I had an excellent experience with World Auto Body in El Cajon. My 4Runner's rear bumper had been damaged about two years ago after I accidentally backed into a large ceramic planter. I had been getting quotes here and there around San Diego but never moved forward because the prices were all over the place. Then I stopped by World Auto Body and met Rigo. He gave me the best quote I've received anywhere in San Diego. From the moment we spoke, everything felt straightforward and honest. Rigo took the time to clearly explain the repair process, the work was done exactly within the timeframe he promised, and the final result looked fantastic. The whole experience--from the pricing, to the communication, to the quality of the work--honestly felt like I won the lottery. It's rare to find a shop that combines fair pricing with great service and excellent craftsmanship. If you need auto body work done, I highly recommend giving them a call. I'm really glad I found this place. read more

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As an avid car builder, a former collision centers/body shop for 20 years, and belonging to a prestigious car club, I have never experienced an unprofessional collision center as bad as World Auto Body in my life!!. I don't do Yelp! I never do complaints as this is my first time ever, so this goes to show how bad they are. They worked on parts that had no purpose being worked on like my door and driver side headlight that was included in the estimate. It was not part of the accident! (My door closed perfectly because it was untouched! I have photos to verify it!) They left my window down in my truck, letting water and rain get inside and gave an estimate that's very inflated! So much I, as a former adjuster/estimator cannot figure out how they came to the price which has been verified and supported by other professional collision centers. The manager was very rude and very unprofessional. He threatened me all because I complained about my door being taken apart. When I asked him if they could put it back together he said, "We're not doing s***!!!", all because I told him the door was not damaged. He walked towards me in a threatening matter and threw me off the property for saying he was being unprofessional!! Again I have never dealt with unprofessionalism on this level in my 50 years of living so do not take your car here or you're gonna get burned by over inflated prices, your vehicle will be left unattended with windows down with no care in the world, and they will include parts and labor prices for things that aren't needed! So, please be aware and look into other shops before you go there! (I wouldn't go there PERIOD if I was you!). If your insurance company refers them, tell them NO THANK YOU and mention this review! I'm willing to speak to them on your behalf! P.S. They want to charge me a fee for taking the truck apart including the door they had no reason to take apart! BEWARE!!! read more

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Excellent service and communication. Clean and organized shop. Certainly use them again.

This is my second time using World Auto Body on Marshall in El Cajon. Attached are two photos of my vehicle before and after repairs. I couldn't be happier with the outcome and the work was completed a week ahead of schedule. Thanks to Edgar and the techs who completed the repairs. Robert read more

World Auto Body - El Cajon - Before - Body Shops Near Me - El Cajon, California

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I got in my first car accident and was so nervous about the whole process when getting repairs. The entire team at World Auto Body was so fantastic, it was such a relief to not have to worry about the repair side of my claim. Everyone is so kind, knowledgeable, helpful, and friendly. I had no worries leaving my car with them, and on top of that the repairs look phenomenal! You wouldn't even know how badly the paint was scraped before! I would absolutely go to World Auto Body again and I've already recommended them to my friends! read more

World Auto body is one of the best body shops in this area. The staff are all friendly fast service. Car was done in one week. It was detailed it back to us like a brand new car. If anybody needs anybody work done or a paint job on your car this is the place to go. read more

Had a distracted driver hit my truck on the passenger side front bumper. Geico suggested World Auto Body, as it is close to me. Dropped it off on a Monday and had it back 3 days later. Bumper looks great, and super fast turn around. read more

Had a problem with my vehicle. Stopped into World Auto Body in El Cajon and l couldn't have picked a better place. Ricardo, the owner was able to have my car serviced Almost immediately. They fixed the problem and had me on my way! Prompt and professional and excellent service Highly recommend! read more

Ricardo was amazing and extremely helpful. Everyone in the office was very kind and I was assisted immediately. I would recommend this body shop to anyone in San Diego. read more

I'd definitely recommend World Auto Body. I have had two vehicles repaired at World Auto Body, and both times the service, responsiveness, and quality has been wonderful. Repairs are made quickly, they communicate well, and they are friendly. This is a really great shop. read more

Once again, WAB came through! Rigo and Ricardo are the ultimate pros. Everything was a smooth ride. From the time that I dropped my car off to the day I picked it up! Great communication, great service, great people! They made what was difficult, easy. I can't say enough about the job they did. I Highly recommend them. If you go somewhere else, you'll have no one to blame but yourself!! read more

Disabled Veteran currently fighting cancer paid to have my 21 yr. old truck tonneau repainted with a lifetime warranty. The paint failed and when I took the truck back to get repaired, I was first told they had no record of the service or warranty. The owner stated he never met me and had never seen the truck, so I showed them my receipt and documented lifetime guarantee. I asked them to honor the guarantee and was told they should have not offered the guarantee, they will not honor their guarantee and that it was going to cost me another $675 to paint it again on top of the $875 I already paid. So all I have from this company is a poor quality failed paint job and a handful of worthless paperwork. Buyer beware, this company seems to only be interested in taking your money. Quality, service and commitment to their guarantee is nonexistent. read more

My wife's car was broken into recently, and this was the place our insurance chose for repairs. They truly did a wonderful job; we got the car back looking brand new as if we were going to purchase it all over again! Really appreciate this place for taking care of us, especially after an unfortunate and inconvenient situation. We didn't get to meet anyone there as we picked the car up after hours, so I just wanted to write a review and show my appreciation!! Thank you, guys. read more

Edgar was extremely helpful. Everyone in the office very nice and makes you feel comfortable. Service was excellent. I would recommend this body shop to anyone in san diego. read more

The rust repairs on my motorhome. Other auto body shops turned down the job. Great communication.

I took my 9 year old Mazda 6 in for body damage from a parking lot collision, and what I got back looked like it just rolled off the lot in 2016! Everything about the experience with Ricardo and World Auto Body was world class, from the initial contact for the estimate, to the exit inspection. Ricardo was also quick to spot a paint inconsistency from a previous repair that was done by a large, unnamed franchise body shop, and gave me some good advice on how to approach that company to resolve the issue. This was one of two estimates that I got from local body shops, and the other place was more expensive and told me I needed to buy what turned out to be unneeded parts. To me, that signals integrity! In addition to the integrity factor, the communication experience was flawless, with text updates on the status, a phone call and voicemail when the car was ready. I would definitely go back to World Auto Body on the future if I need this type of service, and recommend then to anyone who needs collision repair. They also did an incredible job detailing the car before I picked it up. read more

I worked in the GIECO claims department for 17 years, and numerous times, recommended this shop as one of the preferred shops we worked with. When I needed car repairs due to an accident, I experienced their 5 star service for myself and I feel so proud to have recommended them to so many policyholders. Their staff is so warm, professional and friendly I felt like I'd known them personally for years. The repairs they did on my car turned out so beautiful it is like I have a new car. Thank you so much. I already referred them to my UBER driver on the way back to the shop and well tell everyone I know about their excellent work. read more

Came for my car right after work excited because it's been 2-3 weeks not having it! And it said they closed at 5 and I got here at 4:45 just in time... so I thought. Apparently they close 15 min before so they should put in there that they close at 4:45 and not 5. Now I have my whole weekend without my car because they decided to close early in a Friday. read more

World Auto Body - El Cajon - "Closing Soon" - Body Shops Near Me - El Cajon, California

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I recently got an accident. Ricardo took care of my car very quickly. The service was great. I got my car back a week earlier than originally estimated. I feel like they were great at communication and updates! My car looks fantastic. I did have a lot of work done. I would come back any time to have work done on my car. read more

I have been to this location 3 times for auto repairs and every time I am impressed by their customer service and attention to detail. The work done on my vehicles has always been quick and well done. Ricardo and Rigo have been very helpful. read more

I had a car accident and my car needed a lot of repair. Both Albe and Ricardo helped me out by always giving me updates on the repairs. The result was excellent and Even got a car wash for it. read more

World Auto Body - El Cajon - Body Shops Near Me - El Cajon, California

It took 53 years to have my first accident ( vehicle was rear ended while sitting at a red light) so I was already nervous about what comes next. i decided on World AutoBody in El Cajon to do the repairs and was happy I did. Staff was very friendly and especially Edgar who was my point of contact. They worked well with my insurance company(Amica Mutual) and Edgar kept me well informed during the process. They do excellent work and the best part is I got my vehicle back 3 days early. Highly recommend this shop. read more

This was the 4th time I have taken my car to World Auto. Edgar was great, my car looks great. Highly recommend!

I have been coming here for a number of years. Every time I have experienced excellent customer service. There work is great too, car looks brand new. read more

This time my husband's car got hit, he was quoted an outrageous price through insurance but since he saw that Ricardo and his staff treated us so well with our Nissan Rogue he wanted to be a returning customer. This company does not try to price gauge you, they are honest kind and caring people. So once again me and my husband Michael truly appreciate your services. And will highly recommend your services to friends/ family and anyone else read more

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I had brought in my car to have the bumper taken care of. Ricardo was the guy that got my car fixed. I took it in on Monday and it was done yesterday. So quick and work looks great. This is my 2nd time with this location and the service and work has always been top notch. Will definitely be going here for anything I need done on my vehicles. Thank you again to Ricardo and your team. Tanisha M. read more

This place has taken care of me so well each time. From my Yukon to my Honda Accord, always have been communicative, detail oriented and did what's right. Ricardo runs the place and is the man and sets the example for the rest of the team. Thanks guys!! ---EJ read more

This is the 2nd time we've had work done on our car here. They do a great job, are friendly and I get my car back not only repaired but cleaner than I dropped it off. read more

Jesse kept me Informed on a regular basis. Thanks to Enterprise for providing a comfortable rental during the repair process. My Honda CRV looks brand new now, in spite of being 12 years old - the colors matched perfectly for repairs on drivers side of vehicle....Thanks for cleaning the inside and outside of the vehicle ! read more

World Auto Body - El Cajon - Honda CRV - Body Shops Near Me - El Cajon, California

I wish i could give a better score, but my experience was unfortunately not the same as everyone elses. I had taken my car in for a head-on collision; was told this business had great feedback and was excited to get my car fixed and back on track. They had quoted me 2 weeks for repairs, which turned into a month. Normally I would not have minded, but there was never any communication. I never knew what the status of my car was. I was told I'd receive calls and never did. I had to be the one to call multiple times to find out what was going on, only to be told there were more and more problems. When i finally did get my car back, there was a crack through the middle of my windshield, which they wanted to blame on existing cracks. ALWAYS take your own photos! They had a company replace the windshield about a week later, but never recieved an invoice or anything. No idea who the company was and have issues with the seal. Everyone I spoke to was always professionaland nice, but unfortunately will not be recommending. read more

World Auto Body - El Cajon - Crack in Winshield when car was returned - Body Shops Near Me - El Cajon, California

What a great shop! They are experts and take great care in the art and science of auto body repair. Ricardo runs the shop -- super competent and fair. Get your estimate here! They will not disappoint! read more

They did great with the work needed to be done. When I picked up, there were 2 problems. Scratches on drivers side. And 2. Screw in tire. I recommend you take pictures too when you drop off. Spoke to the rep, I let him know ow I was not calling to complain. He became a bit defensive. No other problems. read more

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Oh my gosh, where do I begin?? I've been to World Auto Body for car repairs a few times over the last few years and each time I've had a great experience in getting our cars repaired promptly and with perfection! Just last week, my RAV4 was returned to me looking like a brand new car! The dent was fixed, scratches taken out and was painted beautifully! Perfection! The quote Ricardo gave me was very fair! He kept the pricing affordable! Ricardo offered services to attach a toe package and bike rack for me! He actually took the time to help me find the perfect bike rack and toe package for my car and e-bike! He went above the call of duty!! Each time I have used World Auto Body, Nicky has been great! She's got great customer service skills and is nice, friendly, conscientious and empathetic to stressed customers needing car damage repairs(especially to those having to pay for hit and run damaging situations) Rigo, I have worked with in the past. He too is very kind and thoughtful and knows his business well in the "auto body world". He is very knowledgeable and personable! I'm looking forward to having World Auto put the toe package and bike rack on my car soon! Hopefully it won't be needed but if I ever need auto body work, I definitely would use this shop and I do recommend this shop in El Cajon to all!! Julie E. read more

I had great customer service, very helpful, upfront on pricing and what it was going to take. I even was able to get help with an unrelated issue. Overall it was a relief to have such an easy time getting my car repaired in short order. Thank you so much Mr. Astorga! read more

This review is based on my experience last July/August: I was rear ended and brought my car here for repairs. Everyone was pretty nice and I got my car fixed relatively quickly. Unfortunately, once I got my car back, I kept hearing this whirring and grating noise. It happened sporadically but after about a week or so, I brought it back to the shop. The gentlemen at the shop rode in the car with me and told me he "couldn't hear anything" and I expressed that yes, it was sporadic and sometimes faint, but since I was the daily driver, I could tell when something was wrong with my car. They sent me home without looking into the car. The noise kept happening and was getting more consistent so I brought it back a second time and was told once more it was nothing and that multiple shop workers "couldn't hear anything." It was getting frustrating because I started to doubt myself but I KNEW something was off, specifically with the muffler piece since that was replaced. Finally, I called again and someone else picked up the phone. I wish I could remember his name but he was an older gentleman who told me to bring the car back in a third time and to request him specifically. As soon as he started to drive the car, he said he heard it immediately and knew exactly what the problem was. Apparently, someone else with the same car as me had just had a similar issue. He worked on the car for about 15 minutes and told me whoever had worked on my car previously had probably been rushed and didn't realize that they twisted something on the muffler, causing it to be held haphazardly so that it kept vibrating and hitting the bottom of my car, which caused the noise I kept hearing. He was the best! I would give him 5 stars but I got the sense that the other mechanics were a bit sexist since none of them believed I could know my car better than them. read more

Literally looks brand new again ! I got hit from behind and trunk was messed up. Rigo and the other staff were helpful and nice and treated my car kindly, they as well wash your car after! which didn't expect lol but that was nice of them! read more

World Auto Body - El Cajon - Body Shops Near Me - El Cajon, California

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My 4runner was really damaged after an accident. Edgar worked on my car and it looks brand new again! Very happy with Edgar and World Auto Body! read more

Knows how to speak to women? NOPE. Gets car back in timely manner? NOPE. Calls you back when they say they will? NOPE. Laughs in your face when you ask questions? YES. Car ends up more damaged than it was originally? YES. Waste of time? MOST DEFINITELY read more

Thank you to the entire team at World Auto Body for bringing my 2018 Honda Civic back to life!!! Ricardo, Nikki, Rigo, Edgar, and the whole rest of the team were extremely professional and made me feel like my car was being taken care of as if it were their own. Super impressed by the color match of the paint and at how quickly I was able to get my car back. Will definitely recommend World Auto Body to all my friends and family. read more

Went in for an estimate and the estimate was super low saying our bumper was going to be repaired. He didn't even look close to it, just decided by looking at it from a distance. Anyways after calling them back to bring in our car, they said they aren't working on Audi's because they are having a problem getting parts which makes no sense at all. So of course we went to another auto body shop and there you go, the estimator actually got on the ground and showed us that our bumper was actually cracked and needed to be replaced. So this was actually a blessing for us. There's so many other places around to get your car fixed. Oh and they are getting all the parts for our car in 5 days... go figure.. read more