Communicating with them and booking was super easy through the yelp app. They got there within the two hour window they gave me and the whole thing took about an hour. I took off a star because what I got was an excellent surface level cleaning of the inside of my car, but I would not consider it a full car detailing. They shampoo'd the seats and cleaned up everything very nicely but I've still been discovering pretty significant spots and splatters that they did not get. They also forgot to vacuum the backside of my third row seats. I have two young children so we have lots of food crumbs and random food spots pretty much everywhere inside the car. Some things require a little bit more scrubbing than others but I would've expected them to get those off because they were blatantly visible. For $125, I appreciate the level of vacuuming and wiping they did--I certainly would not want to take the time so do it myself. But I thought I was getting a full level inside detailing for that price...I guess you get what you pay for. read more