I went here for my 21st Birthday, and I can honestly say Flame has some of the most exceptional staff members. Our waiter, Danny was quick to respond to our needs and take our orders, and was pretty engaging. The manager Dave was so accommodating to a party of 11 people. He was so polite and charming. He kept our best interests in mind the whole night. The staff's efforts made my birthday one to remember. In terms of food, my party left extremely full. We ordered hibachi and cocktails and the prices were decent for quality food and drinks. Hands down, best staff I have ever came across. 10/10 will recommend. read more

Flame - Hilarious guy! So accommodating! - Sushi Bars Near Me - New York, New York

I really want/wanted to like Flame. I've given them so many chances. I went pre-pandemic and post. Every time there's always something missing... The food is fine. It's hibachi and seems to be on the same level as a chain hibachi spot (but I don't think it's a chain?). The service is maybe a level below the food. While it's not horrible, every time I've been there's just been something off. Last time, as an example, I ordered the hibachi grill (outside, so not at the grill itself) and noticed something on a table saying it came with a free beer, so I ordered one of those, too. At the end of the meal I was charged for the beer. I called it out to the server and he was nice about it and all, but said I should have told him I wanted the special with the free beer. Odd thing to say. I'm trying to give everyone the benefit of the doubt right now, so no biggie. It's just not my go to spot with so many other good places in a block radius. read more

The sushi rolls are great and fresh so always in point. The shumai lacks a lot it used to be amazing and now they limited the shumai to 4 pieces and tasted burnt so meh not great. Drinks are great. Vibe is always mellow and nice dim lighting and when sitting for hibachi it's always entertaining. Service is great as well no complaints read more

The food was delicious! Yummy! Great service! Very nice staff. Will come here again. Great value on the weekend brunch special. Ample outdoor seating. read more

Flame - Sushi Bars Near Me - New York, New York

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Hibachi done right. New hibachi restaurant located on the Upper West side. It's in between the block so it's not easily identifiable from the street. But once your in there it's smooth sailing. I came on a Monday evening it wasn't crowded which is great and they were able to accommodate a large crowd. Thoroughly enjoyed the food. I got the chicken and shrimp. I like that with the entree you got a choice on which starter you wanted the options were soup, salad or chicken or beef potstickers. The happy hour ends way to early 7 30 and I didn't like that to there was an up charge for fried rice that's how they get you. Pros : location Perfect Price $$ Decor: Nice read more

This is for delivery. Friend and I ordered avocado roll each and edamame, sweet potato roll, and veggie tempura rolls. Woman on the phone with whom I spoke was very polite and patient with me, I had to call back a few times. The delivery also arrived pretty quickly during a minor blizzard. The vegetarian sushi menu wasn't impressive. I had to specifically ask if they had sweet potato rolls, which they did, but it leaves me wondering what else they "have" that isn't on the menu. I also struggled to find minimal tofu options elsewhere on the menu (I think there was maybe one appetizer and one or a few entrees). Sweet potato roll was my favorite. Vegetable tempura roll might have been good but it contained mushrooms and I am a freak vegetarian that does not like mushrooms. Avocado roll was decent but I've had better. Nothing to write home about. Edamame was standard edamame. Spark notes: food was decent, fast delivery, polite staff. read more

Flame - Avocado rolls, sweet potato roll, veggie tempura roll, edamame - Sushi Bars Near Me - New York, New York

We loved this place the first two times with my family. This time the food was incredibly poor quality and we left feeling very unsatisfied and disappointed. Our kids left fairly hungry due to this. Both the fried rice and chicken in particular were really not edible. Service on the other hand was really great, and the chef was still very entertaining. read more

Plenty of outdoor seating in front of the restaurant, indoor seating as well as seating at the hibachi grill. Our chef was extremely entertaining and cooked our food as ordered. Since I'm gluten free, they cooked my food in the kitchen without gluten and soy sauce. Portions are large, the atmosphere is lively and the food is great! read more

Flame - Shirley Temple, Sapporo Premium, Taste of Asia cocktail - Sushi Bars Near Me - New York, New York

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Came here to celebrate a friend's birthday, as most of the people there. The restaurant is surly large with multiple hibachi stations. Apparently they are very strict with being on time and send multiple reminders which is understandable. Our hibachi station however stopped working 5 minutes into the celebration and we waited for about 30 minutes watching our limo food on the grill and waiting for the grill to hopefully come back on. Another 15 minutes went by and surprisingly no one thought to move us to another grill, however our food was transferred over to the party sitting adjacent to us and cooked on their grill and then dished onto our plates. At this time we were very disappointed, and the other party at our table suggested that we get a huge discount. I ended up getting sushi, which was ok. When our bill came we were given $12 off, which was shocking giving we missed out on the entire experience. Thanks to the bold woman in the party sitting by us who gave the manager a good lesson on running a business we ended up getting 50% off our meals. The hibachi was ok just disappointed with the value the restaurant puts on customer service. read more

Came in for drinks after a birthday brunch anf i must say I am glad I did. It was a Saturday afternoon and kinda empty so I sat at the bar the whole time with my friends. There was a happy hour which is cool and the bartender was really friendly. After sitting a while we saw people coming in for lunch and I noticed the hibachi stations fill up the quickest. I definitely have to cone back and try this place and update this review I really look forward to it too... read more

For starters I didn't even get to the point of eating in this establishment, and yes if read on you probably won't either. So I went in with a friend a few weeks back and to greet us is a "blue lives matter" shirt wearing greeter...alright? He then proceeds to not only have an attitude so bad that my friend and I called another place to eat at because the service left such a bad taste in our mouths that we walked out before even ordering. I will not return and would not recommend even if the food were free. Mind you the shirt was worn the same week as the Texas event.. read more

In summary, GREAT filet mignon, avocado/eel roll, and spicy salmon roll. Now for the essay... My friend and I came here for a quick lunch between classes. Great, polite service. We sat in the little side room on the right side when you walk in, which was a bit cramped, but we were right by the window which made it a comfortable sunlit area. We're suckers for lunch specials, so we both ordered our own hibachi filet mignon and then shared a combo deal of 2 sushi rolls for $10. The steaks were $15 each, and came with an appetizer and a good portion of veggies on the side: mushrooms, squash, zucchini, broccoli, etc. I got the golden tofu appetizer while my friend got Tom Yum soup (yum!!). My friend got her steak medium rare, while I got mine medium. Both were DELICIOUS!!! And so perfectly seasoned!! We ordered the avocado eel and spicy salmon rolls, both of which surprised us with freshness and flavor. We're both very happy with how fresh the rolls were- especially the salmon. Flame truly blew us away with how flavorful and fresh their food was! We will definitely be returning very soon read more

Flame - Filet mignon + golden tofu appetizer - Sushi Bars Near Me - New York, New York

We came to celebrate a friend's birthday and arrived early for our reservation. We sat at the bar and Charlemagne (sp?) took good care of us. Happy Hour is a good deal $4 for beers and there are wine and well drink specials too. We were taken to our hibachi table and were seated with another family with two young kids. Our hibachi chef really catered to the two little girls and tried so hard it became annoying. He does a few new moves that we had not seen before but basically similar to any other hibachi restaurants. The meal here includes one app, main, and white rice. I'm used to getting soup and salad. I chose the salad and was not a fan of the ginger dressing...sweet and too creamy, not enough ginger. The meal itself...I got the filet and shrimp combo and it was very good. We paid extra ($4) for the fried rice. The steak had a bit too much pepper for my friend but all in all a good meal. They brought over a sizzling sparkler with chocolate ice cream along with Birthday singing and a gong that scared me. Lol read more

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Awesome bday dinner for my oldest Son who is now known to close fam as "Sexxxy Boy" via the cool chef ! Cool vibes family atmosphere!!

This is a fairly simple review. We had it delivered. It was excellent. All fish was very fresh. The rolls were well prepared and the rice was good. read more

Really 3.5 stars. We ordered takeout and tried the crispy duck buns and indian roti for appetizers (they were out of the duck mini tacos) and for entrees got the short rib massaman curry and shaking beef (they were out of the oink oink fried rice). The crispy duck buns were good, but lacking flavor. The roti was really oily, but the massaman dipping sauce it came with was tasty (although also very oily). The shaking beef lacked flavor, though the beef was extremely tender and perfectly cooked. I ended up adding the roti dipping sauce to it to give it some more flavor. The short rib was also cooked to perfection and was in the same tasty but oily massaman curry. Overall the meal was good, but I don't know if we feel strongly about going back. If we did, we would try other dishes. It was also unfortunate that they were out of the two dishes we wanted to try. read more

LOVED THIS PLACE. THE FOOD 10/10. The service 10/10. Could not recommend this place enough! I ordered the Flame roll for myself and the rest of my party and I shared my other plates. Amazing! read more

Flame - Flame Roll - Sushi Bars Near Me - New York, New York

Came here around 9:30 pm last night with friends to grab a quick bite because they closed at 11 pm via yelp. Service was terrible. This establishment did not care about our business and rushed us out while demanding at least 20% tip. We left 15% and would have left more if the server was at least nice. Server could barely take an order and stumbled over their words multiple times. Bad ambience. Smelled like moth balls at our table. Overall, just bad vibes. Spent almost $200 bucks and the food was ehhhh. Nothing to write home about. I would never recommend or go back. read more

This is the best hibachi restaurant that I have been to! The food was so delicious and well seasoned. I had the beef dumplings for my appetizer and I had the shrimp and scallops for dinner with fried rice and vegetables. The food was amazing. The hibachi experience was also very enjoyable the chef was funny and interactive. He gave everyone at the table sake which was good. That was my first time trying it. The food was great and the atmosphere was very nice. The reason for the four star rating is that fact they don't have range hoods above the tables. When I left the restaurant my coat smelled like I worked in a kitchen all day. I will return to the restaurant but please invest in some range hoods. Excellent food and service! read more

Flame - Hibachi menu - Sushi Bars Near Me - New York, New York

Fun, tasty and better than expected. Best for a group. Lovely chef and staff. Handled our allergies and vegetarian request well and with respect. Good time. read more

I'm confused as to why anyone would eat here. I ordered the spicy tuna roll, pork dumplings, out of control roll, and a side car. Everything was bad, and the pork dumplings were horrendous. I took a bite of everything and that was it. The sidecar tasted extremely watered down. In addition, the cleaning supplies smell at the bar ruined things as well. I informed the bartender of my opinion and she quickly gave me my check and shrugged. I paid and tipped for a meal that I could not bring myself to eat, but I will never return. Don't make the mistake I did...save yourself and don't GO! read more

Flame - Spicy tuna roll, out of control roll, and a side car. - Sushi Bars Near Me - New York, New York

This is the ultimate date night spot! The restaurant is beautiful and I loved the atmosphere because it was low key and romantic. My boyfriend and I had their special which includes 2 special rolls with 2 classic rolls free and an avocado salad as an appetizer. The sushi was exquisite! So fresh and flavorful and we were more than satisfied. Even the avocado salad was good. Next time i come I will try the hibachi because it smelled amazingggg and it looked like so much fun but you def need a reservation for that. P.S this place is kind of nestled in between a beautiful block of upper west side townhouses, so the walk from the 1 train at 86th is lovely. read more

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We were not late! We arrived on time. It was the restaurants fault we didn't eat get any food for 1 hour and 25 minutes and didn't finish cooking our for till an hour and 45 minutes after we arrived!!! read more

I had a 6:30 reservation had to wait for 10mins which was fine because it was happy hour and the bar was not too crowded, when seated there was no waiting time at the hibachi table. I reviewed the menu and placed my order, The cooks were very entertaining and attentive. The food was amazing. I don't eat egg so they were very accommodating to my dietary restrictions. The atmosphere was very delightful. The only thing I would say is the happy hour prices doesn't apply when you are seated at the table which I was very disappointed about. Other than that everything was great. I will be returning. read more

Flame - Wine at the hibachi table - Sushi Bars Near Me - New York, New York

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I've lived in the neighborhood for a couple years and never got around to this place because the reviews were just meh. I don't know what these people were talking about though. I had a great meal! I can only speak for what I got: shrimp dumplings, scallion pancake, and a few rolls. But they were delicious! Fresh, flavorful, and exactly what I was looking for. The dumplings were particularly good. And the scallion pancake had that crunch without being overly greasy. Definitely adding to my list of regular spots. read more

This place doesn't take your allergies seriously; inform to this white dude with glasses that I'm allergic to seafood and sesame seeds, then he proceeds to asked: "how severe is your allergy?" I mean, wtf? I'm allergic to it, period, it non of your business how severe it is, I could die if I eat it. read more

Found this place when my friend and I got hungry after strolling through Central Park. The place has a nice ambiance and our water was super sweet. We ordered a couple of things since we were starving! First we had the miso soup which was really yummy. Then we moved on to the Steam Souo Dumpling. It was my first time having it and wowowow it was insane. I got the Hot Loved sushi roll and definitely recommend. The tempura shrimp was so crunchy, it makes my mouth water thinking about it. I recommend this restaurant after taking a walk through Central Park! read more

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FUNNIEST STAFF ever! i celebrated my birthday here and I do not regret it. The food was good but the entertainment was worth the price. read more

Several years ago when Flame was on Amsterdam Ave., I visited numerous times. It was friendly, lively and very enjoyable. Then when they moved to W, 82 St., shortly after that location opened, I visited & had an enjoyable sushi meal at the bar. Something has changed over the years. The place is what I would call stark, and the waiters couldn't care less whether they serve you or not. I went for lunch today and asked for the Sushi Bar. Turns out they have no sushi bar; so I was escorted to a back room with tables and no atmosphere. I was the only patron in the entire place. Shortly after, a couple of ladies came in and sat down to eat, but we turned out to be the only luncheon patrons. When I arrived, the waiter acted as if he were doing me a favor to seat me. I felt uncomfortable all the while I was there and just wanted to eat and get out of there. Several things regarding the service did not sit well with me, including telling me he could not provide hot sake and then deciding he could. When he brought my plate of sashimi, he set it so far from me across the table, I had to get up and place it in front of me, which is what he should have done in the first place. With regard to the food, the service was swift. The food arrived quickly. I ordered hot sake, sashimi lunch, and white rice. The sashimi lunch came with miso soup & salad. The sake was very good. The miso soup was terrible, worse I ever had. Dishwater probably would have tasted better. I just didn't eat it. I can't fault the sashimi. It was 9 pieces of the standard pieces you get in most sushi restaurants and very fresh. Usually a sushi place offers soup or salad and rice, but this place served the soup as well as a huge green salad, which was ridiculously large and could have served as a main course. The dressing was good, but only enough to eat about one-third of the greens, which were very fresh. (I noticed the 2 ladies also ate very little of their salad). Although I ordered white rice, I got sushi rice. The waiter never bothered to ask me which I prefer. The prices for a sushi restaurant were quite reasonable. I went out of my way to go to this place and, overall, I was very disappointed. Unless I decide in the future to try the hibachi, I won't return. I was amazed at how uncaring and cold the service was. read more

I really enjoyed my experience at Flame. The food was very good. I came early on a Wednesday night and had no trouble getting a table for two. We ordered the dim sum sampler and general tso's meatballs for appetizers. They were both great-especially the meatballs. We also had some sushi which was awesome. I recommend the lobster tempura special roll (forgot the name). I found the prices to be very fair as well, considering it is NYC. I was a fan of the décor of the restaurant. It was very clean and trendy looking. My only complaint is that there are no martinis on the cocktail menu. When I asked the waiter if he could suggest a fruity type of martini, he really didn't know what I was saying and appeared 30 minutes later with a peach flavored vodka drink. All in all, I would definitely be back. read more

Solid experience. Solid food. Best option for this kind of hibatchi experience in UWS. I was quite impressed with the service, the portions were also on par. I would give the foot a solid 4 stars to match the pricing. This is a strong option if you are into this type of experience, but juuuuuust a tad short of 5-star. Still, as being in the neighborhood, I will certainly be back, and thus I recommend it! read more

Ordered hibachi fried rice under hibachi entrees. The menu says "all entrees come with app, hibachi vegetables, and jasmine rice." Under hibachi fried rice it specifies no app included. I ordered it thinking I'd still get the vegetables since it didn't specify not. It's just egg and rice. When I called and asked they said to have gotten the vegetable entree however that didn't come with fried rice like I wanted, just jasmine rice. Misleading and didn't offer any remedy. Fried rice was oily and bland. read more

Mediocre food for the price they are charging. We ordered sushi to-go and it was flavorless, smelled like plastic. read more

This place is super popular with the under 10 set, and birthday kids of all ages. There are bursts of flame with out-of-tune renditions of "Happy Birthday" every few minutes. The food is fine--nothing will poison you, but nothing will thrill someone who periodically dines out in NYC, either. Flame is, in short, a nominally Japanese-influenced Cheesecake Factory with a show. The pros: hibachi chefs are entertaining for kids and "kids." No matter how old you are, trying to catch food in your mouth never gets old. And fire never, ever goes out of style. Our talented chef cooked our food to the exact right temperature each guest requested -- no small feat given that all of us ordered different items at different temperatures. Quality of the food was so-so. We liked the fresh summer squash sauteed on the grill, the perfectly cooked little broccoli florets, the cool onion volcano (though the onions were undercooked when served). Mushroom haters would've liked a chance to opt out. Filet mignon was appropriately tender and cooked to a perfect medium rare as requested. Chicken was unobjectionable. Seafood was ok, with each option cooked to a good temperature, but not of good intrinsic quality. Everything was a bit fishy -- about as fresh as a midwestern Cheesecake Factory might serve it -- but nicely seasoned with what tasted like diluted, sweetened soy sauce. We enjoyed all the staff except for the really bitchy little man acting as host on the evening we dined, who would benefit from hospitality lessons. Given the theatrics, I get the appeal. But there must be a score or more restaurants with better food and better value within a ten block radius. read more

Been there a few times. Food is typical hibachi and nothing spectacular. Okay first time and second time not as fun or as exciting. Book a reservation or else! read more

Why is it so hard to find hibachi in Manhattan? It seems like everywhere else I have lived, there are at least 2 different places every square mile. Anyways, we were craving hibachi and decided to give this place a try. Apparently, in NYC, noodles and fried rice are EXTRA. Just FYI, this might be more expensive than what you are used to. Still, it was good food and satisfied the craving for sure. Easy to get a spot, although a bit hard to get to as it is on the UWS. I would go back the next time I am craving! read more

Love this spot.... close to home service was awesome and they Have happy hour! Asif our waiter was attentive and very cool... we're definitely coming back read more

The food, entertainment and ambiance were great. The women's bathroom was dirty. On the receipt it said no tip required I guess it was included in the 20% , but we tipped . Also Flame is big on Celebrating Birthdays which is a plus since I will go back with a friend for his upcoming birthday. They sing, do the flame onion show and give a dessert with the sparklers for the birthday person. They also bang on that instrument I forgot the name of but its really loud. They are pricey but its all worth it. The food not greasy. I got chicken and steak with rice and veggies. I only took videos no pics really. read more

Great food awesome service We usually do take out. Sashimi is great!! The hibachi was amazing Great place to take the family!! read more

I had the best time in flame I'll going there again. I went on a Monday it was empty and we got so much attention I was loving it. Food and service was Impeccable read more

Flame - Food - Sushi Bars Near Me - New York, New York

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