Went to flame for the first time last night. Really enjoyed the food, the special rolls and honey walnut chicken were delicious! Unfortunately, the service was not as great, we were ignored for a while and some requests we made never made their way to the table. read more

My son is obsessed with this hibachi restaurant. Good quality food in a great location.

We loved it. We popped in after spending time in Book Culture. Appetizers were great, dumplings were delicious service was great. Prices were excellent and we left full and happy. read more

Flame did a solid job with the entertainment that comes with hibachi and food was great too. The only thing I can say is, all the hibachi places I've been to - the fried rice and noodles are served along with the meal. Here you have to pay extra. So a little pricey for what you would normally get elsewhere. If you're in the neighborhood, go check it out. read more

I really enjoyed everything about this place. The cocktails and the immediate feel of the decor was perfect! Our chef was perfectly hilarious and knowledge! I recommend it highly for any occasion but they do have a great birthday presentation :-) read more

The food was amazing!!! As was the service! David the manager made us feel like he's known us for years!!!! I want to go back over and over again!!! Thank you flame for bringing such a great hibachi restaurant to NYC!! read more

The food was amazing. The salmon rolls and sashimi is a must try. It was so fresh and fatty. The drinks were also very strong but tasty. I will definitely come back to try the hibachi next time. read more

I ordered delivery from here. I had the pork soup dumplings and the chicken and shrimp pad thai. The food arrived quickly and I was really excited for the soup dumplings, but they arrived lukewarm and slightly unforgettable. Even with the dipping sauce they were pretty bland. Fortunately, the pad thai made up for it and was very tasty. It had a good amount of chicken and three large shrimp. If I order from here again, I'll make sure to dine-in and try a different appetizer. read more

I cannot begin to explain how amazing this restaurant is!!!! My friend invited all of us here for her birthday celebration and despite how far it is from me, it was well worth the commute. The food and drinks were sooo amazing and yummy! The servers were really nice, we had some laughs all throughout the night with them. Also, the owner not only took a shot with the birthday girl but also gave her lots of wisdom for this next year of life. It was just something that really warmed my heart to see and hear and just added to the awesome factor the restaurant already had going for it since the moment I got there. I will definitely be back here because this was just flat out a cool experience, probably one of my best NYC restaurant experiences and I was raised here. read more

I walked in for lunch and was immediately greeted by friendly server, Sam. As he walked me to my table he asked how my day was going and if I had ever been there before. Upon telling him it was my first time eating there, he began explain the menu in detail. And for someone who doesn't know much, or let alone ANYTHING about sushi, he was extremely helpful and patient with my questions. Following my order placement, my food was brought out in a timely matter and I never had to get his attention for water or more sake-- just had to worry about enjoying my food. Now the food, well let's just says that I got through both appetizers and my sushi rolls in a matter of 15-20 min... That's to say that I scarfed it down and I'm a little person so he was even in shock. All in all, I will definitely recommend this place to my Japanese co-workers because I know without a doubt they will enjoy it. read more

Flame - Sam: hands down best server. Also in charge of playlist which is ON POINT - Sushi Bars Near Me - New York, New York

STOP! Save yourself the trouble and head to China Town. The Restaurant of choice is Happy Eats. Place is fire. This restaurant left much to be desired. If you are coming for the hibachi grills, I believe you will be in good hands. I heard many happy voices coming from the hibachi entertainment at the front of the restaurant. My family and I were seated at the back and 4 out of 5 of our dinners came out cold or lukewarm. I believe our food was forgotten about. We had to ask several times for things. The chicken from the hibachi dinner lacked flavor and tenderness. No special requests or substitutes. The only item that I would give 4 stars would be the shrimp tempura sushi roll. The atmosphere was nice and clean. The 10% discount for paying with cash is nice, but we weren't able to get separate checks when we asked (which was after the bill came out). read more

3 stars, giving it the benefit of the doubt as my daughter thought it was great when she went there previously. Maybe it was because we ordered off the lunch menu. There were no bad dishes, just plain food. read more

Skeptical of a place that claims to offer the spectrum of hibachi, sushi, Chinese, Thai, and Indian, and unfortunately rightfully so. Came hungry after a busy morning at the museum, so ordered 6 lunch specials (2x each hibachi, sushi, rolls) for a party of 4 adults. Pros: main ingredients (hibachi filet/shrimp, sashimi) were tasty Cons: slow table service, only gave us 3 salad/soup appetizers instead of 4, got one of the roll orders wrong, cold tasteless sushi rice, hibachi strangely cooked in the back kitchen instead of in front of us at the hibachi tables Decent potential and value for lunch special, but too much room for improvement. read more

We ate at the non hibachi side of the restaurant. It is very near our apartment so my boyfriend had gone to the bar several times before. He noted that the bartender was also waiting on tables so the service was poor. Our waitress was also serving the hibachi area and we were behind a pole so it was very hard to get her attention. When we left my boyfriend complained to the hostess that the service was bad and she said yes we know! The food was decent but you need to have a professional staff and have at least one person to manage the process. read more

I never write reviews because I'm pretty much never disappointed in someplace but I had to write this review because I had such a horrible experience at Flame. My daughter wanted to go to Flame with her sister and her best friend for her 14th birthday - she loves hibachi, and wanted a super special night so we let them go alone. They are all good girls - no issues at school, very social and friendly, but they said from the moment they sat down their waiter was HORRIBLE to them - criticizing the way they ordered, what they ordered, and making them feel uncomfortable. When they came home upset, I called the restaurant to let them know how they were treated and the first thing the manager acted like she didn't believe me and said, "We don't train our staff to treat people that way." DUH! Who trains their staff to be rude!? All I wanted was for her to apologize and say she'd find out who the waiter was and talk to him...but she acted like I was lying about how they were treated and didn't take responsibility or the the proper adult/professional service provider approach and say she was SORRY! She only said she was sorry when I told her I was aghast that she didn't apologize. She kept saying that we communicate differently - but when someone calls you and tells you they had an issue with their service - you politely say, "I'm so sorry you had this experience, let me look into it!" (even if you never do!) I didn't want a free meal or a coupon or a song and dance - just someone to apologize and to talk to the waiter. For all I know he's never waited on 14 year olds before and maybe needs to change his tone/schtick when he does! Needless to say, we will NOT be going back there. It's a shame because it's a neighborhood restaurant -- but we'll be taking the subway to Benihana on west 56th street from now on for our Hibachi fix. read more

What a great place! Went here after a bad experience at another restaurant, and what a contrast! Atmosphere is so nice, decor is beautiful. Both the hibachi spot and the regular tables have great service. Melanie was our server and she was wonderful! Everything we tasted was delicious! Would definitely go again. read more

Waited to sit down, waited 15 mins. For a waiter, another 25 to get drinks.....appetizer came after habachi was served. Veggies were cold by the time the main habachi was served...super loud! The habachi was okay if you like dining facing the kitchen... why would they do that? read more

Flames hibachi is amazing especially the fried rice, noodles, and the filet. This is a must try restaurant

I went to Flame with 5 friends/family. We were able to sit around the stove which was really fun and exciting. The chef prepared the food in front of us in an entertaining way, and even gave us some free saki! My only reason for not giving in 5 stars, is the service was not fantastic. Not only did drinks never arrive, but my appetizer never came out. After my boyfriend reminded the server twice, he finally brought it out at the END of the meal. The waiter was going to take it and throw it out since we were full, but we thought that was a waste. It would have been nice to have been compt a free drink or something since it was so insanely late. All in all a fun time. read more

An overall fantastic meal! Went with my girlfriend and her mother after a long day of tourist activities. The environment was great, kind and quick service, and even the playlist was bumpin. Food came out quick but it didn't alter its perfect taste. I had the Hibachi Steak Sirloin which tasted absolutely phenomenal! Was a great ending to a long day! read more

average japaniese food. The sushis are ok but the hibachi bowls are tasteless. But its good that its not expansive and the service is very nice. There are usually no wating as well. read more

This place was not good at at all. I was there a few months ago, and when my boyfriend and I arrived the restaurant was empty, I now understand why. We were promptly seated, but our chef seemed to be in a rush. Two of us at our table ordered chicken, the chef was in such a hurry to finish, our chicken was still Raw inside when it was served! The other person and I told the chef and he made us more chicken that was actually edible. The staff was unapologetic, they made me feel like it wasn't a big deal. I will not be returning to this place. read more

Been here for 30 min and haven't ordered. The manager has been beyond rude to my cousin and I. Won't be coming back. Do not waste your time here, not worth it. read more

Great place with very helpful and professional staff! The food is amazing as well got a large plate of different varieties of sushi, highly recommended! read more

Food was really good even though we didn't have reservations for the Hibachi grill. Portions were generous and filling. House salad with ginger dressing was average. Too much dressing - ask for it on the side. Service was extremely slow given a 630p dinner. Overall, good food but poor service. read more

I went today with my 3 friends and had a good time. The food was great! I had the pork dumplings to start they were amazing. The lunch special it's a great deal. Miso soup was good and the general tso chicken was the best I have ever tried. The reason why I give 4 stars with because of the service. It was ok. We had to ask the server like 5 times for Sriracha. But overall it was good. read more

This was one of the worst dinning experiences I have had in a long time. Our reservation was for 7pm, after sitting for 1:30 they finally started the dinner. I ended up leaving to meet my friend for a 9pm movie having only eaten some vegetables. To make matters worse the hostess in the front was dismissive and snarky. It's clear they don't have enough chefs to service their customers. Definitely better places. read more

I just ordered from this spot for the first time. First of all, can anyone recommend a great sushi spot on the UWS? Ive been disappointed so many times. How does this restaurant have a 4 star rating? There are many many 1 star ratings if you check carefully. Yelp should make it easier to get a true reading of what a restaurant's rating is. I would say I give Flame a 2.5 . But when you are ordering expensive raw fish, you should really get higher than that. I'm ok with 2.5 chicken fingers and fries, but not food that can make you ill if it isn't prepared properly. The food itself, did not, thank God, make me sick although my wife stopped eating it after about 4 bites. It did look quite nice, and it smelled fresh. But the flavor just wasn't there. Help Yelp? Where is the best place to get delivery??? read more

Omg this place gave us such an experience and the food, I'm still thinking about it!!!! I celebrated my daughter birthday there with some family and they exceeded my expectations. Their mixed drinks are great also. I'll be back(in my Schwarzenegger voice). read more

Enjoyed our cook, very comical. It was my mothers birthday and they made sure to make her feel appreciated on her special day. Would def come back. read more

We didn't have a reservation and were seated right away. Service was quick and efficient and the food was delicious. When we left they were busy so reservations probably recommended. read more

My first time going to this establishment and regret it so much. I went for my friends birthday, the ambiance is nice but that's it. The food is good but OVER PRICED especially for the amount they give you, maybe it was just me i dont know but it seemed my plate had less food than everyone else's, not to mention everyone else got vegetables and I didn't (we all pretty much ordered the same thing) my friends dad gave me his vegetables (manly because he wasn't going to eat them lol but I was grateful). I hate to bring this up but maybe it was because I'm black i dont know I was the only black person at our table and everyone else got a good amount except for me. You are better off going to Benihana's, they give you a lot of food for the same price as these people, $29 for nothing. I had a good time with my friend but that's it, I won't be wasting my money on this place a second time read more

I waited an hour for my food to be delivered but that's very normal on a Saturday night. The reason I'm giving it 3 stars is because the sushi itself wasn't that great. I ordered a spicy salmon role, which I didn't even eat because i was given something else, I think tuna. I asked for spicy mayo on the side and I never got that. I also ordered an avocado roll and California role which was at best a 2.5 out of 5. I could possibly see myself ordering other meals just not the sushi again read more

I went with a friend one evening hoping for hibachi but we didn't know we needed reservations so we sat in the bar area. The food was delicious but the service was very very slow. Not sure if I would go back or not unless I got a hibachi spot but I would order to-go since the food was so good. read more

Maybe some of the worst service I've experienced lately. They came to our table to take our food order before our drink order and we had to flag them down to get them to ever return. The restaurant was freezing, the food is overpriced (assuming tourists) and average tasting. They never asked us if we wanted another drink, dessert, etc. I barely touched my gross food and they didn't ask if anything was wrong or I wanted a box... do they not care at all? I will never go back here. read more

This place has been my go-to for good (not great) sushi for over seven years now. Combine that with their awesome happy hour deals on Sushi and drinks, and you can't go wrong, especially for the location and prices! I have yet to have bad sushi here (knock on wood) read more

This review is for delivery: food came quicker than estimated delivery time. Potstickers and chicken hibachi were delicious as were the veggies with the hibachi dinner. We ordered the wok charred steak which had a great flavor but was pretty rare inside and a bit chewy. I would not order that again. The chicken hibachi is great and a decent size give that the prices are a bit high for takeout. read more

Food is great and service is friendly and fun. Come with a crowd and enjoy the entertainment and deliciousness

If you are looking for a phenomenal hibachi restaurant, this is the place for you! The food is amazing and I could not say enough positive things about the staff and manager. The manager went out of his way to make our experience memorable and comfortable. I have never seen a more accommodating, hard working group of people. Exceptional service and food! Highly recommended! read more

Great option for families looking to grab a nice lunch away from the Natural History Museum. It's only a couple blocks away! Plus add in the bonus for offering gluten-free menu items even with the hibachi meals. Most of us got the chicken hibachi lunch and my wife got the scallop hibachi all which were very reasonably priced ($12, $16). It was the kids 1st time experiencing hibachi show which they liked and the food was great, they even ate their veggies! I've always been reluctant of hibachi places because of the food coming out way too salty, but not here the food was great! I even got myself the dim sum sampler (not gluten-free) as an appetizer and it was a great unique take on some traditional dim sum dishes, delicious!! read more