Toby and Brian showed up on time and were courteous and professional. They completed the cleaning in less than an hour and gave a complete update on the status of our chimney. They were knowledgeable, and we will be calling Chimney Specialists again the next time we need our chimney cleaned. read more

Their so called brick repair job was very expensive and terribly shoddy. The employee just stared at me when I pointed out the inferior work. His boss came out and said they would make it right. Never heard from him again. Don't recommend. read more

I used these guys to clean out my blocked dryer vent, the vent was a long one which ran behind a wall to the outside. they got the job done quickly and I appreciated them keeping me informed of the process. knowledgeable and courteous. fixed a cover over the vent because the last one got damaged by a squirrel, he was kind and ensured I was able to remove the cover myself before he left. I would highly recommend this company. I'm just sorry I didn't get their names. read more

Our old/original 1962 chimney leaked. There were loose bricks, missing mortar, the crown was cracked. And now it leaks no more! The guys showed up and in 3 days we had a beautiful new chimney. It took 3 days because the first day they had to stop because of thunder and lighting. The guys did a fantastic job! Their cleanup was immaculate. You couldn't even tell they were there! Now when it's pouring down rain outside it's not leaking inside! Very pleased with the service we received and highly recommend The Chimney Specialists. read more

The Chimney Specialists - New Chimney - Fireplace Services Near Me - Sumner, Washington

Absolutely one of the best 'service provider' experiences ever. Prompt, efficient, personable, did fantastic job in every way. Would recommend highly in solving your most intransigent and puzzling chimney issues. Had at least a dozen before them with leaks appearing (once again) after a matter of months. Brian and Devin did a great job and so cooperative in every way!!! read more

I couldn't be more pleased. After 50 years of cleaning my own wood stove, I figured my time on roofs is over. Lenny and Isaac were all I could have hoped for. They not only did a better job than I could have ever done on the wood stove, they also checked out another fireplace chimney and tried to find a mason willing to repair separating stone. When they hit a couple of dead ends they gave me a excellent resource for finding a mason. read more

I recently scheduled a much-needed appointment for a chimney sweep and cleaning service for both our woodstove and pellet stove in the ADU. As per my request, Toby gave me a call when he was on his way and he was very professional and friendly. Toby took the time to thoroughly explain the cleaning process and even gave me some great tips for maintaining the stoves between cleanings. He also went above and beyond by resealing the storm collar and flashing on the ADU where my elderly mother resides. The result was clean chimneys, spotless stoves, and safe, warm fires throughout the winter season. The cost of the services was very reasonable, and scheduling was fast and efficient. I am very pleased with the service provided by Chimney Specialists and Toby, and I would highly recommend them to others. I look forward to working with them again in the future. read more

Toby and Isaac were friendly, knowledgeable and professional. I called The Chimney Specialists after Safe Chimney inc pulled a bait and switch scam and wanted to charge me over three times the original quote for services I didn't need! Toby pointed out some issues with my chimney that I need to address but got my fireplace clean and safe to use in the meantime! The quoted price was honored. Highly recommend this company! read more

We scheduled with Chimney Specialists when we first bought our house and they send Kyle and Wes out for a regular sweep and clean. The team was great to work with, fast, efficient and tidy. Kyle went above and beyond educating me on the optimal timing for future cleanings based on our anticipated usage and explained my options for repairing & preventing damage that was starting on our chimney. I will be a loyal customer and anticipate booking them again when needed. read more

Great customer service, professional clean and no add on charges. Will use them in the future. read more

The Chimney Specialists - Clean wood stove - Fireplace Services Near Me - Sumner, Washington

This is a rip off company. They don't tell you they charge a estimate fee and when they arrive the demand it. Than have the nerve to tell you it was a dispatch mistake. I wouldn't recommend this company at all! If if I could give them a no star. I would. Hi Jeff and Jen Attach is the receipt estimate for replacement and repair, the charge for service call paid cash in full I email you the information I was given from The Chimney Specialists Inc. got a cashier check from my bank and got a response from you. Today two guy show up, from the company. Ask was it a fireplace on fire told them no, it was just a smoke. Claim he was told it was on fire. I just got the fireplace clean right before the fire happen. They got on the roof look inside the flute with a small flash light, took no photos, came down look inside the up stair, no cleaning needed then ask to see down stair no cleaning needed. Kyle told me I still have to paid the $ 274. 15, I asked for what, Kyle said bad attitude "I don't work for free" and other guy said they traveled from Summer, Kyle said he give me a estimate. (Note I dial a 206- 782-0151 number to contact this company, never was disclosed nor told that there was a $274. 15 service charge for coming out to my home, no matter if clean the chimney or not, only told if I did not answer the phone they no one will show up). I'm very pissed felt like it is a bait and switch and taken advantage of me, told him you better clean something he fake to clean up stair chimney for a few second. I would have never agreed to that, they followed me to a cash machine and I paid Kyle. I was never told that by Jackie the manager at this company, I call her confronted her, she said sorry she forgot to tell me. Martha read more

The Chimney Specialists - Fireplace Services Near Me - Sumner, Washington

Toby & Jason were fantastic! Had a small issue and they remedied it immediately with no additional charge. I felt safe with them in my home, and my dogs even liked them. Also, thank you for coming to me in Woodinville! It would have been Feb before the competitor could work me in. read more

Kyle and his co-worker were very professional, gave us good information and fixed our issue. We had our first fire of the year! I would highly recommend this company based on our great experience. They were fairly priced as well. read more

Wonderful customer service. We were able to schedule within a few weeks. The technicians who came out were quick to do their work, professional and very informative. They not only answered all our questions, but also provided useful tips. They quickly resealed our chase while they were inspecting our chimney at no extra cost and were honest about our chimney needs to save us from paying for more than what was needed. I was just blown away but their honesty and customer service. I will use them again and recommend them to anyone needing to service their chimney. read more

Never returned calls made for appointments. Disappointing that they are to busy for new clients. read more

Friendly, efficient and clean. I will be using them again and recommending them to friends.

Customer service with Jackie was great!!! Polite, courteous and a good listener to my needs! She sent Brian and his crew. Friendly, honest and they really worked hard cleaning my stuffed dryer vent of my 20 yr old washer/dryer. On fixed income but they treated me like I was their only special customer!!! read more

My HOA hired The Chimney Specialists to come do an annual inspection of the chimney and also to clean out the dryer vent. They were overall quick, clean and nice. The HOA scheduled the cleaning and inspection for 12/17. The serviceman met with my husband and was in and out of our living room after looking at the chimney and answering questions in less than 10 minutes. There were no issues. They went around and did the dryer vent cleaning from outside which didn't have any impact upon our day or time. read more

I called to have a scheduled Inspection on our new home. We exchanged a couple emails and never saw a tech come out to complete the inspection. read more

Prompt, great service - small chimney cap job to keep ducks out of my Dad's chimney and house!

I highly recommend this company. They do a much better job at cleaning the chimney and also educated me. They are very knowledgeable , patient with all of my questions and reasonably priced. It's a good team! read more

Fall and Winter are the busy months for chimney cleaners so I had to book my appointment a couple of months in advance. Colin and Jason came out and completed a quick and thorough cleaning and inspection on my two chimneys. They took the time to give me some relevant pointers about my using my wood stove. I learned some good tips on how to get the most out of my chimneys and reduce soot. Professional, fast and informative. Their price was competitive and they followed Covid safety guidelines. I would recommend! read more

Hi! Two men came out today to have the chimney's cleaned. They came fully prepared and with booties for shoes to not track dirt in. They left the house clean and were super quick and super friendly! Thank you so much to you both. Would recommend. read more

These guys know there stuff! We just moved into a new home and needed an inspection/cleaning. They did it all very quickly, explained everything in detail, and gave us some great advice! I'm happy to know our fireplace and chimney are now safe to use and ready for winter. This was our first time using this company and we'll be using them again. read more

Jason and Kyle just came to clean our ghimney, gave me some fire building tips on top of doing a quick and efficient job. Great experience!

They showed masked. He was nice and explained everything he was doing. Cleaned up after himself. Just over satisfied

We moved into a 1960s house with two wood burning chimneys and had the Chimney Specialists out to clean the chimney and get a clean bill of health. I learned more about chimneys and fireplaces than I could have ever Google'd and sincerely appreciated the extensive experience and consultative advice, and he answered all of my questions. These guys rock and know their stuff and know who to refer for other related services with masonry and custom fireplace covers. read more

Over a year ago I contacted the Chimney Specialists for help with a leak coming through my chimney. They responded and found my chimney caps were in need of replacement. They replaced them, but leaking continued. I called them back a second time and they responded promptly without question. They inspected the caps and double caulked them. However leaking continued. This is more than a year later. I recalled them a third time and, again, they responded without question. They reinspected the caps and assured me they were fine. They went a step further and found the problem, which was the siding and trim on my chimney stack. Friendly, helpful, professional guys. I'll call them back with any future issues. Top rate and knowledgeable. AAA+ rating read more

I guess I misunderstood what I was signing up for? The techs were friendly and efficient but what I read online researching made me think they were actually going to clean the chimney and fireplace. Instead they shopvac'd the fireplace and inspected the chimney. They were here for 20 minutes for $200. Apparently my fireplace needs $1,400 in fixes. I guess this is my bad, I don't know much about fireplaces or chimneys... I'm disappointed but it's probably not their fault. I definitely won't be hiring anyone to "clean" my fireplace again. read more

An excellent experience. It was easy to book an appointment. The service was efficient and effective. And the service person took time to explain some keys to using our fire place. Cost was exactly what was shared. I'll definitely work with them in the future. read more

I had a great experience with Lenny at the Chimney Specialists. I reached out because I had a family member whose chimney needed both an inspection and a cleaning. The support/scheduling staff at the Chimney Specialists reached out right away to schedule the site visit, and had what I believe to be a very reasonable price for both the cleaning and inspection. Even better, my family member explained that Lenny was great in explaining exactly what the situation was with the chimney, what might need fixing now, and, importantly, what might need fixing down the road (in other words, he was not using high-pressure sales tactics). He was both patient and clear with his explanations, and he also offered some nice insight on what to fix and how to fix it. More specifically, in the case of my family member, the previous owner of the home appeared to have painted certain areas of the chimney that really should not have been painted. Lenny had some helpful insight on what problems that might cause, and how to address those issues. Moreover, Lenny had some great tips about putting in a specific kind of floor covering right in front of the chimney on the carpet (may seem simple, but that was a nice tip that will likely save the carpet from damage if the occasional ember got out). My family member was very happy that I had recommended their services , which in turn were recommended to me by a word-of-mouth referral. I think there is a reason why the Chimney Specialists have such a high rating on Yelp. Both their scheduling team and Lenny were very professional, quick, and reasonably priced. I would certainly use them again! read more

I forgot to review the Chimney Specialists when they came out to my house a year or so ago. They were so helpful explaining my very old fireplace and chimney. They gave me some great options or fireplace inserts and helped me get my fireplace and chimney cleaned and taught me how to make it safer. read more

These guys all do great work. I've worked with them for years on our properties around Muckleshoot. Toby's a monster when it comes to anything chimney related. All the guys I've worked with are dope. Don't hesitate to use them! read more

I had a great experience with Toby & Zach! Had our old (but new to us) masonry fireplace cleaned and inspected, and flue caps installed. They were very knowledgeable, respectful, and did a thorough job. I've never had a wood burning fireplace before, and they kindly walked me through the ins and outs. read more

These guys are the best. First of all, they leave their vacuum outside. I've never had that happen before, and I've burned wood or pellets for 50 years. They knew how to access the flue, and they're the first in the last 5 years to get to it without damage. Put on a new cap to replace the one damaged in the storm, cleaned up my pellet stove and swept the chimney, all without leaving any soot anywhere. These guys are now my go to chimney people. read more

Honestly, I was dreading having our chimney cleaned and inspected. We have a HUGE complicated "Russian" fireplace. My husband likes to burn paper in it. We have not had it cleaned in many years. I've been losing sleep worrying about a chimney fire. I expected the worst! Kyle and Jason arrived on time and were respectfully masked up. Jason was up on the roof faster than Santa. He reported that everything looked good from the top. They did a thorough inspection did not try to sell us any unneeded repairs. Brushed and cleaned both flues (we have an unusual spiral flue in our Russian fireplace) and best of all the charges were BELOW the estimate! How often does that happen? I highly recommend them! Don't wait another minute to be sure your fireplace is safe! read more

I called them for a second opinion after another company gave me a quote if $6000 saying I needed a liner, insert, had stage 3 build up, and a crack. They came and looked and were shocked by the previous assessment - they told me all I needed was a cleaning and yearly maintenance, the insert in our fireplace in the downstairs needs to come out, but the fireplace was fine. They cleaned the chimney while there and saved me $5750! I'm glad i called - I had a couple other people encourage me to get a second opinion after having bad experiences with the same other company. I was SHOCKED! The guys were super nice, professional, and a great experience all around! read more

REALLY happy with these guys. Collin and Brent were amazing - I've been putting off having my fireplace inspected (and consequently nearly froze to death in that big snowstorm a few years back) because I was terrified of what I'd find up there. The former owners of my home weren't exactly tender and loving with it, so I was worried they might have stuffed a raccoon or something up there. Imagine my surprise when Collin came in, said hello, laid down a tarp, stuck his head up the fireplace and said "everything looks great". I asked him to repeat himself, because I couldn't believe it. Collin explained everything (the inspection process and what they were looking for) and then answered all my questions (all three bazillion of them... because I have never had a fireplace before and images of my house going up in flames have been firmly planted in my head ever since the home inspector said "get it inspected by a certified specialist") before also measuring for new screens (ours are completely broken - though not by us. Thanks, former owners!) Brent was very friendly as well, though I saw less of him because he was the roof guy. Overall I'm really pleased and would absolutely recommend these guys to anyone. I definitely know who I'm calling next year to get my fireplace cleaned and inspected! read more

I contacted Chimney Specialists because I had a smoke fire inside my home. Jackie did not disclose to me a charge $271.15 to come to my resident. I would not have agreed and moved on, never allowed Kyle on my property. Then he gave me an flimsy estimate was not thorough. The fireplaces were clean 2 weeks before the house fire that cause smoke damage, no fireplace fire ever happen as claim by them. verity by other estimate for insurance company require three estimates. I have had Chimney work in the past, experience taken down to the roof line and inside box replace on another property and cleanings. read more

Chimney Specialists rebuilt our 1970's chimney which had several issues. We were extremely happy with their work. They went over and beyond what we expected; they were neat and professional; we would highly recommend them. read more