Jose was great. Very helpful and honest. He helped me install my new car battery. Great customer…read moreservice

They don't back their products and warranties even though the batteries only lasted 3 months. Will…read morenever go there again and don't recommend

Yesterday I went to Napa Auto Parts. The gentlemen there told me that none of the wipers would fit…read moremy BMW because the window washer nozzles are on the wiper arm. I called BMW and they wanted $85 a piece. Unreal. I'm not against spending money where it counts, but this is just unreasonable. So I decided to get a second opinion. I dropped by O'Rielly, and - Austin - was extremely helpful, knowledgeable, and friendly. He grabbed a couple pairs and did some trial and error, and boom, done. Saved me over $100 on just wipers. Highly recommend.

The gentleman working there were very knowledgeable and very helpful and patient with questions I…read moremost certainly would recommend this place they can answer all your questions thank you guys for the great customer service

Walked in the door in need of a clip for a gas strut. They didn't have one so they took one off…read moreanother strut they had sitting on the counter and gave it to me no charge. Treated me like family.

Piss poor attitude from the skinny white dude with the cap on and mustache. Work was fine but…read moreoverpriced. Arrogant assholes who maybe were mad I didn't buy anything and provided all supplies and just needed labor? Maybe looking down at older vehicles? I don't give a shit, honestly. 4-500 bucks (in cash) to change a fuse and install 2 Hella foglights is too much also. The lights still work and the work was clean and done correctly, but ill never go back due to the attitude of the manager? Desk guy? idk

The transmission in my old Toyota truck was not the original, the experts at Napa Auto in Salida…read morenot only found the correct filter, they had it in stock! I enjoy doing business with these professionals.

Customer service was horrible! - 10 stars. BTW it was the battery not the alternator! I ended up…read moregoing to Napa in Modesto! The gentleman that helped me was awesome!!!

They are very knowledgeable, courteous, price was ok, but, I needed it done quickly, they got it…read moredone ! Thank you TCS

Amazing customer service. The owner is a great dude that answers any and all questions you have. I…read moregot recommended to go here from a family friend, my uncle who lives 2 hours away came here instead of going somewhere closer and I see why. I got a 3.5 inch suspension lift installed and I brought in wheels and tires that were already mounted and balanced. They did an amazing job. I've drove the truck a little over 1,000 miles no issues. The owner told me after the installation to bring it back after the first 1k miles and they'll retorque everything and do a safety inspection at no cost and they'll also do one every 5k after that, so every oil change. A company that does checks on their work like that at no cost is a great company. Owner and the workers there are great guys with great customer service. 100% take your truck there.

Went in to check my car battery. Nathan assisted me and was professional, responsive, and very…read morehelpful. Much appreciated! Highly recommended!

i had been a customer for about 35 yrs or more. as of now, because of the way the manager, i…read morebelieve his name is gregg, tried to make me look bad infront of all the customers and employees. 1st off he was dead wrong about my issue! and 2nd, he was wrong about the way he spoke to me in the store.. absolute clown. ill be contacting corporate aswell with much more details about this incident.. do yourself a favor and go anywhere else but this store across from bank of the west on mchenry.. save yourself the headache of dealing with this a*****e

They replaced out batteries when they were at the end of the warranty and gave us replacements. The…read morereplacements only lasted 3 months and wouldn't honor the new batteries even though the only lasted 3 months. Very poor service and been going there for years. Will no longer be a customer. Do not recommend

I went in to see if I could get my van checked because it had check engine light on. Mr Juan M…read more waited on me immediately and was very helpful in telling me what to expect. Brought the diagnostic tool outside and inserted it under my dashboard. He ran the test and then asked me to come inside to download the data. We did go in and he did the download of the data and showed me a printout and explained everything to me very well because I'm not too smart when it comes to vehicles. Thank you very much Juan AutoZone is lucky to have you as an employee!

Matthew at this location is an excellent representative of this store: he helped me clean my…read morebattery. No charge!! I was so grateful to him!!! Thank you!!!!

Thank you Efrain for helping me when another store wouldn't!! Truly great customer service!read more