I drive always to bring our cars and trucks out to out Horsman's. My dad moved to AZ and was driving back to Horsmans for quite a while. Their service and team of technicians and mechanics provide constant communication, courteous service, good price, high quality and knowledgeable experts to get our cars back on the road, and ready for 4x4 trips and camping season. We have tried shops closer to home in San Diego, but always end up back at Horsman's. They never try to upsell, and are clear and up front about turn-around time, costs and options. My family and I highly recommend their team. read more

I have been taking my cars to Horsman for at least 7 years, for all my routine service and anything else that goes wrong. I absolutely trust this team to do the right thing, both in terms of quality of service and in honesty in their evaluations. Their communication is great, they're friendly, and they will always go above and beyond. Pricing is reasonable, but for me, honesty and reliability are the most important factors, and they have those qualities in spades. read more

I have taken my cars two Horseman for 13 years. I just found out last week that they have sold the business. Dealing with Mark is nothing like dealing with the previous owners of Horseman. Mark does not follow through on anything he says and will not return your call. I am in search of a new mechanic and my relationship with Horseman has been severed. read more

The only place I'll take my car for an honest evaluation and repair. As a senior widow I was looking for a place that would not try to take advantage of me. I have found that place! read more

They've worked on my families cars. Friendly service and accommodating along with good explanation of what is needed. Pricing is decent. I provide my own oils and transmission fluid as I like to keep things OEM and saved some coin but, I'm sure they use good stuff. I won't hesitate to continue coming here and recommend them, easily. read more

Better prices than any dealership they don't rip you off and tell exactly what your car needs

They are honest and their work is impeccable. They are friendly and do not try to upsell you. I am extremely happy with them. They are my go to auto shop. read more

Was refer by my girlfriend they did a excellent and awesome job way cheaper than the dealer was gonna charge me. I will recommend this place to anybody that needs a auto repair shop. read more

I had to wait a couple of days to bring in my car, but it was worth the wait. My car got the exact repairs that it needed, and not the ones that I thought it needed. They gave me a great price too. I will definitely bring my car back to Horsman Automotive whenever it breaks again. read more

Took my car to Horsman in the back half of 2024 because it was making a rattling noise in the front when stopped and in drive, and Horsman has stellar reviews. They came back and told me it was my engine mounts - a $2k fix. Had them do it. Get the car home, seems slightly quieter, but it still rattles a bit. Call them up and take it back in. They tell us they tightened something and it should be fine now. Take it home, notice a few days later it still rattles. Call them up to take it back in for a THIRD time. They tell me it's because they didn't have the "standard" Nissan engine mounts and it would be $400 to put the correct Nissan ones on (why I wasn't told this initially, I don't know - I would've asked to wait to replace them until they had the standard Nissan ones). Have them make the swap. So we are now $2400 into this repair. Take it home, STILL rattles. At this point I am frustrated and fed up. I finally take it to the Nissan dealership to get it checked out. Nissan tells me there's a brake booster hose/line out of the insulating clip that's rattling on top of the brake line. They re-secured the line to the clip, and now the rattling has completely stopped. Cost me the $180 to fix and that was basically just the inspection cost. I gave them two stars because they were incredibly nice and I appreciate kind people and good customer service, but I cannot overstate how irritated I am. I understand with cars there may be one thing that seems like the issue and it ends up being something else, but this just seems like someone didn't look closely enough the first time considering how quickly Nissan found the issue. It ended up costing me $2400 that could've been better spent on other various repairs on my 12 year old car. read more

Took my vehicle in for a smog. Professional, clean shop. Great price and was able to wait for my car. Thank you

Unreliable and very very narcissistic. They literally boast about being the very most expensive mechanical shop in Southern Ca. Major snobby attitude big time. Any other place is better than this. Money is to hard to come by folks don't let them do you dirty the way they've done me and so many others. I will never ever go back there when there are so many great option in Santee and Lakeside and El Cahon. read more

I found this place triple a. Automotive repairs make me nervous. I have been to many other places and feel like they never fix the problem and charge you an arm and a leg. My car had the check engine light on and I was stressed on where to go. I went here by chance and they were wonderful. They checked my car and said that there was nothing wrong. That it was my gas cap that was loose and causing air to get in my tank and trigger the check engine light. The guy was so kind he didn't even charge me the diagnostics fee. I thought wow!!! Sure enough I ordered a new gas cap and my car ran perfect. No check engine light. They got a customer for life!! I no longer have that car and have been back a few times with my husbands car. More recently I went with my newer car for a break issue. Turns out my breaks were just dirty. They cleaned them and I was happy to pay the service fee. I didn't even ask for the triple aaa discount. I thought the price was fair. They even squeezed me in, as I didn't have an appointment. If you are looking for honest, good quality automotive repairs go here. They will make you feel at ease and not try and put you on the hook for repairs you do not need. They do book up pretty quickly so try and make an appointment. They are only open Monday- Friday. Don't forget they offer triple AAA discounts. read more

They helped us fill our air tires after the Chevron's air pump next door didn't fit correctly and gave us a flat. Bless their souls. read more

My experience here was very good. I would go back here again because I feel like honesty and fairness were both a characteristic associated with this business. If you want something done the RIGHT way, this is the place to go. read more

Best automotive repair service I've found in 50 years. They have taken excellent care of mom's 2000 Camry. I found them through the Auto Club (AAA). read more

Horseman Automotive has always been extremely helpful for me. They've replaced a sensor on my 2006 Lexus, smogged my car, and even replaced a broken side view mirror for me. Every service they've ever done for me was done in a timely manner and I always felt their prices were fair. They came highly recommended to me, and I would highly recommend them to others! read more

This mechanic is honest and professional. I appreciate their responsive and technical acumen. I will definitely return here for future issues with my vehicles. read more

These guys are the crem of the crem in automotive repair. Trustworthy and efficient. I trust them implicitly do whatever is needed. I have never been disappointed. read more

This shop is honest and always treats my family and cars amazing. They have never tried to take advantage of my family and our knowledge or lack of about our vehicles. I trust all my vehicles to them. read more

Needed a reputable shop in the area for replacing a head gasket. They took extra care and made sure everything was looking good and replaced some parts that could fail later while they had the head off. Great warranty and work. read more

I haven't been here in a few years since I had a warranty on my new car. My neighbor recommended them and I remembered why...excellent honest customer service They are still the best for automotive repairs and they are doing a wonderful job of following COVID protocol read more

Billy and Pete are awesome. Wife's car went in there on tow truck and was back on the road in two hours. Shop and office where very clean. Very friendly and knowledgeable service. Great service. I will take my vehicles there anytime. read more

I have been taking the family vehicles to Horsman Automotive for nearly 15 yesrs. Pete and Billy are both personable, pleasant and, most importantly, honest. Unlike my experiences with the "dealer" shops, they genuinely have my best interest at heart. All work to date has been of the highest quality and charges have been fair and reasonable. Perhaps just as important, I have occasionally been sent on my way with no charge when the "major" problem was only a loose (fill in the blank) that required nothing more than a quick tweak with a wrench. Again, that never happens at a "dealer" shop. I will continue to use Horsman for all my vehicle service and repair needs. read more

Had a coolant leak so I took it to Horsman because of their good reviews, but in my experience, their quality of work reflects the rating. The part that needed replacing was in between 2 hoses, one of which was leaking due to age/mileage. Common sense would be to replace both since you can assume the other will fail soon, but they just cut and spliced the old hose without calling me to tell me they were doing so. I didn't appreciate the bandaid type fix so when I found out about it I called them about it and they guy that answered said he "remembered" doing the fix and it must have been because I told him to take that shortcut. Firstly, I discovered the problem a few months after they "fixed" it so for the guy to remember with such surety of how I told him to fix it was...questionable. Secondly, I've never told ANY mechanic to take a shortcut. I've always told them to do it right. I have a long commute and can't risk getting stranded, just to save a couple bucks. And sure enough that same hose developed a leak and left me stuck on the freeway two days ago. People need to trust their mechanic or at least have them own up to making a mistake. Oh, and they get 2 stars because the facility was decent and they finished the "fix" on time. read more

Recently, my friends recommended Horsman Automotive to me for a Smog test. Horseman's is neatly tucked away behind the Chevron Station at the corner of Magnolia and Mission Gorge Roads in Santee. I walked through the door, and was greeted by Billy and Pete. Both of these gentlemen excused honesty and professionalism, and gave me a feeling of confidence, that I'd be taken care of fairly. In a nutshell, Bill and Pete took great care of me, and can count on my business from now on. If you don't want to worry about getting jerked around when dealing with automotive issues, go to Horsman Automotive. I have not hear anything negative about them. Trust me, this is a no brainer read more

This is an exceptional automotive service. I used them for years while I lived in Santee, and even drove back after I moved to Ssntee. Excellent communication, they even changed my tires for no charge when I drove in last minute. Awesome company read more

I was recommended to this place by a co-worker who has been coming here for years, and I'm glad I went. The correct diagnosis was given on my husband's car and when it came to repair options, I wasn't hustled to spend money with them. They were honest and helpful. Plus, they were very patient with my two kids running around! Excellent customer service! read more

I give a 3 star, Only because the work I had done, was correct. However, upon showing up, I talked to the guy at the front desk, told him our problems, and he took the keys and they got started. About 2 hours after dropping the car off, I received a call that they needed to order a part from Chevy, and that it would be about $200 to install it. I was already desperate to get it fixed, because I was a 19 year old kid doing a favor for my Mom who needed her car fixed. When I went to pick it up, I was hit with an $800+ dollar bill, and still don't quite understand why. If you're desperate, I would go here. But if you have time to wait to get your car fixed, find someone else. These guys charge an arm and a leg, and to me seems like they take advantage. read more

I live in the South Bay and I made the effort into coming out to Santee because the reviews on Horsman Automotive were amazing so I figured I couldn't go wrong coming here. I applied for the Consumer Assistance Program(CAP) which will provide you with a $500 check to have repairs done to your car if its not passing the smog check due to emissions related problems. When I came to drop off my car, they told me they would need to have it for two days. Such bullshit! I called the previous day, they told me to bring it first thing in the morning and they would have it for the entire day. Later that day, they called and informed me on several things wrong with it but the main issue was the catalyst converter; with the labor, it would just bump me over the $500 limit. So, I had no choice but to listen to them and go with whats most important to stay within the price range. While I was out roaming Santee, I looked up different prices for a catalyst converter and they range from $90 to $180. When I looked at the receipt, they were charging me $274.31. Bullshit! Then, the labor came out to $239.31. Really? You have to charge me almost the same as the item itself? Come on, ridiculous. I really believe they ripped me off and tried to maximize the $500 check with as little labor and parts. I've heard from several people who have gone through this route that have had the mechanic really help the customer maximize their money by doing as much mechanical work as possible within the budget. On top of that, the guy who was helping me out was rude. I noticed and heard how he conversed with other customers in a much more friendlier manner. I should have stayed local. read more

This place was good and really easy to deal with. They got me in and told me what needed to be fixed right away and was upfront about the costs. They had to order the part but it came in quickly. I only gave 4 stars because it all seemed expensive but in their defense I didn't call around and check other places to see if it was expensive, I just wanted to get it taken care of and they did that for me. read more

Great fast service. Honest people and saved me money! I think I've found my go-to place now!

Decided to go here after seeing that it won the AAA quality service award for 6 years running. Although I went for just a basic SMOG check, I had a great experience. They got my car in right away, got my car out faster than they said they would, it was as cheap as most other SMOG places, it is a Gold shield station, and the place was noticeably clean in the waiting room and in the service station so they likely take pride in their work. I will definitely take my car here for any future service and hopefully will get the same great service and I will report back here with the results. Only negative comment is I wish they'd spend a little extra time on their website. I mean... I'd rather get great prices and service but... a little pride in the website wouldn't hurt. read more

This is the best Auto Shop in San Diego in my opinion! Pete is awesome and the most honest mechanic you will ever meet. I have been taking my all my cars here for over a year and they are always prompt, polite, fair in pricing and most of all HONEST! Women, trust Pete and his team to take care of all your auto service needs! read more

I can't find fault with these guys ever! They're fast and thorough and reasonably priced. Even this last time when they weren't able to reproduce the rough idle symptom I've been experiencing with my 93 Ranger, I can't help but love them. Intermittent problems like these are hard to reproduce and Horsman did everything they could and their customer service skills are impeccable. I first heard about Horsman years ago from a friend in Santee who told me he and his family use Horsman exclusively for all their vehicles. I'd been having pretty terrible time finding and using auto shops that gave me the cheapest quotes for a job. When I started using Horsman I was blown away. I tell everyone to use them. Even my father, who is a capable do-it-yourself car guy and also loves disagreeing with me, even he now uses Horsman Auto exclusively. What else... The whole place is very clean... 10% discount for AAA members... I want to find a flaw but I've never seen one. read more

I have been having my Chrysler 300 and my son's Mustang serviced and repaired, when needed, by Horseman Automotive. Pete and Billy are both very personable, pleasant and very fair to work with. They both have demonstrated they have my best interest at heart. Everything they have done with our two vehicles has been done in a high quality manner and the costs have been fair and reasonable. In short, I'm am very pleased with the service I have received here and will continue to use their shop for all my vehicle service and repair needs. Dan Kelsay read more

Knowledgeable, professional, trustworthy and affordable! What more could you want? Better than the stealership LOL. Fixed my A/C the same day I dropped it off. Gotta have A/C on a summer So Cal day! read more

My neighbor has been taking their RV there for a couple years now and kept telling me how great they were. My buddy got a new RV and called Pete to bring it in for a full look over, they were super friendly upon drop off and had no problem letting us leave it in their secure side lot for a couple of days until service was over. Great place for automotive service. read more

I took my 4 runner here to get my tire fixed. They were referred by the Costco tire shop. I tried taking my tire to discount tire of Santee but was told I had to buy a brand new tire because it was too close to the tire shoulder. But Horsman fixed my tire for $20. I know it would have been free if discount wasn't so shady. read more

We took our 2000 Honda Prelude to Horseman Automotive recently. The "motor light" had gone on in the car. We have gone here a few times due to the fact they are recommended by the BBB. I was sure we were going to have to put our beloved car "to sleep" due to her age and mileage. We picked her up today with a bill of $30.00 !!! We were expecting to get a high quote and be forced to purchase a new car!! We bought this car new in 2000 and my husband loves this car more than me. Horseman is honest, dependable, very courteous. I have a 2015 Lexus and plan on having all my maintenance done at Horseman. John Drumm Linda Kazmarek 1-6-20 read more