Front office was awesom! great communication and eye contact. Manager was even better, so kind. great place of business. highly recommend.

Fix Auto is so awesome, they helped me when they only had an hour left before closing for the weekend. I came in unannounced asking if my bumper could be reclined, and Alex, the general manager helped me instantly and he was so kind and took amazing care of my car! Everybody go to Fix Auto and ask for Alex, he is amazing! read more

I had a great experience with Fix Auto. Alex assisted me and was absolutely great, along with the entire office staff. While this was not a large job, I needed a shop I could truly rely on, and Fix Auto delivered by completing the work in a timely manner. From the moment I walked in until the moment I picked up my vehicle, I was treated professionally, and the courtesy extended by all employees was exemplary. They completed the task on time without any issues at all. I highly recommend Fix Auto to do the job--no matter the size. Big or small, Fix Auto does it all. read more

Had some scratches on my car. Drove in and they got on it immediately. They did an excellent job. I highley recommend them.

Fix Auto Corona I Had an amazing experience getting my truck fixed here after an accident. Process was super fast and easy. Alex the manager was very helpful and went above and beyond to help me get my truck fixed. Alex even came in on his day off so I would be able to pick up my truck on a day they were closed and my truck was ready with a fresh wash. I will definitely be recommending this shop to my family and friends. Thank you so much Alex and Fix Auto, you guys were awesome! Respectfully, Andrew C. read more

After visiting several auto collision centers I decided to go with FIX Auto Center in Corona. We were greeted by Alexander Valdez and he was quick to help us and resolve our issue quickly! Even the front office assistant was kind and very helpful! If I ever need help with my cars, I know where to go. Very professional and friendly goes a long way with me. Thank you again for easing by day and fixing my car so quickly. What a great team you have! I'm forever grateful! God Bless Pamela Patterson read more

Jeff was amazing good customer service everything I needed was fix very quick no problems after that

I brought in my 2005 Solara for the bumper to be repaired. My car is a pearl color and hard to match but this auto body shop matched it perfectly. My car is older and it looks like new again. I was very impressed by their expertise and Edna was very helpful and had a very sweet demeanor.I would recommend going here for any auto body needs. read more

Thank you, Fix Auto for your fine service and quality work. My car is kicking up its tires right now as I speak; it is feeling young again. That you were able to remove those nearly impenetrable hard water spots, give it a beaming new shine, and have staff that is everything one could hope to do business with, is what made me happy. Hey there, Scott, Mayra, and Dianna! And I forgot the name of the youngster (in my eyes) who did the actual detailing. All gave great customer service. The only thing we should have done, but didn't, would have been getting a fine paint job so we would not have to look at the dings and chips from rocks and other flying objects that had a personal vendetta against our beautiful car. Worse, the corrosive results of past bird poop splatters. Bird poop matters. This cannot be fixed with only a good wax detailing. Don't make the same mistake as I did, wash it off quickly. And avoid parking under trees and street lights. This location is the go-to spot for our local Honda dealership. All their body work and detailing is done here. A little arm twisting and they gave us this good lead. And they did not disappoint. If that isn't enough, they picked us up at our home when the car was ready. Wow! read more

Fix Auto Corona - Scott, Mayra and Dianna, the awesome staff who gave us excellent service. - Body Shops Near Me - Corona, California

Would like to Thank all of the team at fix auto for the beautiful work performed on 2 of my vehicles recently repaired at their shop. The Paint quality is absolutely flawless and both vehicles look good as new. Highly recommend Michael and his team. read more

Took my vehicle in for major repairs last week. Sabrina at the front desk was professional, very courteous and also very patient with me. The level of customer care/service I received from Sabrina was excellent. I'll update this review in the next several weeks after the repairs to my vehicle are completed. Based on my past experiences with FixAuto in Corona, I'm expecting that the repairs on my vehicle will be done correctly and I'll be very happy with the results. So far "kudo's" to Sabrina and as to the rest of the technicians and repair shop personnel... I'll see. My expectations are high and I don't think I'll be disappointed! Satisfied prior customer! Brian Wilson read more

Took my Toyota Camry here after an incident/bad experience at John Elway's Crown Toyota. BRANDON is the best here!! I came in pretty frustrated with my previous experience and he took care of me right away. My window was stuck and wouldn't roll up or down without falling out of place. I came in and they assessed the car, and closed the window so I could drive it until the part came in. This only took about 10 minutes and they assessed it for free, when Toyota was trying to charge me $195 just to assess the issue. Once the part came in I was contacted immediately. I waited only 20 minutes once I arrived then it was done!! They also worked on it for a GREAT price. I highly recommend coming here, it was an amazing experience all around. I will now be recommending this place to everyone I know. They deserves 10 stars! BRANDON is the best! read more

Professional. Friendly. Customer service driven. That's what I have to say about the people here. Brandon and Lily have been such a help in my series of unfortunate events. They repaired my 2017 Civic that was hit while parked with great quality and OEM parts. Then my 2007 Civic after I was rear ended. Again, quality with OEM. So I brought in my front bumper from my pride and joy, my 2019 Civic Type R. It was a perfect paint job and again with quality and professionalism. I recommend this shop to anyone who wants quality and customer service. See the pics of bumper. I'll post pics when my project is done. Thank you again! read more

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I was referred to fix Auto by my insurance company after a small accident while I was in the quick quack car wash. The woman in the car ahead of me, put her brakes on for some reason which caused my car to roll into hers and the car behind me to roll into mine. What seem to be minor damage to the bumpers resulted in a $14,000 estimate repair bill. My my insurance company felt it was too expensive so they wanted to total the car. Because the car was well taken care of with low mileage and paid off, I opted to request the car back. Fix Auto was to replace the bumpers and hook all the sensors up. The next day they called me to inform me the yard had been broken into and my car had been vandalized. Both headlights were stolen. This now resulted in almost $18,000 worth of repairs and fix Auto said they were not responsible because I had signed a release at the time that I took my car down. so consequently, I had to accept the offer of the insurance company. When I went down to retrieve my personal belongings out of the car, not one person came out of the office to express their concern except a very nice service advisor who escorted me to my car. My well Cared for car was now broken and in worse shape than it was when I took it down there. I would not recommend them based on their customer service. read more

I'm giving them two stars because they were polite and prompt when I went for the inspection. The problem is they lied about the process and were only interested in pleasing the insurance company.When the young lady was finished inspecting my vehicle she said,"I will send you and the insurance company a copy as soon as I finish it". I asked if it would be today and she stated it should be a couple of hours (it was in the morning). I received notification from insurance they received a copy same day. Two days and two attempts to get a copy from the insurance company I called Fix. When I asked why I wasnt sent a copy as agreed they said,"We were waiting for approval of the estimate. I informed him, I'm the owner and I have a right to a copy of the estimate before it is altered by the insurance company. I would never have let you look at the vehicle if I knew you were changing the estimate to their liking. Keep in mind we are talking about an estimate not approval for repairs. I completely understand a company needing to approve repairs but having the ability to change an estimate BEFORE an owner has a chance to see it is highly questionable. What did they change? Why? How come I dont get to see it before those changes? I dont trust these guys as far as I could throw them. read more

I have used fix auto for my car repairs in the past and I decided to go with him again because I have experience nothing but great customer service up to today I drove all the way from Moreno Valley I had an appointment today at 9:30 to get my vehicle looked at. Walking into my appointment today I had already experienced a previous conflict over the phone with Letty your manager on site. she kept repeating over and over again that parts were not in stock she can't tell me if the part is in stock whether I bring it in or not that my car needed to be disassembled and kept here until the repairs are made. I tried to explain to her that I understood that she then told me you can do a quick visual and determine roughly what you could do for me and that's all I asked for and she agreed that's why I came in today. The last time I was here you were able to look at the car and tell me it was just the bumper with approximately a rough ETA and that's all I needed today I understand that you guys cannot promise anything at the moment which I do not expect. After going in circles for about five minutes again with the same conversations the inspector came out took a look mention it was just a headlight and the bumper like I thought it would be and as I walk in she then again is telling me she can't give me any information until I leave my car and pull it apart giving me such a hard time she told me she hast to deny taking in my car because her survey is more important. I am in complete shock that she cares more about her survey then getting business from a previous customer. She said she cares more about what I'm going to write on the survey and she cares more about her job and I can't believe that she has that much power to the Decline my repair instead of providing good customer service like I have experience with everybody else here. I am so disappointed in this experience I am a very loyal client and everything I do once I like someone I stick with them and I refer them throughout . I myself am a business owner and I can tell you that Letty here does not offer good customer service she has selfish motives here and does not care about what's best for the clients nor the business she's more interested in protecting her survey this is absurd! I don't understand what her personal issue is with me but I do wish that you guys can go back and hear the phone conversation I had with her and go back and look at your cameras as she told me I cannot leave my car here because of the customer service that she provided to me if she was so scared of what people write on the survey then she should act accordingly and professionally. I don't know what type of joke of a shop that you guys are running now but it is so sad that such a big name company has overlooked such poor customer service to represent you. I have yet to hear back from Charles the other manager and someone I e personally worked with before. read more

Ironic when you go to an auto repair shop and they are the ones that end up damaging your car. And then deny they did it. But we'll get to that in a minute. We were initially brought here because our neighbor accidentally backed into our car (scraping the left side and left rear bumper) and this shop was on the list of approved repair shops from their insurance carrier. Let's start with the good. When we walked into the office, we were impressed by the interiors as it was very clean and modern. We were greeted by Mayra and she couldn't have been nicer. The repair was done very quickly. They told us it would take a week but got a call just 2 days later saying it was done. Now the bad. When we picked up our car, we immediately noticed that there was a piece of the right rear wheel edge guard that had broken off. (See pic.) It was definitely not like that when I dropped it off because I would have noticed something so obvious like that. We told one of the other employees who happened to be outside (didn't catch his name) about the damage and he said it could've happened when they repaired the car and to talk to the people in the office to sort it out. When we go inside and tell Deanna about the damage, she tells us she will pull up the picture they took of the car to see if it shows up in the photos. She then shows us a picture that was taken AFTER they had already started working on it because the bumper was already off. In the picture, the guard piece was missing so she claimed that's how it must've been brought in. But our point was that the damage could've happened when they took the bumper off since the missing piece was right up against it. The picture proved nothing since they didn't have a picture of the car BEFORE they started work on it with the bumper intact. She then calls over Charlie who is the general manager. He looks at the picture and quickly comes to the same conclusion as Deanna, that the guard was broken in the picture so it must've come in that way. Are we living in an alternate universe? How can they not understand that it could've happened when they took off the bumper? Of course we disagree with his conclusion so we then go outside to look at the car. He keeps telling us that there's no way it could've been damaged during the repair. He was adamant. It was frustrating how he didn't want to believe us. After some back and forth, Charlie finally agrees to replace the damaged wheel guard. His attitude improves and says he'll call me next week when the part comes in (since this was on a Friday) and that it will take just 5 mins to replace and how easy a fix it would be. (If it was so easy, why argue with us about it in the first place?) I was a little doubtful he was going to follow through because of his earlier attitude but was hopeful they would make it right. Well, it turns out my doubts were justified because this happened on Jan 5 and it is now Feb 1 and I have yet to hear back from Charlie. This is after I called on Jan 17 and spoke to Mayra about the status of the part since it was a week after when he said he would call me. She speaks to him and tells me that he is still working on it and would call me when it comes in. Well, you know how that went. It amazes me that they can fix my car in 2 days ($2000+ worth of damage) and order multiple guards for the left door, wheel and rear bumper but it takes a month to get one more guard piece in. So was Charlie lying the whole time about fixing it or did he just forget? Twice. I guess I'll never know. But what I do know is that he doesn't care about his customers enough to follow through on his promises. Zero effort, zero accountability, zero apologies. Just a lot of empty words and wasted time. I have to mention another weird thing that happened. While my car was in repair, Deanna would give me updates by email even though I requested phone calls. When I asked if she could just call me, she stated that she could not because I had an out-of-state phone number; email or text were my only options. I was wondering why they never returned my calls when I left messages. What business can't call out-of-state numbers these days? (If you're wondering if that's why Charlie hasn't called me, it's not, because when I told him about that issue, he said he would call me on his cell so it wouldn't be a problem.) So if you have an OOS phone #, don't expect a call back. They can't! Oh, and they forgot to put my wheel lock back on when I picked up my car. So please be careful when coming here for repairs. Take pics/video of your car before dropping it off because if they do damage your car, they will deny doing it. Also, don't sign any paperwork that the repairs are done until AFTER they fix everything because that's how they get paid. If I had told them that, I'm sure the part would've come in LIGHTNING FAST because they want that money! My mistake for trusting them. Won't make it again. read more

Fix Auto Corona - Fix Auto Corona damaged our wheel guard during the repair. - Body Shops Near Me - Corona, California

I was referred to FIX AUTO through the RITZ Carlton for a small damage caused by their valet services. Brandon, the estimator came out to look at the damage and said that they could buff the scuff out at no charge. He took my vehicle in the back and did it himself. My bumper looks like new. Thank you guys. read more

The need to work on their customer service and keeping the customer up to date. They did a satisfactory repair, but I couldn't get an ETA when they would be finished. When I picked up my truck, they seemed like they were in a hurry to get me to leave. The link they provide to track the status of repairs was not kept updated. When I asked for an estimate for some unrelated work, they were not interested. read more

We have always used fixed auto when our cars have been damaged. They are reliable and honest. Today I had to take my car because a coworker nudged my car with theirs- they were so helpful and professional! Thanks a million! read more

Love this place so much!! The people are amazing and so nice and they really try and help you honestly! They know exactly what they're talking about and the mechanics are spot on on their jobs! read more

After my car came back from Fix Auto it was like it had never been in an accident. I'm very appreciative of their work and how fast they returned my vehicle back to me. read more

Fixed my car in no time. Two weeks tops! Kept me informed the whole time. Great place to go if you want things done correctly and very professional read more

*Potential New Customer* We called to take our vehicle in for repairs. Talked to a gal named "Letty". Very rude! Absolutely came across like any business was going to be a burden and basically wanted to get us off the phone. You can bet we will not be giving our business to Fix Auto Corona. Surprised that with employees like this how they remain in business. Plenty of other options in Corona. read more

I am so happy with my experience here at Fix Auto in Corona! Not only did they fix the back of my car, they also detailed it so wonderfully! I am so grateful and so happy with how everything turned out! read more

Fix Auto did a GREAT job on my car. From the moment I walked in the door I was greeted by friendly and professional staff. Maytae is a ROCK STAR. What a great first impression she is for the company. She is very knowledgeable about the business and is super friendly. She walked me through the process and explained everything clearly and in a language I understood. She communicated with me the whole time about the progress on my car and it was ready earlier than anticipated. When I arrived to pick it up it was beautifully done and sparkling clean. I would highly recommend Fix Auto for any auto body needs. read more

Fix Auto was absolutely AMAZING.....their customer service is steller. They worked so hard to find a new seat for my car, they were so efficient, because like every working mom, I can't be without my car for long periods of time. They kept me updated through the whole process. I'm very happy! read more

Love! Love! Love them! I had front end damage do to a car accident. Scott gave me an estimate, broke down everything I needed and everything he will do to make my baby beautiful again. Not only did he do what he said he would do but far exceeded my expectations! I'm in love with my baby again! Deanna and Myra called and updated me every step of the way! Great customer service, I've experienced in a long time! Highly recommend them to the 100th power!!!! THANK YOU TO THE WHOLE FIX AUTO IN CORONA! read more

Took my Suburban down to Fix the other day. I had a scratch on front left fender. I went in and spoke to Carl Calpo. He took a look and said ok give me a few minutes. Within ten minutes my scratch was gone and I was back on the road! Thanks a lot Carl! read more

Everything was amazing!! Mayte was awesome thanks for helping me out !!! Thanks for the tissue lol read more

After I ran into a high curb, my bumper was unattached from the car. This also caused the grill to be unfastened. I took it to Fix Auto and they fixed everything! All the staff was very professional and helpful. Their rates were also reasonable. Ask for Brandon, he's great! read more

I would like to start by saying I'M AN ACTUAL CUSTOMER righting this review!!! Despite the lack of positive reviews and against the wishes of some friends, I decided I would check this place out myself.. A rear end collision from another party brought me here. I was the claimant working with State Farm and thus was the authorized shop I was assigned to. From the moment I walked in I was greeted with s smile from Mayra the receptionist, she was very courteous and polite and very informative. After filling out several papers I was quickly greeted by Charlie. He was the one who would be handling my claim and get my car fixed and back on the road in a timely manner. They were kind enough to call the rental place to pick me up as well. Charlie explained the process from start to finish, no question was too dumb that I asked. My concern was only that they use genuine parts, he assured me if he wasn't happy with the work my car would not leave the shop. I was asked how I wished to be communicated as to the progress of my car, I advised i didn't need blow by blow just a call when my car would be ready.. well I got messages every step of the way letting me know the progress of my car, I couldn't be happier. I finally got the call to come pick up my car, and it looked as good as new if not better. Charlie even called me to check on how satisfied I was with my car!!! Thank you all for turning this collision into a stress free experience! read more

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Fix Auto did an outstanding job with my wife's minivan. We were rear-ended, requiring a tailgate and rear bumper replacement. For the exact same type of repair on our previous van, another body shop took over four weeks. Fix Auto turned it around for us in four days. Anytime we called them, they would always answer the phone promptly. They communicated with our insurance, provided us constant updates and stretched to return the car to us by Friday so we wouldn't need to pay for a rental over the weekend. We turned in the car quite dirty, and they returned it spotless. Whereas I'm used to other body shops returning the car with missing decals, etc., everything was restored perfectly by Fix Auto. Highly recommended. read more

Must appreciate Charkes. I had my honda emblem broken which needed a fix. Charles was quick to recommend next steps to procur and fix it under 5 mins. Great guy. Will definitely recommend. read more

Fix Auto did a great job. They needed to replace the bumper and a little other repair work. It looks like new. You cannot tell that it needed work to be done. It it seamless. They were done quickly and handled it professionally. I had gotten an estimate at another place which was way higher. Fix Auto gave an estimate that was less and in fact, when I picked the car up, the price had actually gone down some. I've taken my car there before and I would do so again. read more

Everything started out ok on the surface and then turned into a living nightmare once the keys were handed over. A few months ago I was involved in a non at fault collision and went with one of the closest shops. I had very specific concerns that focused on the safety of my vehicle. Once I started to voice my concerns I was treated like an at fault nucence over a victim. Mayte needs to be retrained on customer service and professionalism. She is a true mess and will try to cover up her mistakes if you catch her being negligent. If this place did not have insurance claims partnered with them to get the location jobs they would surely be out of business. Perhaps this is the reason the store manager Hai focuses on covering up dirty jobs over customer satisfaction. If you are someone who knows cars and wants something safe to drive after the work is completed, do not settle for this place. They will give you cheap parts, start jobs without authorization, and charge extra unreasonable fees on the back end. I have pictures and documentation for proof. Luckily because I know my stuff I was able to get out of this horrible experience before it was too late. Real ones BEWARE. You have been WARNED. read more

I wanted to ease your mind if you're out looking for auto repair. You don't have to look any further! Fix Auto will handle your needs with great attention and customer care. This facility in Corona will keep you up-to-date on timing and all details related to the work on your car. I have been there twice now and would definitely recommend them again and again. Thank you Fix Auto Corona!!! read more

Called right now to make an appointment as this is where our insurance referred us to. The chick that answered the phone was CLUELESS, rude and obviously doesn't know how to do her job efficiently so I asked for her manager. The manager Hector picked up the line and was just as rude as her and could care less that the chick answering their phone didn't know what she was doing. Great representation of your company! We previously had my husbands truck fixed here, over $7,000 in repairs. I'll be letting my insurance company know how shitty this place is! As a business owner myself may I suggest you hire staff with better customer service skills!!!!!!!! read more

Jose, Hector, Mayra, and Alberto are all GODS. I dropped off my car this morning, and the car was ready by 4:30pm. Speaking to all of them is like speaking to my family. They have an open personality and are always willing to care for your needs. On top of fixing my car, they washed my car! AND they cleaned the inside of my car! Definitely recommend this place to everyone! read more

Fix Auto Corona - Body Shops Near Me - Corona, California

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This place is sh** Please don't bring your vehicle here unless you want it more damaged than you bring it. Definitely won't recommend. Will be calling higher authorities about this. read more