This Wingstop really turned around, it's clean with friendly staff and great service now

Craig, the employee who served us was very rude and disrespectful! He gave us pink chicken and when we asked to have our food remade he caught an attitude! We asked to speak with the supervisor and he told us we need to wait until he comes back. I know you can contact your supervisor at any moment for situations like this... HE NEEDS TO BE FIRED IMMEDIATELY!! read more

If I could place 0 stars I would. I placed an order at 8 ish tonight , delivery was supposed to get to my house approximately at 9:30 pm. It is is currently 11:40 and I still don't have my order and they won't even answer the phone for a refund. They close at 12 am. DO NOT recommend ordering from this Wingstop at all ! read more

Wingstop - Chicken Wings Near Me - Canal Winchester, Ohio

Wingstop food is good but service here is not. When I came in to pick up my order, there was already a crowd of people waiting for their orders. None of the staff was helping any of the customers. It was so bad that people started reaching over the counter to grab their order off the rack since staff wouldn't come up to the counter. I got my order 35 minutes after it was supposed to be ready and it was cold as it had been just sitting in the kitchen most of that time. If you want wings, go anywhere but here read more

Wings are good & ranch is the best, but them getting your order right is like playing the lottery! Also they are slow. Fir all the issues they have it's really nit Wirth the headache & wait!! read more

It is one of the worst people in there and the food took 50 minutes to a 1 hour to get ready I would never come back here and I hope they close this place read more

I ordered online but it was a one hour and a half wait I don't think I would order from this place again but the food was solid.

Ghetto afff!!! This dude just told me it would be a long wait for my 8 tenders. I say, "how long" and he says 1 hour and 30 minutes‍ Like wait.. What??? I ask to speak to the manager and he says he ain't listening and hangs up on me.... Like wtfff Let's not forget he answered the phone like YEAH??? If this was my business I would be so embarrassed. Who's hiring these employees? Please do better!!! read more

The Gender Rd. Location is slow. The orders are always messed up and the food keeps getting worse. Makes no difference using door dash or ordering in person. This location should be closed. read more

Wingstop - If you order from this location you should expect no seasoning. Great job wingstop! - Chicken Wings Near Me - Canal Winchester, Ohio

never gets the order correct. delivered half the order and customer service hangs up. terrible terrible terrible !

Horrible location. Staff never helps anyone. You walk in and there's always a bunch of other people standing around also waiting for help. Slow. They always forget items. The workers are always doing everything except what they're supposed to do. Stay away from this one. read more

Ghetto as hell! Walked in no line, took 20mins for someone to even take my order. Stay away from this place unless you looking for a reason. Sad read more

this is the worst Wingstop in Wingstop history I order my food an hour ago came and food was still not ready. They didn't even call and tell me they didn't have fries until I arrived at the restaurant. Every time I come here is an inconvenience never professional, a whole bunch of kids run in the establish meant, never a actual manager on the clock to handle situations very unprofessional and rude kids highly don't recommend going here if you want to eat Wingstop go to the one in Whitehall or Broad Street read more

Take tooo got damn long waiting on my food for a hour and yall told me it was done so long ago

Order was suppose to be ready in 15mins, 45mins later waiting in lobby for 35mins. This place is childish, its a whole bunch of children working here. Girl in store with slides, hair not ties up dangling, butt cheeks hanging out....they need a new manager and health department needs to come straighten out. Food was not followed to our order. read more

Fries were over salted. Wait was slightly on the long side. Wings were crispy and cooked well. I was wise to have low expectations and be extremely deliberate in my order placing. The seating is quite limited right now (no available tables. Hastily written signs state the restrooms are off limit as well (and hidden behind a mountain of stacked tables and chairs). Do your delivery guy a favor and order someplace else as it seems they don't start delivery orders until 5 minutes after the driver arrives. The ones waiting for food while I was in there had hopeless despair written on their faces from the moment they arrived. Surprisingly spacious with all the tables out of the way. A single social distancing x and a single waiting bench with no sanitizer in sight. read more

Thing wing stop add to the stereotype and it's sad. This place is unorganized and poorly ran/managed. The employees are rude AF. 95% of the time my order is wrong but when the order is right the food quality is at par. That's the only reason they get a star. And the bathroom is dirty and the worker are sneezing and not washing their hand after read more

took more than 45 minutes to get food that I had ordered online. the worker that asked me for my name was coughing violently into her arms. I arrived before most of the other customer and still got my food after them. the sweet tea has not been cleaned in more than 6 months and you can tell by the bitter taste. every worker had some type of attitude with everyone who walked into the establishment. can safely say that the workers do not prepare the food safely or in a timely manner whatsoever. never again coming here and neither should you. read more

Horrible, when I ordered wings it had FEATHERS on it. The next day I told them about it and we're RUDE. There's always huge crowds if people waiting for their orders since they are SLOW at serving customers read more

This is a horrible establishment. Took the food forever to be made. I came to pick it up at the said time and I was there for another 45 min. This is the second time this has happened. Will not be going back but if you decide to order from there just remember this place sucks. read more

The 2 stars is not for the food because the food is good. It's for the crappy service! The employees there are lazy! We ordered online yesterday went and picked it up. They only gave us half our order. I drove back to get the rest, they made me bring in what they did give me. My bill was $67 and they only gave me $15 off! If I didn't check they still wouldn't have had my order right. By the time I got home again our food was cold. No one in that place seems happy to be there. Very disappointed in the lack of customer service. I probably won't be visiting this location again. read more

Great food! But the service is very slow often at the Gender location but, the Wingstop on E Main is Great all around the board The food and Customer Service is always A1 read more

If I could give it no stars I would staff is rude and no one knows how to do their job.

AWFUL! took me an hour and a half to get my food and it had no seasoning. and when i got it it was cold. only reason im giving two stars is the hostess was nice about it. read more

Wish there was a zero stars option. I walked into this location and was not greeted at all and i said excuse me 3-4 times and as I'm trying to get someone's attention a young man with dreadlocks and eyeglasses shock his head as if he was annoyed that i was trying to get his attention. He proceeds to ignore me when i said excuse me. That was rude,unattentive and disrespectful and i will not be back. I've had issues with this location before and this was the final straw. DO BETTER! If you hate your fucking job quit! read more

I waited TWO HOURS for my food last night, and they got it wrong. Two workers got into an argument and one left so they were short staffed. She was very rude to me and the rest of the customers. It was packed inside she was checking on everybody's order but when I asked for mine she kept ignoring me. Waiting 2 hours and getting the order wrong for fast food should never happen. Please bring in a real manager to watch over them. read more

I work for a food delivery service, I've stood in this place a few times and listened to them treat customers like shit. One gentleman asked for fresh fries because his was cold and they flat out refused. The place is also dirty, I wouldn't let my dog eat here! read more

Placed an order online and when I called to ask a question was rudely hung up on and when I tried to call back they would just put me on hold. Get to the store and all the employees are laughing and joking in the back and no concern about the 8 people waiting patiently for their food. Honestly ridiculous needs some sort of upper management to handle the childishness of the young employees read more

Why have teenagers run your business? I really want to report this place. These kids are at 16 year old there's never a manager there. The food takes double the wait time. Maybe even triple. This is just sad. I remember when this wing stop was top tier. The hs kids that work there ruined it. If you want to dine in I suggest you take it home it's not even worth it. If I can give this places negative or 0 I would. read more

Wow.... Wow... Woooowwwww!!!! So.... We drove around Pickerington, Reynoldsburg, and Canal Winchester trying to find dinner.... All of the wait times were 30-1:00 in length.... We decided to try Wing Stop. We got the 30 piece and my mind was BLOWN. We had a 25 minute drive home so I was a little worried about how the fries and boneless wings would do.... THEY WERE AMAZING! The chicken was moist and tender and the three flavors (garlic parm, Louisiana Dry Rub, and Korean BBQ). YUUUUUUMMMMMMMMMMMYYYYYYYYYYYY!!! Sorry...no pictures....the chicken's gone.... IT WAS DELICIOUS!!! read more

took us over an hour just to get some wings, multiple people passed us in line, honestly think they didnt have half the orders even made because of how slow it was going. will not be returning read more

Ordered from This Wingstop last night. I was surprised to see no one wearing gloves or sanitizing their hands following completion of task. One guy could not stay off of his phone. Also noticed they still have self help when it comes to straws, drinks & condiments. The owner/manager needs to step it ip. I don't care if its not mandatory, it just makes good sense. Please and thank you... read more

My husband and I went last night to Wingstop and were going to dine in. But were told by the gal at the register they were not serving dine in , only online orders for at least 30 minutes. What?!? I totally did not understand this. How hard is it to take a dine in order SMH. read more

The service was excellent & the food was great! My wings were crisp and delicious! The French fries were very fresh!

This is one of the worst restaurants I've ever frequented. I called this store and placed an order by phone. The Wingstop staff repeated my order and I had to correct her because it was wrong. After I corrected her she assured me that my requested order was now updated. I arrived at the store to pickup my order and the order was still Wrong! I ordered twenty wings but only received fifteen. The Lemon Pepper,Hawaiian and Mango Habanero was edible but seriously lacked flavor. The Hawaiian was sweet and tasted like chicken with fruit flavored Kayro syrup brushed on it. The Lemon Pepper was just okay and the Mango Habanero was also sweet with a little kick, it tasted like watered down Thai chili sauce with a splash of Sriracha added for flavor. The chicken was also a little tough ,likely because of the non requested overcook. Smh. I hate to say this but I'm actually glad that the order staff messed up my order, she actually saved me money! This was my first and last time visiting this store. I'm really big on customer service and quality food and this place was Severely lacking both. I've never picked up a take out order and had my name entered into the system in a format that only the person that took my order could translate. I'm glad that she hadn't left for the evening because the person who greeted me couldn't locate my order and had to have help because the order was entered under a name that wasn't mine. This was a very disappointing take out and frankly a waste read more

Easy ordering online and my food was ready for pickup at the time specified. The wings are about the same size as BW3 and are smothered in a little too much BBQ sauce. I ordered a combo that came with fries and a drink. The side of fries is very large. I won't hesitate to try this location again with a different choice of sauce. Who knows, perhaps they can be bumped up to a 4 star. read more

Wingstop - 10 piece BBQ wings w/ side of fries dusted in parmesean. Drink also included. - Chicken Wings Near Me - Canal Winchester, Ohio

Wings were over cooked, dry and hard and tasted like they were cooked in old grease. Parmesan chicken had no seasoning, just sprinkled with Parmesan. read more

My first time ordering from this location. I should have read the reviews first. Its evident the owner /operator of this location doesn't care. The bad reviews go back five years. I will never order from this location ever again. My order was incorrect when it was delivered and they never answered the phone after calling multiple times. read more

First time ever coming to a wing stop location and I would have to say I will never step foot into another wing stop. Staff was completely unprofessional swearing and blasting music. Boneless wings and chicken strips took 30 min before ready and one other person was in the restaurant. Save your money and find another place to eat at. read more

Not happy about first time trying wingstop in canal, as you can see the bag leaked wing sauce all over my shirt and bra, they are completely ruined. The wings are bland, almost tasted parcooked, not crisp at all. The fries are pretty greasy, had to put them in the air fryer. Asked for light parmesan, got regular on the fries, asked for blue cheese, got ranch. Had to double check my receipt, asked me if I wanted a drink, said no, got charged for one anyway. IF I go back I'll be sure to take a plastic bag to carry my order in. read more