Thank you, Chris and Dennis, for helping me with my AC in the middle of a heat wave!…read more I had this weird issue where my AC would start whirring like it was getting stuck. Sometimes it worked, sometimes it didn't. I had a couple of other AC folks come out to assess it, and they were kind of curt about it, with more of a "you need me because your AC is broken" attitude. I appreciate repair people who take the time to explain things. I know I'm paying for their expertise, but I'd also like to understand what's going on! I'd spent some time trying to research the problem myself, so I especially appreciated Dennis taking the time to explain things. He was friendly, smart, capable, and FAST. Exactly the kind of person you want showing up when your AC is acting up in the middle of a heat wave. I also appreciated how quickly Chris got back to me. I was trying not to be that customer because my AC was working intermittently, and I knew there were probably people with more urgent needs, especially older folks who really need their AC during a heat wave. It's hard enough getting anyone to come out when it's hot and everyone's calling for repairs, so I didn't want to make a fuss. The price was fair, too. I had other folks quote me similar prices, but honestly, I like supporting LOCAL small businesses. That's where it's at! Chris was friendly and cheery, and I could tell he was genuinely trying to help. Good communication, fair pricing, and people who know what they're doing and treat you like a human being. What more could you ask for? Would happily recommend them!

Called them to fix our AC during the heat wave this week. Alex made sure that he would make a visit…read moredespite him running late. He came after 7pm and fixed it in no time. He was super nice, even apologetic for arriving late He even refused the payment because he got late, and only accepted service call charge upon repeated insustence. It's extremely rare to experience this kind of empathetic, genuine, courteous, super kind and principled behavior! Reach out to them for your Heating & Cooling needs!

Allen Frye & Company run a well oiled machine when it comes to professional business relationships…read morewith clients. Selecting Frye Mechanical is the number one choice in Heating & Air for the town of Ramona, California. The HVAC team for Frye Mechanical is very qualified, experienced and adept to all aspects of the profession. From the beginning of installation to the end of the deal, all parties were absolutely knowledgeable, professional, and had a great attitude! If you're looking for honesty and professionalism with quality work, look to Frye Mechanical for ALL your A/C & Heating needs. Highly Recommended.

My air condition drain line became clogged. I had no idea who to call but luckily I found their…read morebusiness card posted on our bulletin board. Jayden was the technician who came to unclog my ac drain line. He arrived ahead of schedule & did an excellent job. He knew exactly how to unclog it & was very efficient, polite & friendly. After completion he stay around to ensure it was unclogged. I like the fact they take all forms of payment.

When our AC broke down during the peak of this brutal heatwave, no local companies were available…read moreto come out that day. A friend recommended Joseph, and calling him was the best decision I could make. Even though he was on his way to a job that would take most of the day and said he wouldn't be available to come out, he took the time to listen to my questions about my broken AC. He asked me to text photos and a video of the unit so he can reviewed the details when he has a moment during his install. I honestly didn't expect a call back, but he followed up after his install to check on me and provided helpful alternative leads that ended up helping immensely. You rarely find someone this reliable and genuinely caring. I am so glad my friend pointed me his way.

Our air handler stopped working properly, then quickly stopped entirely. Contacted Sun Valley,…read morethey came out pretty quickly and assessed the situation, identified and ordered a part. They contacted me and scheduled the follow up the next week. Came out and repaired the unit quickly and then even did an AC service on our house at the same time to ensure we weren't going to have any other issues in the future. Pricing was great, the service was incredible. Highly recommend, I will absolutely use them again.

This group was terrific from my first call to the office. They were pleasant, efficient,…read moreknowledgeable. My A/C went out, and it is HOT outside! They found the problem, fixed the problem, and told me how to avoid having it happen again. I hope I do not need them often, but I am glad to know they are close by in case I do!

We don't call for service or repairs that much because I try to fix most things myself, but when…read moreour AC system broke down during the last heat wave we were desperate. These guys were great! They called ahead, showed up on time, were polite and professional. We never felt uncomfortable during the entire process. They discussed our options, fixed it the same day and gave us tips on replacing the unit down the road. They answered all my questions, as an added benefit, my wife thought their prices were fair and I get to be the hero! Thanks Butch, we'll be calling again in the future. We Highly recommend!

Air Flohs save our marriage!!! LOL…read more All kidding aside, Chris and team did a great job installing our new central Air/Heating system a tour old 1950's home. They installed new ducts in our remodeled/flipped home, where they had to get creative to make sure every room had the most optimal exposure to air/heating. Now my kids and wife will be able to enjoy summer nights nice and cool. I recommend to call and make your appointments now, because these guys do get booked up quickly. Thank you again, Chris & team!

Stop searching and call Air Flohs! I can't say enough about Chris professionalism, honesty and…read morecustomer oriented service. Repaired my older unit (20+ yrs) and had it up and running in short order. With an older unit I always expect companies to make a pitch to upgrade/replace and when they don't I credit them with looking after their customers and building loyalty over quick profit. Chris and Air Flohs has my loyalty and I believe yours as well if you call them for service or even a second opinion!

We wanted to take the time to leave a detailed review for SSHC (Straight Shooter Heating & Cooling)…read morebecause of the exceptional customer service and professionalism we experienced from our very first phone call through the successful installation of our brand-new HVAC system. What made our experience especially noteworthy is that we weren't replacing a system that had completely failed. Our previous HVAC system was installed in 2000 and had remarkably served us for more than 26 years without any major repairs. It was still functioning--our heating and air conditioning worked when we needed them, there were no apparent leaks, and the ductwork appeared to be sealed based on what could be examined. However, after more than two and a half decades, it was becoming increasingly apparent that our old system simply wasn't operating as efficiently as today's newer systems. We also had to consider how much longer a 26-year-old system could realistically continue to serve us. We discovered SSHC through several of my co-workers. A few had recently upgraded their HVAC systems and had nothing but great things to say about how well they were treated, particularly their experiences with Michael. We figured it couldn't hurt to have SSHC evaluate our system and provide an estimate so we could determine whether replacing it made sense. From the beginning, Michael made an excellent impression. He thoroughly examined our existing HVAC system and all of its accessible components. What we appreciated most was that he didn't come into our home looking for reasons to sell us something we didn't need. He was very straightforward about the condition of our existing system and acknowledged that it was still working. At the same time, he explained that its efficiency was nowhere near that of a modern system and discussed the benefits and considerations of upgrading. Michael provided us with three or four recommendations appropriate for our home and explained them without making us feel pressured to choose any particular system. His approach was transparent, informative, and genuinely low-pressure. That meant a lot to us because replacing an HVAC system is a significant investment, and we wanted to feel confident in our decision. Ultimately, my wife and I decided to retire our 26-year-old system and move forward with a new HVAC system. Several factors went into that decision: we already knew three people who had purchased systems from SSHC and had very positive experiences; we felt extremely comfortable with Michael's straightforward approach; we were satisfied with the pricing in the estimate; and we were impressed by the many positive and relatively recent Yelp and Google reviews. Once we made our decision, the installation experience was just as positive. The installation crew--Dillon, Mario, and Frankie--did an excellent job removing our old HVAC system and installing the new one. They were thorough, careful, and respectful while working both inside and outside our home. They also took the time to answer all of my questions throughout the installation, which I really appreciated. Michael also stopped by during the installation to check on the progress, answer questions, and make sure everything was going as expected. He even took the time to thank me again for choosing SSHC when we could have selected just about any local HVAC company. That personal follow-up was another example of the level of customer service we experienced throughout the entire process. Another nice benefit was being able to take advantage of SSHC's 18-month, no-interest financing through Wells Fargo, which gave us some additional flexibility with such a substantial home improvement expense. Overall, we could not be happier with our experience with SSHC. From the initial estimate to the final installation, we were impressed by their professionalism, reasonable pricing, transparency, communication, and attention to detail. Most importantly, we never felt pressured or rushed into making a decision. We felt that Michael took the time to assess our existing system honestly, explain our options, answer our questions, and allow us to make the decision that was right for our home. The installation team then carried that same level of professionalism and care through the replacement. If you're in the market for a new HVAC system--or need any heating or air conditioning work--we would highly recommend Straight Shooter Heating & Cooling (SSHC). Based on our experience, they have certainly earned their reputation for taking care of their customers. We honestly wish we could give them 6 stars, because 5 doesn't quite seem to capture how pleased we are with the service we received from start to finish. Thank you to Michael, Dillon, Mario, Frankie, and everyone at SSHC for taking such great care of us!

Super impressed with Straight Shooter from our initial meeting with Michael Amadeo (One of the…read moreowners) To the installation of our air conditioning/heating mini split by Johnny and Ray. Michael took the time to discuss our needs, look at the house inside and out and give us options for air-conditioning systems. Installation of the mini split by Johnny and Ray was terrific! They were punctual, professional, good communicators, and did a great job. We appreciated that they took the time to explain everything to us during the install, and also afterwards regarding operation of the system. We definitely will call them with any future heating/air-conditioning needs, repairs or questions.

I don't often post reviews. However, when I am impressed from start to finish, I'll take time out…read moreof my busy day to post something worth sharing. My dad's central AC stopped working a while ago. Being in his mid 70's, comfort is important. So, I took the initiative to get his AC fixed. Landed on Maximum Comfort Heating and AC and gave them a call. Josie took my call, asked a few important questions and scheduled me in. Easy peasy. Josie was courteous, professional, and easy to talk to. Stellar experience. The day of inspection, Elkan who was the Service Tech assigned, greeted us. Super cool dude! Very very knowledgeable about everything and anything AC related. He schooled us with a wealth of information, leaving us well educated on maintenance, future considerations and most importantly, fixed my Dad's AC on the spot. Super happy my Dad can now use his AC during this heat. Thank you Josie and Elkan for being really awesome at what y'all do. You have gain a repeat customer and will continue to share my positive experience beyond Yelp when the topic of Heating and AC comes up. 5 stars!

Ghosted with absolutely no follow-up. Multiple attempts to reach out were met with silence. When I…read morefinally did get ahold of someone, I was told to wait for an email that never came. Eventually, I was able to get a technician out to diagnose the issue. I was told there was a Freon leak, and that was basically the end of the conversation. Once again, I had to struggle just to get any kind of follow-up. When I finally reached a manager, I was then told that an HVAC installation could not be done at all, which left me completely confused given everything I had already been told. At that point, I was fed up and went elsewhere. In the end, I'm out the $180 diagnostic fee, received no meaningful resolution, and somehow still get their marketing emails. There are plenty of companies in San Diego that do this kind of work, and plenty that seem to have the customer experience and installation process down to a science. Maybe Maximum is still working some of that out, but unfortunately I wasn't willing to keep chasing them for answers. I ultimately went with a local family-run company instead, and they did fantastic work. So in the end, I suppose it worked out for the best.

Nathan and his Technician (Talisha) were absolutely amazing. Very detailed and thorough. Did an…read moreoutstanding job and saved us in this heat by replacing our broken 30 yr old A/C and furnace quickly. They went above and beyond and we highly recommend them. They are very trustable and reliable. We got a quote from another company that was much higher doing less work. Thank you Nathan for all the hard work you and Talisha did!!

Service on a very hot day when everyone else said it would be a week before they could respond…read more The price was reasonable as well. Nathan was professional, and he fixed the problem promptly.