They forgot my fries and my straw and took forever to make my food it was cold too and grilled cheese looked gross and not fresh!! read more

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Came in on a late night and found out this is Best five guys in reynoldsburg clean on the inside very respectful food was fresh. Great experience overall. read more

Good food, ok service, convenient location, long hours. Clean bathroom. Nothing to complain about.

I was dying for a hamburger. I ordered a little hamburger. The bun was soaking wet. I couldn't eat that. It was disgusting. I am very suprised. 5 guys are usually on point. read more

We ordered a patty melt and a cheese burger. We both were up hours later vomiting! Someone didn't wash their hands! We will not be back!

We were passing through town on a road trip and stopped here for lunch. Staff was super friendly and asked about our trip, etc. as always, their burgers and fries are the best bar none and the place was clean as a whistle. If you have anything against the color red, don't go. read more

I've been to a dozen five guys but never to the one closest to our house. This is by far one of the cleanest five guys you are going to visit - great job to the staff and management for keeping it up. Even the bathroom was spotless and smelled like bleach, you never see that from the fast food establishments ever! We wanted to get some milkshakes and fries so that's why we stopped in. I love how they overfill the bag with the fries and their milkshakes are always spot on. The price for the milkshakes is great since you can have a dozen different things mixed into them. I always settle with the chocolate shake with cherries, peanut butter, and Oreo filling. Yes, Oreo cream is an option to put into your shake! We will definitely be coming on back to this one for some follow up with their burgers. read more

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This is by far the nicest set of employees at any 5 guys locations I've been to. In fact, probably the nicest employees at any "fast food" place I've been to! They always great you with a hello and a smile, are extremely friendly and will accommodate any request. Food is always cooked as you order it. They have some of the best burgers I've ever had! Don't even get me started on the milkshakes. They are amazing, and you can get just about any flavor combination you can think of. They always overfill the fries, so you get way more than what you expect. Trust me this place is worth the price ! I always leave this 5 guys in a better mood than I came in!! read more

I really used to love 5 Guys, until last night. I placed a a to go order and my husband picked it up for me. While he was getting me some vinegar to go, he noticed that the lid was off, and figured it was left that way intentionally for easier use (which he appreciated as it WAS more convenient). Upon my husband leaving, an employee made a passive-aggressive comment to the other staff, intentionally loud enough to be heard, 'isn't it so bad when customers leave things this way?!'. Needless to say, we will not be returning to this location. read more

Quite possibly the most delicious burger in the midwest. Temperature, texture and taste - perfect! The ingredient selection is also one-of-a-kind and expertly prepared. Fries are fresh and truly delicious... For the life of me, I can't understand why it's so doggone expensive though. Price, alone, keeps me from giving it 5 stars. I'm no cheapskate, but if I want to take my family of 6 there, well, "every man for himself!" lol I've only been there 4 times and honestly, if the price was lower, I'd frequent there much more often. It's just tough to pay for a burger that costs less when I dine in at a restaurant... That being said, don't let that scare you off. It's an absolute must-try and someplace you'll want to return to the very next day... read more

That a lot of money for a burger But very good and love the fries. Food was fast and hot. Even with the Covid stuff everyone was really nice and helped us get everything we needed read more

Five Guys - a hamburger, fries and a cup of coffee - Burgers Near Me - Reynoldsburg, Ohio

Always get the same thing when I'm here: Cheeseburger with lettuce, tomato and light mayo. I love how this joint serves orders fresh from the grill. My burger is always juicy hot, and the cheese is melted to hold it all together. The fries are fresh out of the oil. Freshly sliced, by the way. Hot, crispy on the outside, soft on the inside. Lightly salted and great potato taste. I've never hesitated to eat here, when the name's thrown out for a possibility! read more

Five Guys - Inside - Burgers Near Me - Reynoldsburg, Ohio

Beware of sanitary issues here! If in doubt, just drive behind the store and look at the grease slick, and disgusting trash area. Employees rarely seem to be able to get it in the dumpster. A peek in the back door tells this lack of cleanliness follows right inside the building. Interestingly enough, the managers Audi is always well kept and away from the rat bait. read more

We were hungry and they were one of the few places open on Labor Day. They were busy! Staff were polite and efficient and all had masks! Thanks! Hamburgers were delicious and French fries were great! I would ask them to consider putting up the no weapons sign. The guy walking around with a gun in his sweat pants was very unsettling. He did not inspire any confidence and in fact was kind of creepy looking. Luckily our food was ready quickly and we got out of there! read more

Five Guys has been in the area but this was our first visit. People rave about it so we thought we'd give it a try. The service was awful, the food was just so so especially for the cost and the place wasn't exactly clean. We won't be back. Clearly we were not missing anything. read more

This is the kind of burger that you will always feel guilty for eating, but just can't resist every time. I have been to this location many times and I will go again and again in the future. Oh, and if you get fries, expect a truckload! read more

Five Guys - Fit as many fries into the cup as I could ... still a whole bunch left in the bag (not pictured). This is a small fries, by the way. - Burgers Near Me - Reynoldsburg, Ohio

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Never been to a Five Guys before, came here because I was craving fries and a friend said if I want fries, skip drive-thru fast food and go here. The decor makes my eyeballs bleed, but the wait was short and the food was tasty. I got a burger (not a small or whatever, regular size) with everything on it except mayo and mushrooms. They had a hard time cramming my burger in the wrap. The burger was messy and tasty and delicious. I also got a small fries, soooo good! And so much food! A small fries is definitely two people's worth of food, maybe four if you aren't all being fat like me. I took the rest of my fries home, and a scoop of peanuts (lol free peanuts) and had it next day for lunch. read more

The place is always filthy! And the male staff members are never normal looking while trying to flirt with 10+ younger in years girls.... Not women, but girls. Ironically, found a place on a road trip called "Mad Mikes Burgers and Fries" and it actually takes the 5 guys concept and comes out far better!!!! As for this location, it has been going Down hill for a hot Minute, just pack it up and drive right by.... read more

These guys give you so many fries here. It's a small mountain of fries (or large mountain if you go that route). I know that's part of their M.O. but still, so many fries! Their burgers are also quite good and tasty. There is no diet food here except the Coke Zero so don't look to be "good" here if you are watching your waistline but who goes to a burger joint when they are dieting? This particular branch is quite good. The customer service is excellent. There was some confusion about where I was to go to pick up an online order and I ended up at the wrong 5 Guys location. The manager was very helpful as was one of the burger cooks. While one was coming up with a plan for my food in the event it was not at the other location, the other was calling the other place to find my food for me. In the end it was all quite hassle free and I ended up with a mountain of fries. I like good customer service. What makes me give this place a 4 star rating over a 5 star rating is because of the pain in the ass it is to get out of the parking lot. It has one of those annoying right-only turns and a lot of traffic making an illegal left turn very hard to pull off (hence right turn only). But getting turned around so that you can head back to the interstate instead of taking a scenic tour of Blacklick is just difficult. The burgers and fries are still damn good though. read more

Not the place to eat in at. The food is very good but not with the literal headache you'll have while waiting for and dining in due to the extremely loud music and shouting staff. read more

The restaurant was not clean. Had to ask someone to wipe down the table and chairs that were available. Had crumbs all over them. The while eating hamburger there was a hair in it. I went up and asked to talk to the manager at my table because I didn't want to talk in front of other guests. So when she came to my table I showed it to her. Part of it was still hanging out of the hamburger with cheese on it. She said she would make another. I said no thank you I had lost my appetite, and the person with me did not want anymore of theirs either. I told her I wanted a refund. She acted like this was an inconvenience. She told me to go back up to the register and get it, instead of bringing the refund to me. Then she shorted my refund by 2.10, which I didn't notice until I got back out in the car and counted the money. It appears that she did not refund the tax to me. Do Not Eat Here. Not only is the food gross, but their attitudes are not nice. read more

Not as good as other locations. Been there twice and once again burger taste different than other locations I've been to. This time both patties were burnt. Won't be going back again! read more

Love this place! We eat here every chance we get when we're running around in Columbus. They have the best fresh cut fries around and a small order is enough for both of us. The burgers are made to order and the wait isn't long at all. read more

Five Guys - Double Bacon Burger. - Burgers Near Me - Reynoldsburg, Ohio

These burgers are great. They're not cheap ($5-$6 apeice), but they're a lot of food and thus worth the price tag. There are a lot of toppings, and aside from bacon (and a slight cheese charge) the burgers are the same price regardless of what you get on it. The fries are absolutely fantastic, better than even the fair, especially when you add in they're available year round and without the exorbitant cost. I also love that there are peanuts if you want them to munch on. They keep my older girl -3- occupied while she's waiting for the food. The staff is friendly, never had an issue there either. read more

Every time we order to go from here it is NEVER ready when we get there. What's the point in ordering and paying online if it's no quicker than walking in and ordering? read more

I had stopped at this place after hearing all the help from my friends, hearing some radio show talking about how the franchise started. The hype machine got me. I'm not going to lie the burgers and fries were good. But honestly the food was almost too caloric. I just felt this icky, I've eaten too much fat feeling after eating their food, especially the french fries. Granted hamburgers and fries aren't particularly healthy foods. But this stuff was almost too heavy. Also honestly this is a basically a fast food restaurant with sit down restaurant prices. I don't know, the food tasted good, but it made me feel guilty. But if you don't care about calories or fat content, that kinda stuff, you just might love Five Guys. Btw I'm not knocking this particular location, the employees were nice, and the restaurant was clean. So no complaints there. read more

Not a big fan of fast food, under any circumstances, however, with a car load of hungry family members and a destination to get to, fast food fits the bill. At least this food is fresh, made to order and actually tasty. Ate outside in the lovely sunshine and thought about how much I enjoy a road trip! read more

It's not bad, it just wasn't great. The staff is nice and they seem to be having fun back there which is good if you have to be at work. I'm not a fan of cheese not being melted on my burger. I know this sounds petty but my cheese should melt at some point from the time it comes off the grill to the last bite. Ours never did. Oh and would I like some fries with my salt??? Holy crap! I literally had to get napkins and scrape the salt off of every fry. They were crusted with it. If we ever come back, I'll note to tell them no salt on the fries. read more

Robert helped me and my wife. We ordered our burgers and a regular fry. I wanted Cajun on the fry's but my wife has stomach ulcers and can't have spicy food. So what did Robert do he split the fry order and told the guy to watch the salt on my wife's fry's. By him doing this we will always return to this location. I'm in customer service and always try to go above and beyond for my customers and that's exactly what Robert did. read more

Just a good, consistent burger. I'm from the west coast and this is closest to In and Out I've found d in Columbus.

Good evening, just wanted to say that I visited the 5 Guys Burger establishment this afternoon at 7250 Rivers Avenue today. This made my 4th trip to this location. I ordered a "Big Cheeseburger", which consists of 2 patties on a bun. My topping was grilled onions. It was delicious, as always. I don't know how they do it, but their food is always superb! The staff is always pleasant, professional, they listen to you when you place an order, and their place is always very clean! This is the absolute best place to go for a burger and fries. You can't beat the price or the taste! Next time I'm going to try their frankfurters. You guys totally rock!!! read more

Yummy as always. It was a quiet evening when we were there. Good service and meal. Would go again.

These burgers are just amazing and the fries are really good too! Wish I could splurge on the diet more and enjoy this place. Love the outside searing area weather permitting. read more

We have been to the Reynoldsburg Five Guys 5 or 6 times--it has been exactly the same every time, delicious, fresh made burgers and fries exactly how we ordered them. We also like the serve yourself drink and tea station. All of the employees have been super friendly every time we have been in there. We can't understand why this place is not packed all the time. In my opinion, this is the best burger in Columbus, and we have been to all of the famous burgers places in town. read more

A little pricey for the food they serve, but it is good. Clean restaurant, friendly and efficient staff. It's a little awkward to get out of if you're turning left. read more

I ordered relish on one of my hamburgers and ended up with relish juice on everything because the aluminum foil was all ripped out and had holes in it. I didn't want relish on my other hamburger nor did I want relish juice on my French fries. First and last time ever eating here. Spent $25 for relish flavored everything. On top of that there was so much juice it soaked the bottom of the bag and I lost half my fries walking up my stairs. read more

Everything about this "Five Guys Burger and Fries" is perfect . Customer Service, Food , and Beverages. A1

Never a disappointment. Fast, consistent and clean. Family-friendly atmosphere. Love the patio seating.

Always a great experience when we attend this location! As a native Idahoan, I simply love the fresh-cut fries and can't stop eating! The burgers are always so flavorful and indulgent. We also love the Coca-Cola Freestyle machine (it's so fun to go back and choose new flavor after new flavor). The staff here has always been very pleasant and friendly every time we go, and this is definitely a spot we enjoy. Keep up the good work everyone! read more

Great burger, personally recommend mushrooms, bacon, pickles, lettuce, and onions. Order single and small fries unless you are ready to get your munch on. Inside is standard 5 Guys decor and free peanuts. Another positive is outside seating. read more