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Safe Choice Auto Glass

4.8 (343 reviews)
Open 8:00 am - 5:00 pm
Updated 2 months ago

Services - Safe Choice Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

3 More Services

Auto window replacement

Auto windshield repair

Auto windshield replacement

Safe Choice Auto Glass Photos

Recommended Reviews - Safe Choice Auto Glass

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Reviews With Photos

Jim A.

Hi everyone! This is one of those reviews for services you never hope you need. Yesterday, driving down the road on the 91, one of those gravel trucks dropped some decent sized rocks onto the freeway. As such, I was a lucky recipient of one of those star shaped cracks right in the middle of my windshield!. Not wanting for it to get worse, I jumped on Yelp to find a repair place. A couple of spots down the list I spot Safe Choice Auto Glass. They advertise a 10 minute repair and have like a 4.9 rating with 293 reviews! That told me, look no further! I gambled and drive right over without an appointment. Safe choice has a small bay as part of an oil change business. But don't let that disturb you. I was greeted promptly up arriving by the owner. He was neat, polite and very friendly. Told me he could shoot a resin in the windshield to repair the crack for only $89.99. Score! And have me out of the in about 10 minutes! True to his word, about 10 minutes later I was out of there with a freshly repaired windshield for far less than a new one would have cost! Safe Choice definitely earned all those 5 reviews! Good job!

Brittany W.

I'm honestly surprised by all the positive reviews. I was told the service would take about an hour, but when that time passed and I began asking how much longer it would be, the technician seemed immediately irritated. Despite my repeated attempts, I never received a clear answer about the wait time. I reached out to Travis, the owner, for help, but he responded by saying, "I'm confused why you aren't asking the technician." I'm sorry to bother you. I confused you with an involved owner that cared about his business and customers. I then asked to pay in advance to speed things up, but the technician had me enter my information twice and repeatedly walked away without completing the transaction. After another 20 minutes passed, I followed up again, only to be met with rudeness and told to talk to the owner. In the end, I was late picking up my daughter over an hour late and never even got my car calibrated. I won't be returning due to the poor customer service and complete lack of communication. Update to respond to Travis: I'm genuinely surprised by the inaccuracies in your response. My husband and I have not been to your business six times in the past 14 months. I arrived early--not just on time--for my appointment, and only began asking for an update after the one-hour timeframe you initially quoted had passed. The main issue wasn't the wait itself, but the complete lack of communication about how much longer it would take, and the unnecessarily rude behavior from your technician. As I explained to him, I had a child to pick up and needed to notify their school if I was going to be late. I never said it would take 30 minutes. I said 1 hour. He didn't ask me to reschedule. How would he if my windshield was already removed?? I never said "do it as quick as you can" . Also, I never called your "receptionist" a liar--especially since every time I called, YOU answered the phone. So I'm unsure who you're referring to or why you would misrepresent what happened. Your version of events is oddly inaccurate and frankly, concerning. I would love to see these voice recordings and video footage you have to back up your story. lol No need to worry--my vehicle will be calibrated, just not by your business. Update - I arrived at 1:15 and left at 3:00. It took ONE HOUR AND FORTY FIVE MINUTES to put the new windshield on ONLY without calibration. Your first response said I arrived at 1:30 and left at 3:00 which is an hour and half. Your updated response says I left within 62 mins. Which is it? You can't even keep your lies straight. I never called anyone a liar expect for you right now. You are lying and it's weird. Post the camera footage of me arriving at 1:15 and leaving at 3:00 without you completing the entire service you quoted. Accept the fact you took longer than quoted and didn't even complete the whole service, have a rude technician, zero communication skill, zero customer service skills and lie about really odd things. Update on 6/9/2025 when you randomly added a different response 2 weeks later with more random lies - My husband name isn't Raul and we do not have a Silverado/Colorado. I never said I didn't want my car calibrated. I paid twice what you quoted me to get my car calibrated at reputable business. You should really stop replying. You can't keep up with your own lies.

Is this not proof that I did attempt. I also stopped by the shop.

It's been two weeks and no one has reached out. I've stopped by twice and they have been closed. Well at least if they are closed they can't ripoff anyone else.

Ramen D.

When I say the customer service is off the charts, I truly mean it. Travis, the owner, and his team went above and beyond to take care of me. They installed a brand-new windshield on my vehicle with precision and care. What really stood out was the follow-up--Travis personally reached out a few days later to ensure everything was going smoothly and that I was completely satisfied. That level of attention is rare. I have nothing but respect for this company. If you need a windshield repair or replacement, give them a shot--you won't regret it.

Moment of impact!

This is the kind of service that you dream about but rarely achieve. Travis was super accommodating on the phone, and Zach did an exemplary job with repair. My windshield was obliterated by a rogue basketball while driving through Corona, and these guys accommodated me in a very tight window to get the job done. While in the waiting room I had the chance to read through their reviews, laughing at the rare one star commenters who clearly don't understand business, can't follow instructions, or were stymied trying to pull a fast one on their insurance company. Ignore them. These guys are great.

unfortunate break-in

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2 months ago

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3 months ago

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1 year ago

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Travis W.

Thank you Jim, for your business and your kind review!

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1 year ago

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Travis W.

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6 months ago

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9 months ago

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Travis W.

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5 months ago

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Travis W.

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2 years ago

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Travis W.

Thank you Jasmine, we truly appreciate your business and this review!

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7 months ago

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Travis W.

Thank you EvaLynda , for your review and your business!

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7 months ago

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Travis W.

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5 months ago

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7 months ago

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Travis W.

Thank you Brad! Appreciate your time to do so and your business!

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1 year ago

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Travis W.

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1 year ago

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Travis W.

Thank you Faith, we greatly appreciate your business and the review!!

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9 months ago

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Travis W.

Thank you Jason, for your business and your kind review.

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11 months ago

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Travis W.

Thank you for your business and this review!!

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1 year ago

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Travis W.

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1 year ago

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Travis W.

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9 months ago

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5 months ago

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Travis W.

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2 years ago

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Travis W.

Thank you Arabs, your business and this review is greatly appreciated!

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1 year ago

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Travis W.

Jonathan, thank you greatly for your business and this review!!

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2 years ago

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Travis W.

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1 year ago

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Travis W.

Thank you Mike, for your business and the review!

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11 months ago

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Travis W.

Thank you greatly, for your business and this review!

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10 months ago

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Travis W.

Thank you Richard, your business and review are greatly appreciated !!

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10 months ago

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1 year ago

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Travis W.

Edwin, thank you greatly for the review and your continued business!

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6 months ago

Zach is a great guy! Friendly, quick, professional, excellent work in just 10 minutes!

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2 years ago

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Travis W.

Danya, thank you greatly for your business and this kind review!

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2 years ago

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Travis W.

Thank you, Paige, your business is greatly appreciated!!

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3 years ago

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1 year ago

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Travis W.

Thank you, for your business and your kind review!

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1 year ago

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Travis W.

Thank you Ken, your business and this review is greatly appreciated!

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3 years ago

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9 months ago

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Travis W.

Thank you Ali, your business and review are greatly appreciated!

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10 months ago

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Travis W.

Thank you nick, for your continued business and your review sir!

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1 year ago

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Page 1 of 9

Ask the Community - Safe Choice Auto Glass

I have a 2022 VW Tiguan with a cracked windshield. 3 long cracks. What would an estimate be to replace it with and without insurance?

Hi sir, I could get you an immediate quote,l. If you could, please text me the vin number to 909-544-3958, thank you!

I have a 2013 Honda Pilot, with a cracked windshield. The crack is big enough, that it's going to have to be replaced. May I have an estimate and your availability for tomorrow and Friday?

Sure, repair cost for full replacement is 265$, lifetime warranty on the seal. It takes just 60 min. In shop and we do have a nice waiting area. We do have a few openings for tomorrow as well as Friday. You can text directly to schedule! Thank you!… Read more

View All 9 Questions

Review Highlights - Safe Choice Auto Glass

I really appreciated how Travis went above and beyond to explain every aspect of the process.

Mentioned in 155 reviews

Read more highlights

Safelite AutoGlass

Safelite AutoGlass

(23 reviews)

My Rivian windshield was cracked from a giant rock on the freeway and needed replacement. Rivian…read morewanted $1,000 more than Safelite to do the work. I initially had an appointment with the Covina location, but was contacted by their manager and told that only Sun Valley and Corona could do the recalibration due to the required software. Sherry from Safelite Corona called me about 5 min after I hung up with with the Covina location and was able to get me a next day appointment. I was told the job would take 4-5 hours. At drop off, Brandon took my car in promptly at my scheduled time and again told me it would likely be a long job due to the recalibration. I went for a walk, grabbed lunch and on my way back Brandon was parking my car as I reached the front door. They got the entire job done in 2 hrs!!! There were no hidden charges or upsells. My total actually came in $30 lower than my initial estimate!! 5/5 stars!!!

Quipped to wife: I'm looking for an excuse to break my car window . . . because TOTAL experience…read morewas ...STELLAR. Starting with nice, PATIENT, lady at counter. I rushed in with ...??? story, 100% true. Just hour previously, at highway speed up 15, apparently rock from truck(?) smashed left rear window. But...the plot thickens: 'happened 1020AM. 1030AM, wife dropped off at dentist--she, zonked out 'cause of DMD-prescribed Rx--didn't even hear "booomfph" when smash happened--WITH sound of wind whipping through broken glass, wife half asleep (by design & by prescribed pharmaceuticals), I, thinking: WOULDN't it be GREAT if I could get ALL this fixed by end of DMD appointment? Well.......found Safelite close enough to just barely have time to get a quick look-over--WHICH I DID from NICE, efficient, articulate GUY !! Then? appointment for 7AM NEXT MORNING !! with THEY COMING to ME !! NO EXTRA CHARGE !! Great Guy #2 arrives on time, articulate, professional, works quickly, smoothly and ???!!!! VACUUMS OUT THE BROKEN GLASS when COMPLETED which was ALL over the place !!!!???!! ON LINE computer interface ALSO fabulous ..... but?? But PEOPLE were GREAT--1st, 2nd, and 3rd impressions, starting w/lady at counter.....all AAAAA+++++++ My USAA insurance deductible didn't cover but TOTAL SERVICE was REASONABLY PRICED esPECially dealing with such NICE, articulate, fast working PEOPLE plus EFFICIENT online interface AND getting the thorough VACUUMing of the old glass. Sorry they don't handle tinted glass. I'd love to give them the business...replacing 2 widows with a GOOD tint job (I did lousy job of shading long ago) on 2nd car. PS: I'm not related to anyone working here, not my buddies...total strangers before this. Years ago DID have GREAT windshield replacement complete with expensive rubber trim on a vintage Mercedes...also EXCELLENT but another Safelite shop.

Safe Choice Auto Glass - autoglass - Updated May 2026

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