Decided it was time to replace the granite countertops that I had had for 20 years. They needed to be resealed again and a major crack was behind the faucet (apparently from how the sink had been installed with a metal bar that had corroded). The granite was also very dark and busy. Knew I wanted Quartz so no more sealing every couple of years. Went in with pictures and measurements to get a price to see if this was in my budget and then returned with a couple of my cabinet doors (per Steve's suggestion) and chose a Quartz that I couldn't be happier with. It was not an easy installation because of the layout and different counter heights and a bar top that wasn't built correctly in the first place. The crews were on time and very professional. They really turned out beautifully and I'm so pleased with the final result. I highly recommend Rock-It if you're considering new countertops! read more

Rock-It Surfaces - Countertop Installation Near Me - San Marcos, California

FINAL UPDATE: We're happy to report that the company returned and corrected the seam -- and it now looks great and matches the quality of the others. We truly appreciate the follow-through and the effort to make it right. While the process to get here was frustrating at times, the end result is what we had hoped for from the start. Thank you to the team for addressing our concerns. UPDATE/REPLY TO OWNER: After I posted this review, the owner replied and said that seam variation is normal and that they always try to make seams as minimal and consistent as possible. That all sounds reasonable -- but here's what the reply leaves out. The seam we're concerned about has visible glue residue and looks just like the others did, which they had already cleaned up successfully during the same install. The only difference? By the time we brought this one up, we'd already paid in full. We weren't asking for perfection -- just for this last seam to be finished to the same standard. Instead, we were told "nothing can be done," and no one even offered to come take a look. Honestly, it turned what had been a great experience into a really frustrating one. Most of the work looks good, but the way things were handled after the fact left us feeling like we weren't valued once the payment cleared. ORIGINAL REVIEW: We hired this company because of their excellent reviews, competitive pricing, and ability to work within our timeline -- and overall, we're somewhat happy with how the countertops turned out. When we met Steven, we emphasized how important it was to us that the seams be as minimal as possible. When we reviewed the templates, we raised concerns about one seam being placed in a very prominent location. We were told it had to go there, but that every effort would be made to minimize its appearance. During installation, the team was friendly and professional. On the first day, they noticed that the quartz pieces had some bowing issues (apparently, this can happen if the slabs are stored outside, which these were). The owner called to explain that they needed to correct the bowing to ensure the seams would be less noticeable. This adjustment delayed their initial timeline of 7 days after templating. The team added braces to the countertops and returned a few days later. There were additional delays getting the waterfall edges and windowsill installed, but once everything was in place, we were generally satisfied with the overall look. However, about a week later, we noticed one seam that stood out from the others -- visibly rougher and less refined. We contacted the owner and were told this kind of thing happens, that nothing could be done, and that even worse seams are displayed in their showroom. That response left us disappointed. Given how good the other seams looked, we were surprised at the lack of effort or interest in finding a resolution. If you hire Rock-It, we recommend staying engaged through the final details of the install. Be sure you're 100% satisfied before signing off and paying in full. We hope the company will take this kind of feedback to heart and continue to prioritize finish quality and post-install support. read more

Asking for a quote on a double and single vanity on their web portal. A week later, no reply. Email directly. No reply. Call (out of office on a Monday). Call again and he was super short and said "I replied twice and we don't have black". First, there is NO reply on the email thread and nothing anywhere so that was baloney. And, no "black" granite??? Seriously? My review is about customer service, not quality. read more

Be aware that they specifically sell Dekton. Steven is very knowledgeable and the product is top-notch.

We first went to Rock-It Surfaces in 2017 when we did a kitchen remodel. Steven helped us to find a beautiful leathered granite and measured our countertops. The installer did an impeccable job matching surfaces. Fast forward to 2026 and when we didn't think twice about who we wanted to get our quartz from. Steven again helped us finding the perfect quartz and came out when each bathroom was ready for the countertop. Additional quartz pieces were manufactured for the niches and shower entry. We even had the same installer as in 2017. Holding onto quality employees is a testament to this group of professionals. Attached are pictures from our 2 bathrooms and kitchen. read more

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Our second time using Rock-It for countertops. just like the first time, we received a fair cost, perfect installation and an overall seamless experience. I've recommended them to friends and family in the area. read more

We had a great experience with Rock-It! They were able to schedule us quickly for the project, and their time from demolishing the old countertops to installing the new ones was faster than we'd contracted for. They did quality work and we love how it turned out. read more

I had a great experience with this company. They had a lot to choose from, installation was very professional and the end result is amazing! I love my new counters. thank you read more

Rock-It Surfaces - Countertop Installation Near Me - San Marcos, California

I absolutely recommend Steven and team from Rock-It Surfaces. I wanted to update my kitchen on a small budget. I got quotes from Home Depot and Lowes. The total cost was very high. Someone told me to check out Rock-It. I am glad that I did. Steven guided me through the selection and made great recommendations. The demo and install were seamless. The countertop looks great! The whole process was easy. Skip the big boxes and support local! read more

Rock-It Surfaces - Kitchen Update with new countertop - Countertop Installation Near Me - San Marcos, California

I highly recommend Rock-It Surfaces which is a family owned business located in San Marcos. Rock-It partners with many large quartz/granite yards so after reviewing many slabs Rock-It ordered the slab I selected and it was delivered directly to them for fabrication which made the process very easy. They demoed existing granite countertops and backsplash and replaced both with quartz . Measuring and cut was done perfectly with their state of the art digital Proliner technology. The 2 seams on a very large L shape counter are nearly invisible and the slabs were cut to display the beautiful veining in prominent places. Steven Nenzel (owner) and his team showed up when they said they would, were hardworking and very respectful of my home. I felt their pricing was very fair and I just love the final result. read more

Steve and the team at Rock-It Surfaces are absolutely top notch! From the moment we walked into their showroom we were treated wonderfully! Steve took the time to sit down with us and discuss what our vision was for our kitchen. He answered all of our questions and walked us around his yard as we picked out just what we wanted. We found the most beautiful pieces of marble I had ever seen! Steve came to the house, completed all of the measurements and his team returned a week later with the most beautiful countertops I have ever seen! Installation went perfect as well. The guys were definitely experts in their craft! The marble countertops are 3cm thick and of the highest quality! If you are in need of countertops for any area of your house, you really really should choose Rock-It! You'll be glad you did!!! read more

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Updating our review with pictures from our countertops. Absolutely love what they've done for our kitchen. read more

Rock-It Surfaces - Countertops from Rock-It Surfaces. - Countertop Installation Near Me - San Marcos, California

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Competitively priced, good selection, knowledgeable and friendly service. The process went smoothly start to finish and the quality of the installation is outstanding. Due to a delivery glitch with an appliance that was to fit in a cutout, they had to come back to verify the fit when the appliance arrived. Not a problem - they came the very next day after it was delivered. We're quite pleased overall. read more

Rock-It recently installed a beautiful, precision-cut Mont Blanc slab (with a leather finish) for a dining area in our house. We are very happy with the final product and we recommend their services. Based on strong online reviews, we sought out Rock-It Surfaces for our job. After the initial meeting, we also visited some other businesses for comparison, but none of those businesses demonstrated the same expertise and we felt very comfortable that Rock-It would provide us the best final product. We reserved our slab ~6 weeks prior to install. During the finalization of the slab design, we noticed that there was a slight blemish in one spot of the slab. Steve Nenzel, the owner, worked with us to find the perfect piece/layout/cut and the install occurred a few days later. The final product is stunning and even more beautiful than we had anticipated. The leathered finish on the Mont Blanc dolomite slab elevates the natural beauty of the dolomite. And we are thankful for the information and expertise provided by Steve throughout the process. read more

Rock-It Surfaces - Mont Blanc Dolomite - Countertop Installation Near Me - San Marcos, California

My experience with Rock-It was great from start to finish! They were the only vendor I visited whose pricing was crystal clear from the start, something I really appreciated. They are professional and run a tight ship. Everything was documented and double-checked at each step. After dealing with sloppy contractors for everything else, Rock-It was a breath of fresh air. The installation went very well. Again, the Rock-It team was very professional. They did laser measurements of the installed vanities to make sure the stone would be perfectly cut. The installers themselves were clean, efficient, and did a high quality job. Again, I wish all the contractors working on my home were like them. Finally, their pricing was competitive with the vendors I looked at in San Marcos and Miramar. All of this means that Rock-It is the ONLY place I will go to for my future countertop needs. Thank you, Steven and team! read more

We chose Rock-It as part of our kitchen remodel after considering several other options. We felt that Steven and team were offering an honest price for a quality product and really liked the fact that all of the production work was done on site. We had a very unusual mishap and ended up with the wrong slab being delivered. While this was incredibly disappointing, let me say that Steven immediately took ownership of the mishap and worked to make it right. He could have easily written us off, but he did not! Unfortunately, this type of integrity is hard to find these days and we are very appreciative of our experience with Rock-It and would not hesitate to use them again. read more

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The Rock-It Surfaces Inc. team rocked our countertops, and we love it! Our biggest concern during the selection process was a countertop that ended in the middle of a window. Rock-It was the only company that addressed the problem upfront and provided a solution. Some companies didn't reply at all. The next step in the process was selecting our material, another bonus. We didn't have to waste hours driving to every company that carries quartz. Rock-It has the slabs at their office location, and Richard gave us a list of the Quartz slabs and pricing. We knew the slab we wanted as soon as we saw it and proceeded to the next step. We went over the details and signed off on the contract, including demo, fabrication, installation, and literally, the kitchen sink. The demo and measure date went as planned. As others have mentioned, the area is measured by laser and fabricated off-site. A week from our final sign-off, our beautiful countertops were installed, and I can't stop looking at them. The counter that ended in the middle of a window is gone, along with the eye twitch I got every time I saw it. A waterfall edge turned it into extra counter space and a thing of beauty. We knew ahead of time that the quartz piece in the window would need to be planed. Pat and Taylor took the final measurements while on-site and called them into the office to create our custom piece. Someone from the office then delivered it so it could be installed. This is the difference in craftsmanship. We appreciate the attention to detail and would recommend Rock-It Surfaces Inc. in a heartbeat. It was a pleasure working with the team. Thank you, Richard, Steven, Pat, Taylor, and Tracy. read more

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What particularly impressed me was the patience Steve showed me as I struggled to choose a quartz for my kitchen. There were a couple of glitches, the hole for my filtered water needed to be adjusted, Steve came right away to enlarge that hole, my garbage disposer was accidentally discarded, Steve quickly offered to repay me for the replacement . I'm pleased with my new counters and new disposal unit. read more

Everything was top notch! The installer was extremely professional, with the latest technologies. Everything was done perfectly and on time. Would totally recommend Rock-It! read more

Rock-It Surfaces - Kitchenette countertop - Countertop Installation Near Me - San Marcos, California

We are very happy with our new outdoor kitchen counter top. Steve, in the Sale floor was very helpful in directing us to the right kind of stone to use outside. Everyone else told us to use quartzite. Steve was the only one who pointed out that the resins in the quartzites will quickly leave to wear and tear and discoloration (which I confirmed doing research online). He used high tech equipment to get just the right measurements. The install team was friendly and professional and went above and beyond when it turned out our landscapers didn't cut out the Grill section in the pre-fab that we got (miscommunication) . We provided a metal saw and they just went ahead and took care of things for us. They didn't complain or anything - so impressed! Our new counter looks amazing! Also the price was very reasonable for the stone and the labor! read more

Rock-It did our kitchen once again after a leak forced us to remodel. I was devastated to lose the original granite they did for us 7 years ago, but the leathered quartz they installed this time is absolutely stunning. Steve was so patient in the planning stage and gave great suggestions. Richard measured meticulously and even came back to make sure a template he made would fit a spot where the laser wasn't catching. Pat and his team were fantastic on the install and made sure everything was perfect. I love that there are no edge seems and it is a solid piece - simply beautiful! read more

Rock-It Surfaces - Guest bathroom - Countertop Installation Near Me - San Marcos, California

These guys did a great job. I was really impressed with the price too. It improved the overall look of my kitchen remodeling. I am doing another project in February and will definitely be calling them back read more

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Extemely happy with the quartz countertops and service. Steve and the team are very professional and their 3cm slabs are the way to go! Would highly reccomend them! read more

Rock-It Surfaces - Countertop Installation Near Me - San Marcos, California

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I couldn't be happier with Rock-It. They are running a very professional shop and throughout the whole project their communication was excellent. Email responses were quick. I won't hesitate to recommend Rock-It to friends and family, and hire them again in the future. The quartz was cut to precision and fit was perfect. They also saved us several thousand dollars by using a single slab for our project. Installation was quick (less than 3 hours for 3 pieces) and as promised took place 7 business days after the measurement (also quick at around 20 minutes). You won't regret working with Richard and Steven. Their install crew is also super professional and clean. read more

The crew at Rock-It replaced the tile counters in my kitchen and the counters in my bathrooms. Steven took the time to go over the different options, then gave us the opportunity to look over the different samples at our own pace. The measuring process was quick, with our questions answered about the process. Responses to emails were very fast - I was the slower responder. The demo crew was very careful with the fresh paint job and new floors - due to a scheduling mishap, I had the floor contractor finishing up the floor install on the counter demo day and I appreciated the crews working around each other for a short time. They were able to remove the tile counters with no damage to the cabinets and minimal, easily repaired drywall blemishes. I was very pleased with that, having demoed tile myself in the past. On the day of the install, the crew was friendly, courteous, and efficient. I appreciated how mindful the crew was of my pets as they were in and out of the house. They were able to build up support structure for my island for the countertop. Again, there were only a few drywall nicks from the bathroom install. The counters and sinks are lovely and I recommend Rock-It Surfaces! read more

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I couldn't be happier with my new countertops! Steven is knowledgeable, detail oriented, and courteous. I was very indecisive about what material I wanted to use and whether or not to add a backsplash. Steven was great about answering all my questions and adjusting my estimate several times. He also has a good eye for design and suggested extending my countertop a bit so that it lined up with my vanity mirror. The crew demoing/installing were careful not to cause any damage and cleaned up after themselves. The folks at Rock It are the best of the best! read more

I would give 10 stars if possible. Rock-It installed our 3cm granite countertops about 15 years ago, and you still cannot find the seams! When we needed countertops for another place we did not hesitate to contact Rock-It. Steve, Richard, and the entire team are easy to work with. They are generous with their time and advice, willing to answer any and all questions. We are thrilled with the 3cm quartzite natural stone island and countertop recently installed. They also are one of the few places that offers very transparent pricing -- no last minute surprises. This is an outstanding company and we recommend it highly and without reservation. read more

Rock-It Surfaces recently installed counters in full bath and half bath. I am completely satisfied with all phases of the project starting with very first visit walking out the door with first draft CAD drawings, estimated costs, sink options, and more. The entire process was seamless, on time, quality products, and workmanship. I highly recommend Rock-It Surfaces! read more

Rock-It Surfaces - Full bath - Countertop Installation Near Me - San Marcos, California

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We recently completed a renovation of our entire house involving the installation of a new kitchen. One of the most important things to us was the kitchen countertop, and we decided to go with granite because of its durability and heat resistance. We checked multiple places within the San Diego area and decided on Rock-it because they seemed very knowledgeable, reliable and also very reasonably priced. This turned out to be the very best decision we made throughout the entire renovation, for reasons we didn't even know at the beginning. First, they were by far the best price for the slab and installation. Second, we found out that granite comes in two widths - 2 cm and 3 cm. Most people use the 2 cm width, which then also involves creating a small curtain of granite that runs around the top, otherwise the 2 cm looks very thin. With 3 cm no curtain is necessary - it's just a solid piece of tick granite. It also weighs 50% more of course, but you get a lot more material for your money, and it looks better than having two pieces abutting each other along every edge. Second, their measuring process was very impressive. They used a machine to exactly measure the countertop dimensions that the set in the center of the kitchen and were able to calculate dimensions to within a tiny fraction of an inch. As a result the piece they brought to the house fit absolutely perfectly to tolerances that would rival the manufacture of a Rolls Royce. Third, they provided expert advice on exactly how we should configure the countertop for its use as a bar as well, with a 10 inch overhang. Their solution provided maximum stability but did not require the use of posts or poles that would have detracted from the overall simple look we wanted. Fourth, they helped us choose the piece of granite and the exact areas to be selected to give the most interesting pattern. What is great about them is you only pay for the granite you use, so you don't have to buy a whole slab that you are not going to use. Their installation was fast and painless, which was also impressive considering that they had to bring a massive heavy countertop up winding stairway which all of our other contractors had trouble with, and they didn't leave a mark on the walls or the floor. All said, they were the best single contractor we have ever worked with and it is impossible to praise them or recommend them highly enough. read more

I'm writing this review based on the poor interaction and experience I had at Rock-it. My wife and I went there two weeks ago looking for a counter top. We were excited to buy a home and to remodel our kitchen. Generally most people are friendly and welcoming when you take the time to visit their store but Richard was not. Even my wife said after the interaction, geez that guy was a jerk. He showed us a slab and gave us a price of 9K which I thought was very high and I said hey can you work with us on this. His response "no can't do anything, the margins are very slim on it." I ended up leaving and did some more him work (this was the first slab yard we visited) and found the same style quartz with fabrication for 5500 compared to his 9K. Richard could careless we made a 45 minute drive to see his slab yard and his demeanor to us was that a turnoff. Be sure to shop around if you visit this place. read more

We have used Rock-It Surfaces for new kitchen counters at 2 homes now. We really appreciate the professionalism and craftsmanship, and feel like we get the best possible customer service. The installers are true experts and took every safety precaution working in our home. I highly recommend their services. They have a great product offering, give honest feedback to your questions, and deliver on schedule. No need to look anywhere else! read more

Rock-It Surfaces - Just after installation - Countertop Installation Near Me - San Marcos, California

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We just had our counters done! Amazing job! We have been looking since September for what we wanted. They were very helpful and patient with us! Thank you! read more

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Our kitchen countertops were 30+ years old and needed replacing. We visited several showrooms but wanted a 'one-stop shop' to provide the countertop, demolition, install, etc. These guys are consummate professionals, down to the very last detail. Richard came out to survey the kitchen, discussed options, and was very polite and friendly. His one disappointment was that he might have to allow an extra 1/8th of an inch around the range just to provide a fraction more space. Anyway, take a look at the photographs; the results speak for themselves. Maybe they aren't the cheapest but I know we'll never have any regrets with the end result. Absolutely fabulous, and incredibly precise :) I did see a couple of other reviews where Steve perhaps wasn't super-friendly. Maybe a touch up on the customer experience would be great, but hey, I didn't hire them for a warm palm and a hug :-) read more

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Very professional company, installed our new bbq granite top and it just looks amazing. Fantastic company and really know their stuff, recommended the material so it would not be too hot to use in the summer and it worked perfectly. thanks guys read more

Cannot thank Steven and Richard for such a pleasant experience. Great advice on counter colors, efficient installation. We are so happy with the whole experience. Will not be going anywhere else. Thank you guys so much. Lynne Bartle read more

We just had our beautiful quartz countertop installed by Rock-It Surfaces and we are so impressed by the workmanship and professionalism of this business. On our visit to their showroom we were immediately greeted by Steve who immediately understood our needs and concerns. He guided us through the process of selecting the quartz and sink, drawing up a plan and provided us with an estimate. This was unlike our visits to other concerns. The project was performed with the utmost care to prevent any damage to floors, etc. Rich and crew completed the work efficiently and cleared the area every day of any debris. We firmly recommend Rock-It Surfaces. We are sure you won't be disappointed read more

I shopped around and visited Rock-It Surfaces. Steven answered all of my questions about a replacement bathroom vanity surface. The price was very competitive but the service was fantastic. The installers came today and did a superb job. They worked expeditiously but with great care ensuring a perfect installation. I will use them again. Thanks guys! read more

Rock-It Surfaces - New vanity counter top. Wife is happy. - Countertop Installation Near Me - San Marcos, California

Steve & Richard have been great to work with. 18 months ago we had them complete a small bathroom counter top that turned out great. This time we had our kitchen and 2 bathrooms fitted with Quartz counter tops. They were so helpful in helping me select the color. The time to come out to measure was in perfect timing with our cupboard install and fabrication was completed extremely quick and precise. Our counter tops were installed 7 days after measuring The installers were very professional and install went with out any problems. The job is perfect. Entire project completed with only one tiny seam by the sink which you cannot see our 5' X 8' island is stunning! Would never go anywhere else!! read more

We are so happy with our new countertops. The Rock It staff was very helpful and professional. We were happy with our service from beginning to end. read more

Look no further, professional from start to finish. Exceeded my expectations. I called several other companies for estimates, and most never got back to me. Rock it provided a fair estimate from the start , was there on time to measure, and kept me informed throughout the process. Countertops are beautiful!! read more