Amazing service by Morgan. My fireplace is 26 years old, and I've used it a lot over the years. About seven years ago it started having a soot problem. I've had six fireplace service people work on it during that time, none of them fixed the problem. Furthermore, some didn't even put the ceramic logs back in the correct position. Most spent less than an hour working on it, but Morgan spent two solid hours. With the other service people, I could the soot starting to build within a couple days. Thank goodness I found Morgan. He is highly recommended by ChatGPT - especially for repairs, and he's not going to try and sell you a new fireplace. I can't say enough good things about Morgan. He was here on time. He had more equipment with him than the seven other repair people put together. He was very thorough in his work, it was obvious he knew what he was doing. Not only is he a hard worker, but very personable as well. I loved that he could tell me the problems he found while he continuing to work. No BS from Morgan. I highly recommend him for any gas fireplace issues you might have - he's your guy! He's the best! read more

Morgan came to my house to fix my fireplace on Nov 13, 2025. He diagnosed the problem and I witnessed him calling for the needed replacement part. He left a written Job Invoice with these details and this said he would contact me when he knew he would receive the needed part. After this, I never heard another word from him. I called, texted and emailed after 10 days and 30 days. Maybe something happened to him. I don't know. read more

I needed someone to look at my seldom used gas fireplace. I called around to fireplace companies, and no one seemed interested in helping me out. One company told me to check with Morgan at Pacific Fireplace Service. It was easy making an appointment and Morgan showed up ahead of schedule. He was professional and explained things to me in a manner that I understood easily. After his inspection he went to work restoring my fireplace and had it operating quickly. Overall, a great experience. read more

Actually, I don't really care what Morgan did or did not say to PSE to get them to come out and do his work for him. I bring it up because: 1. It speaks to his total lack of care or concern for me and for not completing the job that he was, (in his words) "paid a lot of money" to do. He did not call me and apologize for whatever reason he might have had for not showing up to fix the problem when I called him the second time about still smelling gas. He merely foisted HIS responsibility upon PSE and then sent me a very rude text message. 2. It also points to his abject inability to tell the truth about what really happened. So I ask you, Is this really the kind of person that you want working in your home? I just say, think about it. read more

Morgan of Pacific Fireplace Service has been great to work with when we had issues with our gas fireplace. Took care of the problem, easy to be around, did great workj, professional and honest. Far better to work with than the dealer. Highly recommended! read more

Thank you Morgan for your great support, and working on my 20 year old gas fireplace insert. You brought this one back from the dead and I really appreciate it. It works like brand new!! Dave read more

Pacific Fireplace Service - Fireplace Services Near Me

I am glad I found Morgan to handle the maintenance of my gas fireplace. Morgan was honest and did a thorough job, making my gas fireplace look new again. Honestly, it's very difficult to find trustworthy people for maintenance and repairs these days. Morgan has earned my continued business, and I will recommend him to anyone needing maintenance or repairs for their gas fireplace. Lastly, Morgan's price is fair and affordable. I only wish other service businesses were as truthful as Morgan--no sales pitches or lies about my old fireplace. read more

Morgan came out to inspect our fireplace after I smelled some gas. He was able to find a small leak and helped fix our fireplace where our contractor had installed it incorrectly. He was on time and very tidy. He answered all of our questions and gave us some good advice on who to contact to fix the things our contractor messed up. Highly recommend Morgan, he definitely knows his stuff. read more

Morgan is a professional! Very pleasant, on time and thorough. Had him repair and clean our gas fireplace. Was very careful to setup and protect the area from getting dirty from cleaning the fireplace. Knows his business. Very reasonable price all explained upfront. Thanks Morgan! read more

Pacific Fireplace Service - Fireplace - Fireplace Services Near Me

Very enjoyable, Morgan was very pleasant to be around ! Excellent knowledge on fireplaces, great conversation maker. read more

I met Morgan yesterday for the first time - in that our 10-year old gas fireplace needed a repair in order to operate properly. Morgan couldn't have been nicer or more professional. His knowledge and skills were first rate, particularly when it came to the brand of fireplace that we have. Not only did he complete the work necessary for the fireplace to work properly, he thoroughly cleaned and vacuumed the entire fireplace unit. It now looks brand new. He also ensured everything was working properly (remote controls, wall switches, etc.) and even spread the glass beads we use in lieu of faux wood. I now have Pacific Fireplace Services in my cell phone contact list should I ever need Morgan's expertise in the future. Oh...and the cats are thrilled. Thank you very much! read more

I am beyond pleased by the quality of work we received - I would have given more stars if I could. A few months ago I was looking into the option of replacing this gas insert, and after Morgan's time working on it, I looked BRAND NEW! I cannot recommend Pacific Fireplace Service enough. Morgan is detail oriented, thoughtful, thorough and straightforward. No upsell, no surprises. I've worked with lots of vendors in my line of work, and Morgan is one of the best. HIRE HIM. read more

Can't remember how I found Pacific Fireplace Service, but I'm glad I did. Morgan is the owner of this one-man operation and does meticulous work with the utmost care. When working on my fireplace insert, shoes were removed, floor coverings utilized in the work area, and surroundings protected from dirt or damage. Morgan completed a tune-up for my inserts that consisted of checking and cleaning the pilot assembly, cleaning dust and cobwebs in and around the insert, rearranging embers, and cleaning the glass for a reasonable price. read more

Morgan did a terrific job servicing our 25 year old gas fireplace. He was diligent, thorough, friendly and professional plus did an excellent job for us. We highly recommend him to family and friends. Great experience! read more

I was shocked recently to find gas fireplaces need to be serviced!! I proceeded to search online for a well-reviewed nearby company to service mine and found Pacific Fireplace Service. I called for an appt a few days before Christmas. Morgan was apologetic that he couldn't get me in before Christmas, which I'd not expected. The day of my appointment, Morgan called me confirm I was home, expecting him and to let me know he was running a little late, which I appreciated. I was impressed w/his knowledge of my 36 year old original gas fireplace. He even knew the brand name of the facing box used at that time, that it was originally for a wood burning fireplace and had been converted to gas. He showed me how he knew wood had never been burned in this fireplace. My unit was working, but I could only light it by holding the flame RIGHT over a gas vent. If that didn't work, I had to turn the gas off for awhile before trying again to avoid the mushroom flame effect when it finally did light (the one that shocks the juice right outta ya and you have to check your eyebrows and pants after words? We've all been there, right?). Also, my logs and fireplace walls had a LOT of soot. Apparently natural gas doesn't produce soot, but the issues my unit had before Morgan got ahold of it DID produce soot, which can cause carcinogens and carbon monoxide to be released, and soot up the home. After Morgan toiled on the system for over an hour, the change is stunning. I think Morgan secretly replaced my entire box and system and didn't tell me or charge me for it. It's THAT much improved, easy to light, much better functioning and more beautiful to look at as well. Soot is all cleaned off. Apparently, there wasn't enough sand in the base, which someone had attempted to make up for by adding too much of the 'burning wool,' which stifled the flow and flame. Also, it had too many logs (which also stifled the flame/flow), and the main log was upside down and lying on the gas vents..... When Morgan had completed his work, this was all remedied. He told me my system was in good condition, despite being so old. Morgan could have told me the whole thing needed to be replaced and I'd have not known the difference. It's truly a night a day difference. AND Morgan was a delight to have in my home, even adoring my yapping Pekingese while he worked. I wished there were more businesses who were honest, forthright and easy to work with. If you need your gas fireplace serviced, do yourself a favor and contact Morgan. Well worth every penny. read more

Pacific Fireplace Service - The whole thing, logs, and box look and function as brandy new, despite being 36 years old. - Fireplace Services Near Me

Had them clean and service both of our gas fireplaces. He was clean, respectful of our house, and did a great job!

Morgan - Pacific Fireplace Service came and did a repair at my home on Dec 22. He was very professional and definitely knew his business. I would highly recommend him . Very clean and friendly too. ***** read more