I was very satisfied with my experience at fix auto. They made the whole process from beginning to end very easy for me. Roland was keeping informed all throughout the process which I appreciated! read more

They have done amazing body work on our Chevy Malibu numerous times. Always looks brand spanking new when they are done. No need to look further. read more

Thank you, Fix Auto! They had a quick turn-around time for my bumper replacement, streamlined communication, and friendly staff, I would definitely recommend them. Also a HUGE shoutout to Vivian for being so accommodating. read more

I had an appointment with these pple on Saturday the 29th at 10:00am. I literally got a text the day before saying it's been cancelled, with no prior notice whatsoever. This is unbelievable. Would not recommend. read more

Fix Auto El Cajon - Photo of cancellation - Body Shops Near Me - El Cajon, California

This was the second time my car was in for minor repair & done thru my insurance & covered completely by the comprehensive. They were originally recommended by Allstate. Mannie was there for the estimates & took care of the entire process for me. I give him & FiX Auto a 5 star. They did exactly what was promised from the beginning to the end. In both experiences the workmanship was excellent! read more

Robert and staff are the best, and F150 repair was too!! He worked with my insurance company, and all was covered by comprehensive with no deductible! He kept me apprised every step of the way! Highly recommend!! read more

The last auto collision shop I dealt with was a nightmare! So when I was recently hit by a car, I did some research on where I wanted my car sent to. Yelp led me to this place! This place was previously called "Sid's" and is located in El Cajon. Fix auto has numerous locations in San Diego. From day 1 of my car being here, Jorge kept consistent and constant communication with me. He never sugar coated the timing of when my car would be ready and I was really appreciative of that. His accurate timing made my car rental process headache free. My car did take a lot of time, but this was only because we were waiting on parts to come in from Germany. Overall, I wouldn't take my car anywhere else! My car insurance even mentioned how easy it was have my repairs done when working with them. Thank you Jorge and everyone at Fix Auto for taking care of my car! read more

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Horrible! Came in at 4:40pm asking for estimate. Three sitting on their butts say it's too late., 4:30 is there last estimate. ;(

We took our truck here for some damage to the left front fender bumper and light our experience was terrible. We picked up our 3500 and there was overspray on the hood from some other project they clay barred it off. However we got home and noticed the light that was "Fixed" didn't light up when I unlocked the vehicle. Come to find out the socket and bulb were gone. The new fender liner were held in by 2 screw and the front left splash guard is missing makes me wonder what else is missing. DO NOT TAKE YOUR VEHICLE HERE!!!! read more

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It's bad enough that I had a fender-bender. No one was hurt, but I still anticipated the pain of dealing with the insurance company and a body shop. Turns out I didn't need to stress out over that part, because we took the car to Sid's* on El Cajon Blvd. From the very beginning, Beth--the manager--made the whole process go smooth as silk. She negotiated with our insurance company, kept us informed every step of the way and managed our expectations like a pro. The car looks beautiful and they detailed it inside and out... even replacing a brake light bulb that they noticed was a bit weak. (Note--the damage was to the front of the car, not the rear.) This is a company that pays attention to detail, and we definitely recommend them. *During the week that our car was being repaired, Sid's went through a name change. They are now part of the Fix Auto family of repair centers. read more

Fix Auto El Cajon - Before and After - Body Shops Near Me - El Cajon, California

I needed repair to my Mini Cooper when a homeless man decided to kick at my door and scrape the entire side with a rock. Fix Auto El Cajon did the work, and I am completely satisfied with the way the entire repair experience went. Kent was amazing, from start to finish. Professional, and sensitive to the fact that I was really worried about getting the limited edition decal replaced. I know how hard he worked to find it and get it on the car. I will definitely recommend this facility to any friend or family without hesitation. Thank you Fix Auto. read more

Quality work backed by a quality warranty I was originally sent to Sid's from the insurance company of a man that rear-ended my car. The damage was pretty minor, but still required the bumper to be replaced and repainted, along with rear-quarter panel work. Jorge (pronounced "George") helped me and was very straight-forward and efficient. Made a date for the fix/return, and even had it done a day early. Car looked great - as good as new. But that's not the end of my review. About 6 months later, I noticed a small, 1/2-inch wide bubble in the new paint on my bumper. I went back to Sid's, and was told it was covered by the warranty. Jorge called a little later that day to schedule a date for the warranty repair. Again, the repair was finished, and looks as good as new. And they don't just return it like you dropped it off - they clean/vacuum/wipe down the interior and leave the car waxed with shiny tires. I highly recommend Sid's - they did me right. read more

This place was so lovely when I got into an accident! Jaime Moreno even sent me an estimate break down after my tear down so I would have an idea of what was going to be replaced! Migel did a beautiful job fixing it and with the paint, you can't tell at all that it had an accident! They even cleaned up the split drink in my cup holder from where my cup broke in the accident and left a lovely note with my dashboard stuff!! And of course, the ice cream that was offered while I waited was a great bonus!! My spouse, who works on cars was even slightly surprised at how good they did. It looks as good as the day I bought it read more

Fix Auto El Cajon - The note with my baby Groot! - Body Shops Near Me - El Cajon, California

do not come to this place... needed my door opened. brought it in with just a jammed lock. and this is how my car was returned to me. terrible customer service. after being told my door was opened and just needed the parts replaced... i was then told that it was never opened and still needed to be opened. 2 days after dropping it off... after being told it would take one day. i called to ask around when it would be done and why i was lied to and i was told to come get my car and they wouldn't work on it any further. came in and asked for the owners number and they called the cops!!!!! LOL got the number tho. thanks guys!!!! read more

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I was very pleased with Sid's Fix Auto El Cajon! They did great work on my car! Also, they have great customer service! My car was even finished earlier than anticipated! I would definitely recommend this auto body shop! read more

I've used sids for several repairs. I have never been dissatisfied. The paint matches 100% and they clear coat everything. They take parts off the car that need to be removed and there has never been an issue.They guarantee their work for as long as own the car, or at least they use to, haven't been there in 3 or 4 years. I've taken my Toyota's and my wife's BMW in for repair two different times. The car is silver with a clear coat. They fixed and matched everything to factory. I never gave it a second look after my pickup and inspection. She still has the car and even after 5 or 6 years the paint is exactly the same. At one time Sid's was repairing SOUTH COUNTY'S BMW wrecked and damaged vehicles, this was when they were located on El Cajon Blvd in the city of El Cajon across the street from BMW. For all I know there still reparing the dealership vehicles.... If it's good enough for BMW it was sure worth a try for me and it worked out perfectly! ! The next time I need something reparied I'm having Sid's repair it.......... THAT'S IT! !!! read more

We scheduled an appraisal for some body work. We waited a week and a half for the appt. When my son and his mother took the car in for an appraisal we were not able to get one. They wanted us to just to drop off the car and bill insurance. We just wanted an honest estimate.​ read more

Jodi is AMAZING!!! Someone hit our school van and SID's ALWAYS makes dealing with getting repairs and insurance companies a breeze. Want EXCELLENT work (btw THANK YOU TONY and the WHOLE CREW) take your vehicles here to get repaired! read more

My car had been in an accident and USAA recommended my car be brought here so I did. I have had the worst experience. Not only was the car not fixed right I have had to bring it back twice to get the car repainted and refixed within 3 weeks of getting it back! It wasn't fixed like they said it was when I arrived to pick it up the second time, so I had to wait for them to try and fix it while I stood there. There are scratches all over the other side of my car where there was no damage. I am extremely disappointed that they messed the paint up where there was no damage. I'll definitely be letting USAA know that this place is not worth it. read more

I had gotten rear ended and this is where we took my xterra. They failed to replace the hydraulics on the trunk door so every time i load up the trunk I have to hold the door open with my head otherwise it'll fall shut. My mom and I took my car to the shop and I felt like we were very taken advantage because as women we don't know much about cars. They had stolen my spare tire out of my trunk. And for an SUV it's not just a spare tire, it's an actual tire which are really expensive to replace. Do not go here if you want honest work done on your car. Would not recommend. read more

My wife has been in a couple collisions in the past year, and for both of them our insurance has sent us to Sid's. For the first, they sent us to the shop in Lakeside, but that was just before they closed that location, so the staff there kindly suggested that we go to the location in Bostonia. Once there, we have received excellent service and very thorough communication about the status of our repairs. I've worked with other body shops in the past, and Sids has been, by far, the best at keeping me up to date about how things are going, as well as what my options are for repair. If you have a need for a local, east-county body shop, I fully recommend Sid's. read more

Just picked up my GMC Envoy from Sid's in El Cajon and my wife and I were surprised at the timeliness and quality work. Our pleasant experience began with Jodi Young, who was very friendly, professional and made us feel welcomed. She explained the process and when we left my vehicle we knew it was in good hands. She kept us informed and when the wrong door from Detroit arrived she called and told us what had happened. In all even with the delays it took just two weeks and now my Envoy looks as good as it did when I bought it nearly nine years ago. All of Sid's employees we came in contact with were great!! Hopefully we won't have any more accidents but if we do Sid's will have our auto body business in the future. read more

I used Sid's to repair my SUV this year. The initial appointment went fine, Kent was their representative. But once work began on the truck, Kent was obnoxious and had a strange attitude. The workmanship on the repair was good with exception to one mistake. I wouldn't use Sid's again just because of their customer service. read more

Jodi at Sids took great care of me and made everything simple with my insurance, claim, rental car and repair. My car was ready a day early and the office was great to work with, even staying after closing time to allow me to pick up my car. The rental company was so busy, they couldn't come pick Sid's customers up on time so Hieme from Sids drove me and another customer over to pick up our rental cars. I'm very happy with the work that was done and feel I definitely chose the right shop! read more

Great experience beginning to end. Took my Nissan Frontier in for body work/paint on a Monday afternoon and it was ready for me 2 days later. Pounded out, parts replaced, sanded/ painted, and FULLY detailed inside (vacuumed, wiped down with Armoral, and finished off with Mints and a Thank you note for choosing them to do the job), and washed and WAXED outside. The guys in the back are at the top of their game!! Bob (in the office) was pleasant each time we spoke on the phone, (which wasn't that much, because the job completed so fast) and even took the time to check out my spare that I thought was rattling loose down in the undercarriage. Turned out that wasn't it, it was my tailgate, Bob managed to figure out why it was shimmying around every time I turned a corner and fixed it so it wouldn't! They truly go the extra mile here. There was always a fresh pot of coffee brewing each time I went there- 3 times total. Once to drop off insurance information, the 2nd to drop the truck off, and the 3rd to pick up my girl!!! I couldn't believe it was her, she was SO clean. She's usually a dirty girl with mud all over her... Anyhow, Bob PROMISED me it would be done for me by Weds. so my family could take it to Vegas/The Grand Canyon. He was true to his word, and THEN some. He also sent my kids home with lollipops every time we left. I highly recommend Sid's on 1st. St. for ANY type of body work/paint you need to have done to your car/truck, etc. HASSLE free, drama free experience, and GREAT work done by GREAT people. Couldn't have hoped for a better experience. read more

Fix Auto El Cajon - Before Sid's # 1 - Body Shops Near Me - El Cajon, California

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Like many others I was referred here by an insurance company when I was rear ended on the freeway last year. Kent helped me out and was incredibly kind and helpful during that experience and even called to yell at the Hertz car rental in El Cajon for me when they were an hour late picking me up. I got the car back a few days after their original estimate because the internal damage was more than it originally appeared. They kept me informed of the delay and passed on the info to the car rental place so I didn't have to deal with them. The car came out looking great as if nothing had happened! The only evidence of the accident was the scuffed license plate :) Fast forward to this week when my trunk mysteriously stopped closing. I brought it in hoping it would be covered under their life time warranty on repairs. Turns out they didn't do any repairs to the part that was messed up but went ahead and fixed it within 15 minutes FOR FREE. And even cleaned off the glue residue from the duck tape I had used to hold my trunk down. Amazing customer service! I will definitely bring my BMW there for any future issues!! read more

A public thank you to Fix Auto La Mesa for taking such good care of my car and making it look beautiful again. I really appreciated their excellent customer service. Bruno kept me informed, answered all my questions, and was very helpful throughout the process. I've been a customer for many years and I always appreciate the great service that I receive at Fix Auto La Mesa. read more

Extremely happy with their work. I brought my car in on Wednesday the 10th of August and I got it back today the 12th. My car is all shiny and clean looks brand new plus my car was vacuumed and the inside all wiped down. Thanks guys!! Everyone has a different experience. just remember that when you read all the bad reviews they also have great reviews including mine I'm extremely happy with the outcome of my car and would recommend them to everyone. read more

Fix Auto El Cajon - Before sids - Body Shops Near Me - El Cajon, California

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Great! Both in service to me and work done to my Subaru. Jorge was very helpful and efficient. Car was ready earlier than promised and it looks perfect. Highly recommend! Les B. Alpine read more

I had a bad fender bender and My Insurance company gave me Sid's as a referral Company but let me know I could take my car anywhere Decided I do not know anything about shops so went with the referral Glad I did. JODIE greeted me when I came in, called up my claim walked the car with me and let me know how much it would be unless they found hidden damages when they took the bumper off and was able to see in the trunk. JODIE was 100% professional but her personality was the best. She made sure I had a Lyft driver to the car rental when I turned the car in. Everyone my wife and I spoke to were awesome, when the car was ready she let us know no other damages were found and they actually came in under the original price.We are very happy with the work on the car I find the negative reviews on here to be a laugh, this Business is nothing like there claims and JODIE is awesome, my wife really loved her and her attention to detail Explaining the warranty on the paint job, the repairs asking if we had any questions We will for sure refer others here and we gave Sid's 5 stars with State Farm read more

Horrible Customer service .. i was directed to this body shop by my current insurance Company . My son picked up his car .. The car was running when he picked it up . i wonder why ? the battery was dead and they conveniently didn't tell him .. i have been on the phone with Anthony at Sids and getting the run around over a 100.00 dollar battery ..for WEEKS .. i have asked my current insurance company to take this place off there preferred body shop list... unfortunately At Sids your just Soap .. read more

Over a year ago I left my nearly-totaled ($13K in damage) 2010 Escape in their hands and when they were through, it ran the same , if not better, than it did before my accident. And I still drive it today, 250 miles each week to and from work. These guys are rock stars! Beth was especially helpful. Sent me pictures at every stage of the repair and answered all my tedious questions. Highly recommended. Thankfully I haven't had any accidents, but if I did, this is where I'll have the repair work done. read more

AWESOME customer service. Kent is AWESOME. Kept me updated on my repair. Called me when he said he would call. He got my car finished ahead of schedule, 2 days. He exceeded my expectations. read more

Fixed my bumper, Perfect cant tell. Can't complain about anything. My car came back looking brand new. I even got a detail ! Also very honest, I had dvd's and cd's from the library that I forgot about in the car. Everything was there when I got my car back. read more

My insurance company referred me here after I was involved in an accident, and I had high hopes. If you want a body shop that won't keep you up to date with your repair and constantly keep delaying when your vehicle will be done, this is your place! The individual handling my repair never called with updates during the entire process. And when they finally did call to say my vehicle was done, they called again to say it would take 2 more days... Those 2 days turned into a week. No apologies, no sympathy. When you've been in the business this long, you'd think they'd know what they're doing, but apparently not. Delays on top of more delays. read more

This place uber-screwed me. An insane person ran into me on the highway and did major damage to my car. So my insurance company referred me to Sid's. I was helped by the biggest asshole, the State Farm guy. He would not authorize my car for a mechanical check-up, although we hear weird sounds coming from under the hood. So anyway I let him fix my car. After he was done, he did not contact me. However he did contact my insurance company to try to make me pay for my rental car when he was supposedly done. I actually found out the car was completed when I called up my insurance company to check on something else. When I picked it up, I drove it on the freeway and this horrendous sound like an airplane taking off came from the car. It was obviously un-drivable as it sounded like it was falling apart. I took it Sid's La Mesa to repair. So anyway, I found some more stuff wrong on it yesterday that was fine before the accident and looked on the invoice. It was all the stuff he messed around with. I cannot believe they charged my insurance company and me almost $3K for this botched job. Oh he also insulted us when we tried to tell him my car had mechanical damage from the accident. read more

I would give them 10 stars if possible. From the moment I called them after confirming with Allstate after getting into my car accident, they immediate had me come over, inspect the car, and determined that it was drivable until the parts came in. They got the parts in quickly, called me to set up an appointment, and the turn-around time was faster than they estimated! Excellent customer service, Jodi was AMAZING and very understanding and explained everything. Kent called during the time they had the car and gave me updates as to what was happening. And what's even better is that they completely detailed my car (inside and out)!! I just had to pay my deductible and they collected the rest from my insurance. Definitely read more

Great people to deal with (especially Beth). They do excellent work for a reasonable price. They have been fixing my family cars for years (Lexus, Cadillac.. Etc.). read more

I had two deep scratches on my car. Jodi took great care of my vehicle and me as a customer. She kept me updated as my car went through the repairs. Sid's did a great job on the repairs. I hope to not need them again, but I would go back in a heartbeat. read more

Pretty good shop. Fun times over there. I wonder if Bob and Juan cardenas still work there. Fast effective and professional