I've been craving Taco Bell for soooo long. I was so excited to grab it for dinner but I felt let down. The service was good and the restaurant was clean but the food fell short. I ordered the crunch wrap supreme and there was nothing crunchy about it. Everything was soft. It lacked the different textures and flavors that I was expecting. I also ordered the beef and potato burrito. It was okay but a lot smaller than I expected. read more

I usually go to this Taco Bell because it's close by, and it's rarely crowded. The service is fast, and the food is exactly what you'd expect from a Taco Bell -- no surprises, just good, reliable options. I'd rate the service a solid 7.5/10. There's plenty of seating, and I've enjoyed dining in a few times. Mostly, people are focused on their food. However, you may encounter unpredictable people sometimes. Once, a woman randomly screamed in my face, then walked away smiling and waving like nothing happened -- definitely unsettling. Incidents like that are rare, but be careful. I'd say safety is around 6/10, so I now prefer takeout over dining in. read more

I ordered the new limited nachos with extra cheese and two Chili Cheese Burritos with onion and extra cheese from the kiosk, thinking that ordering inside would ensure my order was done correctly. Instead, my order was filled with regular Nachos BellGrande (a cheaper item with different ingredients and no extra cheese). The burritos also came without the extra cheese or onions I requested. In total, I was overcharged by about $5 for items I didn't receive as ordered. I'd avoid this location. It's unclear if it was a language barrier or something else, but based on my experience, they don't fulfill orders accurately. read more

I've been to this Taco Bell several times since moving to Sunnyvale. This location has always met my expectations where taste and quality are concerned, and the parking lot is usually fairly empty when I visit. With that said, I've had some issues with my orders. One time I was missing more than half of my items. Another time the employees prepared my food over 2 hours before the scheduled pick-up time. The first mistake taught me that I should always check my food before leaving the store. The second error was, thankfully, addressed by the employees as soon as I arrived without me even mentioning it. These incidents made me question whether there the system glitches from time to time since I've always ordered via app. Overall, this Taco Bell location is good, but I recommend ordering via their in-store kiosk or ordering via app shortly before you drive over to avoid technical glitches. Also, make sure you have everything before leaving the restaurant so you can avoid driving back if there's an issue. read more

This is one of the most busy Taco Bells that I ever been in. Reason is because a lot of people including me work nearby and that alters the service a little bit. There is no shortage of people taking their lunch break here. I am a huge Taco Bell addict and only ate here twice. The second time I had no issues with the place rather than the distance from my workplace. The staff here didn't mess up my order and they did a good job of making it warm and delicious as required. They sort of stepped up to their game. I even got the proper hot sauces needed to go with my food. Prices here are a little better than the Taco Bell near my house as well. Drawback: This location is rather in a strange area. If you work nearby, there still might need to be a chance where you need to drive for over 5 minutes just to get here. read more

Says open till 1am online, awesome. Show up at 12:20 and told to go away so we went somewhere else to eat. ¯\_(ツ)_/¯

I never get all the food that I order, I have started checking my bag and half my order is GONE!!! This is becoming a regular experience .

Came here on my birthday around 9:00 pm and they were still open which really surprised me. The food was amazing It was all crispy and had savory taste. The service was good very active workers. The ambiance was a little dull but that was only because there was 3 people. read more

I ate half the burrito and i saw this in my food. Disgusting shit ever. What is even this. i dint even want to eat it anymore. read more

Taco Bell - hair in my food - Fast Food Near Me - Sunnyvale, California

I've written a review of this location before but today I'm writing again because my husband and I dined in last night and I forgot my wallet. When we realized the next day we came back in the morning and they had my wallet with all its contents including the cash. Thankful there are still honest people out there. read more

The best Taco Bell I have ever been to in my entire life. First off: the service. As soon as I pulled up to pay at the drive thru window, my food was quickly delivered into my hands--warm and aromatic. I pulled into the parking lot to scarf down my midnight snack with expectations of an average Taco Bell experience. But this was no average experience. I pulled out the most hot, juicy chicken quesadilla loaded up with creamy jalapeño. The outer tortilla hugging the chicken and cheese was a perfect balance of soft and crispy. I sunk my teeth into the glorious quesadilla, and its flavor was equally if not more beautiful than its appearance. The quesadilla made its way to my digestive tract in a record time of 2 minutes and 37 seconds flat. However, I sat in awe and reflected on this experience for twice as long after finishing my meal--sipping on my free ice water. Shoutout the staff at this Taco Bell, namely those who were working around 10 PM on September 10th. Will definitely be returning! (No photos of food because I ate it too fast) read more

I call this Taco Bell "the monkey's paw" location. Any normal request, "a taco" and they do it normally, no issue. Any special order, like "add onions" and they'll conveniently "forget" to add the default cheese and red sauce, like EVERY time, to the point where it's comical. Add sour cream? Yeah, they'll do it, one tiny tiny drop in the corner of your burrito. I've had this happen 3 times in a row, to where it's pretty obvious it's purposeful. So management, have a talk with the grumpy cook, that thinks it's funny to punish the custom orders. The moral of the story, there are some weird cooks there, that don't like doing anything custom, and they'll go one further by punishing the orderer. Just order the basics, and they'll leave your order alone. read more

Suspected credit card fraud! Paid for my order with credit card. After receiving my order, drive thru employee said the card scanner did not work and requested to scan again. At 3 AM the same night my credit card was being used for some unauthorized online shopping. read more

The slowest Taco Bell with the worst service. If you get more than one thing they'll ask you to park out front and still mess up the order. I've wasted so much money on missing items, etc. just the absolute worst! read more

It's a taco bell. Ordered through the app and pick up was easy enough. The food was lukewarm okayness that is expected from taco bell. read more

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They forgot to give me hot sauces. Make sure they give it to you! Double-check because taco bell without the sauces is not the best. Not horrible. Quality of food is great, service is pretty friendly. They don't mess up that often EXCEPT THE HOT SAUCE. And they do mess up the ingredients a few times so if you have allergies, i recommend you also double check before leaving. Thankfully, I lived right next to them so it was a 2 min walk away. read more

Communication could have been better. Overall decent experience. what else can u say other than they should give me some better experience

The husband who finally got fed up with all my pregnancy craving talk decided to take action and tricked me to go for a middle of the night fast food drive-thru adventure in an attempt to shut me up (if but for a few minutes while I'm stuffing my face). Ended up at the drive through at 11pm on a Monday night. The attendant over the speaker was very polite and patient as they waited for me to make up my mind (so many things I want to eat, so few I should be eating). The pricing at this location seems to be on average $1 more per item than what is listed on the website, so be prepared to spend a bit more than you're accustomed to at other locations. As we drove up, since we're in the middle of COVID still, the window has a sign requiring you to be wearing a face mask. The staff member was wearing one as well. They held out a credit card reader for us to be able to insert our card into the chip reader, so there was essentially a contactless payment. After payment, he handed us our food immediately at the same window. All in all we were at the drive-thru for less than two minutes total. Upon driving away, unfortunately one of our items wasn't very well packaged so a bunch of Supremeness (lettuce, tomato, cheese) spilled out into the bag. Otherwise, the food was delicious, piping hot, and totally hit the spot so my husband's ears finally will get some peace, at least for a few days anyway until the next craving hits. Experience was overall pretty great, really appreciate seeing the staff and the establishment taking COVID precautions seriously, and food was great. Pretty great drive-thru experience. read more

This Taco Bell has the worst attention to detail of any Taco Bell I go to. I am embarrassed to admit, but I am a Taco Bell fanatic and come to this location once a week. They forget to put something in my bag almost weekly. The quality of their food is always good and I've never had an issue with what I am given. The staff is quite friendly and consistent with their attention to service. But the staff does not do a great job at checking it all your items in the bag. They also rarely provide receipts so it makes it challenging to go in and prove you were missing something. I have submitted feedback regarding my visits here and have never gotten follow up from management or corporate. If you are willing to triple check your order then you won't have an issue visiting this location. read more

Taco Bell - Drive Thru - Fast Food Near Me - Sunnyvale, California

I went to this place after a movie around 10pm. The door just closed and I went to the drive-in. The person who took the order didn't take the order correct and on hearing the price I knew the order was not correct. At the delivery window, the order was completely messed up. The person who took the order Axel, was in a hurry and repeatedly got the order wrong Repeating the order multiple times, I missed telling him it is a veggie order and I told him it was a veggie Gordita. And he was getting restless and he accused me of not ordering correctly and started to argue with me. Finally he took the order and asked me to wait at the main door. I waited for 15 minutes and I could see the order was ready and no car in the driveway but he was not bringing the order. I knocked on the window and he came over. The order did not have the drink, no sauce, no tissues. I went to the driveway and asked for the drink. He asked me to say please so that he could give the drink. He wouldn't give me the drink and closed the window because I wouldn't say "please". I stayed near the delivery window and someone else eventually came and resolved the situation. I never leave a feedback good or bad. This experience was so bad I had to leave a feedback. I wish the manager teach Axel how to take an order and deal with a customer. read more

Adrianna worse manager ever!!!!needs to be fired big time!! Does not know how to deal with customers! Talk way to rude and made my food wrong and said she can not do anything about it! What kind of manager does not understand that i paid for my food and she charged me for extra and did not make what i asked!! Worse manager !!! Needs to be fired ASAP!!! read more

Worst Taco Bell I have ever been too. They are extremely slow and disorganized. The other Taco Bell in Sunnyale (on Kifer Rd) is way better. I have been going to both for over 20 years. This location has gotten worse and worse over the last 5 years. I'm done giving them another chance. El Pollo Loco is right across the street, if I'm going to wait, might as well be for better food. read more

Taco Bell is always a fan favorite of mine. Being Indian and vegetarian, I basically grew up with this place. Any Indian household has numerous mild & hot sauce packets laying around at home, and our home is no different. Since COVID hit though, it's been tough and I have resorted to buying Taco Bell mild sauce bottles from the grocery store. Something in that is super addictive. The crunchy tacos and tostadas are my go-tos here... usually ordering 2-3 for one meal. I used to do burritos, but find them too carb-heavy. The lettuce, tomatoes, sour cream does wonders. Some friends have tried to change my mind about my beloved Taco Bell, but with the price of everything in the Bay Area these days, TB & my relationship is a no brainer. A superb value! read more

My favorite Taco Bell in the area. I live in my car because I am "all in" on a creative project which doesn't pay til I am done and I can't work enough to afford an apartment. IMHO around here I don't see how anyone can! SO I eat at Taco Bell a LOT. You may see my "Hello Kitty" car face I made on the front of my car. The reason it is my favorite is because they are fast, the food is well made, and the staff is always friendly. People tend not to notice and write reviews when everything is good. So here you go. I'm a rebel that way. VIVA LA REVOLUTION!!! read more

Staff are great. Food is typical Taco Bell food. But this has to be the most expensive Taco Bell out there. I used to be able to get food for four people for about $30. Now it's doubled to $65. I recently came here for a meal for myself and spent $35 on a basic meal (burrito, 2tacos, and a drink). I get inflation and all that, but if I can go to a nice restaurant for less than that then why get fast food? read more

I only eat Fresco Bean Burrito... this is the only place that I see the tortilla heated up right. Other Taco Bells the tortilla is white and sort of chewy. This is my favorite place to pick up my food. read more

Taco Bell - Fresco Bean Burrito - Fast Food Near Me - Sunnyvale, California

Very disappointed at this particular location. We went here for a late night snack as we were really hungry. When we got home, we saw that they put meat on on our food. We specifically asked them not to. When we ordered the 3 layer nachos, we got a confirmation from the person at the drive thru that these specific nachos only come with cheese, beans and sauce on them. Idk why but they decided to add beef on top of the nachos even though these nachos don't come with beef. It was really annoying to get home and see that we couldn't really eat the food. We were too hungry to go back and exchange the food so we just settled for a grilled cheese at home. read more

Taco Bell - Fast Food Near Me - Sunnyvale, California

Out of all the Taco Bells that I have been to, this one is definitely the nicest. The people are super friendly, the restaurant is clean and the food is consistently good. I recommend coming here for a late night snack or for a dinner when you don't have time to cook. :) read more

It's a fairly standard taco bell. Came here with a friend to try the new cool ranch doritos tacos. It's better than the nacho cheese (red) version. Service was super friendly, so +1 star for cheerful awesome employees. Other than that, it's just super average. Also, I think there is access to the parking lot from both streets (it's on the corner of a street) read more

Taco Bell - Fast Food Near Me - Sunnyvale, California

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This place always forget something. This is like the 5th time they forget a taco or another burritos in my meals. Today I order a #6 which is a 2 chicken chalupa and crunchy taco with drinks with couple others meals. The #6 is not cheap either and I got short a chalupa. Which is the one I wanted, I don't mind if they short me the taco but my chalupa, come on every dang time it is something. Someone need to know how to count or serve. When you call them to report it, they don't answer or pick up and hang up on you. I wasn't given a receipt either. Time of service was 11/12/22 @ 2:15 to 2:25 pm. Go else way until they fix the problem. read more

Taco Bell is always a good fast food place. Taco Supremes, Chalupas, Power Stake Bowls. Add your Smoothie to your order(I like Blueberry) and what a meal. read more

This place is clean and spacious. Order was delivered on time and service was really good. Wait time was not bad either.

The skinny girl working the drive thru. Avoid her like the plague. I get home and about 4 dollars worth of my order was missing.

Food is good. But let me give you little insight on staff. Juan took my order , had such a bad mood face. I had a pretty big order , he kept asking is that it after each item I ordered. I've been there before unfortunately and seen that same guy talk to his stuff in such a high tone in front of guest . Is that okay ? He mistreats his staff plus takes food orders in such a horrible manner . Clearly isn't happy . read more

I get that you're trying to play your corporate scorecard or something by keeping some kind of wait time down. But when there's no one behind me in the drive thru line please let me just wait there for my food so I don't have to deal with parking in your parking lot and waiting for you to bring it to me. I get it if the line is backed up, but every time I come there is no line but you always ask me to wait in the parking lot. I've had time to write this entire review and no one else has even entered the line. You shouldn't inconvenience your customers when there's no benefit to anyone from it. It may be a small inconvenience, but it's annoying when you do it every time. read more

Worst experience at the drive-thru. Francisco was very rude, and unprofessional. Made our visit very uncomfortable. Francisco talked back to us after we ordered. I will not be going back if Francisco is still working there. I wouldn't recommend others to go there either during his shift. Unless you want your day ruined. read more

My favorite food ever!! Love that you can make everything vegetarian if necessary. Super quick service. Definitely my comfort food

I'm lazy and have never actually ordered inside this Taco Bell, always always drive-thru. I feel like A LOT of people who work in food customer service in the Bay Area are all kinds of jaded; it's like you're almost inconveniencing them for stepping foot inside the establishment. So it's a nice change and super refreshing to visit this Taco Bell location where the staff is just plain nice and down to earth. No one has an ego and no one is rude. I've even had a missing item in my order. Parked to go inside and let them know, and they were extremely nice about it. It's in a convenient spot super close to where I live and on my way to work for the breakfast crunchwrap. 10/10 always coming back. read more

Don't come here! They skimp out so hard here on everything. I usually get the crunchy tacos supreme and they always forget or put an 1oz of sour cream and meat. Everything is always half as**ed. read more

Very dissatisfied with my experience tonight. My order was not fulfilled correctly and I tried calling for them to either fix my order or refund me. Whoever took my call, hung up. I'm really sad that this had to happen. This is my nearest Taco Bell and I'm going to have to travel somewhere else for my late night taco runs. read more