I got new rotors and brake pads. This place is absolutely amazing. Met the owner who is a real genuine guy. He shoots you straight and honors what he tells you. He will listen to what you need, and try his best to deliver. I couldn't be happier. If you need brakes, just switch to this place. Best decision you will ever make. read more

Norco Brake & Alignment - New Brake Kit - Auto Repair Near Me - Norco, California

Dropped off my car here for some concerning noises coming from my brakes, the tech that helped me listened to my thoughts/concerns and assured help. The issue was found quickly and explained to me, my car sounds much better now! Big thanks to this place !! Would highly recommend read more

I called this shop to get a quote on replacing the brake pads on my SUV, and the experience left me feeling like they were trying to take advantage of me. When I asked for pricing, they told me they "charge per axle," ($350) which is vague at best and misleading at worst. My mid-size SUV has two axles but four brake calipers, so depending on how they decide to interpret their own wording, the price could be completely different. A reputable shop should clearly state whether the quote is for front brakes, rear brakes, or all four wheels, not use confusing language that leaves room for surprise charges. It really felt like they assumed I didn't know how my car works and were hoping I wouldn't question their pricing. This kind of shady communication is exactly why people don't trust auto shops. If you want honesty and transparency, I'd recommend looking elsewhere. read more

Roger Rocks! Great service, honest, and super reasonable pricing. We've got an old clunker van, and he keeps it running smooth! Thank you!

We are so happy to have found our new to-go shop! Roger treated us with utmost respect. He reviewed an extensive report that the Subaru Service Department had provided. Of course , the report was a (F) minus but once Roger looked at it - he said let's prioritize and it's not that bad. What a relief! Safety and customer service is his priority. His shop is clean and he is so attentive. read more

Norco Brake & Alignment - Auto Repair Near Me - Norco, California

Happy to have found an honest shop and owner!!! Roger gets an A+!!! Had my Jeep brakes done for a very fair price and will be taking my other cars here soon. read more

I will never go anywhere else. Both my husband and I have been customers here for nine years whenever we need her brakes done. They are honest! They have never miss guided us in what we need and also what we don't need yet. I fully trust them. I do recommend planning to make a appointment ahead of time. They are busy, because they are good. So sometimes it may be a couple days for availability. However, when they say your car will be ready you can rest assured it will be ready. read more

Roger is always honest and does great work. I've been a customer for over 10 years. I highly recommend.

Roger was amazing and far exceeded our expectations. His professionalism and attention to detail was much appreciated. I found this place via Yelp and was sold by all the positive reviews. Clearly, they are consistent. I now have a go to auto mechanic and will definitely return. read more

If I could give six stars I would! As a woman, anything to do with my vehicle I always feel at a disadvantage because of past experiences. All of that disappeared when I came to Norco Brake and Alignment! The first thing I was impressed by is how CLEAN THIS PLACE IS! They were busy but you could tell the care they take with how nice the shop is kept. What blew me away though was my interaction with Roger. He not only was fair and honest with his pricing but he taught me something. He took the time and showed me exactly what went wrong and the importance of fixing it. He made me feel part of the decision and solution and that has no value! We will be long time customers here! Thank you! read more

First time I used Norco B&A and looked for a shop as my local Ford dealer disappointed me taking over 2.5 hours just for just an oil change then lost my keys for 30 minutes. But they did list my front brake pads were down to 1 mm and the slight coolant leak I was seeing was due to the EGR coolant hose; 6 liter 2004 Ford diesel. The last front brake service was 4 years/57,000 miles ago so I wanted a shop that first could properly handle working on a 1 ton F350 dually and understood my desire for premium parts to get similar mileage from new brakes. First thing I noticed was the exterior sign showing they also do diesel services and also how clean both the shop and the office area looked; quite a bit different than many shops I've seen. Roger understood my desire to pay for premium brakes parts and that quality Ford parts would be used for the EGR coolant leak work once diagnosed. He explained what is needed if it was just the coolant hose leaking but that if it turned out the EGR cooler itself was leaking, what would be entailed to replace that. All work was performed on time and with the premium brake parts and the coolant leak was resolved with just the new EGR hose kit and no need for the expensive cooler replacement. The invoice had the parts all listed with part numbers, labor charges broken out and very easy to understand what the different costs for each service was. I will for sure go back with my vehicles there for future servicing needs. read more

Roger was awesome. Super helpful and honest. I appreciated the care they took of my car. I will definitely be back and will recommend to my family and friends! Thank you again!! read more

This is one of the most nicest places I've ever been honestly to get my vehicle worked on Roger is one of the nicest guys and quality work that you can trust. I had my brakes done their front and back and the prices are amazing. He's going to be my new mechanic For the rest of my life I can't say enough wonderful, wonderful place I recommend them highly!! read more

Norco Brake & Alignment is hands down the best auto body shop in town. Roger is one of the most honest shop owners I have ever met. I only bring my car to him and I recommend this shop to all of my friends and family any time they ask for a recommendation. read more

I went in with my F250 thinking I probably needed brakes after 50,000 miles. They checked them then let me know that I was only at 50%. Wow. Some places would have just put new brakes on and sent me on my way. I am so grateful he was so honest. It is a big, clean modern shop. He has a customer for life now!! read more

Made an appointment for multiple things to be worked on for my car. All work performed and in reasonable time. Roger explained to me what my vehicle needed and never tried to push unneeded work. The price charged for parts and labor was great. I'll be coming to this shop for all my automotive needs. Glad there is a shop like this in my neighborhood. read more

Roger is great - solid work and fair price. He also took the time to discuss my vehicle with me and actually kept it in his shop over the weekend at my request when I couldn't pick it up on Friday. I highly recommend! read more

Im always very satisfied when i need to visit norco brake and alignment for oils changes. The owner is extremely helpful read more

Roger is the BEST! You will never find a more honest, helpful, knowledgeable and fair price mechanic PERIOD. Probably the Best Business owner of any business I've ever delt with. A True Professional. Wish more people were like him. Would use my Yelp Bonus 6th Star on this review if that existed. read more

Today was the second time I have been here. The first time was about 3 years ago to have my back brakes done and today. Today my brakes went to metal on metal with zero warning and so I was parked in front of the shops when it opened, promptly at 8 just like they advertise, Roger greeted me and I explained my situation to him. He said he would find a way to get my car back to me by 10am and he did. My total also came back in about $15 under the estimate which really made me happy. My 10:15 I was happily on my way to work. For the ladies who are looking at going here. I never felt like they were trying to pull the wool over my eyes like some other places I have esperienced. I am familiar with cars to a certain extent and some other places I have known they were trying to take advantage of me. Here I had no worries and Roger was very upfront and honest. Will be coming back here for all my brake needs! read more

Roger is the most up standing owner/mechanic that I have ever dealt with. There were a couple times I took my car to him after the dealer told me of some repairs that was needed. And Roger took the time to take a look (without charging me) and found that those so called repairs were not necessary. He doesn't charge you for anything unless he informs you first. It is a good/bad thing that I have to make an appointment to take my car there.....Bad for me since I have to plan for it and good for Roger because it is busy for him and their work is good and honest. This is the place to get you car worked on if needed! read more

He was reliable and very helpful. Honest and didn't charge for an inspection. I would go here again! Thanks again Roger.

My Mom brought her car to Roger to have the brakes repaired. He has renewed my faith in mechanics. He was courteous, professional and fair. I highly recommend him and his shop for any repairs you might need. read more

Roger was very personable and helpful. I brought my Yukon in to have my rotors and brake pads changed out. They were able to replace it with the parts I brought in. Many of the different places I called locally said they were not able to install parts brought in by customers. I was able to schedule an appointment and was in and out because Roger had 2 of his guys work on my vehicle; just so I didn't have to sit around for 2-3 hours. I was out of there in about 1.5 hrs!!! Thank you for the prompt work and taking consideration of your customers time. I 100% recommend this shop for your auto needs. At the end of my visit Roger said they do a lot more than just brakes. (FYI). read more

Roger is a terrific mechanic but he is a better human being. He is very honest and sincere. If you need some work done on your automobile go see Roger. You will not be disappointed. read more

We've taken our cars several times to Roger. He provides great service and has fair prices.

Checked this place out after reading the positive reviews. I don't know anyone that used this place, just gave it a shot based on the reviews. My car was making some bad grinding noises... which was unusual because I got my brakes changed earlier in the year. When the noises got worse, I knew something wasn't right. I drive up and they tell me they are a bit busy and tell me to bring my car tomorrow. I didn't like the fact that I had to come back but I realize with good service, I don't mind waiting a bit. If they were empty, that could be a red flag. So I bring my car and just drop it off. Later I get a call and they explain what's the matter with my car and the cost. They are to the point and don't try to upsell or sell me stuff I didn't need. I had an idea of what was wrong and thought it would cost more; the price they gave me was lower :). They are very fair. And they stand behind their work with a 1 year warranty. This place is the real deal. And be prepared to wait... cause they are good at what they do. Just like you wait in line for kick-ass amazing food, this place is worth waiting for. read more

Thanks, fellow Yelpers! Roger is great to work with and if you're in the area, I'd highly recommend him and his shop. Great communication and fair pricing for parts and labor. Not much more you can ask for. Highly recommend supporting local small businesses! read more

We have been going here for years for different types of repairs. He is honest and the shop is so clean. Great repair prices too!

I had my brakes done here a couple of years ago and I thought Roger did a great job, so I thought I'd have my A/C serviced here. I called to set up an appt. and was told he was extremely busy at the time, so I made the appt. for the following week, Monday @ 9:00am. The first problem came when I went to his old location. The new occupant was irritated that Roger doesn't tell his old customers over the phone that he has moved the business...he says it happens often and he has a printed handout giving Roger's new address. My bad for not noticing the new address prior to going to the old location, and his new location is only a mile away, so I managed to arrive at the exact time of my appt. Aaaand there's nobody there! Roger ghosted me! Business must be good, real good, so I'll have the work done somewhere else. If he had an emergency or some other situation that caused him to miss our appt., I could understand, but I emailed him, and got no response, so I'm giving him 5 Stars for the brake job done in the past, and Zero Stars for the No Show/No Response today, for an average of 2 Stars overall. Meh. EDIT: Funny that all of the pictures of Norco Brake & Alignment on Yelp are of the old location...he's never updated them with his new location. read more

Let me start off by saying, Roger is amazing! We literally were stranded in Pomona and were awaiting a tow truck to tow us home since we didn't want to risk our safety and drive with the brakes giving an awful scrapping sound. While we were waiting, we found Roger's shop, Norco Brakes, and decided to call him since he was highly spoken of in his reviews. He was so informative, friendly, and offered to wait at his shop for us until our tow truck arrived. Thankfully our tow truck driver was made aware that Roger would be waiting even though it would be after shop hours and took every back street he knew of to get us there quickly so we wouldn't keep Roger waiting too long. Overall, Roger has a one man shop stop and is very knowledgeable about brakes. He kept our car overnight and had it ready the next day by noon. His pricing was very affordable and we were very pleased he did not charge an overnight storage fee like other places would have. We plan on taking our truck to him to replace the brakes and refer him to our friends and family! Thank you Roger for your great work and bless you and your family for supporting our troops and veterans!! read more

Extremely professional! Had my brakes replaced and the squealing noise is finally gone. Great guy. Gave me a 5pm appointment (I get off work at 430) on his birthday. He obviously takes his job very seriously so expect great service. He quoted me the best price around and I will not go anywhere else! DEFINITELY recommended! Best price and best service! CAN'T BEAT THAT! Have a great birthday Roger. :) Thanks for helping me out! read more

I brought both my vehicles here for brake service Roger did a great job at explaining things and not to mention he was honest about a vehicle that didn't need it's brakes replaced. Normally people try to sell whatever they can. I will definitely be a returning customer. Thanks Roger I appreciate your honesty! read more

Incredibly satisfied! This is an amazing auto repair facility, I drove in on Saturday morning at 8:30 with metal on metal brake problems. Roger said he would call me by 10 with an estimate and ended up calling me before that. He gave me the estimate over the phone - well below what I thought it would be (based on experience at tire stores), and finished the job by noon! On top of everything else, he charged me LESS than the estimate, because he got the parts for less than originally quoted. I am so satisfied that I will come to him with any automotive problem. Except that he told me that he doesn't do oil changes or transmissions, everything else will come to him. read more

Got my tires aligned in a timely manner. Very friendly and great customer service! Definitely coming back!

Recommended by another person. Rated full 5 stars. Roger was super helpful, checked the brakes not once by on 2 different days, as my daughter couldn't explain what she was hearing, Roger did a drive along. Found and fixed the issues at a very reasonable cost. I will be bringing my other vehicles here in the future. Very hard to find great honest people now days. Roger and his crew are awesome read more

Roger and his crew are amazing! They were able too do repairs on our unique vehicle that no one else would touch. The shop is totally clean and organized, everyone was friendly and helpful. What a gem of Norco! The shop is a bit difficult to see from Hamner but so worth looking for. read more

Went in for alignment and breaks. Roger was honest gave me a very good price and held me off on the brakes for a few more months. I will return. The price was very good and the job was even better. Thank you. read more

Wonderful service! Took care of my vehicle and were very nice! I highly recommend them.

Been here twice. The guy I talk to is completely fair and honest. Work is done in a timely manner. I appreciate any mechanic who has as much integrity as this guy does. Highly recommend for brake work. read more