Customer service is really good. Staff keeps you updated on the repairs and also you get email alerts for insurance claims and processes for car repairs. I highly recommend them for auto insurance claim and they partner with car rental so you can simply drop your rental and get your car back. Hassle free and convenient. Love it read more

Got in and got a quote very easily and they were extremely helpful. They made the whole process feel alot easier then I expected I would recommend to others. read more

Amazing service. Quality staff. Prices were great. Had my bumper splash guard replaced. Maria Balistreri has amazing customer service. Good stuff will return here again. read more

Great experience with Caliber Collision! The staff was friendly, professional, and kept me updated throughout the process. They did an excellent job on my car, and everything was completed on time. I am very happy with the quality of work and would definitely recommend them. read more

We have used Caliber Norco multiple times in the past and have always been please with our experiences! The staff are kind, thorough and helpful, I highly recommend this service center. read more

The service was outstanding! They did a great job repairing my truck! George provided exceptional customer service!

Everything was quick efficient and thorough! Maria communicated with me nearly everyday with updates on the vehicle. Even addressed some concerns I had. Love that it's life time warranty. And the employees are nothing but professional and awesome. It's great to deal with people like this because nowadays customer service isn't a thing. Vehicle was ready a day prior to the scheduled date as well. Loved it. read more

Caliber Collision - Body Shops Near Me - Norco, California

Brought in my Jeep GC to get some parking lot damages repaired caused by another vehicle. They sorted out everything with the insurance company for payment and had the car ready within days! It looks like nothing ever happened! Very professional and the prices seem very reasonable. read more

Great work by this company. I really appreciate the GM getting my rental handled for me

Needed a quote for some damage a business caused. Very friendly staff and the quote process was fast and easy. I have to drop my car off in a few days for repair so I will follow up on how the repair goes. read more

Super easy to work with, they gave me updates on my car daily. Also drove me to enterprise to get my rental car and allowed me to leave it at caliber when car was ready. read more

When I stepped in the shop, I came to get a quote with the idea of getting quotes elsewhere as well. But because Maria and Rebecca were so helpful and informative in getting me serviced at this location, I got my car situation figured out, saving me time going around town shopping for other quotes. Definitely would recommend to see them for help with auto body repair needs! read more

George and his team took great care of us, and our car. Excellent customer service and quality body work. I highly recommend. Paul read more

Maria is sweet and helpful We have always gotten professional help from caliber Drop off is fairly quick- and they take it from there :) read more

I came back here again... they are very friendly and helpful . Especially I was late but they took care of nothing happened!!

Jorge with caliber collision Norco is extremely unprofessional. He will lie and state things are not part of the estimate. State they will be additional costs. Take additional time. He became very aggressive and lunged himself into my face because I had the audacity to question him. He was explained the estimate when my car was first taken in. He explained how the repairs would be done. Day of drop off to fix my car he changed to stating half the work is not covered and not part of the estimate. Insurance company and the estimate from caliber stated he was lying. The manager said "it is what it is" when I told him about his employees actions. read more

Profesional, friendly, and Very quick ! above and beyond. they took care of everything.

You guys were awesome! Maria and the sweet lady at the front were so kind and extremely helpful. My car was done very quickly and communication was on point. I highly recommend anybody to come here. My car was even done before the estimated date and they worked with the time that I was able to pick it up due to my work schedule. And I love that you can track your progress on carwise.com. read more

The workers here are very helpful and kind here. I definitely recommend to come here for a smooth, easy process.

Service (car body repair) went well and in a timely manner. Staff was all superb! Very nice and very helpful. Would recommend coming here, if you need to. Ask for Jorge!! read more

Caliber Collision - Body Shops Near Me - Norco, California

Very easy to work with they did an excellent job on my suburban!! They contacted me when it was going to take another day and it only took a week to fix two areas I would highly recommend you always using Caliber in Norco they are outstanding!!! Heather Lasher read more

Fast, and staff are nice and friendly. There is also a coffee machine and a friendly lounge. By the time service the was over, there repairs were good according to my liking. Thanks guys. read more

Caliber Collision - Body Shops Near Me - Norco, California

I took my 2025 Hyundai after being hit with road debris. I was treated very well by Letty as soon as I arrived. Isaac took care of my car and delivered it ahead of schedule not to mention looking great. Thank you can't recommend them enough read more

They will rip you off. Get every last penny out of you. Don't say I didn't warn you. Kept adding cost to it, which was unnecessary.

I got my car back like it was brand new I am very happy with the results. Looks like nothing happened. They are very nice people and great with communicating service updates. They value time and effort in their work. Thank you caliber collision read more

I made an appointment through the website got confirmation and a name of the person that was supposed to be inspecting my vehicle. When I showed that day, they couldn't find my appointment were being very rude saying I didn't schedule one even with the proof of the confirmation, then took one look at my car, which just had scratches on the side and basically said that they're not gonna touch the car because I had previous work done to the front door. I understood overall why they possibly didn't wanna touch it. Customer service was overall just horrible. You or insurance pays a lot of money so the experience overall was really important. I would go somewhere else. read more

Awesome Service Customer service is 1st class We are so happy to have our business with you guys read more

Great quality and care. Very good communication and stayed on track with work. Thank you! read more

Caliber is the only place I'll go for repairs. They are courtesy and knowledgeable. There are multiple locations available and the one in Norco is very convenient. read more

The service was amazing when I came in! The team quickly assessed the damage to my car and got it fixed efficiently. Super friendly crew and excellent work--highly recommend! read more

Although we didn't need to use their services this time due to a small accident, previous services on our vehicles have been excellent. From first meeting to get an estimate. The actual service on the vehicles. To follow up calls to make sure we where satisfied. Also love that you can wait in reception drinking their courtesy teas or coffee! read more

The staff is very welcoming and gave genuine care about me and my car. Patient staff. Great value and service.

Great choice to fix your car, they give perfect estimation and quick service and response. Timothy was helpful as well.

Needing bodywork done on your car, especially after an accident, can feel miserable and stressful. Caliber Collision made my experience as seamless as possible. Becca and Tim are very helpful, courteous and nice. My car looks amazing- they even cleaned the inside and out (and it was on the dirty side). Overall very pleased. Thank you :) read more

My vehicle has needed a few repairs in the last 2 months and caliber collision has never failed to bring my car back to life. They have a great customer service and wonderful timelines for services, they have exceeded expectations! Thank you Maria for my latest shop visit/ repair! read more

I took my jeep cherokee to caliber collision in Norco. Wow was I impressed. I walked into the lobby and was treated wonderful. I had Jorge as my contract. Jorge kept me updated and informed the entire time. The work was great and my vehicle was done earlier than expected. I will absolutely recommend the Norco caliber collision. read more

Do not use if your insurance tries to send you there. They are horrible! They have taken a whole month longer than projected. Now they have a back order, BS. I PERSONALLY WILL NEVER USE THEM AGAIN read more

Great service, great communication and quick turnaround! Help me thru the entire process.

I brought my car 07 Mazda 3 to this location and they were very helpful in repairing my car. They made sure to communicate with me with all the steps being made. The process did take a little longer than expected but it was a job well done. I was helped by Maria who showed professionalism. I definitely recommend this spot if you are looking to get any repairs done. read more

Really fast turn around time. I had the pleasure of working with Steve who was super communicative and on the money with when things would be ready. read more