Had a pre-purchase inspection done on a car I was looking at. They did a great job of inspecting the vehicle, answering any questions I might have, and walking me through everything. Would definitely recommend getting your car serviced here as they are both honest and patient with great customer service skills read more

My go to for oil changes, alignments and repairs. Friendly staff and always reliable.

Brought my Tesla in for an A/C filter change and alignment, and Jose took great care of me. Super friendly, explained everything, and my car now drives smooth and feels like new - highly recommend this shop. read more

The best service I have ever received at an auto shop! My catalytic converter had been stolen and the other place I took it to placed a spacer on my O2 sensor leading me to fail my smog. JG not only helped me by removing the spacer, they were quick and empathetic to my situation. I definitely will come back here for any future car needs and love that I will be supporting a family business that is reliable and trustworthy. Thank you so much! read more

Shitty experience these people are scammers!! Don't go here if you don't want to get mislead and forced to pay a "holding" fee. I came down here to get my car diagnosed and was then called by one of the mechanics who then told me it will be $1,800 for a new battery and oil pan and that they can't do the diagnosis until that's payed. I said nope i'm good and then they said "well you have to pay $65 per day for a holding fee " which they never clarified beforehand that said thing was even a thing.. read more

Great service and very professional quality work I get all my auto work done here! They do everything from service and maintance to complete engine rebuilds! This Shop really knows what their doing and prices and very good Extremely competitive great prices! And every 4th oil change is free! You can beat that! I highly recommend them! Ask for Pilar she will give great service and can get your 4th oil change free! If you ask for her! Sincerely Joseph I read more

JG Auto Services - My 2019 Honda Accord great service from JGAuto their the best - Auto Repair Near Me - Norco, California

Needed a oil change on a Friday night and came here around 4pm and it was not a problem at all. In and out in about 30 minutes. Juan at the desk was very helpful and nice as well as the mechanics. I am not sure if it was the owner but it seemed to be, was speaking with a few costumers and he came across as honest and sincere and a good person. I have now found my oil change go to place. It was $25 regular oil, $40 for synthetic mix and $70 for synthetic. read more

I have been bringing my car here for repairs for various repairs and each time I have experienced great service, quality work, and clean environment. This is a family owned business that cares about the customers and treats you like family. Pilar does a great job at patiently explaining the diagnosis in detail. The lobby is clean and stocked with drinks and snacks, which is nice. I also like the shuttle service available when needed. This is a great place to take your vehicle. read more

Checked with several garages in the area. My initial quote from Toyota was near a $1000. So I knew that was way way too much. After reading a bunch of reviews and getting pricing estimates. I went with JG Auto since they gave me a good price (not lowest or highest) plus their reviews had other Toyota's that they worked on. * Replace Spark plugs * Engine coolant change * Inverter coolant change * Transmission service * Check Ball joints dust covers * Check Drive shaft boots * Check Steering linkage * Tighten nuts and bolts on chassis & body * All fluids topped off Service was good. Communication was good. Getting an appointment was easy. They stayed true to their time commitment. I am really happy with the outcome. read more

Polar removed my catalytic converter and then tampered with my manifold. She is the absolute worst and have already pursued legal matter. This shop is shady and should not be allowed to operate providing these illegal services read more

Really appreciate the honesty of Jorge and Jessica, especially helping me out w the cost!... they go above and beyond and takes care of little things he can totally charge for ... 1st time I met him he told me not to do something and that's all I need to trust someone to take care of my automotive needs! Appreciate you guys! Jordan and Julien Honda Odyssey read more

JG Auto Services - Julien and his first gf Stephanie ... they ride in the van lol - Auto Repair Near Me - Norco, California

I've been going to JG Auto for 3 years and when it was under the management of Jorge/George I wrote that previous review. Jorge was truly amazing. However, BEWARE customers the ownership has changed and since then my experiences with them has been horrendous (I'm talking...be prepared to file civil suit or small claims). In fact, if anyone else has had a similar issue please contact me for a larger claim. I will write an honest and balanced review below. First, in doing a routine oil change I was surprised they still honored the price the previous owner had and even did a military discount. However, in that oil change they pressured me for other items. Specifically, they claimed I needed to do a full tune up which would cost $270. I declined but was pressured. When asked what involved a full auto tune up they would not list it on my invoice. Second, On November 21st I came back for the recommended auto tune up because I was doing a road trip to another state. In this visit to JG Auto, they up sold me again claiming I needed much more than a full auto tune up. To best prepare for the road trip I acquiesced, and paid for everything from a new radiator to water pump. During this visit there was barely any communication of when my car was done. In fact, they had to keep it overnight. Knowing I had to leave for my road trip within hours on November 22nd I finally showed up unexpectedly to the shop to get my car. I want to be clear sometimes he (Hector) did answer his phone and his texts but always gave comments like "Oh, it's almost done. I'll call you back in an hour" but never calls back. Third, 3 days later on November 24th, 2019 in a different state radiator fluid was all drained out underneath the car and thus I had to replace the radiator AGAIN. Because of this I had to stay overnight in that state to wait for the car to be fixed. Worse yet, my husband had to fly back to CA for work which added hotel and flight to our costs. We returned to CA with the broken radiator in tow and delivered it to Hector on November 30th alongside all the receipts of cost incurred because of the broken radiator. He said he would handle it and that I should give him 6 weeks. Fourth, because it was the holidays we have him more than six weeks. However, we did email and call to get updated, which he never returned any of it. By January 24, 2020 (well over 6 weeks) I called to figure out what was going on. Hector finally answered his phone. He acted surprised that his "Boss" never contacted me and then proceeded to tell me that he would call back in an hour. Heard that before. Of course today is January 30th, 2020 and he never did. Yesterday I had to email a ultimatum and will be legally pursuing this if not addressed by February 10, 2020. Don't get me wrong. They seemed like nice people. In fact, I trusted one of the mechanics who drove me home because he divulged he was a man of faith. However, DO NOT GO HERE. It's been a nightmare. As of today, no one from that business picks up their phone nor do they respond to emails. In fact, as I call the number on this yelp they do not even have a VM anymore. Document everything. read more

I've been going here for years and never had a problem. My car was acting up two weeks before Thanksgiving and I dropped it off here not knowing they changed ownership. They "fixed" the issue for $700, and not even a block after driving it off the lot, it acted up the same way. I gave it back to them and they supposedly fixed it again and I was told the car would drive funny for 80 miles, but should be good after that. After driving it for 125 miles, the car still acted up the same way, but not as often. I again took it back and they had to fix a broken lever for $200. I was told the car was ready, so I go to pick it up and they ended up telling me in person (instead of over the phone) that there was a different issue with the car and asked if I wanted to get that fixed and it should only be a few hours. I agreed to it, but in the end it wasn't ready until a week later. I finally get my car back 5 days before Christmas and there was a major leak I noticed a few hours after I got it back. I ended up taking it to the Honda dealership and paid $300 to fix it because I didn't want to deal with them anymore. Waste of time, waste of money. I won't be coming back. read more

JG Auto Services - This video clearly shows how bad the leak was after getting my car back. - Auto Repair Near Me - Norco, California

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Took my vehicle in for a diagnostic check, also got an oil change, NOW MY ENGINE IS KNOCKING! **UPDATE** I took my car back to them and Hosea took care of the problem right away. THANKS! read more

I don't think Jorge is there anymore...Sooo stay away. Just charged my wife $80.00 for an oil change. Are you KIDDING. STAY AWAY. Even jiffy lube is cheaper! Not the same place. read more

I DO NOT RECOMMEND COMING HERE. I've been here once before and they were GREAT , no hiccups. My second experience with them however, was a total disaster and i will never be back. They misdiagnosed my car, then added extra charges because they "mixed my car up". I was forced to spend $300 on a rental, for them to call me days later and call it a mistake. No refund and a lack of professionalism when answering questions on how they "mistook my car for another" when i have a license plate on it! They then threatened to tow my car stating it had been in the lot "too long" even though i had the money ORIGINALLY to pay for damages! This janky shop costed me $800 when my rent was due and could absolutely care less. I DO NOT RECOMMEND COMING HERE. read more

My car over heated and they said I needed a new thermostat housing assembly and they charged me $840. I couldn't drive it to get a second opinion so I said yes. This price is high for that work but again I couldn't drive it and obviously I needed my car. My AC wasn't working so I asked them to look at it. Got a quote of $1200 because they said the compressor was bad and they recommended that I also replace the condenser. I wanted a second opinion so I took it to my regular mechanic who had been on vacation. He checked it out and told me everything was fine and it just needed a service. The service was $180. They wanted to change out the whole system for no reason besides making money off of me. This is why people don't trust and hate mechanics. They are over priced and lied to me about what the car needed. Never going back and I will never recommend this place. read more

Where do I start...I'm afraid to share that I found a true and very reliable place to take all my cars. These guys are so good that it almost does not seem real! If I could give them 10 Stars I would...their advice, suggestions and professionalism are top notch...I'm very careful and super paranoid about dropping my baby; aka my Mini Cooper with anybody...they truly work on your car as if it's theirs! What a find, Manny and George will take care of you! Check out the killer job they did replacing my brakes with a custom paint job and new rotors...and they were super patient and careful the whole way through. read more

JG Auto Services - Front Brakes! - Auto Repair Near Me - Norco, California

So I just had the experience with the new owners of JG AUTO SERVICE, I will say the fact that Jorge wasn't there anymore and with the new reviews , I was reluctant and I realize this pilar and her crew were Fantastic! They helped me out and got me back on the road. I'm looking forward to building a new rapport with them. I might have not got the same discounts as I have in the past with Jorge , But then again I didn't get it with Jorge my 1st time going to him , but what I did get was excellent customer service, honest evaluations and a fair Pricing which is exactly what I got with Pilar (hope I spelled that right lol ) & and the new JG auto services team . so I really appreciate the The service I received today and I am looking forward to building great relationship with the new crew.. THANK YOU Pilar for being so understanding of my situation and helping me out I really appreciate it‼ read more

Save yourself the headache (and the money) we brought my husbands car here for a sensor fix and got the car back to discover there were parts missing. I called and we decided to give them a chance to fix their wrongs and turns out the car had another problem that was gonna cost us $1600! Awesome. We were told the car would be fixed in a couple days. Ok. Well a week and a half later, lots of phone calls (from me to them), and finally getting fed up they call us at 5:23 PM saying our car is ready for pick up. After the guy said he would call me back in 10 minutes at 4:40 PM. We were already on our way though so we barely made it before they closed. Ridiculous communication, kind of shady because of the missing parts. read more

Awesome customer service from Jorge. Took my car in around noon for overheating and they got it fixed within a few hours and out the door! It would've taken a few days and double the cost if I took it to the dealership as I have before. Highly recommend this shop for auto repair needs. I will be a returning customer for sure. read more

I contacted Jorge for a full synthetic oil change for my TRD Pro Tundra. $70 out the door with Mobile One, $30 less then anyone else. I dropped the truck off at 10:30am and they had it done by 12:30pm, yes they were busy. Over all excellent customer service, great prices with top quality parts. read more

Dishonest, crooks, not knowledgeable, no communication. Do I have your attention yet? I hope so. Avoid this shop at all costs! I brought in a Prius for what was thought to be a problem with the left side hub or bearing. I left the car and waited for a call for diagnosis. That took a few hours. After receiving the call I was told I needed to change left side bearing. I requested a quote and was told that I would receive another call back with pricing. A few more hours go by. I call in to get info before the shop closed. No answer but I did get a call back a few minutes after and they tell me they are working on it... Wait a second, I didn't authorize any work to be done but youre working on it before giving me a quote? I need the car so I just decided to deal with it. I come to pick up the car, make the payment and be on my way. After driving it for 2 maybe 3 miles, the problem seems even worse than when I brought it in. I call and they tell me that they test drove it, it should be fine. No, the problem is still present. I bring it back in and leave it for a few hours awaiting another call. They call me back a few hours later telling me it may be the bearing on the transmission left side and that I needed a new shock which they again replaced without any authorization..... Again. I come and get the car a second time and drive it a few miles. Problem is still there. At this point I have given up on hope for this shop despite all their good reviews. I decided to just take it to the dealership. What does the dealership tell me? The problem was on the right side, not left side as diagnosed by Jorge and company. I brought this to their attention and they had promised a refund on services. They dodged all calls and no call back. CROOKS!!!! I will be reporting them to the BBB. Do not bring your vehicles here. read more

Bring back the old ownership!! Was taking my car there since 2016 and had to find out the hard way!! That they had a change of ownership. All I did was drop it off for a oil change. That normally Jorge and his guys would have my car done within 30 min. So with the new ownership 5 hours later no call back or an update on if my car was ready. Had to get an uber " there myself to find out they didn't even do the oil change!!! When I left my phone number and let alone email address. Look for another mechanic.. horrible communication and service.. read more

Amazing customer service, from them messaging me back to setting up and changing my appointment, once there they know exactly who you are and the kind of car you are bringing in. Price was at least $150 less than anywhere else. Thank you guys we will be defiantly back! read more

Jorge was on point with the quote and time frame. Great job Will go back for all my service. Update 1/16 Just hand another Great experience at JG. Had some work done was quoted within minutes and Great job! Thanks for all the work! read more

I've been to other places around and none of them are as great at this place they work with you with prices customer service is amazing they treat you like family they always make sure you are 100% satisfied. Before you leave read more

Jorge & his team are the best. After my car was overheating I decided to message Jorge and he responded quickly with confidence that he could help. Brought my car in and Jorge offered to have an employee take me to a car rental as I had work and needed a vehicle. After a day my vehicle was ready and the problem was fixed. Jorge kept me updated throughout the entire process and made me feel comfortable with the care of my vehicle. Thank you Jorge & staff! read more

Jorge and his team were absolutely excellent. You don't see mechanics like him very often. I had to get all 3 engine mounts on my vehicle repaired and Jorge's quote was the best. I had never met Jorge but saw the good reviews on here and decided to give it a try. Jorge recommended using OEM mounts but he gave me the quote for both the aftermarket and OEM prices. I'm cheap so I went with the aftermarket parts. Jorge installed them and the parts with labor was an extremely fair price. Jorge offered to shuttle me to wherever I needed during the wait. After the repair I realized that the aftermarket mounts didn't fix the problem. I reached out to Jorge and explained to him the issue. Jorge said no problem, he would fix the issue. I ended up getting the OEM mounts. Jorge installed the OEM parts and only charged me the difference in parts, didn't charge a dime for the 5 hours of labor it took to install the new mounts. The car now drives like new. I can't begin to say how grateful I am for mechanics like Jorge. If I were anywhere else they may have re-charged for labor and charged full price for the OEM mounts. Jorge and his team are all very friendly and personable. I would recommend these guys to anyone who has car issues. Thanks again Jorge. read more

I originally went to Green Smog Check to get my registration completed. It happened to be a rainy day so I noticed my windshield wipers needed to be replaced. I asked the young man at the smog check if he could do that for me and he referred me next door to JG Auto. I was helped by Jorge and he did a terrific job getting my Sequoia up to par! He did an oil change, new windshield wipers, rotated my tires, topped off all the fluids and all for a very low cost! It should've easily been double the price! Jorge is professional, courteous and his business is a one stop shop for all your auto's needs. I will definitely return! 5 stars well deserved! read more

JG Auto Services - Great prices! - Auto Repair Near Me - Norco, California

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JG offers outstanding customer service!!!! I took my Mercedes in today for service and they fixed my tire that had a nail in it as well. They offered to give me a ride home and to pick me up when the job was complete. Their prices are great and the customer service was awesome. I definitely recommend this place to anyone interested in in car services. You guys deserve 10 stars!!!!!! read more

I was very pleased with the service I had received from JG Auto Services. I took my car in for a inspection and they were very thorough with the inspection. They took the time to look at every little thing. read more

Been coming here for 2-3 years now. Oil changes, breaks, and tune ups. I always recommend family and friends. Service is always done well and on time. I'll be in soon for a pre road trip check up. Thanks JG Auto! read more

JG Auto Services - Made it to our destination, Thanks to JG Auto for pre road trip inspection! - Auto Repair Near Me - Norco, California

The most honest repair shop! It was a pleasure to do business with such hard-working, up front people!

Still the best shop in town! I always know I'm getting the best price in town. Once in a while, I'll have car problems that happen at the worst times. After being stressed, I always walk out of their office with relief. They'll work with you on splitting the payments maybe into two if you need it! I go here for regular maintenance at all times now. read more

George is the man! Very knowledgeable, quick no hassle service, and most of all honest. I usually fix my own car issues but divorce and the lost if my garage. JG is the next best option. read more

So....My A/C went out in my car. I took it to the dealer to get it looked at. Was hoping it was still under warranty because it's basically still a new car, only 3 1/2 years old, 2016 Hyundai. After paying them $132 for a diagnostic because they told me that's the only way to find out what's wrong with the system to see what's covered in the warranty, to find out that the compressor is bad and that is not covered in the warranty. It would cost me $1345 + tax to get it completed...WTF!!! I asked the dealer what happened to the 10 years 100,000 miles bumper to bumper warranty that Hyundai claimed to have? He told me that's only for the powertrain. Again...WTF!!! It was supposed to be bumper to bumper. This is soooo false advertising on Hyundai's part. Going to call Hyundai Corporate to see what's up with that. I then remembered this shop, JG Auto Service, in Norco. It was referred to me by the guys at Green Smog Check, another great shop to bring your patronage to. They are right next door to JG Auto. So, I went to JG Auto and was greeted by a great staff. I explained what happened at the dealer and what they say was wrong with the A/C to Manny. Manny explained in detail what he will be looking at and gave me a quote. I asked do I have to pay for the diagnostic again? He said no, it's all good. The quote Manny gave me was a little more than 1/3 of what the dealer was going to charge and still lower than other shops I had called around prior. While I was waiting for my A/C to be repaired, listening to the way Manny and the staff treats the clients, I was really impressed. Even my wife said, WOW!, she'd never heard a shop that honest and she trusts them which she never have for any shop before, especially the way they treat their female customers. They weren't trying to rip off the female clients. They were actually helping them. I would recommend JG Auto Service over and over. If I can give 10 stars, I would. That's how good they are. read more

First time here and everyone is so friendly. Quick efficient service. My wife has bringing her can here and kept recommending it to me. Glad I finally did it. read more

I found an honest mechanic. These guys are amazing. I was told by another shop I needed a new brake master cylinder after they replaced my brake pads. I also had an oil leak since forever, so I thought I should get them both done. I called for some quotes, and JG was about 1/3 lower than the next lowest quote. They said they couldn't quote me on the oil leak until they saw the source. I brought it in, and gave them the O.K. to replace the cylinder and inspect the leak. Here's the impressive thing: Manny from JG called me later that day, and told me the lube n tune where I got my pads replaced was mistaken. He said my master cylinder was fine. He and JG Auto had the integrity to turn down work that did not need to be done. He gave me a very reasonable quote on the oil leak, and the car was ready same day. Leak is gone, brakes continue to work fine. I am very impressed, and will use them again. Thank you. read more

Don't waste your money, stay away from this place. They replaced both my cars headlight bulb but ended up messing up the mounts, so the focus of the lights are not centered which is hard to see at nighttime. I have to replace the whole headlights which is going to cost me $1600 only for the parts. They also put the wrong spark plug when they did the tune up. read more