Great location and good burgers with awesome fries. I'm really puzzeled by the bad reviews.

F**king lost my appetite because Five Guys f**ked up my whole families order, then weaseled out from under giving me a refund due to "miscommunication" So FYI people if you order a burger "All-The-Way" and you want raw onions, and raw mushrooms on your burger, they will put grilled AND raw shit on your burger because YOU didnt specify that YOU didn't want it :) ....I guess they don't train their employees to ASK QUESTIONS ABOUT THE ORDER they also gave me 3 strawberry shakes when I ordered 2 strawberry shakes and an amalgam of salty caramel and chocolate goodness.... my brother is allergic to strawberries, if I was him in this situation I'd have to be in the fucking emergency room tonight because of this f**k up Worst GD experience I ever had from a fast food restaurant. I don't ever ask for a refund, but when you f**k up this badly, then try to weasel your way out because you know I had a lack of CRITICAL information on my end, thats when we'll have a problem. If I could give lower than a one star review I would. This experience has me thinking "whats the point of going out to a restaurant, where I know they're good, but at any moment can bend you over, and take advantage of you" Thanks to you guys I'll be making my own meals until I inevitably die. I work in food service too, and its one thing to f**k up orders, but to not take responsibility, and to not offer a refund, or even try to weasel your way out of a refund, is f**king sickening. I do not recommend coming to this location, and if they all conduct business like this, don't go to Five Guys, they don't give a f**k about you read more

I'm more of an In 'N 'Out guy, but every so often, it's good to try something a bit different. I've been left cold before when it comes to Five Guys, but thankfully yesterday's experience wasn't so bad. The "little" burgers aren't so little, so don't let that title fool you. They are very good sized and are about five bucks. You can include all the toppings you want, including mushrooms, which is a steal. Also, they are very generous with the fries, so if you order the small fries, you will get a lot. No joke. The manager, or at least the guy who I thought was the manager was very positive and welcoming. He was great. The taste still isn't my favorite, but overall, they still make a mighty fine burger. Thumbs up. read more

Five Guys - Burgers Near Me - Sunnyvale, California

When I go to 5 Guys, I get my standby bacon cheese dog. They get it right regardless of location, but this time they missed a critical ingredient: relish. It's on the receipt, they just didn't put it on. read more

Five Guys - Bacon Cheese Dog minus must have relish! - Burgers Near Me - Sunnyvale, California

Awesome! Great staff, clean tables, great food. The buns need a toasting, but simple is the secret. Nice fry size in the bag to go.

My boyfriend and I came on to order dinner, I ordered a little bacon cheeseburger, with pickles on the side, the cashier even repeated it back to me.... my boyfriend order the bacon cheese dog. We both got milkshakes... he got a banana one and I got the peanut butter banana chocolate. It took a really long time to get our shakes. When we brought the order home (we only live 2 miles away) my milkshake was not blended at all... all the 'extra' was at the bottom... I had to use a spoon to stir it.... the pickles were in the burger. My biggest pet peeve is hot pickles and the flavor of it transferred to the burger. The hotdog had no cheese on it.... the restaurant was not that busy for this to happen... we were totally disappointed ..... I rarely get milkshakes and the one time I wanted one.... it was poor quality read more

A couple of years ago at another location the food was pretty good so I tried it again, but this time at this location it was not that great, just ok, and my order was wrong and the coke wasn't mixed properly, a little watered down. The prices are too high, maybe it's just because of inflation but $10 for a basic hamburger is too much. The place is clean, the service is good, the girl at the counter was really nice. read more

In case anyone is mad that I gave Five Guys only two stars, let me put this disclaimer out there first: Five guys did NOT make my burger, okay? Three guys and two girls did. Ha! *Ba dum tsh!* Yeah, I'm lame. Okay, seriously...I'm not really sure what the hype is all about. When Five Guys first arrived in the Bay Area, people kept telling me about how they were like In N Out and that their burgers were a little different, but just as good. After trying them though, I'm still curious as to why they're supposed to be just as good. My friend and I dropped in for a late dinner so we could both finally check them out. Heeding the advice of fellow Yelpers, I ordered the "Little" Bacon Cheeseburger (with everything - mayo, lettuce, pickles, tomatoes, grilled onions, grilled mushrooms, ketchup, and mustard) since it's essentially the size of a regular burger at most other places while splitting an order of fries with my friend. Although the burger looked decent after I unwrapped the foil (http://www.yelp.com/biz_photos/e-o6BX9_SVBaNMNcwU5tSw?select=-8VuNnZX2-W-VYx_GDLCdA#K70sM2ZNCJxExjA6QAcj1w), the taste fell short. Maybe it's because the meat was cooked well done (I prefer medium), or because it was under seasoned, but the patties weren't very flavorful. The condiments were nice though, and I do agree that their fries are better than In N Out's. That said, it's more because they're the better of the two; on their own, they're just okay. While it's nice that Five Guys offers free peanuts and has a menu that includes more options and condiments to choose from (the ones I mentioned, plus a half dozen more), it's really not that close for me. It's not a terrible burger (TWO AND A HALF STARS, rounded down for all the grease), but there's better out there. read more

Five Guys - Little Bacon Cheeseburger with Everything - Burgers Near Me - Sunnyvale, California

Five guys is good and I like their burgers and fries but only for dine in or eating the burger right away. Because if you wait too long the bun gets so soggy and to me there is nothing worse or nasty than wet soggy bread buns. Not much is worse than that to ruin a meal. read more

I did not order via online but kudos for the option! We came at 11:45 so the wait wasn't bad at all and we were able to grab a table. By the time we were done w/ our meal, the line was out the door. I got the cheeseburger- add onions, mushrooms, and jalapenos. The burger was very filling and messy.. I did not let it down.. I finished it all! The fries were good- I did not order Cajun because I tried it and didn't like it. There are 2 soda machines, napkins were well stocked, straws, lids, condiments.. very clean and fully stocked! Parking can be hell if you go during the lunch rush 12-1 because Rubio's and Panera is right there! read more

Five Guys - Cheeseburger- add jalapenos stuffed w/ their fries. - Burgers Near Me - Sunnyvale, California

In burger joints, there are three classes. Fast (like BK, McD, Wendy's; Slow (Kirk's, St. John's, various beer bar and sit-down places like Eureka); and then there are a couple of chains that are in between (In 'n Out, Five Guys, Smashburger, for instance). Almost as fast as the fast ones, with close to the quality of the slow burgers. To me, these are the sweet spot of hamburger restaurants and for my money, Five Guys sits atop this very small, elite heap. I love their simple menu. Burgers, regular and "Little" (which means one patty -- the burger is the same size); bacon; cheese. Then a list of add-ons, all free. Make it your own. Mayo, ketchup, onions raw or grilled, grilled mushrooms, produce, jalapeños. Quality is excellent and it's all made fresh to order. Over to the fries. OMG. This is the best thing they make. No frozen potatoes here. The potatoes are in bags out in the dining room and yes, they are real, not a prop. They keep the oil fresh and properly double-cook them to get the perfect mix of chewy and crispy. Not overly salted. The portions are obscene. Large serves four, they say, but it satisfied three of us, twice. (Pro tip: reheat with an air fryer.) They didn't have shakes for a long time but one of the Guys (the "five guys" are founder Jerry Murrell and four sons) talked the family into doing in a very Five Guys way: Only one kind of shake comes out of the machine but a long list of add-ins (free, again) let you build the flavor you want. Including bacon, because, well, bacon. That's fun but I tried a salted caramel and peanut butter and it was amazing. Small menu helps them keep the quality, speed, and value up. But calories? Don't think about that. One more pro tip: Look up the podcast How I Built That from NPR and find the one that covered Murrell's founder's story. Fascinating. read more

Can you imagine ordering burgers, waiting for them, driving home in a rush to finally eat, and finally opening up the wrapper to find this mess. They messed up our entire order. I'd be a little more understanding if it was busy but there were maybe 10 people sitting and no line behind us. You can see in the pictures that I ordered two burgers with multiple toppings but all we got were our patties and some veggies. How do you even forget to add bacon in a bacon cheeseburger??? At least the fries and shake were good. Everything else was a total disappointment. read more

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Hey guys welcome back to my channel. Ahha I GOT THE BEST SERVICE AT THIS 5 GUYS, oh yeah and the food was good too. I've worked in the food industry for over 5 years and nothing do I appreciate more than friendly service, a clean restaurant, and great food, ok im done with my run on sentence. Hehehe I got all of these at this 5 guys! I came in on a Friday at around 1:30 pm. I wish I would have got the girls name who helped me but anyway she had piercings nose and lip I think. She was super nice and welcoming. The restaurant itself was pretty clean and I got my food quickly, what more could I ask for? Ohhh yeah and they plugged it with the fries! I'll be back read more

Five Guys - Oreo shake you can never go wrong - Burgers Near Me - Sunnyvale, California

Always great burgers at five guys. The Cajun style fries are excellent! Really recommend five guys for great burgers read more

MAN. This is one of the best fast foods burger joints ever. I got the bacon cheeseburger all the way and it was SO good. The burger patty was crispy the bun was soft. It had loads of flavor and tasted fresh! The only downside that you usually don't see in a lot of burgers is there was too little salt. I also got their Cajun fries which were Soooo tasty. The fries were super crunchy and the Cajun seasoning was sweet and salty. If you decide to eat inside you can get free peanuts too! The service is really nice as the workers are kind and helpful. The ambience is also amazing as they have many decorations and cool newspapers. Only downside is it is on the more pricey side for fast food. OVERALL would definitely come again and recommend to others! read more

When I first tried 5 Guys in SoCal a few years ago, I remember not being impressed. At that time, I didn't know to order the "Little Hamburger" so I felt like it was too heavy. And all the topping choices just felt unnecessary since I was fine with In-N-Out's simple but always-spot-on burgers. I went with some friends recently and I have had a change in heart. I am still loyal to In-N-Out's burgers because of the price and reliability, but I also can see 5 Guys comes in handy when you want a heartier, more varied burger. When I placed my order, the guy taking my order recommended that I try it with grilled jalapenos. I think that that made a huge difference - it made the burger not feel greasy and was that extra something that made it an awesome burger. My friends shared their fries with me and it was the perfect amount for sharing among the 3 of us. I like the seasoning on their fries and I'm glad that they aren't stingy with the portions! read more

Five Guys - Burgers Near Me - Sunnyvale, California

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Ok, I went back. Yes, I went back already... twice in three days! So this time I got the little bacon cheeeseburger with lettuce, tomato, grilled onions and BBQ sauce. I loooooooooved it! Enjoyed it so much more than my little cheeseburger with everything on it. Their mushrooms are supposed to be fresh right? The mushrooms were bland and seemed like they came out of a can. Now, I have to go back and try my BBQ bacon cheeseburger combo with A1 instead! read more

My boss and I opted to leave the office for lunch and to continue the day of meetings over a meal. Not feeling like the regular stuff, we needed a manly meal to quash the hunger pangs. What's more meaty than a big Five Guys burger, just about nothing. I decided to score the bacon cheeseburger, all-in, with a side of fries. Hold the soda cause I certainly don't need those empty calories! *snicker* This was a legitimately big burger and was piping hot with freshness. It reminds me of the kind of thing I'd make at a BBQ on a hot summer day and really hits the spot. The fries were piping hot and salty, perhaps a bit too much however. Overall, I left full and happy, and even took some home to prevent food coma throughout the rest of the day. Food coma set it anyway and I found myself nodding off for the rest of the day. At about $11 and 1200+ calories, this is no baby burger and can add up in more ways than one. They've got some great, covered tables outside where people like to eat with their dogs. Parking is a pain here, but if you find one, Five Guys is where you want to be. For food coma, Friday is probably the best day to come. Otherwise, I can look forward to being unproductive the rest of the day. Food: 8/10 Service: 8/10 Price: $$ Atmosphere: 7/10 read more

Five Guys - Burgers Near Me - Sunnyvale, California

3/5: The cajun fries are OK: http://www.yelp.com/biz_photos/five-guys-burgers-and-fries-sunnyvale?select=FCU-nwmeESnmhpXFFjZ7Xw#FCU-nwmeESnmhpXFFjZ7Xw They have potato skin on them, which is a plus, and the cajun spice is great. However, they are the thicker, softer version. I prefer the thinner, crispy version like you get at In-n-Out. read more

Five Guys - Cajun fries, small size - Burgers Near Me - Sunnyvale, California

Apparently, you can get as much calories drinking a milkshake as eating a burger. So here I am, chugging on one and getting sugared-out. All their shakes are ultra-sweet -- too sweet for me and I like them more diluted (with ice or milk). They look small, but are super filling due to their high sugar and fat content. I like their malted milk. They add both powder and chunks. I don't like their cherry, way too sweet and quite like maraschino cherries (that I am not into). I don't like their peanut butter, too much peanut taste and sugary much like Reese's. I like Reese's, but not in a shake. Too sweet again. I almost don't want to drink any of it. The whipped cream is thank god only mildly sweetened. It's easy to make a good milkshake and I haven't had one here, yet. read more

Five Guys - Peanut Butter, Salted Caramel and Malted Milk - way too sweet and peanutty - Burgers Near Me - Sunnyvale, California

Perfect burger! Juicy and delicious I highly recommend stopping in if you are looking for an affordable dinner option.

There's no way that this location is anything but five stars! It's fantastic! This is the second time I've been in there in four months and both times were amazing fast fresh quality ingredients and a really clean environment. Even the restrooms were spotless both times. I think there's an owner/manager Who is usually there and he makes sure that services is prompt and really friendly. I get the little hamburger with mayo, lettuce, pickles, jalapeños, and grilled onions and it is just so delicious. I honestly can't rave enough about this location and look forward to coming back in many times to come. read more

Best overall deal of the local places barring potentially st johns if you can catch them on a good buy 1 get 1 day. You won't leave hungry just due to the truck load of fries they typically give you. Pretty basic all around but they just make a good burger at a good price. They don't have any wierd mandatory 20% tip, or tiny burgers, they don't seem to play games. read more

We were next door waiting for our drinks and I had sent my husband here to get me some fries. As soon as he came back with the fries, I digged in. The fries were lukewarm, soggy and way too salty! It was a Saturday and not even lunch time yet. The place wasn't even busy so the fries must be leftovers from a previous order. Sigh read more

My mom and I went to Five Guys for dinner. It was so delicious. The service was amazing and the ambiance was so wonderful. I hope to return, hungry for more. read more

Love the milkshakes and burgers here. Also the fact they have peanuts to snack on while waiting in line

Reading some of the negative reviews, and I'm like it's 5 Guys not Hells Kitchen. On top of this takeout orders have nearly tripled everywhere so they have a lot on their plates. I went in today and the service was excellent, the food came out fast and cooked to perfection. Everything tasted fresh. I'd definitely come back and recommend this place over in n out any day. Yeah I said it OVER IN N OUT. Their service and quality has plummeted and it's a shame because I used to put them on a pedestal and now Five Guys has taken the crown. read more

Five guys is phenomenal for burger places! This is a number one place to get a burger! The burgers and fries are fresh by the taste and see them cooking it, at the restaurant! I am gluten-free and the ability to get a lettuce wrap burger is a huge yes there! I enjoy five guys' food! One negative: is the music is always a bit loud and the restaurants are found of one genre of music, sometimes! I really enjoy five guys' except for when they pump the music a bit too loud, as far as they can, giving a bit club vibe! read more

Open during Sip for take out. Best part is they are open until 10pm. You can place your order ahead online or order there. Food comes out quick and it is very organize with social distancing. You can still get your peanuts, you just have to ask and they will provide you a small bag. The burgers are always delicious and hits the spot when you are craving a burger. Don't forget an order of fries with your burger. read more

People either misunderstanding how to order, or using terrible grammar to the point you can't understand what they're saying, or using a sample size of 1 and getting a mistake, to give a 1 star review are baffling and funny to me. I'll try to offset their stupidity with a somewhat intelligent and thought out review that spans multiple visits, rather than one, where the reviewer was sad-face over the fries they "digged in" (*sigh* Public education in this country is an embarrassment.) on and were disappointed and never tried again. (I was going to go on a rant here about the fries from a certain competitor in the field but I'm not going to tear them down in this review. This is Five Guys' review.) The food quality is extraordinary. I have never gotten a burger or fries or shake or even hot dog and been disappointed in the ingredient quality, nor in the standard of execution. I truly don't understand the reviewer who has gotten subpar or low quality food from this location. And if you did, did you go back and explain to whomever the manager on duty was? Did they make it right? If you did not go exercise your rights as a consumer, why not? If you got something of lesser quality than expected and you did nothing to rectify the situation other than come on here and give a one or two sentence review about how cry emoji you are and you're fist-clenched never going back, that's on you. Only you can save you. Love yourself and stand up for yourself, don't blame everyone around you for your lack of conviction and bravery. Don't blame the beautiful burgers and fries at Five Guys. I tend to lock into one order usually at restaurants, which is a failing of mine, but I have explored and ordered the hot dog, which is quite underrated. The fries are always phenomenal, and of course always best eaten as close to the time they came out of the fryer as possible. I will typically order them cooked normally and ask for Cajun spice on the side and season as I see fit, but these are the best among the "slow fast food" fries. So many customization options here it's unreal. This is the backyard summer cookout burger we all dream of making without the logistics of having to buy all the stuff and set the time aside of doing it. It's the delicious milkshake we probably shouldn't be having as often. This is comfort food and it's delicious, always made to order and without the political baggage of certain chicken sandwiches. If you truly like burgers and fries and are prepared to wait a little extra for quality to happen, this is a wonderful restaurant. read more

Okay a semi-regular customer here. Have been ordering online lately due to the pandemic. Today was the worst experience I've ever had at any kind of fast food restaurant or otherwise. I ordered online and showed up about 15 minutes later to pick it up. When I arrived they didn't know where it was or what my order was so she had to look it up I'm the computer. She said they would start making it now. I was slightly disappointed but fine sure I'll wait it's fast. Then the employee called me back over and tell me oh somebody had picked it up already like one of my family members. Wtf?! Is this place trying to accuse me of getting two orders or stealing from them or something? If this is the type of customer service this place is now working on it looks like I'll be going to other five guys or just another place in general. But they are so GD concerned about people stealing orders why don't they check the order number when you go to pick it up??! I had mine now ready to go as that's what my assumption was.... hello easy fix! Idiots... read more

I used to work at Five Guys many many moons ago and would make something ridiculous off the menu. I've thought about this concoction on occasion over the years and had been really craving it recently. Nicholas went out of his way to make this absolute ridiculousness for me. I don't think many other people would go out of their way to satisfy a craving like that. Give that man a raise. 5 stars. Will be coming back. read more

The closest clone to an In-N-Out I've ever seen. From colour scheme, atmosphere and basic offerings to price point and how you order. Much like I-n-O, Five Guys also feels sterile inside and they blast the A/C. Clearly they don't want you to stay. Though the concept is almost identical, that's where the similarities end for me. Five Guys suits my taste buds a little better. Just a matter of personal preference though. So, I-n-O zealots, put down your sporks and chill.. jeeeeezzz. :P Hand-formed patties means the opposite of circular perfectly cut-out textbook hamburgers. This beefy patty is amorphous, lumpy as the princess's mattress, and purdy damm good for "fast food". Yeah messy juicy greasy but good. By the way, American is the only cheese that exists in the Five Guys world. The burger's pricier than you'd expect at a fast food resto, but it's quality. No mystery fillers, press-board beef or questionable gristly particles like the stuff at universally recognised burger chains. Plus-- and this is a big one for me-- there is *no* gnarly creepy pink tinge, like in all the I-n-O burgers I've ever had. Medium to rare in a pub or 'full service sit down waiter brings you menu' type eatery is fine, but at a fast food place-- not acceptable. Five Guys patties are cooked through and still taste great. You can save a buck by ordering the mini-burger: same size bun, just less hamburger. The price includes all the toppings if you want them. And I usually do, as I am la fat greedie basterde. Regular size drink is on the pricier side, but I get my money's worth on the endless refill. BRING IT. I can handle a bladder workout. *TMI alert* Which means the restroom at this one got a workout from me too. Yeah I went there...literally. Sorry. There is a din inside, so in that sense Five Guys isn't an ideal spot for conversating with your group. But you can always eat outside, where there's some seating and covering to protect from the elements. OK so... I like my caffeine-free diet Coke. Seldom have I seen it at soft drink dispensing stations. But it's here :D and Five Guys serves Gold Peak brand teas, including the green tea-- refreshing. I figure, I can cancel out the unhealthy of the diet soda with the alleged healthy of green tea. (Shh. Let me have my delusion.) I always customise my beverage. For example, fill cup with ice half-way, dispense c-f-d-c rest of the half, add sweetened GP green tea to cover the balance. Et voilà, the j@de special. :D Oh, that's only part of the strangeness. Yes I am that person. The freakazoid who not so secretly enjoys less than crispy-- alright, downright damp soggy chips. Reminiscent of the Great Steak & Fries Co. counter in mall food courts I frequented back in school days. Probably why I don't mind them-- nothing like eating semi-pleasant memories. You do know.. that I-n-O serves fries that taste like matchsticks ;[ yuck blecchhh. No thanks, I'll take the bag o' wilted stuff at Five Guys any time. Thick-cut potato fingers get a sweat from being thrown straight from fry basket into the brown paper bag. It's not their fault they get a steam bath waiting for the customer to claim them. There there, poor yummy frites, come to mommy. Five Guys also stocks Heinz malt vinegar (score!), with which I douse the fat fries, making them even soggier. Yup, I am a sicko. And yeah, the peanut oil cookery saturation wreaks havoc on my T-zone :[[ so my complexion will suffer, but I don't care right now. Just get in ma belly, delectably soggy taters. Ha, bet I just lost this chain a TON of potential customers. Well what else can I say. If you want higher quality than typical drive-through, but faster than gourmet restaurant-y, Five Guys burgers 'n fries might just be right up your weird alley, too. read more

Five Guys Burgers is just okay. I usually end up paying much more for a meal than at other burger joints in the Bay Area - noteably Smashburger and In-n-Out. Five Guys is definitely the most expensive one for a similar burger size. I like their burgers (customizable with many toppings and different sauces) but they could improve on their buns (during several visits mine was toasted too much and tasted blunt). Larger store with many tables plus outside seating. read more

Five Guys - Cheeseburger - Burgers Near Me - Sunnyvale, California

Apparently five guys working together could not come up with a decent burger. I didn't get the memo that a standard hamburger has two patties. First of all, glad to see you working on bringing down obesity rates. Second of all, gross. Now I know that in the future that I can spend $1 less and get only one patty on my burger, but really - can't you put up a sign mentioning your two patty fixation? Because I really don't like having to waste animals by taking out and trashing a whole patty of them. After the patty removal the burger was only okay - definitely not worthy of my husband's inexplicable fixation. (Thank goodness there's an AG Ferrari nearby and a Rubio's in the same plaza, because sometimes we eat our separate lunches in the Five Guys courtyard. Just don't sit too close to the Five Guys entrance because they BLAST crappy music outside. The best part of the courtyard? The Pinkberry. But I digress.) The fries were pretty good and were served in a cup with skins on. Continuing Five Guys' quest to increase obesity in America it was a HUGE portion. And call me crazy but I like a nice Dijon mustard with my fries. Five Guys only had French's. Blasphemy! Five Guys *does* seem to try with the customer service. It's kind of like In N Out in that the servers are all really nice for a fast food hamburger place. There's even a comment board in the back. For a long time a comment card made by *someone I know* just had a drawing of a cup of fries, captioned "five guys, one cup." There's a Pep Boys in the same plaza as Five Guys. Which one sounds like a burger place and which one sounds like an auto parts store? read more

** 3.5 Stars ** Finally got to weigh in and try the phenomenon known as Five Guys. On a cold and rainy night, the crowds were definitely more subdued than I had heard they had been on Grand Opening Day. But it's clear this place is still popular. And they offer an undeniable bang for the buck among quality hamburger chains. Inside, the restaurant really reminds me of In-N-Out. Lots of white, shades of red, and a very clean area with multiple seating areas. There are sacks of potatoes lining up to lead you to the cashier and the peanut oil that is used to fry them. When we went to order, the cashier helpfully asked if we had been there before. I had heard this being a pet peeve when not done, because at Five Guys, the little burgers are simply 1 patty, whereas the regular burgers are 2 patties. Either way, they're generous portions. People don't come here to diet. You have a simple selection of plain, with cheese, with bacon, or with bacon and cheese. From there, you go to a list of about 10-12 toppings, which you can add unlimited to your burger. I went with the "all the way" option which is simply their most popular choices on the top row in black. I did add jalapeno peppers from the bottom row, but a few, such as A1 sauce and BBQ sauce didn't strike my fancy. The next choice was the type of fries. Both are thick cut, deep fried, and well seasoned. The Five Guys type is your typical salted fries. The cajun fries adds a few more seasonings and was our choice. Either way, prepare for large portions and some extra scoops in the bags. It's a great customer service move and, hey, potatoes are relatively cheap. Our burger and fries were ready (all custom made) in about 5 minutes. The regular was definitely a big burger, but even the little was more generously sized than the smaller burgers at fast food chains. I was a bit disappointed the bread was a tad soft and soaked with the sauces I had chosen (ketchup, mustard, mayonnaise), but the cheese and mushroom amounts were perfect. I also definitely tasted the jalapeno peppers. They added a nice kick. The fries were awesome. I've always found In-N-Out fries to be too thin and too flavorless (unless you get them animal style), but these were fantastic. Freshly deep fried and generously seasoned with that cajun goodness. Prob my favorite fries among the Big Name Fancy burger chains (In-N-Out, Shake Shack, and Five Guys). As for the burgers, I definitely enjoyed it and had no problem devouring the 850 calorie portion. It's the most caloric of all the Big Name places, but only by a bit. It definitely hit the spot, but I'd still give the nod to In-N-Out on the West Coast. There's something so right about a Double Double Animal Style and I love the way they toast their bun there compared to here. Either way, you can't go wrong. I'd say Five Guys is actually a bit more affordable than In-N-Out and they give you so much fries that the value proposition for pure amount of food is even higher. If you're a burger fan, you deserve to come here and compare for yourself. As for us, we can't hit the 1000 calorie meals too often, so we'll have to make it a rare visit to either here, In-N-Out, or even better, Shake Shack. Five Guys accepts credit cards, including American Express. read more

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As a vegetarian I wasn't sure what their sandwich's consisted of. Let me help lay it out for ya. I'll start with the best deal. 1)Grilled Cheese $2.99: You get bun inverted inside out, so it is toasted. Then you can top is with any of their menu toppings, no extra charge! 2)Cheese Veggie Sandwich $3.49: Pretty much a grilled cheese but the bun is not toasted, and they are facing the proper way convex. I had mushrooms, lettuce and mayo. Split an order of large fries with my friend. Put some of the fries in my sandwich, it was sooo good. They pile on their fries, if you order a regular size, it is a lot for one person. But I think they have some good fries. You know that they are fresh because you see the bags of potatoes as you approach the register. You can munch on some free roasted peanuts while you wait for your order. Not sure why, but that is cool. read more

Now that I've been to Five Guys about three times, I have a more definitive opinion. In my opinion, there's nothing that Five Guys does particularly well. The Cajun fries are better than average, though more consistently good than In N' Out. The burger tends to be very bland, even with bacon, a slice of cheddar and BBQ sauce. If my taste buds are telling me correctly, it's because the patty itself has almost no flavor on its own. The bread buns don't hold their shape well and don't taste particularly good. Usually a good burger leaves me wanting more. Three times, I've gone to Five Guys, I've gotten 3/4 of the way through the burger and then due to a lack of flavor and overly-soaked buns and general messiness, I had no desire to finish the rest. My alternative would be a good Smokehouse burger from Johnny Rockets. read more

100 stars for the excellent, plentiful cuppa reg cajun fries. Splendid and addictive. My cheeseburger was a sorry state of burger affairs....bread was yuck!!! Patty was so thin, all the fixins just took over the burger and filled it up. Not impressed and sinpky unable to taste the freshness or quality of the patty. Wouldnt order another burger based upon the experience. In n Out crisps and toasts both buns to a buttery greatness. it makes ll the difference. Too, ratio of their burgers more my style. read more

I go to school in Boston and when i tell all my friends about In-N-Out, every single one of them retorts in a defensive manner always saying "FIVE GUYS IS BETTER! PEOPLE RATED THEM AND SAID FIVE GUYS IS BETTER!" So on my winter break, i heard that a Five Guys was in the area so i thought "lets put this debate to rest" apparently a lot of people are comparing it to in-n-out so I guess I'll save you another In-N-Out duke-out in this review. The first thing i realized was that they didn't use trays. They gave everyone a brown bag with their food in it. Not too green if you're into that...'cause everyone just ends up throwing everything out in the bag. Convenient, yes...but mother earth cries at the sight. Upon opening the bag, i saw Cajun fries. A lot. Like they give you an unholy amount of fries. It's like they take the cup they store the fries in, dump it in your bag, fill the cup again, and throw it on the bed of fries and then grab a handful and throw even more on top. I literally had to fish around for my burger. I got a bacon cheeseburger with mayo lettuce tomatoes grilled onions grilled mushrooms ketchup mustard onions jalapenos. Okay. Sorry. I lied. I have to compare it to in-n-out.. The burger felt smaller than in n out seeing that it was possible for me to demolish in 5 minutes without being particularly hungry. It was quite delicious. I don't understand how people compare it to In-N-Out. They're very different types of burgers. They're both good in their own respects. Problem is, Five Guys is only open til 10 while In-N-Out has always been open when my stomach growled late at night. I also looked at the quotes that claim this is the "best burger." Interestingly, they all came from one source: the Washingtonian. Somewhat biased? not sure, but all in all, it was a good burger. If you're looking for a good burger, Five Guys is a solid choice. If you're looking for something better than In-N-Out, that's up to your own taste buds to decide. read more

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