I've had great experiences with M & L Auto Collision and really appreciate how helpful they've been, especially helping me out not just once, but TWICE. Both times, the team was professional, honest, and made the process easy from start to finish. They kept me informed, handled everything efficiently, and delivered quality work that exceeded my expectations. It's not easy to find a shop you can truly trust, and M & L Auto Collision has earned mine. Highly recommend to anyone looking for reliable, top-notch auto body work. read more

I've been here twice now for car repairs, and they have exceeded my expectations both times. Not only did they check in frequently with updates that were timely, they also ensured the customer was satisfied with their experience. In all honesty the repairs were covered by insurance, yet the price seemed reasonable for the work done. 10/10 recommend! read more

I had an amazing experience at M&L collision. From the time I dropped my car off, to the time I picked it up, they were super friendly and helpful. Shout out to Fred who was extremely kind when helping me. When I dropped my car off after the accident, his first words were "are you okay and is everyone else okay". I thought that was super sympathetic and thoughtful and started my experience off to a good start. They keep you up to date about your vehicle during the process and make sure to get it to you in a timely manner. I definitely recommend coming here. read more

I just wanted to share how happy I am. Today I received my car back and it looks incredible. I came in looking to get my bumper fixed and boy did they fix it. Fred was incredible. He communicated with me every step of the way to ensure I knew how my car's services were coming along. I'm really glad I chose to bring my car here! read more

M & L Auto Collision - After - Auto Repair Near Me - Norco, California

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Very knowledgeable and my 2019 Jetta looks great after an accident and body work. Prices reasonable. Very professional and they worked with our insurance company to take care of everything. read more

Had a good experience here. From the first day I showed up for a no charge quote. Even though the damage was small and I was paying out of pocket they treated me well. The job was completed when they said it would be. They did "detail" the truck after the repair and I would say if you're picky and you can. Avoid that. It looked like my child has washed it. Maybe it was normal. But just not up to the usual standard I expect for a detail. But this was a third party, not the repair place. So not going to drop any stars for that. Overall a great experience with a great end result. Would definitely recommend and use again. read more

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My car was stolen, completely ransacked, and even partially taken apart. This was one of the most stressful and frightening experiences of my life but I couldn't have asked for a better auto shop to work with. I had no idea where to even begin with the process of recovering from a vehicle theft, as I've never been through anything like this before. First, I want to give a heartfelt thank you to Bill, Elizabeth, and especially Javier, who was assigned to my case. Elizabeth is the first impression of this shop, and she was outstanding, professional, informative, and incredibly helpful. She went above and beyond to arrange free towing and got my car to the shop, all while I was busy at work. She patiently answered my many phone calls, always with kindness and grace. She's truly someone you want on your side during a difficult situation. Javier was amazing. He is patient, knowledgeable, and kind. He never missed a single one of my calls when I needed help or an update. He went out of his way to speed up the process, and his warm, welcoming attitude made a world of difference. One last surprise: when I picked up my car, it was fully washed and cleaned inside and out. After two stressful weeks and the mess left behind by the dang thief, seeing my car looking like new again was such a thoughtful and uplifting touch. I was so happy I actually pulled over and cried tears of joy!!! They also have an adorable shop dog, Rhett. He's so sweet. THANK YOU M&L AUTO, you guys are the best!!! read more

M & L Auto Collision - Auto Repair Near Me - Norco, California

The people here are all so nice. I was very confused with how to go through insurance and had so many questions for them. The lady at the front desk was nice and helpful. She patiently answered so many questions and had an amazing understanding of everything. My car was pretty messed up and when I picked it up it looked brand new. They even cleaned my interior and wheels which they didn't have to do at all. I'm so happy I went with them. read more

I would give a zero if I could. Please beware if you are taking your car here. Honesty is the crucial word here, which they have none. You only get to talk to someone when they feel like it. The quality and the value of the work is horrible. I brought my car here because of reviews, but there's no way these are credible reviews. Please beware if you leave your car here in there trust. read more

Place was great they fixed some things that weren't even on the list it's the little things that matter thank you

Great communication!!! The girl i spoke too, to make the appointment was Efficient and professional! I wish I remembered her name to mention her in this. The consult was quick and prompt!! Plus dog friendly!!! Love that!!! Highly recommend read more

M & L Auto Collision - Auto Repair Near Me - Norco, California

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"Here I am writing yet another review on this location. We had some miscommunications between their new automated system and my email. Their connection with Enterprise Rental and limited hours for Enterprise and M&L only being opened on Saturday weekends for half a day was a The fact that my collision happened down in SOCAL and I live in NORCAL was a big factor in choosing them as my designated Mercury Insurance Repair Facility. The owner Bill tried his best to help us out giving me his personal cell phone, attempting and finally getting me into a rental on his dime, and personally taking over the repair of our Subaru. I have to say now that my emotions have settled I look back on this repair with different eyes. They gave me my vehicle back with confidence that I would be a satisfied customer. "I AM!" When I received my Subaru it was immaculate, repairs done with the utmost care to quality and detail. Since my insurance company took care of the bill I realize there was damage not apparent to the naked eye. I whole heartedly can recommend this repair facility. They stand by their work!" read more

First time using M&L Auto Collision! Awesome Customer Service They over delivered Thank you Javier read more

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M & L is amazing. Steve helped me out with my C6 Corvette and my wife's BMW 228I. The painter did phenomenal work. I will be back soon to have the tailgate replaced on my Ram 3500. read more

Shady place. Ryan was rude and not very helpful. Wish I would have worked with the owner .

My association with this company has been undeniably the best experience I've ever had in dealing with repairing my cars. Whether they be old or new, the end result has always been exceptional. They are very easy to work with and take pride in their customer service...even after the job is complete. They reached out to thank me for my business. I've had the opportunity to work with Jairo and Shannon each time, and they never disappoint! Audrey Farrell read more

One of the greats! Great customer service and a very friendly atmosphere. Highly recommend!

M & L Auto Collision got the job done! My car looks new again! I have attached two images, before and after! These guys were professional, very courteous and kept me in the loop throughout the repair process. I would recommend M & L Auto Collision if you are looking for that new car look again! read more

M & L Auto Collision - My Vehicle after getting work done. - Auto Repair Near Me - Norco, California

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I was rear-ended back in February. I live in San Diego, but I decided to come to M & L for repairs because my parents have had positive experiences here. I am very happy I did so. The owners are GREAT and the staff is very professional and communicative. Javier was super helpful throughout the entire process. Nate as well! Overall, I am blown away by how quickly my car was repaired. I was expecting at least a few weeks, but it took less than 5 days. My bumper is as good as new-- you couldn't even tell I was hit. They even washed my car, which was a nice surprise. Thank you M & L! read more

M & L Auto Collision - Auto Repair Near Me - Norco, California

I was looking for someone to paint my Jeep Wrangler fuel door. After reading the reviews, I gave them a shot! The reviews definitely are genuine because this place exceeded my expectations in completing the job quickly, competitive pricing, and friendliness of Jairo & Elizabeth! I would highly recommend them! read more

Jairo Olivares did not want to give us an accurate estimate because we didn't want to provide the estimate we received from another auto collision center. He said he wanted us to provide this to him because he just wanted to go off that one? So then whats the point of us bringing it here? We wanted to compare different estimates from different locations. He was literally arguing with me trying to convince me to give him my estimate. He said we would not do it if i didnt give it to him. Insane. read more

Can't say enough wonderful things about Bill, Steve, and the entire team at M@L Auto Collision. My truck had some paint chipping in a few spots, and they had done work on my dads truck recently, and decided to give them a try. I'm very glad I did, the truck looks brand new again. It was done in the exact amount of time, as quoted. Will use them again in the future. read more

Staffs: Top notch *All business owners/staffs, learn from this business how to communicate with customers and provide service Service: Smooth and honest *No BS and everything straight forward Price: Reasonable *No upselling crap Simply best in town read more

Excellent Customer Service from the owner Bill as well as Tim, who I believe runs the parts department and initially assisted me to set up an appointment. Had some minor scratches that were treated by Jose and they are no longer visible. I had tried various products myself to get them rubbed out and was not successful at all. Jose, the Detailer, very skilled and nice person and he knows his craft! I highly recommend M & L Auto Collision. read more

My truck was rear ended and they were quick to order parts and get my truck back and running like new. They have an amazing staff and super helpful responsive and friendly! I would recommend taking your vehicles here as they take most insurances as well. read more

I hit something on the freeway that cracked my front bumper. I went to several body shops to get estimates. I decided to go with M&L. After comparing the estimates, I noticed M&L didn't include a couple of items that other places were saying I needed to get done. I showed M&L the estimates and they said my car didn't need those things done to fix the damage. It was probably extra things that the other places were trying to upsale the cost. So I went with M&L. They said it would take 3 days to fix. They did it in 2. Which is great because I had rented a car. Also after they removed the bumper they noticed the damage was not as bad and could reuse some of the same hardware. So they returned some of the parts they had ordered which saved me more money. They fixed my car and it looks as good as new. Color match of the paint is perfect. Overall it was a good experience. Everyone was friendly and answered all my questions. A few weeks later I received a "thank you" letter with a gift card. I hope I don't need them again but if I do I will definitely go back. Thanks read more

I came here for a small repair and spoke with Steve. He took care of it right away. Good customer service and good people. I recommend this business as as a good bodyshop for others. read more

M & L Auto Collision - Auto Repair Near Me - Norco, California

I've had multiple body work and paint issues with my dream car since week one of owning it and M&L Auto Collision has taken EXCELLENT care of me and has gone above and beyond to make sure I was 100% satisfied! Thank you especially to Bill, the owner, who personally has gone out of his way making my car look just right.. and backing up and guaranteeing his shops work. And, thanks also to Andrew who is always pleasant and accommodating for dropping off and picking up my car and for taking the time to help me with a few personal requests and concerns. As a business owner in Norco as well, I appreciate the personal touch and small town feeling of this family owned business. Thanks again M&L Auto for helping me keep my dream car looking amazing! read more

M & L Auto Collision - Auto Repair Near Me - Norco, California

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Professional office staff and expert body shop! When I saw my car I was in awe... it looked better than when it was new. I will never use another business. Crossing my fingers it will be for something I'm restoring for fun. Thank you M&L read more

I just had my second repair done by M&L, I had a machete accidentally slip out of someone's hands and cut into the side of my Truck, and now I had some peeling near my roof on my 2017 F250. Bill and crew have proved to not only do amazing work but they are honest and trustworthy! In times when it's hard to know who to trust so you don't get ripped off, M&L is the only place I would take my vehicles for repair. read more

M & L repaired some dents & scratches on my 2007 Tundra & repainted the entire truck. It looks just like the first day I drove it off the lot. Very happy with the quality of work. read more

M & L Auto Collision - 2007 Toyota Tundra - Auto Repair Near Me - Norco, California

My husband was driving home from work one day and something hit his car. Hit it hard enough to knock out a piece of the front bumper ‍ I decided to look into an auto collision place for the repair and found M&L Auto Collision. I'm happy I did! Javi was so helpful and nice. We went in on Monday morning, got an estimate of how much it would cost and how long it would take for the repair. He was able to get his car back on Friday morning! Should anything happen to our cars, I'm bringing them to M&L Auto Collision! read more

M & L Auto Collision - Good as new! - Auto Repair Near Me - Norco, California

WOW, what an amazing experience. If you are considering getting your car repaired or upgraded anywhere else don't. M&L was amazing from the very beginning of the process to the last second. They handled even the rental! They were completely honest and did not cut any corners. The customer service from each person I worked with was more than above and beyond from Annette and Jim to Javier and the entire staff inside the office. My car came out looking better than it did before the accident. I was so impressed with the work that I felt inclined to jump on here and write a review something I never do. M&L auto collision definitely gained a customer for any future repairs ill ever need. If you are doing your research on where to get your car repaired or worked on just stop and go to M&L Auto. read more

M & L Auto Collision - Auto Repair Near Me - Norco, California

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Had a minor scrape on the front bumper of my Prius and was stressing over the hassle and cost of patching it up. I was looking for a place that would do a simple repair job without pulling the whole car apart unnecessarily and leave me stranded without a vehicle for a week. Bill walked me through the repair options and let me decide what worked best for me, helped me get a rental car, and provided excellent follow-up on the status of the vehicle while it was in the shop. My car even came back cleaner than when I drove it off the dealership lot. His team did an amazing job and I am so happy to have found them. Cost was very reasonable and you can't even tell that I ever hit a curb. Would highly recommend! read more

M & L Auto Collision - Before. - Auto Repair Near Me - Norco, California

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My 2020 Honda CRV was brand new with less than 8,000 miles on it and I was hit. M & L came recommended from my maintenance friend where I reside. I was hit Feb 2022 and unfortunately parts were on back order for weeks so I had to drive my vehicle until they were ready. Luckily I was able to. Parts were ordered and I was kept updated weekly on arrival ETA. I was extremely pleased with everyone I dealt with. The owner himself called me once even with an update. Shannon the front desk receptionist was very friendly and helpful. She even drove me to get my car rental nearby Upon initial drop off. Miguel was my contact person and he was always helpful and considerate when I called or when he updated me. I was extremely pleased with everyone and the service. The guys in office were very friendly and always engaged in my conversation while waiting. I will 100% be recommending M & L auto collision with 5 stars. The drop off and pickup process was fast and smooth. Great employees. Great owners and great service. Thank you !!!! Mary B read more

This place is absolutely amazing. Great work! Great communication! Absolutely fantastic. My car has never looked better. Great job Steve kept in Communication with me and my car is amazing! Great job! read more

M&L did an excellent job in my Suburban. Bill took care of everything he said he would. Javier is also really professional and returned my truck in mint condition. I would absolutely recommend M&L Auto Collision. read more

Javier, Juan, and the team did a great job on my vehicle. This is the second vehicle I had repaired through insurance. The service and follow up is great! My cars have always come out of the shop looking brand new. That's a reflection of the team Juan and work they do. I would highly recommend body work at M & L. Ask for "Javi" or Javier! read more

EXCELLENT service and QUALITY work. I called in a panic as my brand new vehicle needed repair to the rear bumper. I spoke with Javier and he made me feel very comfortable that I brought my car to the right place. Immediately, that same day they were able to take my car in and I got it completely finished within a few days. The color match was perfect and you can't even notice the damage. read more

M & L Auto Collision - After taking to M&L Collision. - Auto Repair Near Me - Norco, California

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Took my 2018 Crosstrek here to get a dent repaired on my rocker panel.  The owner Bob worker with me and gave a great quote for my repair and explained to me in detail what needed to be done.  Dropped My car off and 4 days later picked it up.  It was repaired beautifully!  Like it never happened.  I would definitely recommend this place to anyone looking for quality work at a fair price. read more

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