Kenny repointed two of our chimneys, including replacing some damaged brick. They look great! He was very communicative during the whole process, explaining what he would do and why, and giving us a couple options for the work. He was very careful to protect the new roof we had as well as to protect our house from dust during grinding. Five stars. read more

This is the second time Kenny has come out to assess our chimneys. He is always thorough, takes the time to go over photos he has taken from the roof, and is transparent about what repairs should be done more urgently vs what can wait. His rates are reasonable and he is a great communicator. Would highly recommend! read more

We are first time homeowners, and knew next to nothing about chimney maintenance for our traditional fireplace. Kenny was quick to respond to my emails for scheduling, and showed up on time. He did a terrific and thorough job doing a cleaning and thorough inspection of our fireplace and chimney. He was very thorough about what steps we could be doing for maintenance and to prolong the life of our chimney, and even showed us some hidden features of our fireplace we were unaware about. He suggested a few long-term preventive maintenance things, some easy DIY things I could do in the next year, and was clearly was honest and not up-selling us anything. Very reasonable rates compared to other quotes we received, and cleaned up after himself - we will definitely use him again for any future fireplace maintenance. read more

Kenny was great! He was very thorough and provided excellent service. For things that fell outside of his services (like replacing the glass in my fireplace door), he happily referred me to a reputable vendor. Same with firewood! read more

Great service. Discuss in detail to know what you want and show the results to you after finish the job.

I was looking for a local contractor and not some nation wide chain of upsellers. It took me a while to find Kenny on the internet. He is excellent at his job, easy to talk to and has a cool dog. Communications, explanation and completion of my chimmney cleaning All 5 stars read more

Kenny did a rebuild of our 50 year old chimney this week. He is a highly skilled craftsman, a kind and caring person, honest, and his price is competitive. We could not be any happier- he far exceeded our expectations and I recommend him very highly. He takes great pride in his work and takes time to get every detail exactly right. Wow! Thank you, Kenny! read more

Wow! Three hours after I first emailed the owner Kenny about my leaky chimney, he was here beautifully wrapping it in a tarp secured with bungee cords to prevent more water from seeping in during our rainy season here in Seattle. I just moved here from Colorado a few months ago and am still learning how to prepare for & handle issues related to the rainy season. Oh, and I never had a fireplace or chimney before. Kenny was kind, knowledgeable, efficient & forthright. So we're good for now and I have a reasonable quote in hand for a rebuild of the chimney to schedule in the spring. I'm really glad I checked Yelp for leads on chimney repair this morning... I'll sleep better tonight! read more

We hired Kenny of Five Star Chimney to clean the chimney for our rental home in Federal Way. We were very happy with his rates, responsiveness, and his attention to detail. He noticed a crack in the concrete box for our pre-fabricated chimney box. We hired him to fix that as well. In any event, the work turned out excellent. Kenny understands how long his projects take and he got it done in precisely the two hours that he projected. Kenny is truly a nice guy and a fair businessman. We have added him to our contact list and intend to have him clean our chimneys every year or two. If you need your chimney cleaned or, heaven forbid, fixed, then I highly recommend that you contact Five Star Chimney. read more

Five Star Chimney & Masonry - New chimney box insert - Masonry/Concrete Near Me - Des Moines, Washington

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I had a 115 year old chimney up on a very steep two story roof. I couldn't even get a company to bid it! Kenny completed the project safely and in great time. It looks and functions beautifully now. Five Stars from me. Thanks Kenny! Here's a couple before shots. The finished product is on his FB page read more

Five Star Chimney & Masonry - Doesn't get any steeper than this! - Masonry/Concrete Near Me - Des Moines, Washington

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We called Kenny of Fivestar Chimney after having wrestled with the problem of one of our two fireplaces being incredibly smokey after each fire. Previously, my wife and I had hired a different inspector who looked at the chimney, ensured it was clear, and gave the go-ahead (which ended up with only more smoke on the next attempt). This time, we hired Kenny to clean the upstairs fireplace and to investigate our [problematic, smokey] downstairs fireplace. We asked him ahead of time to perform a fire test, so he could see firsthand what was going on with the smoke. Kenny was thorough in his investigation and we concluded that one of the chimneys has an internal leak. He laid out options on how we could repair it, and even nicer was that he didn't sell the repairs, so we knew his recommendation was not from his self-interest. Even better, we had originally hired him to clean both chimneys, but on inspection, he saw that one of the chimneys did not need cleaning, so while he could have charged us for an unnecessary cleaning, he instead saved us money. Glad that we hired him to do this work. read more

I would highly recommend this company. I had an issue with my chimney flue on Christmas Day that left my house filled with smoke. I reached out a couple days later to see if five star chimney could help. Kenny responded promptly and even asked if I needed it repaired before New Year's Eve just in case I had plans to use it. I thought that was very thoughtful. He showed up right on time, very professional and informative. Fortunately, it was an easy fix. I would definitely use this company for future projects. read more

Kenny did a great job. He installed chimney caps, cleaned the exterior and gave it a coat of sealant. Nice one-man operation. There was no push to do a lot of extra stuff like the other two companies I talked to. I give Five Star five stars! read more

Highly recommend Five Star Chimney. I can't say enough about how great it was working with Kenny. We hadn't used our fireplace in years so wanted someone to inspect and ensure it was safe. Kenny did a great job explaining what he was looking for during the inspection. He didn't try to sell anything that wasn't needed which is refreshing. He was professional and nice to talk to. Scheduling with him via email was quick and painless. We will definitely use Five Star Chimney again. read more

Kenny came and did a wonderful job cleaning our fireplace insert & chimney. He was very informative about the proper use and current condition of our fireplace & chimney. He seemed very honest and didn't up-sell us or recommend anything we didn't need. I will definitely be working with him for any fireplace cleanings / service or other issues in the future. I highly recommend! read more

Let winter begin! Stove is clean and ready to do it's work. Kenny is the best in the business. Knows what he is doing, does it well and you can trust the result. read more

Five Star Chimney & Masonry - Cleaned and serviced wood stove. - Masonry/Concrete Near Me - Des Moines, Washington

Kenny is the most honest person I know. When my roof was leaking, he came by to inspect the chimney. Others quoted $$$ to fix the issue including taking down the chimney. Kenny charged me a small amount to caulk the chimney first to see if it fixed the issue. When it didn't and I had made up my mind to take the chimney down, his quote came in way below the others. He did quality work, but that's not it. He left the scaffolding up for the roofers to roof up where the chimney used to be. It meant him having to come at a later time to take the scaffolding down. I recommend him to whoever has any chimney issues. read more

Kenny was very upfront on his website about the best method for contacting him (email), hours for appointments, and scheduling. He was on time, provided very detailed service and explanations, and we scheduled the follow up service. His inspection was super helpful with my fireplace and chimney. The work that needed to be done was not urgent. When he returned, he was great at communicating what was being done and how long it would take. Dedicated to true customer service which is rare!! Kenny cares about his customers and has pride in his work. Would definitely recommend!!! read more

We haven't been able to do business with him yet. We're still trying to get him to come out to look at our chimney and give an estimate. So, not a lot to report on yet. read more

Kenny was a pleasure to work with. He was prompt in his responses and followed through on scheduling and completing the work. I have a very tall roof and chimney top and he navigated it with no issue! I would highly recommend Kenny and Five Star Chimney & Masonry. read more

Kenny did a great job. He thought he was just coming to give a quote but when I told Him I needed my chimney cleaned he was all over it and had it done in about 30 minutes. More than I usually pay for this service but he was thorough and gave me some great tips on things we could do to improve the fireplace long term. read more

They came out the same week we called them. We feel that our home brick is well taken care of. We do not need to think about it anymore! What a relief! read more

Kenny did such great work getting our chimney cleaned for the season. He was very responsive via email to get scheduled. He wore a mask for his entire inspection, made sure to wear booties while in the house, and made sure that our personal belongings were protected prior to him starting to clean the fireplace. He was knowledgable in his trade, gave some helpful suggestions on ways to improve the airflow to prevent smoke from coming into the house. He was extremely friendly and polite the entire time. He also made recommendations on future work that I may need. Price seemed fair for the work involved. Great experience with him. Would recommend to anyone looking for an inspection and standard cleaning. Thanks Kenny! read more

ONE Star since they never showed for the 4 hour appointment window today, nor did they call to advise what their status was.

I recently bought a condo and was concerned about what shape the fireplace was in and didn't want to use it until I knew it was going to be safe. I contacted Kenny for an inspection and possible cleaning, and when he found out he was going to be in my area the next day, he opted to stop by after another appointment. Kenny showed up exactly when he said he would and really took the time to explain my fireplace to me, helping me figure out the quirks of the dampener, and explaining what to look out for in terms of future hazards. He let me know it didn't need cleaning at this time but probably would next year, depending on use level, and gave me tips on how to clean out the ash the people who lived here before left behind. And he said since he came by to give me an estimate on possible future repair, he wasn't gonna charge me for his time. I was flabbergasted! I now feel comfortable using my fireplace as we move into the Fall, and I will definitely be using Kenny's services again in the future and highly recommend him to anyone looking for any level of fireplace work. He was knowledgeable and professional and you will not be disappointed! read more

Quick response, fair price, and quality work done on new chimney crown to fix a water leak!! read more

Five Star Chimney & Masonry - Before new crown. - Masonry/Concrete Near Me - Des Moines, Washington

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I spoke with Five star Chimney about a chimney rebuild I needed done for a house I plan on putting on the market. Throughout the entire process Kenny provided great communication gave an honest assessment of the job and the costs... was just great all around. It seems like just getting a business to call you back is a challenge. Five Star Chimney goes above and beyond. I wish every service company would follow Kenny & Five Star's superb model of customer service. read more

Kenny is great! We found him to be honest, communicative and respectful. He inspected and cleaned our chimney, and was very efficient and organized. All of his descriptions of things and recommendations were very clear and easy to understand. 100% would recommend his services. read more

We had Kenny out to clean 2 fireplaces and flies, this past weekend and we're blown away! Kenny was punctual and friendly when he arrived. The cleaning took him about 1h15m from start to payment. He was right on with his quote, which we really appreciated. He seemed to work very efficiently. After he finished, he took the time to walk us through the different parts of the chimney he was able to inspect, and explain what each was and how it looked. For someone who knows nothing about chimneys and fireplaces, this was a really valuable addition! We really appreciated Kenny's direct nature. He's somewhat soft-spoken, but he's really honest and open about his work. If he doesn't think he can do something, he tells you and explains why, rather than trying something unsafe. He disclosed, for example, what he can't see during inspections and what risks are. Won't go anywhere else with my masonry! read more

Kenny at Five Star Chimney is truly outstanding! I bought an older house and the chimney was basically falling apart, mortar crumbling, etc. Although I got several quotes and different folks suggested different things, Kenny suggested a rebuild and I went with him because he really seemed like he knew what he was doing, and I am so glad I did. The quote he gave me for a roofline chimney rebuild (new bricks, flashing, and cap built up from the roof) was very reasonable and competitive. Kenny was absolutely wonderful throughout the entire process - very communicative and responsive, a hard worker, a kind person, and a true craftsman - couldn't ask for anything more! And my chimney looks incredible - I am thrilled with the result. I've even had several neighbors stop and comment on it. Kenny went above and beyond in making sure the job was done right and done well, and thanks to him, I won't be worried about a leak in my ceiling when the next rainy season comes. If you need chimney help, hire Kenny - you will not be disappointed! read more

Five Star Chimney & Masonry - Masonry/Concrete Near Me - Des Moines, Washington

After a couple of attempts of amateur attempts at repairing my chimney leak during heavy wind/rain storms, I've decided that it was time for some professional help to solve this chimney leak. I started searching around on the Yelp and the rest of the internet, and it was quite a long searching process. There are plenty of Chimney repair companies out there; but Five-Star Chimney and Masonry drew my attention. It was the high Yelp Ratings, plus a Facebook page that allowed me to see some of their previous work. First thing I always do as part of my research is checking the LBI, which at the time of my research, the LBI is in perfect order and no incidents were logged. Speaking with Kenny of Five Star Chimney and Masonry - I sent him over some pictures of my Chimney with a yard stick for in the image as a reference. After couple of email exchanges, he sends me over a quote - which I found to be the respectable in this arena, especially for the work I wanted done, which is replacing the entire chimney. It's a lot of labor! After setting up the appointment, all that was to do is to wait for him and his crew to arrive. The entire process took a few days; starting with the demolition of the old chimney, constructing the new chimney, and finishing the new chimney with a crown, flashing, and water resistance capabilities. One thing I noticed with Kenny and his crew is punctuality, on time each day and getting everything ready for work. At the end of this, I have a new chimney that is no longer leaking per the recent rain storm that passed through the area. And all of the old chimney and construction materials are no longer at my house. A warm thanks to Kenny and the rest of Five Star Chimney and Masonry for replacing my chimney, I am one happy customer! read more

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Kenny is the REAL DEAL! If you need any repairs or cleaning with your chimney or masonry, dont waste your time with anyone else! Kenny runs a one man show/business, so don't expect him to come instantly. On that end, he is definitely worth the wait. He is honest, patient, explains problems throughly and his solutions to them are realistic and efficient. I had a 9:30 AM appointment and Kenny was extremely punctual and came at 9:30 right on the dot! I had a small leak coming from my chimney. Kenny explained the different routes and options that I could go about solving the leak. To cut it short, Kenny solved the problem, but still recommended I call a roofer to take a look at the problem, since the PVC roofing material was sagging near the flashings of the chimney. In addition, Kenny inspected my chimney and informed me that it didnt need to be cleaned at this time. If you have any masonry or chimney needs, call Kenny! It is hard to find such a hard working, honest and nice person such as him! read more

Kenny is just amazing! We bought a house and discovered there were enough problems with the chimney that made it unusable. Kenny came out and assessed the situation. A custom chimney crown was needed which would take a few weeks to make. Order was placed and he left our chimney covered from the elements. A few weeks later, just in time for the cold wet weather, Kenny was back with the part and installed it quickly. The new crown actually fits the space, unlike the previous one. What a concept. We would definitely use Kenny again and recommend him to everyone. read more

I was initially trying to find someone to come sweep and inspect my chimney before I rented out the house. I was looking for someone to put in a cap and liner as well. I found Kenny through a Craiglists ad and he was the most prompt to reply out of the 4 businesses I contacted. Conversing mostly over e-mail, we were able to set up a time for him to come out next day and do the sweep and inspection . He even allowed my sister to videotape the process. He got a copy as well. After his inspection, he agreed that I needed a liner and cap, but also suggested a crown. His assessment was very thorough and his prices are highly competitive. He has great workmanship. As I don't live in the same state as my house, Kenny was understanding and sent me pictures of his work during it's progress. I really appreciate his professionalism and prompt communication. After everything was finished, paid, and done, Kenny contacted me again so that he can come back out to swap out a part of better quality because he was able to find one. He is definitely someone I am going to hire again! Highly recommended. read more

I recently bought a house that had a wood fireplace insert. I had no experience with wood fireplaces and wanted to be sure that it was likely safe to use and what to look out for while using it. Scheduled Kenny to come out and get it cleaned, as I didn't know the history or what to look for. Kenny is just awesome, super nice guy and I have no doubt he gives you his honest opinion. He came out and inspected my fireplace, the liner, and the exterior and got up on the roof to inspect the rain cap and chase cover. He let me know he thought everything looked good and water tight, no major concerns. He told me to keep an eye out on the chase cover for rust, and keep an eye on the brick liner for cracking. He took a preventative measure to add some fresh caulking around the storm cap, and advised that I did not need to have the liner cleaned. He gave me a quote on replacing the chase cover so I could budget for it in the future if the rust got worse. He gave me some tips on starting/maintaining my fire, how large of a fire to build and to purchase a moisture meter to ensure I burn well seasoned wood to prevent the build up of the glazed creosote. He showed me some pictures of different creosote build up to look for and when the build up would be at the point I should have him back out to clean it. Ultimately there are some things that he can't inspect and verify without taking everything apart, and I fully understand that. I will feel more comfortable enjoying a wood fire now. read more

After I removed the 1970's gas insert from my fireplace and decided I wouldn't replace it, I wanted to be able to burn wood. Also decided it would be smart to have the fireplace inspected so did my normal surfing of Yelp reviews and found Kenny of Five Star. His business is aptly named. Kenny is super professional, yet is such a friendly guy it feels like you've known him for years. He came over on his day off to get my new fireplace damper installed (!!!) and left my house in better shape than when he arrived. I highly recommend Five Star Chimney & Masonry for the competitive pricing, outstanding customer care and skilled work performed. read more

Working with this company was super easy. Getting an appointment quick wasnt possible, but that's probably because they do good work. Either way it's worth the wait. I was impressed that preliminary questions about the home and fireplace were asked. This gave me confidence that when the company came out they were going to be prepared and that the price they gave me would be a good estimate. Kenny came out 15 minutes early. He was very professional, courteous, and knowledgeable. He put on boot covers and was very clean, even his work truck was pristine. It became obvious that he is very detailed and that was also true about his work. He answered all my questions thoroughly and addressed all my concerns. I all so liked that he was honest about whether my fireplace actually needed a cleaning. He said I was good for at least one more year and only charged me for an inspection. Overall I'm very happy with their service. read more

I had a leak inside my house and had several chimney repair companies out to assess the problem. Kenny came to the house right away and provided the best price and solution to fix the issue (replace flashing). He took the time to explain what the problem was and was very communicative throughout the whole process. He went above and beyond what the job required (he even fixed some loose shingles on the roof and covered the chimney during rainy periods to keep it dry). I'll definitely call Kenny again in the future if I need other work done. read more

Kenny is amazing. He inspected my chimney and provided a very detailed quote that included pictures for future work. He also recommended an easy fix to our chimney and we are finally enjoying using our fireplace and not smoking the house up. I am a real estate broker and needed a good chimney company for myself and my clients. I will look no further! read more

Five stars is a perfect name for Kenny's company. I had the mortar redone on my brick furnace chimney, a metal liner installed and the crown of the chimney rebuilt. Kenny Martin is one of the best contractors I've worked with in my 40+ years of owning homes. He was super thorough, professional, kept the work area clean, explained everything throughout the process, and did a great job. The chimney looks awesome, like new. read more