I was in an accident and after calling around a few shops USAA approved this one felt the most readily available and eager to help/ take care of me. Very communicative, reliable, family atmosphere. Honestly so glad I came here felt completely taken care of from start to finish. read more

Sid's Auto Body - Before picture after accident - Body Shops Near Me - El Cajon, California

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If you like the smell cigarettes smoke and being treated like you are doing them a favor by having your vehicle fixed by them then this is the place for you! The guy "Kent" is absolutely horrible! He sounds like Darth Vader every time he takes a breath, AND treats you like shit in the process. I have to say they do good work but definitely not a fan of the customer service. I will never return to this location ever again! Hopefully the corporate office monitors these reviews. Again, I thought the work they provided was good but when I am going through my insurance and I can choose anyone to work on my vehicle and I chose them due to the convenience of the location...never again! Kent should get a job at the DMV or at the Walmart Return Department! read more

I highly recommend this auto body repair shop! I've taken my 2020 Jeep Cherokee here twice and have received the best service. Friendly & helpful staff, wonderful work to my vehicle both times and within the time frame stated. Sid's definitely deserve 5+ stars for their Commitment to Excellence. read more

Worst service I've ever had. My brakes were fine when we got into an accident. Even after the accident, the car was drivable and we drove it to their shop with no issues in the brakes. Upon receipt of the car AFTER "service", our brakes were completely grinding and I needed to get one router replaced and another machined. Furthermore, trim pieces on the side of the car where the accident was were left loose and I had them popping free while on the highway. I will NEVER be back to this shop. I will NEVER recommend this shop. read more

I have used Sid's Fix It on three different occasions. Each time they did a fantastic job. The repair and paint job left my car looking brand new. I can't say enough about their customer service. Customers are definitely put first. The most recent job was the most extensive repair that they had done for me. I was given an approximate completion date and was given frequent text updates. They actually finished a day early. My car looks perfect. James and Jodi are to be commended for a job well done! I would highly recommend them to anyone wanting a quality repair job done. Way beyond five stars! read more

This place is awesome! The communication was on point- updates throughout the entire process, I never had to wonder what was happening with my daughters car. The car looks brand new. I would definitely use this place again in the unfortunate circumstance that my car gets hit again. Kudos to Jr. Very professional and walked me through all of the steps. read more

I had a front tire blow out on my 2001 f 350. The tire messed up the front drivers side front fender. Went through my insurance co, paid the deductible and proceeded to get the work done. When I got the truck back the front fender was replaced and painted white to match the truck color. There was nothing wrong with the front bumper but they replaced it with a cheap Chinese bumper. With in 6 months rust started to appear on the front bumper now the front bumper is totally rusted and the chrome is peeling off. I took the truck back in to show them and they said it was after a year and they wouldn't warranty it. I have had other vehicles in there through out the years and the work has been outstanding. I also took my car in for an insurance claim and they never called me with the estimate. Not sure what happened but I won't go back or recommend them to anyone. Look elsewhere. read more

If you choose this auto body shop to get your car fix, don't come in early! You're going to be greeted by a rude older guy! My son had an accident and I had to bring his car to this auto body shop because it's a walking distance to my house. This person who was there was just plainly rude, he talked to me as if I was a kid! Omg! I was already stressing because of my son's accident, and being treated that way was foul! Maybe if they're not referred by my bank/insurance, they wouldn't have any cars to repair. I just walked out the door! Golly! read more

Great service and work. Jorge was very helpful. Car was ready a little early and looked great. Would highly recommend! Les B. Alpine, Ca read more

I just picked up my car from Sid's Auto Body in El Cajon. I had checked out the two shops my insurance company recommended and the reviews were disappointing to say the least! They mentioned long waiting times, unsatisfactory work, etc., etc. I remembered having work done with Sid's 11 years ago on my previous car and what a great job they did so I decided to check them out. I have $1,000 deductible and no car rental insurance. Sid's was able to do the repair for less than my deductible and Jody (the very helpful office person) helped me negotiate a great deal with a rental car. Jorge, my estimator at Sid's was the best! He saved me some money on my deductible and also did a couple of extra things for me that I consider to be above and beyond good service. He was efficient and a pleasure to work with. He knew I was paying for the rental car so he promised to have my car ready in 4 days. Guess what? He had it ready in 3 days and saved me an extra day car rental fee. My car looked beautiful! It was freshly washed and they even dressed the tires. I had front end damage and I could not tell that anything had ever happened. I am very particular, and would notice anything that looked less than perfect. And, just to top off a great experience, when I got in my car, there was a thank you card and mints on the dash! I would highly recommend Sid's for quality of work and great service. P.S. One of my pet peeves is black footprints on my light beige carpet when getting my car serviced. Sid's did not leave a smudge! read more

I just picked my car up from Sids Auto Body in El Cajon. Jaime Moreno the estimator agent rocks... He was on top of everything. Always letting me know what's going on with my car. The service was quick and he helped me through the whole process of getting the estimate, rental car, and dropping car off. That place I recommend to all. And got my car back looking brand new they even cleaned the inside and left complimentary mints on the dash with a card. Amazing... read more

I was in a very tricky situation involving a cross country move and I was involved in a Hit and Run accident a week before I was supposed to leave. I told Sid's Auto Body about my situation and they did everything in their power to make sure I had my truck fixed on time so that I could make the deadline for the move. read more