Matt and his team are very professional and communicated well with updates on the status of my vehicle repairs. If you want something done right and done well, this is where you go. If you want your car fixed and not done right, go somewhere else. Matt and his team worked quickly and were able to get my entire front end replaced in an unbelievably short amount of time. If anything ever happens to my car again, I will definitely go to this Gerber location for its fast turnaround and outstanding customer service. read more

Orlando was awesome to work with even though my car was totalled after an accident, he was customer service oriented and had it set up (when I asked) so I could get a ride back home after dropping my enterprise rental off. read more

The shop doesn't give clear answers. Work was not completed. They instead stated it wasn't from the accident. 2 accidents and they still found an excuse not to complete the job! Anything to get away with not completing work yet getting full payment. Dealer saw the car and gave estimate and stated it was from accident but once insurance and gerber got involved the story changed multiple times. Only after they were done did they shift story. If this was stated prior we would have pulled car. They played along and said we will do it will be take care until the very end. Story changed. Orlando was our advisor-disappointing----parts stayed changed and recalibrated-LIES! read more

I have never written a Yelp review before, but this specific Gerber shop is horrible. Complete lack of respect for people's time and money. Their incompetence is unmatched. I chose this place based on the high praise from other Yelp reviewers. However, I experienced neither efficient work nor good customer service. The "convenient" online tracking service was inaccurate and useless. They treated me as if I was bothering them when I would call to request updates. I dropped my car off on 3/25. Orlando, a Gerber employee, initially said the work would take about 2.5 weeks. The completion date was extended to 4/23, then 4/26 then 4/29. If you think my car must have been totaled for it to take this long to repair, unfortunately, that's not the case (picture below). Related to the 4/26 "completion date": An employee named Matt called on 4/25 to inform me that my car would be ready for pickup on 4/26 at 4:30 PM and that he would give me a call around noon on 4/26 for further updates...he NEVER called me. I had to call at 3:30 PM (an hour before the pickup time he said) only to be told that my car would not be ready until 4/29. This incident spoke to their incompetence in their ability to perform basic communication skills... among other things. To further justify my opinions, I received a message from Orland on the morning of 4/23 saying my car is done with paint and in the reassembly stage. My car was finally finished on 4/29...it took them 5 days to put HALF a car back together... their incompetence is unmatched on all fronts; I clearly cannot say this enough. I was at a loss for words by 4/26, and at that point was just hoping they could figure out how to put a Honda Civic back together again...eventually. Overall, this place lacks the ability to be transparent/honest with their customers. read more

Gerber Collision & Glass - Body Shops Near Me - Corona, California

Do NOT, I repeat Do NOT go here. I went here to estimate cost of repairs for hail damage to my truck. Orlando was my service advisor. The only thing he said to give him was the keys to my vehicle, what the estimate would be for, & wait inside while he takes a look at my truck. He didn't ask or say anything else. After some time he brought me outside & intimidatingly asked if I have before/after photos of how it looked prior. He told me there is no damage to my truck caused from the hail. Extremely rude customer service & intimidation tactics here at this shady business do not spend your $ here. I will not be going here for any repairs nor will I recommend anyone repair their vehicle here, the way they conduct business here is very unprofessional. read more

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The work completed on my vehicle has been fenomenal. It's as if my vehicle was never damaged. Their work is well done and service doesn't take as long as you expect. It all depends on your fix, but it is well worth it coming to Gerber Collision Corona. Super nice, and always there to help with what you need done. read more

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Matthew and Omar were great after having a bad experience with another collision center not properly replacing the bumper and not matching my car paint. Omar took care of me right when I walked in made sure I was happy wot the new bumper. Matthew was great assisting with the rental issues and had my car ready under 7 hours. I would deff recommend this location and this team. read more

I don't do well with car issues whether it's an oil change or in this case a collision. Gerber Collision and Glass was the repair shop I was sent to by my insurance company. I'm 100% happy with their service work on my car. Great customer service and very helpful staff. I dealt with Matt. If I ever need body repair to my car in the future (hopefully not) I hope I can use Gerber Collision and Glass. read more

We have been here twice for repairs once for the car to fix damage on back left side of car from an accident. The second visit was to fix a broken driver's window. Both times they are very helpful worked quick and finished work on time with lots of updates on the work being done. Definitely recommend and will come here for repairs. read more

Wow! I'm so impressed with the service I received here at Gerber in Temescal Valley. Getting rear-ended can be a stressful situation, but they really helped turn my experience into a positive one. Every time I called, they answered right away. They were accommodating with scheduling as I need to reschedule a few times. They got the part I needed quickly and were able to get everything done much sooner than expected. They even washed my car! You can tell they take pride in their work and the service they provide. Thank you specifically to Matt, Orlando, Tiffany, and Megan. You are very much appreciated! read more

great job, working on our brand new suv. took a day longer than we hoped, but worth the wait for great job

my wife and I had our front end repaired on our BMW 328i by GERBER COLLISION & GLASS. We were recommended to them by AAA. I had an amazing experience with this company! The process was fast and smooth. I could not be happier with my results. The customer service was top-notch, and the results exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service. They definitely took care of my insurance needs. read more

Gerber Collision & Glass - BMW 328i - Body Shops Near Me - Corona, California

I just want to thank Gerber Collision for the amazing customer service and quality repairs on my vehicle!!It's hard to find good customer service these days and this group didn't disappoint. Hopefully I don't need your services anytime soon but if I find myself in need of repairs, I would certainly return to this Gerber Collision. Thanks to Matt and Orlando, and the rest of the staff for making this a painless process! read more

Terrible experience brought car for estimate was told we would get email with estimate. It never came when we called were told estimator was going to be out the rest of the week did not input any of the data about car. Worthless waste of time read more

5/5 mark and his crew took great care of me and went through every step through my insurance. First time using insurance post accident, and it was a breeze. I even got my truck back a day early! I was frightened of all the horror stories of auto body shops, but this one was a breeze thanks to mark and the team. Also! They keep you updated, which i enjoyed. My truck is my baby, so knowing the steps it went through and updates on the time frame is quite nice. read more

amazing experience. Matt and the staff there are second to none. The process, communication, and transparency made what Being a bad experience (accident) turn into a much more pleasant outcome than expected. Thank you to Matt and his team. read more

Great fast service! Mark and Orlando went above and beyond to get me back my truck sooner than expected. I felt that they cared about my time and they even dropped my truck off at my house when it was ready! I highly recommend them if you are in need of collision repair. You will feel 1000% satisfied with their customer service. They know what they are doing and I'm so glad I chose them to repair my truck after my accident. I knew I was in good hands when I walked through the door! Thanks again guys! My truck looks AMAZING!!! read more

Gerber Collision was great from the start. Being greeted immediately is one of my biggest things in customer service. And the general manager did it himself! Jerome was our service advisor and explained everything in detail of the services that were to be provided. He kept my husband very well informed with every step from process of dropping off the car, explaining rental car process, service updates and car pick up day/time and process. Jerome really made it easy for me and had the answers to all our questions. The work that was done on our car came out very well! Great job, Jerome and Gerber! read more

This place is awesome, I brought my other car, Jerome Duarte took care of my car, and he took it to the back, it had minor scratches and he polished it for me with absolutely no charge, which makes this place the place to go if you have any issues, and Jerome is the man, and everyone over there is professional and polite. read more

I had a run in with some toll road sticks and made an absolute mess out of the right side of my car. My insurance company referred me to Gerber - simply on the basis of proximity to my home - but I am beyond happy they did! Jerome, Reed, and Catherine all went out of their way to exceed my expectations. From proactive communication, to having my car repaired in a ridiculously fast timeframe, to going the extra mile with the quality of the work... They are simply the best and while I am not anticipating more accidents, this shop is where I'll go in the future! A couple examples of this are coming in early/staying late to accommodate my work schedule/commute and making sure that my car looked beautiful/balanced by reconditioning-polishing my left side headlight (which was undamaged) so it would match the new right side light - at no charge to me! Great people; great work!! read more

Jerome and Mark at Gerber Collision were incredibly helpful and thorough with my repairs. They kept in constant communication with me and provided excellent customer service. My car was repaired quickly and seamlessly. I was very satisfied with my experience at Gerber Collision overall. Thank you Jerome and Mark! read more

Orlando was great, they were accurate on timing, cost. Very friendly folks, got the job done the first time! Would definitely recommend!! read more

Gerber Collision & Glass - Building - Body Shops Near Me - Corona, California

I just got my 2019 Honda Accord back from this shop. We are so pleased with the work they did. It looks like nothing ever happened. This shop is so clean and efficient. Our insurance told us the repairs would take 11 days - but it was complete in 9 days. They kept us throughly informed through the entire process. I would highly recommend this body shop. read more

Great place to fix your car. Great costumer service. They are verry professional and fast. I recommend this place. Thank you

I had trouble with all lights on the right side of my truck went out. Stopped in around mid day New Year's Eve on a Hope Someone could help. Jerome immediately checked out the issue, took the truck in and fixed the problem with a very short staff on hand . Jerome's customer service, attentive to detail and going above and beyond on a holiday is remarkable. Thank you, Lou read more

Right from the get-go I knew that Gerber Collision and Glass would be the BEST CHOICE for my vehicle repair. I was right! Jerome and others at Gerber took such good care of me. They handled details with the insurance and rental car so I had nothing to worry about. Their customer service is the BEST. My car was fixed quicker than I expected and the work was AMAZING!! I couldn't be happier. Thanks to everyone at Gerber Collision and Glass. read more

We ran into some debris on the freeway which messed up our bumper lining. We limped our way over here and the people in the office were super helpful. Paul (I hope I've remembered his name right) ran out into the parking lot and got right under the car immediately to secure the lining. We had to run to an appointment so they sent us on our way with no charge. Very helpful, very friendly people here! read more

Mark is awesome!!! He took care of my problem within minutes and saved the day!!! Best customer service, honest and quick! Thank you Mark for taking the time to help me out! I'm safe to drive back to Arizona now! read more

So I go back in April because I got a used car from a Dealership and they sent me here to get an estimate for scratch repairs. Jerome did the inspection of my car, then was supposed to submit the estimate with the insurance company. Which then they would contact me afterwards. Six weeks later, I hadn't heard anything. I call my insurance to ask what was the delay, turns out Jerome had never submitted the estimate! I have been calling the shop asking for an update or to speak to Jerome, he always gives me the run around, "He will reach out to you", "He's with a customer", yeah right! . He still hasn't gotten back to me after almost a week and a half of contacting them by phone and email. Why do I have to chase these people? They need to do their job if they want to survive as a business. Please save yourself the trouble and go somewhere with better communication and business sense because it seems like they don't care. read more

Great company. Great service. It is our 3rd time there. Thank you so much. I definitely recommend this company ((:

My car was ready early. They delivered my car and picked up my rental. I will be using Gerber again!

I had a dent that needed to be fixed and I'm so incredibly happy with Gerber and the team at this location! The process was seamless, the staff is very helpful & kind and Orlando specifically was efficient, communicated in a timely manner and worked directly with the insurance/warranty to get the approval within the hour. I was actually blown away by his work ethic and professionalism. They email you updates as your car is evaluated, while it's in progress, and the estimated time until completion. This was so helpful as it allowed me to plan on my end. Most impressive is that they quoted that the work would take a week and it was completed in less than 3 days and the work they did is just beautiful. I highly recommend this shop, the staff and the work. read more

Just picked up my car from Jerome. He was professional, courteous, car came out looking phenomenal and the turn around time was better than expected. Jerome kept me updated of the status of my car. Very happy with the service. Would definitely come back to these guys. read more

What a fantastic experience working with the team at the Temescal Valley location. Jerome was super kind, informative and very quick to respond with any questions I had. The completed work on my vehicle was phenomenal! You can't tell an accident occurred! Thank you all! read more

My car had been damaged by vandals. Gerber went way above and beyond to help me. First I couldn't get there until after their normal time to inspect a car, but they bent the rule and got me in. I left the car and was told it would take 14 days. Fortunately for me they did not have trouble finding the parts I needed. They had it back to me in ONE DAY!!! . I hope I never need their services again, but if I do It feels good to know I am in GREAT hands. read more

Excellent service. New to the area. Easy access for Temescal valley residents. Check them out

I usually don't write reviews but reed was just extremely nice and very helpful I can't thank him enough for the amazing work he did on my car I definitely recommend this place if you ever need to get any damages fixed on your car read more

My 2017 Lincoln MKZ got damaged badly by hit and run. Farmers insurance recommends to their authorized IAC Corona on Temescal valley road to get repaired. They inspected carefully for all damaged parts and provided near accurate quote. They also keep me up to date on every change and new findings. After repaired, they thoroughly checked all areas and all functional to ensure my car works well before contact me to inspect. I am really satisfied with their performance and would recommend to have your car repair at this place. read more

Went to this collision repair shop because the other party suggested it and they had prior work done there. Should have been first clue. The other party we were dealing with we believe was in cahoots with the shop. They pretended to not know the other party when we got there. However they did not realize that we were in the parking lot waiting for the appointment and watched the workers hug the other party. We were the party paying for the repair and they never once contacted us until other party called because they would not let her leave unless the bill was paid.The others parties vehicle had 2 screw indentions into the plastic bumper from our license plate frame. The impact was sitting at a light going less than 5 miles per hour. Gerber claimed that the entire plastic and bumper itself needed to be replaced. What a joke. Shady!! I called on 2 other occasions asking for updates and details and they lied 1 time saying he was the only employer in the business and didn't have access the other time saying we are busy call back tomorrow. For a big repair shop they act shady and unprofessional. Very disappointed! read more