It's been about 15 years since I've been to a 5 guys. I remember it being tasty and distinctly remember loving the A1 sauce mixed in with burger. I ordered a bowl, thinking, lower carbs/better option. I didn't exactly know what it would look like. The bowl consisted of a patty smothered in yellow velveeta colored cheese looking like it was made in a laboratory with a side of onions. The burger was noticeably low quality and the price was high, 13$? Not as good as I remember, actually , the worst burger I've had this decade. read more

Five Guys - Burgers Near Me - Phoenix, Arizona

We had Five Guys a couple times now from this location and it never disappointed us. My app ordering experience, the time projection of having the order ready, the price when BOGO, the quality of the food and most importantly the service staff being super kind and friendly is what keeps us coming back when we have burger cravings. The burger, fries and the shake hit differently and the fact that you can still load up a bowl of shelled peanuts, is just the cherry on top. The restaurant itself just always gives me that retro feeling of old American diner restaurants. Super nostalgic They definitely deserve their five stars! PS: we ordered at different times - lunch time as well as diner. They are consistent with their customers. read more

One of the best experiences I've had at five guys. The store manager Monica was very sweet and friendly when she took my order. Great location. read more

Went to get a hamburger and was short 34 cents. The card voided but the staff was generous enough to give it for free saying "Don't worry about it, we get that it's hard times these days" Another reason why I love Five Guys! Definitely recommend because of the super nice staff! read more

I have me and my three kids we came here to get burgers and fries but because of the price we just ended up splitting two so we got two bacon burgers and one large fry and it was $38. That's just ridiculous. Their prices are outrageous. Dining room was clean guys were nice who took my order. read more

Five Guys - If we would've got four drinks, it would've been $50 easy - Burgers Near Me - Phoenix, Arizona

Completely dead and I walk in no greeting and I seen the cook guy seem to be manager /shift lead bc he was in a diff shirt than the rest and he gets bothered that I walk in even tho an hour left before closing. I order my food etc. couple min pass by another guy walks in and ofc he gets greeted with more happier faces on the employees. I would think it's bc we were different race, since it's normal now to be rude to other people. Burger was ight just wish people were more polite and welcoming instead of just staring you down read more

I like Five Guys. I think in general they are great burgers slightly overpriced. However when burgers are blah, and fries are over cooked then you cannot be happy. The price however stayed the same. read more

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Great service, opens at 11an and they're ready to serve you! Bathroom code = 0567 as of today read more

I came here for lunch and it was pretty disappointing. While the burger was good and cooked well, the milkshake was too thin and the fries were lacking in quantity. The dining area was filthy with the tables and chairs as well. I came from another state and this is the first time I've been to a Five Guys in AZ. I'm not sure if return to this location unfortunately. read more

Five Guys - Cheeseburger Little Cajun Fries - Burgers Near Me - Phoenix, Arizona

I think the last time I had a five guys was actually my last review 10 years ago. Well,I returned and just got a simple hamburger with a few toppings. The lettuce should be shredded because it mostly fell off the burger, but the grilled mushrooms and onions were good and the burger was not messy at all. They cook everything well done and this was the normal double burger size for about 10 bucks. Definitely the top 3 of the fast food burger world. read more

Five Guys - Burger in August 22 - Burgers Near Me - Phoenix, Arizona

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I ordered too many toppings. But how can you Not get grilled mushrooms, grilled onions, bbq sauce, etc? Good music played by Tom Petty, Bruce Springsteen, Cake, & more. They have those fun soda machines that have all sorts of flavors. French fries are pricy but they give you a lot. Could be crispier. Potatoes from Quincy, WA. I'd give 5 stars except for false advertising. There were only 4 guys and one lady. read more

Five Guys - Burgers Near Me - Phoenix, Arizona

There has been a question among my persons and I as of late, "which fast food place has the best burgers?". I heard a few suggestions and of course, I hadn't tried many of them yet and Five Guys was one of them. I'm not much of a red meat eater (or meat eater at all for the matter most days) and I did make note that they had a veggie burger option available only upon walking in, I couldn't help but to order a real burger. Interesting, they've got peanuts to snack on for those as hungry as I was who may blow away in waiting for their order... I was amazed at the topping selections and that most of them seem to be included in the price of the burger. Score! They also have malt vinegar for those of us who.... well, if you know, you know. I was confused upon ordering my burger, she mentioned it was going to be two patties. I was on board as it was so I just said "okay, not a problem", I added onions (raw because they do offer grilled), pickles, relish, tomato, lettuce and get this A1 SAUCE! YES! 1st bite, juice rolling down to my elbow mmmmmm only I found cheese on my burger and wasn't sure if she input it incorrectly or if they made it incorrectly? Either way, I'm not a cheese eater but nor am I normally a meat eater and I guess the Universe thought it would be better with cheese. The fries were delicious, the experience was great! Yea, this is a good burger and fries! read more

People were super nice. Free peanuts and they gave us free fries from extra! Definitely would recommend. Everyone was just the nicest. Very clean and spacious. read more

Me and my Girlfriend ordered take out and got food poisoning we'll never order from any five guys again place left us in disgust

I can't believe I just paid $30.02 for two burgers and a small drink, but I did. Once ordered I do not like to cancel, but this is ridiculous. Never again will I darken their doorstep. read more

It's fine. I can't believe how pricey it is. The hamburger was good, but it wasn't wowing me.

I ordered and they forgot my bacon to my cheeseburger and these people that works here is slow asf

This place is a joke and even more so when it's ran by a clown of a "manager". Soon as I walked in had a stank face, lead to poor customer service. read more

I took my two daughters to five guys for dinner one evening and spent $70 on three burgers and fry's with two milk shakes. $70 seems to be pretty absorbent to spend for fast food when we recently went to a nice restaurant that had a wonderful ambience fantastic service and healthy food options and spent $80 Along with desert and two adult beverages. I understand economics of the world has changed but comparing other options available. This seems to be on the pricey side. read more

I tried Five Guys for the first time over the weekend and I really enjoyed it! Five Guys definitely lived up to the hype in my opinion. I ordered the veggie sandwich with cheese and the little Cajun fries. The veggie sandwich was huge and filled with a large amount of grilled mushrooms, onions, peppers, pickles, lettuce, cheese and tomato. Very satisfying. The "little" Cajun fries were not so little. It was a huge portion (overflowing in the bag) and seasoned perfectly. I like that they sent me a text to let them know when I was on the way. That way they made the fries as I was arriving and they were hot and fresh/crispy. I really enjoyed the food and I would definitely recommend Five Guys! read more

Five Guys - Veggie Cheese Sandwich. So good! - Burgers Near Me - Phoenix, Arizona

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Always tastes like homemade burgers! Friendly staff and spotless dining area. Just on the pricier side for a burger though.

Felt totally unsafe. The only one following COVID19 protocols was the staff to a point. No cleaning of tables after customers. About 10 people came in not wearing masks putting everyone dining there at risk, and nothing was said. The physically challenged table is right by the entrance so all coming in not wearing a mask expose those who are the highest risk. Freezing cold inside. Could not go out to eat, only two tables and one was broken. Will not eat here again. read more

Cool clean environment Hot tasty fries (the best) Cold Drink (so many soda choices) & a burger that melts in your mouth. What more could you ask for? P.s The peanut butter milkshake is sooo good!! read more

Five Guys - Burgers Near Me - Phoenix, Arizona

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As many others have mentioned, pricey for fast food burgers ranging around the 9-10 dollar range and takes a while to get to you, but service was nice. The food tasted okay. I liked my fries better than my burger. Is it weird for me to say that my favorite part were the peanuts? The floors were nice and clean, which is shocking because the Five Guys I used to frequent back in Portland had peanut shells on the ground at all times that I would visit. So all in all, a very clean environment that isn't too busy! read more

We stopped by this Five Guys because we were up in the neighborhood. I don't even remember when I ate a Five Guys. Place was clean and very empty. The manager reviewed the menu with us, very friendly. We ordered 2 small burgers, one with cheese, bacon, lettuce, the other had tomato, lettuce, onion, and pickle. We also ordered a small fry and a chocolate malted milk shake. We paid and sat down and waited, waited and waited. We noticed another order was in front of ours. It seemed a lot of chit chatting in the food prep area was going on because it took so long. Food was good for a burger joint (no calorie watching here), order came out correctly. My only comment was the wait time, service good, food good, I will say Five Guys far far better than Shake Shack in my opinion. read more

Five Guys - Small Burger with tomato, lettuce, onion, and pickle - Burgers Near Me - Phoenix, Arizona

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Five guys is all hype. This particular location I've been to 3 different times. Burnt bacon, soggy buns, overpriced, takes forever burgers fall apart In your hands. Just stick to In-and-out. Blows 5 guys away. read more

The biggest rip off in hamburger history, C'mon man! My family and I will never visit there again, so overly priced, just plain stupid!!!!!!!!!!!!!!!!!! read more

I give this Five guys a solid 5 because they offer a veggie sandwich with cheese and they taste really good. My boyfriend gets to eat his bacon and cheeseburger and I get my fix. The Cajun fries are tasty and you get enough for two people , the employees always put in a little extra fries which I'm so thankful for. One thing I wish they had would be ranch they only give out ketchup. read more

Five Guys - Coke - Burgers Near Me - Phoenix, Arizona

Wow. Have these prices gone up!!!! So crazy to charge 10.00 for a little cheeseburger and that doesn't include fries! I will head to in n out. read more

It is weird I had never been here before, jut kept being talked out of it by my friends on Mill who wanted something better, or different, because they get to have this whenever they want. Finally talked a compadre into it. First of all, I love fresh peanuts and they are here for you, so sit in and snack, or take a little cup to go. Secondly, the burgers are pretty expensive, I think we paid about $9 each for an average meal here. However, the burgers were dang good and I will come back again. Especially if I am not buying. Whopper meal with coupon is $5, just saying. read more

Five Guys - Free peanuts - Burgers Near Me - Phoenix, Arizona

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0 stars if I could , ordered 2 burgers and fries and 2 drinks 47 dollars!!! Service was absolutely horrible, an employee on the job at the register had the audacity to ask me if I was high on marijuana while I was ordering just because I didn't know the menu by heart, then another employee butted in making everything take even longer and more complicated. Took 2 employees to complete 1 order, got my food and finally left but was completely under cooked and I got food poisoning and was unable to go to work the next day . Honestly one of the worst fast food experiences I've ever had , I called the next day to inform the manager what happened and they wouldn't even get one , then told me not to WORRY about it and just brushed it under the rug . You know for 47 dollars and a 15 minute wait you'd think the food would be absolutely perfect but it was the exact opposite. They didn't even offer me a refund! I'll take my ass to McDonald's next time I know the foods not even real but at least it won't be undercooked or take more than 1 employee to complete an order , I've never seen customer service so bad that they don't even care about you " oh you got food poisoning we'll we're sorry " . I hope this location gets shut down after its next health inspection, maybe if I would've been in the hospital they would've cared more !!! Honestly have never had a problem with 5 guys but today you lost a customer forever , I hope you change your customer service or something because if not your company is going downhill fast . read more

Five guys used to be ok. The fries used to be fresh, the bun used to be nice and soft and not taste dried out and old. And worst of all, five guys has the ego to think they are best and only burger in town with their ridiculous prices. I vote with my dollars and they will not be voting for five guys again. Lost a star and a half for serving old fries and bun, and lose what really should be three more stars for being egotistical overpriced. You forgot that value is important to people, and five guys is currently a terrible, terrible value. See ya! read more

They close and don't update any of their hours. Drove 13 min to get food here and now I just wasted gas for nothing.

Edit:Just wanted to add that I've had good service and good good from other location and in other states, but this location, and these particular workers don't care about their work and the food and customers. Sloppy and order wrong.The order was correct on the screen, but he food I received was wrong.The bag and the burgers were just a mess.I ordered a little bacon cheeseburger with extra cheese and extra bacon, but instead they gave me a regular little cheeseburger, regular cheese no extra, and NO bacon at all! I was charged for nothing! I also didn't have any ketchup on my burger which was on my order.How hard is it to follow a simple order? Why does my order say extra bacon but there is none at all? The workers talk too much instead of focusing on their job.No need to raise the minimum wage for these work read more

Not a bad burget. Im not typically a burger person. However, occasionally I get a craving and Five Guys always hits the spot. Five Guys is a chain burger restaurant. The burgers at Five Guys are fresh, hot, and juicy. In addition, to burgers are Fries. Five Guys burgers are the closest you will come to burgers you cooked yourself. Five guys allows you to customize your burger with cheese, bacon, grilled onions, mushroons, and to many other toppings to name. Prices are reasonable, employees are friendly and accommodating, and the service is quick. read more

I am a big five guys guy when I do eat fast food but I will tell you this location I will not be back to. First it is the most expensive one I have ever been to. $15 for a small burger and a medium fry...but it gets better. That medium fry consisted of the smallest paper cup they have and about 3 fry's that fell out of the cup into the bag. I order the same thing all over and I tell you usually there are 3 times that amount in a medium fry. They did through in a l other cup when I questioned them. So food was ok, Frye were not crispy like requested but I'll get over that. The thing that really got me was the dread atmosphere when I walked in. It was all but empty and you could tell no one that worked there wanted to be there. Slow service and all. read more

A typical thriving place. A good brand representative. As always loads of oil in the paper bag with the fries.

Just wanted to update so people know it is still just as horrible as it was 7 months ago. The employees at this location have some weird compulsion to make your order incorrectly. I largely suspect it stems from the fact that they have new employees every single week. Yikes. read more

I haven't been here for years. I really loved their burger and they use to give lots of fries. Well, the burgers are still good, but the amount of fries has shrunk. For $4.59 I really expected more fries. I normally need two or three containers full of ketchup to finish my fries. This time I just needed one. Then the fries tasted like they had been sitting around for a while. They were lukewarm and a bit soggy. Their "free style" drink machine is great. The combinations of different beverages you can create is mind boggling. read more

I am glad I have an open mind. If I didn't, I would've missed out on the better-than-average burger I had today at Five Guys. I know that sounds like a shallow compliment. But, when you consider my other Five Guys review (Flagstaff location), this is considerably better. I've eaten at Five Guys maybe three times. Today, me and five other guys (seriously) from work decided to try the Five Guys at 44th Street and Thomas. It was probably the fact that I was craving a burger that I decided to give this chain another shot to impress me. I still don't get all the hype. I chose the Bacon Cheeseburger and added grilled mushrooms, onion, mustard and lettuce. As I said, it was better than an average burger. I will give them props for three things. The service is very quick and friendly. The selection of toppings is very impressive. And I don't recall the "Little" portion of fries being an option, but it was perfect for my lunch. However, I can name several other places where I've enjoyed a burger that I won't soon forget. One of those places (Two Hippies Gnarly Burger Joint) use to be right down the street, but it unfortunately closed. While Five Guys has a great product, there are two things it hasn't overcome in my mind. When you leave the toppings selection to the customer, they will either get exactly what they want, and love it. Or, they will regret their combination of items and walk away disappointed. The second hurdle is the price. Even those who have never set foot in a Five Guys know these places are expensive. My double bacon cheeseburger, small fries and large drink set me back $16.04 including tax. The burger alone was almost $9! Unfortunately, it didn't taste like $9. read more

Five Guys - Not the best photo I've added to Yelp! And not the best burger either. - Burgers Near Me - Phoenix, Arizona

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