Excellent customer service from start to finish. Highly detailed to avoid errors. Excellent advice…read more Timely communications, no delays. We had a small project and found the perfect slab in the remnants inventory. The installation went very well. Thank you Customer Slab Works

We had an amazing experience with Custom Slab Works. Other contractors said that the demolition and…read moreinstallation would take a week, and that it was impossible to get done in one day. Yet, Custom Slab Works completed our demolition and installation in one day as promised. They were on time and professional. The cost was actually less than the other contractors would have charged us. The job was beautifully done, and turned out even better than we had hoped. Highly recommended!

Decided it was time to replace the granite countertops that I had had for 20 years. They needed to…read morebe resealed again and a major crack was behind the faucet (apparently from how the sink had been installed with a metal bar that had corroded). The granite was also very dark and busy. Knew I wanted Quartz so no more sealing every couple of years. Went in with pictures and measurements to get a price to see if this was in my budget and then returned with a couple of my cabinet doors (per Steve's suggestion) and chose a Quartz that I couldn't be happier with. It was not an easy installation because of the layout and different counter heights and a bar top that wasn't built correctly in the first place. The crews were on time and very professional. They really turned out beautifully and I'm so pleased with the final result. I highly recommend Rock-It if you're considering new countertops!

FINAL UPDATE: We're happy to report that the company…read morereturned and corrected the seam -- and it now looks great and matches the quality of the others. We truly appreciate the follow-through and the effort to make it right. While the process to get here was frustrating at times, the end result is what we had hoped for from the start. Thank you to the team for addressing our concerns. UPDATE/REPLY TO OWNER: After I posted this review, the owner replied and said that seam variation is normal and that they always try to make seams as minimal and consistent as possible. That all sounds reasonable -- but here's what the reply leaves out. The seam we're concerned about has visible glue residue and looks just like the others did, which they had already cleaned up successfully during the same install. The only difference? By the time we brought this one up, we'd already paid in full. We weren't asking for perfection -- just for this last seam to be finished to the same standard. Instead, we were told "nothing can be done," and no one even offered to come take a look. Honestly, it turned what had been a great experience into a really frustrating one. Most of the work looks good, but the way things were handled after the fact left us feeling like we weren't valued once the payment cleared. ORIGINAL REVIEW: We hired this company because of their excellent reviews, competitive pricing, and ability to work within our timeline -- and overall, we're somewhat happy with how the countertops turned out. When we met Steven, we emphasized how important it was to us that the seams be as minimal as possible. When we reviewed the templates, we raised concerns about one seam being placed in a very prominent location. We were told it had to go there, but that every effort would be made to minimize its appearance. During installation, the team was friendly and professional. On the first day, they noticed that the quartz pieces had some bowing issues (apparently, this can happen if the slabs are stored outside, which these were). The owner called to explain that they needed to correct the bowing to ensure the seams would be less noticeable. This adjustment delayed their initial timeline of 7 days after templating. The team added braces to the countertops and returned a few days later. There were additional delays getting the waterfall edges and windowsill installed, but once everything was in place, we were generally satisfied with the overall look. However, about a week later, we noticed one seam that stood out from the others -- visibly rougher and less refined. We contacted the owner and were told this kind of thing happens, that nothing could be done, and that even worse seams are displayed in their showroom. That response left us disappointed. Given how good the other seams looked, we were surprised at the lack of effort or interest in finding a resolution. If you hire Rock-It, we recommend staying engaged through the final details of the install. Be sure you're 100% satisfied before signing off and paying in full. We hope the company will take this kind of feedback to heart and continue to prioritize finish quality and post-install support.

I'm very happy with the service Sadiel provided. He came in on time and fixed the crack on my…read moreporcelain top. He is also very friendly and reasonable. Will consider him for future jobs and will recommend him.

Sadiel was first to respond with a very reasonable cost estimate. He showed up exactly on time and…read moredid a great job and clean-up. Would highly recommend.

A wonderful family business, which I appreciate so much these days. No big names or flashy promos…read more Just good, fair people who have excellent follow up and a quality product. I chose my countertops from their showroom and had them installed in 2021. Still love them so much, but recently had them come back to adjust the opening size for a new oven/range. Quick response, great work and just good people to do business with. Thank you!

Blackstone customer service is good. We purchased Cambria quartz and installation from them. We…read morehad Cambria in our previous house and never had a chip or crack. . The Cambria has a hair line crack where the radius is. Cambria came out and filled it and both said that happens sometimes. We have also had a few other Cambria chips. Not sure who is responsible has Cambria quality changed or things happen.... We treat our counter with all the care Cambria says to do . Cambria does fix the chips etc so that is good but not expected IMO for such a recent install.

Do not look any further! This team is amazing and Cesar is a top notch professional with expertise…read morethat far exceeded my expectations. He has an eye for detail that you will come to rely upon! He performs as a contractor with cabinet, carpentry and plumbing contacts that work in coordination with he and his outstanding team. From the first meeting, through fabrication and placement Cesar is in continual contact to ensure satisfaction. They installed my quartzite, sink and faucets in my kitchen with the utmost care and precision and the outcome was STUNNING. Do not hesitate to call Cesar, within the first 5 minutes you will see that he is not only a seasoned professional but his personality will put you at ease. Please consider this team for your next project, you will thank me!!

I have a great new vanity counter top, thanks to Cesar! Just a small project, but he did a great…read morejob. He provided a prompt, fair quote, showed me a nice selection of materials to choose from, then patiently waited while I had a vanity built and installed. The he took the measurements, fabricated the top, added my sink, and installed ithe top promptly. Wonderful work, highly recommended! Cesar and CMG were recommended to me by House of Granite in Oceanside - many thanks to them.

I got several bids and although Amazonia was my first choice I went with another contractor to save…read morea few dollars. I immediately got nervous when the first day they showed up they were taking measurements on scrap paper and started saying it would be more money for plywood and backer board and it has to have a seam and the job will take 3 weeks longer than originally promised. Things that were standard in every other bid. I pulled the plug and went back to Amazonia who provided a detailed contract and timeline and did everything they said they would do with the most professionalism. They got me a good deal on the slab, templated for accuracy, fabricated in just a few days. When they came to install it was a full crew and they worked like a machine and were in and out fast. I couldn't be happier with the quality of the job and how the team operated. Everything was done in 5 days. Highly recommend!!!!

We had a fantastic experience with Amazonia from start to finish. They were incredibly easy to work…read morewith, communicated clearly throughout the entire process, and were very accommodating with our schedule. The measurements were meticulous, and it was obvious they took their time to make sure everything was perfect before fabrication. The installation was seamless, and the finished countertops fit flawlessly. Their attention to detail and craftsmanship really show in the final product. If you're looking for someone who is professional, reliable, and takes pride in their work, I highly recommend them. We couldn't be happier with how everything turned out!

Thomas Leitner is the man. He is extremely knowledgeable,…read morebeyond helpful, and a pleasure to work with. From selecting slabs to perfect waterfall flows, everything turned out flawlessly. His guidance gave us complete confidence--Arizona Tile already had him in their database, which was very reassuring. Thomas also helped us elevate our fireplace project. What wasn't originally planned became a stunning modern feature thanks to a pristine remnant we found at his slab yard. If you work with Thomas, you don't have to worry about a thing. He's a phenomenal communicator--always checking in, calling, and texting. Truly exceptional.

Tom kept changing his time to show up. Then when we let him into the house an hour early while we…read morewere at lunch he didn't wait for us to review the project. Then when we politely informed him we had hired someone else partially because they were $100 cheaper, Tom wrote back "100.00. OK" He literally wrote that. Very rude and disrespectful Would NOT recommend.

We had a wonderful experience with the Countertop Company team. From our first contact with Bob to…read moreall of the various members of the team it has been a smooth and stress free process. We replaced all three bathroom countertops, sinks, faucets and had the vanities painted. From the demo to drywall repair and countertop install we were very pleased with all the work and communication each step of the way. We chose the Countertop Company because they replaced our kitchen countertop 5 years ago and we are still loving it! They do great work at a reasonable cost and we highly recommend them for any countertop needs you may have. You will not be disappointed! Thanks to Bob and the entire team! Valerie & Bruce L.

We had a wonderful experience with The Countertop Company. The entire experience, from start to…read morefinish, was timely and professional. They helped me bring my vision for my dated, dark, kitchen, to life! Jim when out of his way to ensure I chose the countertop color and style to make my kitchen beautiful.

Our kitchen counters and backsplash needed an upgrade so we began searching for a good fabricator…read moreto help with our project. After talking to several fabricators, we decided to work with San Marcos Marble & Tile because they were professional, communicative, and offered great value for their services. Starting from the first visit and throughout the entire process, Elisa was available each step of the way to answer questions and provide updates. She explained the various options we had in terms of material, layout, and process. Dasia then came out to measure the counter area and give some helpful suggestions on things we should consider when looking for countertop material. Once we had decided on a quartz material, Elisa coordinated the details for demo, templating, installation, and backsplash tiling. We had some leftover material from the quartz slab and decided to replace a bathroom vanity countertop as well, which they were able to accommodate no problem. Once everything was scheduled, their crews came out and took care of everything. Their guys for each stage of the project were great. Friendly, professional, and efficient. Once all was said and done, we were extremely happy with the results. I would not hesitate to work with San Marcos Marble & Tile again in the future.

Don't use them!!!! Terrible customer service, been jerking us around since June and it's now…read morenearly the end of July. They keep lying about installation and nothing is getting delivered. They were prompt to take the deposit however. Don't use this company, they just collect deposits and don't deliver what they promise!!! Con artists!