Tom was so kind and helpful. He guided me to the right product for my car and gave me very helpful…read moreinformation with a smile. I truly appreciate the wonderful customer service. It's not everyday you get to experience it! Thank you Tom and keep up the great work!

What a nice bunch of guys they are!! Paul helped me with my battery & was so nice & helpful. Truly…read moresaved me as I was STUCK. It's hard to find true customer service these days & he was just amazing. I will definitely be coming here for all future automotive needs.

Jose was great. Very helpful and honest. He helped me install my new car battery. Great customer…read moreservice

They don't back their products and warranties even though the batteries only lasted 3 months. Will…read morenever go there again and don't recommend

Yesterday I went to Napa Auto Parts. The gentlemen there told me that none of the wipers would fit…read moremy BMW because the window washer nozzles are on the wiper arm. I called BMW and they wanted $85 a piece. Unreal. I'm not against spending money where it counts, but this is just unreasonable. So I decided to get a second opinion. I dropped by O'Rielly, and - Austin - was extremely helpful, knowledgeable, and friendly. He grabbed a couple pairs and did some trial and error, and boom, done. Saved me over $100 on just wipers. Highly recommend.

The gentleman working there were very knowledgeable and very helpful and patient with questions I…read moremost certainly would recommend this place they can answer all your questions thank you guys for the great customer service

Awesome customer service great selection of parts. They can get any Parts you need to customize…read moreyour truck. I had a lift kit installed on my Toyota Tacoma and I was very pleased with everything. A

Walked in the door in need of a clip for a gas strut. They didn't have one so they took one off…read moreanother strut they had sitting on the counter and gave it to me no charge. Treated me like family.

The transmission in my old Toyota truck was not the original, the experts at Napa Auto in Salida…read morenot only found the correct filter, they had it in stock! I enjoy doing business with these professionals.

Customer service was horrible! - 10 stars. BTW it was the battery not the alternator! I ended up…read moregoing to Napa in Modesto! The gentleman that helped me was awesome!!!

They are very knowledgeable, courteous, price was ok, but, I needed it done quickly, they got it…read moredone ! Thank you TCS

Amazing customer service. The owner is a great dude that answers any and all questions you have. I…read moregot recommended to go here from a family friend, my uncle who lives 2 hours away came here instead of going somewhere closer and I see why. I got a 3.5 inch suspension lift installed and I brought in wheels and tires that were already mounted and balanced. They did an amazing job. I've drove the truck a little over 1,000 miles no issues. The owner told me after the installation to bring it back after the first 1k miles and they'll retorque everything and do a safety inspection at no cost and they'll also do one every 5k after that, so every oil change. A company that does checks on their work like that at no cost is a great company. Owner and the workers there are great guys with great customer service. 100% take your truck there.

Went in to check my car battery. Nathan assisted me and was professional, responsive, and very…read morehelpful. Much appreciated! Highly recommended!

i had been a customer for about 35 yrs or more. as of now, because of the way the manager, i…read morebelieve his name is gregg, tried to make me look bad infront of all the customers and employees. 1st off he was dead wrong about my issue! and 2nd, he was wrong about the way he spoke to me in the store.. absolute clown. ill be contacting corporate aswell with much more details about this incident.. do yourself a favor and go anywhere else but this store across from bank of the west on mchenry.. save yourself the headache of dealing with this a*****e

Matthew at this location is an excellent representative of this store: he helped me clean my…read morebattery. No charge!! I was so grateful to him!!! Thank you!!!!

Thank you Efrain for helping me when another store wouldn't!! Truly great customer service!read more

Kevin was so wonderful not only pleasant but he put my windshield wipers on for me. He was very…read morepersonal. Great service. Will recommend to anyone.

thank you to the amazing manager that helped me install my new wipers, i am so grateful…read more i told a women over the phone i purchased them last week, and if i can bring them in to be installed, unfortunately she argued with me, even though i told her they were purchased through auto zone. i have work and was only available today to bring them. she still told me no. i still came to the store after another hour of trying to figure out how to install them. he came out to help me, but as he's coming out she's complaining that she already told me no over the phone. he fixed them for me in less than 5 minutes. it's sad that i was constantly denied, and being treated like a liar from this person, i work full time and had the confidence to replace them myself, but i couldn't figure it out, sadly she was so rude. so i write this review as a thank you to the manager that stepped up and helped me for a quick moment, a quick act of kindness really does a long way.