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Gerber Collision & Glass

4.4 (40 reviews)
Closed 8:00 am - 5:00 pm
Updated over 3 months ago

Services - Gerber Collision & Glass

Bumper repair

Collision repair

Dent removal

4 More Services

Auto hail damage repair

Rear-end damage

Auto windshield repair

Auto windshield replacement

Gerber Collision & Glass Photos

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Recommended Reviews - Gerber Collision & Glass

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Hood Hail Damage Indentations

Do NOT, I repeat Do NOT go here. I went here to estimate cost of repairs for hail damage to my truck. Orlando was my service advisor. The only thing he said to give him was the keys to my vehicle, what the estimate would be for, & wait inside while he takes a look at my truck. He didn't ask or say anything else. After some time he brought me outside & intimidatingly asked if I have before/after photos of how it looked prior. He told me there is no damage to my truck caused from the hail. Extremely rude customer service & intimidation tactics here at this shady business do not spend your $ here. I will not be going here for any repairs nor will I recommend anyone repair their vehicle here, the way they conduct business here is very unprofessional.

I have never written a Yelp review before, but this specific Gerber shop is horrible. Complete lack of respect for people's time and money. Their incompetence is unmatched. I chose this place based on the high praise from other Yelp reviewers. However, I experienced neither efficient work nor good customer service. The "convenient" online tracking service was inaccurate and useless. They treated me as if I was bothering them when I would call to request updates. I dropped my car off on 3/25. Orlando, a Gerber employee, initially said the work would take about 2.5 weeks. The completion date was extended to 4/23, then 4/26 then 4/29. If you think my car must have been totaled for it to take this long to repair, unfortunately, that's not the case (picture below). Related to the 4/26 "completion date": An employee named Matt called on 4/25 to inform me that my car would be ready for pickup on 4/26 at 4:30 PM and that he would give me a call around noon on 4/26 for further updates...he NEVER called me. I had to call at 3:30 PM (an hour before the pickup time he said) only to be told that my car would not be ready until 4/29. This incident spoke to their incompetence in their ability to perform basic communication skills... among other things. To further justify my opinions, I received a message from Orland on the morning of 4/23 saying my car is done with paint and in the reassembly stage. My car was finally finished on 4/29...it took them 5 days to put HALF a car back together... their incompetence is unmatched on all fronts; I clearly cannot say this enough. I was at a loss for words by 4/26, and at that point was just hoping they could figure out how to put a Honda Civic back together again...eventually. Overall, this place lacks the ability to be transparent/honest with their customers.

Rear trunk dent fixed
Norman P.

The work completed on my vehicle has been fenomenal. It's as if my vehicle was never damaged. Their work is well done and service doesn't take as long as you expect. It all depends on your fix, but it is well worth it coming to Gerber Collision Corona. Super nice, and always there to help with what you need done.

BMW 328i
Aaron G.

my wife and I had our front end repaired on our BMW 328i by GERBER COLLISION & GLASS. We were recommended to them by AAA. I had an amazing experience with this company! The process was fast and smooth. I could not be happier with my results. The customer service was top-notch, and the results exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service. They definitely took care of my insurance needs.

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6 months ago

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Jessica D.

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10 months ago

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3 months ago

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1 year ago

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2 years ago

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Jessica D.

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2 years ago

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2 years ago

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1 year ago

great job, working on our brand new suv. took a day longer than we hoped, but worth the wait for great job

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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7 years ago

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4 years ago

Great place to fix your car. Great costumer service. They are verry professional and fast. I recommend this place. Thank you

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4 years ago

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4 years ago

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3 years ago

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4 years ago

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4 years ago

Great company. Great service. It is our 3rd time there. Thank you so much. I definitely recommend this company ((:

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4 years ago

My car was ready early. They delivered my car and picked up my rental. I will be using Gerber again!

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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7 years ago

Excellent service. New to the area. Easy access for Temescal valley residents. Check them out

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5 years ago

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7 years ago

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4 years ago

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Ask the Community - Gerber Collision & Glass

Review Highlights - Gerber Collision & Glass

Jerome and Mark at Gerber Collision were incredibly helpful and thorough with my repairs.

Mentioned in 9 reviews

Read more highlights

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Classic Collision - Lobby

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