Chose Santee Collision because of the rave reviews here and google. It's also in a great location in the East County. Well those rave reviews are justified! Candace and Alex are great to work with. They are professional and answered all my questions. The repair to my car was done when they said it would be and they went over everything at completion. The work is top notch, my car looks great!! I appreciate their attentiveness and the quality of work. read more

Eric the repair guy was Awesome ! Took care of my car and got it back from repairments really quick and was very detailed with his work on finding any repairs needing to be done. Top everything off he cleaned it up all nice and good. Communication was very on point and over all great service no complaints . read more

They are amazing this is the only shop I take my car. Not only do they deal with insurance for you they are some of the nicest people around. They will fight for your car to be put back together correctly. read more

I highly recommend this company. I had a fender bender and they did a quick and great job. Really good and honest people there.

My brand new Honda was sideswiped and these guys are the only shop I'll ever trust with my car. They have great service they work efficiently and at great prices especially for the quality of their work. I came in and asked for them to make my Honda look like a new car and it came back better than it did off the show room floor! Thank you guys for the excellent experience! read more

Santee Collision Center - Auto Repair Near Me - Santee, California

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Did amazing work fixing up my bumper and touching up on paint and ordering parts for me highly recommend staff is super friendly!

Alex was amazing. They color match my car perfectly. They had my car to me in a timely manner and he understood how my car is my baby and he took really really great care of me. I would recommend the shop to anybody that wants quality work great staff and timely manner read more

They do great work and customer service is top notch. I would definitely use them again. It's difficult to find a good honest shop like this with all the scumbags out there taking advantage of people. read more

We are a custom a Mercedes Custom Sprinter Up Fitter here in San Diego and we took our fiberglass FlairSpace flairs which allows our customers to sleep sideways in van and upon inspection in our shop we noticed orange peel and sent the owner pictures and they could be buffed, but our customers needed the van for a trip, and during the trip, they noticed big 1" bubbles where it looks like the paint was de laminating. We have called over 5 times and emailed detailed photos and videos, with 0 zero reply back. I wouldn't recommend anyone use this unprofessional facility for anything. JCVS read more

Santee Collision Center - De Lamination of poorly prepared surface and paint quality. - Auto Repair Near Me - Santee, California

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They do impeccable body work, are very straightforward, and help you navigate insurance-claim coverage. I'd rather not know their work as well as I do. But we've had to take our cars there quite a few times over the past 2 yrs. due to the many reckless drivers in this region ... not us, of course ;^) read more

My car was backed into at Costco as I was leaving the gas station. The person who hit me had Costco Car insurance and they used Santee Collision Center. Candace is wonderful and really made this a great experience. Before I took it in my back window wouldn't roll up so she ordered the part and had it installed when they worked on my car. Thanks Candace and crew You all Rock!!!!! read more

So DO NOT HAVE YOUR CAR PAINTED HERE....... Unless you don't mind not having a warranty. Because this place doesn't offer a warranty. Seeing is believing. Meaning, they tell you they have a lifetime warranty on their paint job, but when it comes to them really taking care of a warranty,,,,, THEY DO NOT HONOR IT!!! So i had another body shop start on painting my 2016 Ford Focus. But he was so busy and my car sat in the back for 8 months waiting for the car to get it's color change. Well this other body shop prepped the car and got it ready to paint pretty much. It just had to be primed and painted that's it. Well i got tired of waiting for my car to be painted by this other shop, so i pulled it out and had it towed to Santee Collision Center. I spoke with the owner Candice. She looked at my car and gave me a $4,500.00 price to finish the paint job. Moving forward when i picked up the car, it was amazing. The paint color was right on and it looked great. I was very happy. The painter did a great job overall. Well several months later, my front bumper cover was getting chipped up with road sand/pebbles and then a couple cracks in the paint started showing up. I took my car to a different body shop that is very reputable and asked the painter for his opinion as to why the chips and cracks were happening so soon. I had only put 600ish miles on the car since it was painted. They told me it looks like the painter didn't put any or enough flex in the paint. Because bumper covers are plastic/rubber, they flex with the wind and torque of the car. So this will help keep the paint softer so it absorbs the shock from stones and road debris when hitting the bumper. And Flex will prevent cracking in the paint from the rubber bumper cover being soft. So i took my car back to Candice and showed her the cracks and the stone chips. She already tried to come up with an explanation as to why this was happening by telling me that there was most likely bondo in that area on the bumper cover. I told her there is not one speck of bondo on this cover. I bought it in perfect condition before it was installed on my car. So already she was trying to get out of taking care of the cost to fix and repaint the bumper. She then told me when i get the bumper off the car and bring it down to get repainted, she will have her painter check it out and let me know. So a week later I noticed the clear coat bubbling in a spot. Now this was a whole different issue. So I got the bumper cover down to them and pointed this out to Candice. She looked at it and said Yeah that shouldn't be happening. So after a week goes by, she calls me and tells me that the reason the cracks happened is because of the previous prep job the other body shop did was not correct or done right so that when she painted over the original prep job it caused it to crack. Now I did not believe this for one minute because if it doesn't make sense, then it's not true. So I said to her fine. What ever. She quoted me $600.00 to repaint the bumper. When i went to pick up the bumper, i was hoping she would meet me half way with the cost being that the bumper would have had to come back even if it didn't crack because of the clearcoat bubbling. So if she would have compensated me in the cost of the defect of the clearcoat problem, then i would have been ok with that. But she tells me that i have to pay the full $600.00 because she told me that the clearcoat bubbling was from the previous prep job from the other paint shop. And that is not true. That has nothing to do with the prepping of the past shops work. So to sum this up, Candice lied to me, (and i hate liars) by telling me there is a lifetime warranty on the paint. Which clearly there is not. She never deals with her customer very much. Always has her manager Eric deal with people. she is not very friendly and I've noticed this the first time i met her. Basically she should not be running a business when dealing with the public. Because she in my opinion does not know customer service very well. So this is my opinion only and you be the judge from what you have read here today. I gave them 2 stars instead of only 1 because other than the bumper not having enough flex in the paint or any for that much, the paint job on the rest of my car was done really nice. NOTE: You can see the cracks on the top and bottom of the sensor in the pics. read more

Santee Collision Center - Auto Repair Near Me - Santee, California

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Somebody backed into my car while I was waiting for another car to leave the space it was in. The right side doors were dented. I shopped several repair shops. I liked the way Candice, owner of Santee Collision Center, described their painter as the best anywhere. I have more than two decades experience working for car dealers. I can spot mismatching paint from a mile away. I was skeptical. Candice assured me that I would not be able to tell the difference when the car is finished. Well they needed to replace one of the doors. They ordered a used door. But they rejected the first one that was shipped. Eventually they got a good door and did did the work. I went to pick up the car and was shocked. I could not tell where the old paint ended and the new paint began. This painter is really really good. I have a real good eye and I have to admit, Candice was right. I have never seen better paint work. I moved the repaired side of the car to where the sun would shine on it. Not only did they get the color perfect, they actually matched the metallic in the paint perfectly and it shined like the original paint. Amazing! And, they were no more expensive than others and less than some shops with the big reputations. They came in for less than the other driver's insurance estimate! I am now thinking about having them paint my truck. I highly recommend Santee Collision Center to do your repairs. They are the best! read more

This is my second trip back to Santee Collision Center. They did an awesome job on my Kia Soul that got smacked a few years ago so I brought my current ride back there after some tweaker rear-ended it. The kept me informed on the progress and even let me see the car at various point of the repair. They also arranged for a rental car company to pick me up from the shop. When they gave me my car back, it was not only repaired but they detailed the whole car as well. They were punctual and the repair work was top notch. No short-cuts and no excuses. Thanks guys! read more

So my Toyota Tacoma was backed into by another driver. I started looking for quotes nearby and reading Yelp reviews. One in particular stuck out and that was Santee Collision Center. I decided to make an appointment to start the process of getting multiple quotes. I met Candice and only needed one quote after that and that was her quote. They started on the job the following week. I wanted to make some custom changes to my vehicle and they were able to accommodated everything and make it look AWESOME. Erick and the guys in the shop really took there time to make sure I was happy and the truck looked good. Candice and Erick handled everything with my insurance so I didn't have to do a thing. I highly recommend this shop whether you are looking for insurance repair or want to customize your ride. So remember if you want REAL results and professional service give Santee Collision Center a call. Sincerely, Happy Customer read more

My car looks brand new! It's been a couple of months since my repair and I am 100% satisfied with the quality of work. The front office staff were extremely helpful and gave accurate estimates for cost and time frame. They are extremely patient and understanding that everyone wants their car back ASAP and walk you through the paperwork thoroughly. read more

Santee Collision Center - Before - Auto Repair Near Me - Santee, California

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Took my car to get the bumper fixed and they did a fabulous job. They were quick to work with my insurance and get me in and out without compromising quality. Candace and Eric were very helpful and kept me informed thr out the process. read more

Santee Collision Center - Auto Repair Near Me - Santee, California

They replaced our driver's side mirror with a used part that was the same color as our car - so very quick service at a very reasonable price!! Thank you so much Santee Collision Center for providing such great service and helping us solve this unexpected problem so quickly! read more

I took my truck to get repair a couple of weeks ago. I have left some personal gear ( hunting knife and old cell phone I used for music). When my truck was finally repaired( 3 weeks later) to replace a rear bumper, my hunting knife and cell phone was missing. It looked like someone when through all the compartment inside. There were stuff everywhere. So my advise to you. Don't take you business to these people unless you want to get ripped off. It took too long and git ripped off. read more

Had our sprinter van flares painted here paint peeled as soon as the sun hit it. Requested a re do or refund no response. Hack operation

Absolutely the best service!! I am a small business owner in East County. J &K Auto has been my mechanic for over 15 years. They recommended Santee Collision Center for my bodywork on my 2018 GMC Yukon Denali XL. Matched paint perfectly and reasonable price. Best of all was the added top friendly customer service. Candice runs a tight ship and staff is attuned to all needs. read more

Excellent service! These days, It's hard to find a business that actually does what they say they are going to do. Candace made good on every commitment. Very impressed, and would highly recommend! read more

After comparing reviews of the preferred vendors approved by my insurance, I knew I had to look no further. I'm so glad we chose this bodyshop. Not only did Candace, Erick, and team keep us informed, and work was done within the estimated time frame, but the actual work was impeccable. From the repairs, to the paint job, and even the clear decals (a fine detail), everything was done to perfection. I am so thrilled with the results. I can't recommend Santee Collision enough. 10/10 read more

Our first time dealing with body damage caused by another driver. From start to finish, our interaction with Candace (and staff) and was professional and beyond helpful. The dent was just aft of the rear car door, which prevented the door to shut without excessive play. They provided an accurate completion timeline, dealt with the insurance company, and returned our vehicle in an immaculate condition. Great service! We strongly recommend! read more

MY DOOR LOOKS BRAND NEW I don't know how they do this, but my car looks brand new, they even cleaned it better than any car wash place (inside and outside), and have all the paperwork done so you don't ever have to wait. Candice (owner) is really thorough and their employees (Eric and others) are REALLY kind. Use this place if you're looking for a place that will do it right the first time! read more

I've had paint work done and not only was it timely but it was very well done. Had a bumper replaced and they had my truck back to me in no time. Very thorough and they will take the time to explain issues that they find so you understand what's being done. Candice runs a great business and I would never take my truck anywhere else for body work. Santee Collision Center is the place to go! You won't receive better customer service anywhere else in SD County. COVID-19 conscious accommodations. read more

I can't say enough good things about this place. They are great to work with. Candice is always on top of what's going on. Every job I've had done comes back with a Great paint job and great fit and finish. Thank you for taking such good care of my vehicles!!! read more

Excellent repair work done to our minivan. Candice and her team were easy to work with and got the job done in the expected timeframe. Overall I'm extremely satisfied with both the service and quality of the work. Not hoping for more repairs needed in the future, but if it does occur I will certainly be back. If you expect things done right the first time and want straight forward answers to your questions, this is the place for you. read more

My car looks wonderful. The body shop did a great job. Appreciate all the support and information they provided me. I would recommend them to anyone. The boss "" is in charge and she keeps you very well informed read more

I highly recommend this business. They were quick to respond to my needs and provided me with an estimate the very next day. Candace was always very informative when I had any questions and I got my vehicle back in just 9 short days of dropping it off. What an awesome surprise it was when I walked up to my Jeep and noticed that not only did they do an excellent job, but they also detailed it. Overall a great experience!! read more

Put my car in to Santee Collision Center on a recommendation. Candice and her team did a brilliant job with my car, a great job on the repair and paint job . Can't recommend more highly. read more

Such a bummer that so many reviews have been filtered, who knows if they are real but I had AMAZING service over at Santee Collision. Candice was great and completely put me at ease the moment I walked in. My car was scratch in my condo complex and I wanted an estimate to see what we could do. First off, she gave me an estimate to clean all the nicks & scratches on my car, plus buff it all out, which I plan on doing once tax money comes in :P. BUT, she also buffed out the scratch that I was concerned with for free! Forward a month or so after I first went in, I got hit in a parking lot (I swear I'm a good driver!! It's not me!), I came in for another quote to send to my insurance company and she was more than helpful. read more

I cannot say enough good things about my experience with Candice at Santee Collision Center. She was so easy to deal with. Didn't give me any BS. When the other drivers insurance company tried to screw me around Candice went to bat for me and got the job done and done right. My Tacoma was fixed on time and without any hassles. I will be recommending anyone I know that needs their cars repaired. read more

My mom knows the owner, Candiace, so She referred me. The service was great, my car looks brand new! It took over 2 weeks, but I was okay with that. I had a rental and I'd rather time be taken for things to be perfected than rushed and it not be up to par. A bit far east but that's what cars are for lol! I have no complaints. I'd definitly come back and will refer people to come here as well. read more

Great work on fixing a ding on our car. Candace is very professional and attentive to our needs. April was very nice too! I would recommend Santee Collision to anyone who wants there car to look brand new again. read more

Great customer service! Everyone was so kind and accommodating. They made replacing my bumper an easy process. The turn around service was also amazing. I recommend this place to my friends and family read more

After an unfortunate incident involving a distracted driver in the world's most annoying parking lot, I was left with damage to the rear bumper of my car. A month later, once State Farm had finally agreed to pay for the damage, I decided to give Santee Collision Center a try after seeing all the glowing reviews on Yelp. And I must say that I agree with other reviewers! I went in on a Friday afternoon around 4 pm and the guy that was there checked out the damage and set up a time for me to drop my car off the following Monday as I requested. On Monday morning, the receptionist called and asked if I could come by a bit later so I could meet Candice. Candice handled everything from setting me up with a rental car, to dealing with the insurance company and making sure they stuck to their end of the bargain. I won't go anywhere else as long as I live in SD county. When I got my car back it looked great. You'd never know there was any damage. It was even cleaner than when I dropped it off. They even vacuumed and waxed it. Thanks, Candice and SCC! read more

Looking for great body work ? Need experience and exceptional service? Then look no further !!! Take this as a word of advice Candice and her team do amazing work! They take care of all your needs from start to finish and do not I repeat do not cut corners, when it comes to your satisfaction they look at all the specs and have great attention to detail. I love how my car came out they really took care of my needs and all I have to say is if your looking for the best look no further you found your center !!!! Thanks Candice and team love my scion!!!!!!! Sooo woop woop!' read more

Santee Collision Center - The beauty of work they do at santee collision center!!! - Auto Repair Near Me - Santee, California

I ran into an unfortunate situation and needed some repair work done to my truck. Candice and her crew at Santee Collision Center were beyond excellent and I would highly recommend them to anyone. Wanting to support my local community and keep the business in Santee, I visited three local repair centers for estimates. The first two repair centers provided estimates that were both higher than Santee Collision Centers. I quickly realized the reason for this was because I had to pay for their large overhead as both of them were fairly large operations. After speaking with Candice about my concerns and desires, she ensured my truck would be taken care of. The repairs were done on time as promised and they managed to make repairs to my running board I didn't think were possible. They cleaned the truck and made it look like it was as new as the day I bought it. I can't say enough good things about this place and will be the only place I will give my hard earned money too in the future for any other attention to my truck it may need. Quick side note- While the two larger auto collision centers were "unable" to locate a used part I required, Candice and her network of suppliers were able to locate the part I needed saving me hundreds of dollars on parts and labor! read more

Took my 2014 Scion XB in for a fender replacement and bumper repair. They did an AWESOME job. The repair and paint match were perfect. The car looks like nothing happened. Repairs were done at an excellent price and on time. Candice was wonderful to work with. I would use them again in a heartbeat! read more