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    Santee Collision Center

    4.8 (84 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Santee Collision Center

    Bumper repair

    Auto detailing work

    Auto frame testing

    5 More Services

    Auto maintenance

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Santee Collision Center Photos

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    Recommended Reviews - Santee Collision Center

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    Reviews With Photos

    De Lamination of poorly prepared surface and paint quality.

    We are a custom a Mercedes Custom Sprinter Up Fitter here in San Diego and we took our fiberglass FlairSpace flairs which allows our customers to sleep sideways in van and upon inspection in our shop we noticed orange peel and sent the owner pictures and they could be buffed, but our customers needed the van for a trip, and during the trip, they noticed big 1" bubbles where it looks like the paint was de laminating. We have called over 5 times and emailed detailed photos and videos, with 0 zero reply back. I wouldn't recommend anyone use this unprofessional facility for anything. JCVS

    CrazyRX 7.

    So DO NOT HAVE YOUR CAR PAINTED HERE....... Unless you don't mind not having a warranty. Because this place doesn't offer a warranty. Seeing is believing. Meaning, they tell you they have a lifetime warranty on their paint job, but when it comes to them really taking care of a warranty,,,,, THEY DO NOT HONOR IT!!! So i had another body shop start on painting my 2016 Ford Focus. But he was so busy and my car sat in the back for 8 months waiting for the car to get it's color change. Well this other body shop prepped the car and got it ready to paint pretty much. It just had to be primed and painted that's it. Well i got tired of waiting for my car to be painted by this other shop, so i pulled it out and had it towed to Santee Collision Center. I spoke with the owner Candice. She looked at my car and gave me a $4,500.00 price to finish the paint job. Moving forward when i picked up the car, it was amazing. The paint color was right on and it looked great. I was very happy. The painter did a great job overall. Well several months later, my front bumper cover was getting chipped up with road sand/pebbles and then a couple cracks in the paint started showing up. I took my car to a different body shop that is very reputable and asked the painter for his opinion as to why the chips and cracks were happening so soon. I had only put 600ish miles on the car since it was painted. They told me it looks like the painter didn't put any or enough flex in the paint. Because bumper covers are plastic/rubber, they flex with the wind and torque of the car. So this will help keep the paint softer so it absorbs the shock from stones and road debris when hitting the bumper. And Flex will prevent cracking in the paint from the rubber bumper cover being soft. So i took my car back to Candice and showed her the cracks and the stone chips. She already tried to come up with an explanation as to why this was happening by telling me that there was most likely bondo in that area on the bumper cover. I told her there is not one speck of bondo on this cover. I bought it in perfect condition before it was installed on my car. So already she was trying to get out of taking care of the cost to fix and repaint the bumper. She then told me when i get the bumper off the car and bring it down to get repainted, she will have her painter check it out and let me know. So a week later I noticed the clear coat bubbling in a spot. Now this was a whole different issue. So I got the bumper cover down to them and pointed this out to Candice. She looked at it and said Yeah that shouldn't be happening. So after a week goes by, she calls me and tells me that the reason the cracks happened is because of the previous prep job the other body shop did was not correct or done right so that when she painted over the original prep job it caused it to crack. Now I did not believe this for one minute because if it doesn't make sense, then it's not true. So I said to her fine. What ever. She quoted me $600.00 to repaint the bumper. When i went to pick up the bumper, i was hoping she would meet me half way with the cost being that the bumper would have had to come back even if it didn't crack because of the clearcoat bubbling. So if she would have compensated me in the cost of the defect of the clearcoat problem, then i would have been ok with that. But she tells me that i have to pay the full $600.00 because she told me that the clearcoat bubbling was from the previous prep job from the other paint shop. And that is not true. That has nothing to do with the prepping of the past shops work. So to sum this up, Candice lied to me, (and i hate liars) by telling me there is a lifetime warranty on the paint. Which clearly there is not. She never deals with her customer very much. Always has her manager Eric deal with people. she is not very friendly and I've noticed this the first time i met her. Basically she should not be running a business when dealing with the public. Because she in my opinion does not know customer service very well. So this is my opinion only and you be the judge from what you have read here today. I gave them 2 stars instead of only 1 because other than the bumper not having enough flex in the paint or any for that much, the paint job on the rest of my car was done really nice. NOTE: You can see the cracks on the top and bottom of the sensor in the pics.

    Before

    My car looks brand new! It's been a couple of months since my repair and I am 100% satisfied with the quality of work. The front office staff were extremely helpful and gave accurate estimates for cost and time frame. They are extremely patient and understanding that everyone wants their car back ASAP and walk you through the paperwork thoroughly.

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    1 month ago

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    8 months ago

    I highly recommend this company. I had a fender bender and they did a quick and great job. Really good and honest people there.

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    8 months ago

    Did amazing work fixing up my bumper and touching up on paint and ordering parts for me highly recommend staff is super friendly!

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    3 years ago

    Had our sprinter van flares painted here paint peeled as soon as the sun hit it. Requested a re do or refund no response. Hack operation

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    Page 1 of 3

    Ask the Community - Santee Collision Center

    Review Highlights - Santee Collision Center

    I liked the way Candice, owner of Santee Collision Center, described their painter as the best anywhere.

    Mentioned in 41 reviews

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    Philip Thearle's Autowerks Collision Center

    Philip Thearle's Autowerks Collision Center

    3.9
    (190 reviews)

    Three weeks ago, I went out for an early drive with my 2016 GT3 RS. It was still dark out and an…read moreobject flew and hit my bumper causing it to crack as you can see in some of the photos I uploaded. I heard subtle sound and as I pulled off to the next exit my stomach sank seeing the damage. I quickly drove back home and contacted my friend that has a clear bra shop and he recommended Mark at Philip Thearles Autowerks. I got Marks number and gave him a call. He really helped me through the whole process and made me feel much more comfortable then what I was anticipating. Mark answered all my questions and gave me everything for the next step. Truly this was the best person to handle my situation since I do not trust really anyone. This car has been with me for 10 years and it holds a special place for me. I never dealt with this before on such an expensive vehicle. Fast forward Mark was kind enough to pick up the car, send me the estimate all within a few hours before the end of the day. He also had the bumper(main damaged area) off and checked to asses any other damage that could not be seen. He submitted everything to the insurance and I really did not have to do anything other than a phone call to my insurance and a couple emails. Following the next week the parts were ordered since the approval was done. I got text and picture updates of everything that was happening. I really appreciated this as I like to document the whole process. You really can tell Mark and his shop care about customer service and making you feel at ease. What I can say about the final end of the repair since a new bumper had to be ordered and repainted in Lava Orange. It looks like nothing happened! It looks better than Brand new. The paint matches exactly the rest of the car. Another thing that I was a bit worried but as you can see in some of the photos, you cannot tell the difference. When the car was ready I got a nice tour of the huge facility that is state of the art and they are Porsche certified! I am truly thankful for Mark and the shop getting this done within less than a month. I really do appreciate the whole process. No one wants to go through this but Philip Thearles Autowerks is the place to go for your automobile repairs / body shop.

    Truly a great experience with this shop. At every turn the team went above and beyond for the…read morerepair to my classic vehicle. The circumstances weren't great and they managed to make a difficult situation palatable and smooth. I had a high bar set for completion and they exceeded my expectations. Would strongly recommend this team.

    Santee Collision Center - autorepair - Updated July 2026

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