Toby and Brian showed up on time and were courteous and professional. They completed the cleaning…read morein less than an hour and gave a complete update on the status of our chimney. They were knowledgeable, and we will be calling Chimney Specialists again the next time we need our chimney cleaned.

Their so called brick repair job was very expensive and terribly shoddy. The employee just stared…read moreat me when I pointed out the inferior work. His boss came out and said they would make it right. Never heard from him again. Don't recommend.

Very professional, timely, honest and responsive…read more Contacted Chimney Plus more for their proximity to the South End and a quick search for reviews. From the first call I was hooked and confident, we'd made the right decision. Randy showed up right on time and he truly looked like what I'd imagine a chimney sweep might dress like! (My only vision of a chimney sweep was Dick Van Dyke in Mary Poppins). Randy was kind enough to let me take his picture. Come on yelp, let us post pics! Fast Service and easy accommodating scheduling. October 2010 Originally scheduled Randy for a fireplace inspection of our Oil Furnace and Fireplace Full inspection and cleaning of your fireplace, hearth, chimney, and flue system. Randy had identified safety issues with our existing wood stove. Primarily a faulty flue open /close mechanism and it's configuration so we'd agreed to re-schedule the cleaning portion for a later date. He'd reviewed the efficiency of our existing wood stove. Made some suggestions about other wood stove options that might be better for our space. Also referred us to another company for the wood stove options. Randy was patient and taking the time to answer all of my questions being a new home owner. Very knowledgeable about codes and what we'd need to modify to bring the existing system up to code. August 2011 Knew we'd need to schedule Randy to come out for the cleaning and spaced it out two weeks ahead of our desired schedule date. Given the convenience in scheduling back in October, was confident we could get something scheduled even with my lack of advanced notice. We'd phoned Randy again last week to schedule the chimney cleaning for the fireplace and oil boiler chimney. We were replacing the wood stove with a gas insert. The contractor's replacing the boiler and installing the gas insert removed the old wood stove so we could prep for the new install of liners with clean chimneys. Once the wood stove was fully pulled out and the surround removed, there was a good 12" of soot and debris sitting on both sides of the wood stove in the fireplace. The top of the firebox /wood stove had a good 9" of soot stacked on the top of the unit. Thought this was going to be a HUGE mess. No way anyone's going to be able to remove this without it scattering throughout the house. Sure enough, Randy had it all tidy like it'd never been dirty. I should've watched how it was done as I still can't believe it. Looking at his website information now, it shouldn't have been a surprise with their Clean House Guarantee. Apparently the stove's vent wasn't lined up with the flue to vent the smoke and had been circulating in the vacant space behind the stove's surround. This was all accumulating from the previous owner's use of the stove. The air quality wasn't a concern for us as Randy had identified the safety issues with us in October. We'd wisely heeded his recommendations and hadn't ever used the wood stove. Thank you Randy for your fast service, easy scheduling and clean house guarantee. This project went so much smoother with your assistance. Can't imagine what our indoor air quality would've been like if we'd been burning that wood stove from October 2010 to February 2011. Had we tried to clean the chimney and fireplace ourselves, suspect we'd still be trying to clean up soot for years to come.

Contacted Chimney Pus on the Wednesday and Randall turned up on the Thursday, early. Fortunately I…read morewas home. Randall then proceeded to quickly and cleanly get the job done. Turns out the portion of the chimney from our wood burning stove was built upside down. He fixed that, cleaned all the rest of the stuff, gave some advice on how to keep it clean and was on his way. All very painless indeed. I'd recommend them without hesitation. Nice guy too.

Had Genesis Home Services replace a 36 year old chase cover on one of our fireplaces in Maple…read moreValley mid June 2026. Also had them replace the wood trim around the top of this zero clearance fireplace. It took about two weeks for the fabrication of the new stainless steel chase cover. This wasn't an easy install, 28' up on a 8/12 pitched roof. David, the project manager showed up with two workers and got the job done in about five hours. They did a great job, removed old chase and wood trim around the top, installed new chase, wood trim and painted all new material to match existing house color. I had three other chimney companies come out and give bids, none really seemed interested in doing this job, all were looking for masonry work or a bigger project. I would use this company again for any type of chimney repair work.

On time, friendly and professional on the phone. The service tech was very courteous,…read moreknowledgeable, and pointed out why the gas fireplace was not igniting. He also gave me tips on how to extend the life of the fireplace. Overall excellence in service at a reasonable price!

Tech was hours late day of appointment. Said they can show up next day. I had to be at work but my…read moredaughter and her family were there so agreed to next day appointment. I told this company another company came to my house and was to clean and inspect. My fireplace was working fine. Other companies overcharged me and changed out pilot assembly and replaced wiring. Now fireplace doesn't work. I asked this company to inspect the other companies work. Give me an estimate. He said the wiring not correct and pilot assembly was bent and not correct and he fixed it. Worked one day and now not working. They ignored my calls in fact hanging up on me. Then finally get the tech on the phone and he accused me of going in to my fireplace and breaking it myself. Ridiculous! Plus he never had permission to work on it. He just did it. Said it was working and then charged me for it and demanded payment that day. Should do estimate and get permission first. I have been patient but I have now called my bank to dispute with them now. I paid for a working fireplace not a broken one. Two companies now are horrible. Where are good companies?

Same as Jason T's experience, this is a "Bait and switch", literally a scam - missed the 1st…read moreappointment even though we have reminded the owner twice, resulting a re-scheduling, 1 technician, 1.5 hours, charged more than $500+tax, for the cleaning work. They will claim this is the ultimate highly complex and professional work. Please try your best to avoid using this vendor.

Chimney Pro Solutions is a top notch company. Very easy to work with, prompt and fair. I highly…read morerecommend their services

The team at Chimney Pro is excellent. I reached out to get an inspection of the fireplace that…read morestopped working. They were responsive, clear in their communication, and offered a budget-friendly inspection solution. They scheduled a visit within a day of our message exchange, the person (Sean, I believe) showed up on time and gave me the full breakdown of what was happening and what needed to be done afterwards. Now that I am clear on the repairs that would need to happen, I will work with these guys. Great service

Kenny repointed two of our chimneys, including replacing some damaged brick. They look great! He…read morewas very communicative during the whole process, explaining what he would do and why, and giving us a couple options for the work. He was very careful to protect the new roof we had as well as to protect our house from dust during grinding. Five stars.

This is the second time Kenny has come out to assess our chimneys. He is always thorough, takes the…read moretime to go over photos he has taken from the roof, and is transparent about what repairs should be done more urgently vs what can wait. His rates are reasonable and he is a great communicator. Would highly recommend!

Asher and Ben cleaned our chimney and repaired the cap. They were prompt, courteous, professional,…read moreand did an outstanding job. I highly recommend their services!

This was a great experience from start to finish. They were really responsive to inquiries, and it…read morewas easy to schedule a cleaning and inspection. Asher was our technician and was lovely to work with. Respectful of the house (booties on the feet to not track) and explained all the work he'd be doing. It was really fast and thorough. Our fireplace is older and had a crack in the bottom of the metal. Asher explained how those happen (age/heat) and why it matters (you lose heat out the crack and can be unsafe/uncontained)-- as well as the severity of our issue (not that bad, lucky for us!). He explained multiple options, helping us save a boat-load of money and was able to do the silicon repair right then. The pricing is extremely reasonable. We'll definitely use them every year for our inspection and cleaning!

Really solid work. They were on time, straight to the point, and did exactly what they promised. No…read moreupsell pressure, just honest service and good results. Would use them again.

I tried to obtain their UBI number to verify contractor registration, license and bonded. They…read moreblocked in Facebook and hung up on the phone. Not trustworthy. If one of their staff is injured on your property they can hold you personally liable. Be aware. Do your homework ​ Not approved on Angie's list.