I came in today and it was dead as a door knob. After taking a glimpse of the menu, I was surprised because the prices were very high considering that this is a fast food restaurant that essentially merely serves ground beef but that is besides the point. What was most disappointing was the employee's inability to pitch a sale to justify the price after I had expressed astonishment . Only then would I have gave the burger a shot; however, his lack of enthusiasm and knowledge served only as a testament to the product they offer--not much. It's probably a good thing that there wasn't any bait to latch on to, as I wouldn't want to be upset if the burger didn't stand out in a blind taste, say a $5 vs. a $10+ burger. What is my advice to you owners of "Five Guys?" Hire people who know how to work with the public, which he absolutely lacked, because you simply lost a potential customer who could have habitually dined at your restaurant. read more

We got here 3 minutes before closing and they treated us like royalty. Friendly attitude, great disposition and superior customer service. The fries were simply amazing! Samantha, Jovita, Emilio and AB made us feel like a million dollar. Thank you so much for your willingness to go the extra mile for us. You are all Rockstars! read more

Five Guys - Burgers Near Me - Oxnard, California

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I was really excited to try this place when they opened up locally. So this is my review, from a FIRST-TIMER I must say that my daughter and I were disappointed. The pictures look so good on the menu board... but then... you get this small kind of shriveled-up burger on a supermarket bun :( I would describe it like the Chipotle or Subway of Hamburgers. I like the concept, but the end product was not even close to what I expected. I guess I was expecting more of a Fuddrucker's experience (hamburger heaven on Earth :) Not bad, but not great.... I will continue my quest for the perfect burger read more

Five Guys - Kind of shriveled, wanky bun, plasticky cheese burger. - Burgers Near Me - Oxnard, California

Man that Dayum guy on YouTube wasn't kidding! That cheese was oozing and the burger had strength. I'll start with the main event: the bacon cheeseburger. The burger comes with two patties, cheese and the crispiest thick bacon I've ever had. It was super well seasoned, I recommend getting it with "the works" so you can have a little veg with your meat, especially if you like pickles. The second act would have to be the fries. They are sooo addictive. The fry definitely bites back. Super crispy and not too salty. What I think sets these apart is that they are fried in peanut oil, so you get a slight penutty aftertaste. Speaking of peanuts, I really like that you get free roasted peanuts while you wait and that they have one of those 100+ soda flavors machines. And if you're feeling adventurous the milkshakes have several interesting add ins like actual bacon. But the milkshake by itself is already bomb. Forget In&Out! If you are looking for a good burger, this is the place! I would say the only drawback to this place by comparison is the price, but you definitely get what you pay for when you look at the quality and uniqueness of this place! read more

Great guys and great food! !!!! Grandchildren love it and ask for it whenever we eat out , first thing they ask for

Love Five Guys burgers and fries. Service at this location is spotty. Order a shake online and the website said it was curbside pickup. I press order and it says to wait outside and go in at a specific time. So I go in. No ones made the shake or even aware of the order. So much for limiting contact. read more

Rediculously overpriced for subpar food. The fries some how looked like they were over done yet still soggy. Ordered milkshakes and they were blended horribly. I remember liking 5 Guys Burgers shakes and fries when I lived in Florida. But this food is horrible and is definitely waaaaaay over priced. We won't be back. I'd rather have a hot dog from 7-11. read more

I have never been more disappointed with Five Guys than I was today. My family loves this place but not only did they give us the wrong order but the practically threw the whole Cajun bottle into our fries! The fries where not even tasteful! And the forgot to put cheese on one of our burgers. read more

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After years of hearing about the big competition between Five Guys and In-N-Out and which has the best burger and fries, I decided to give it a shot after shopping in The Collection. When I first walked in, I thought okay I'll give it a try as it looks like an old hamburger stand with good music playing, then I looked at the floor. It took me a while to realize that the mess could be attributed to the free peanuts and the messy, screaming children. While eating in the place, the employees twice wiped the table and ignored the floor. My girlfriend and I ordered a cheeseburger "all the way", hot dog, large fries and a drink and the total was $22.80 (yikes!), for that total I would expect them to bring it out and give me a tray, not throw it in a bag. My overall opinion of the meal and my own competition: Burger: In-N-Out (it's the spread) Fries: Five Guys Hot Dog: Costco (who can beat $1.50 compared to $5.29) Will probably go across the freeway and eat at the competition. Sorry read more

Why I order 15 min ago, and I'm here parked outside, because when I enter to pick up my food was not only not ready, but they JUST STARTED COOKING IT. Where is the manager of this place? read more

Service is way too slow. And did not give nearly the amount of fries that's typical from five guys

5 guys is normally my go to place when it comes to burgers but today I was disappointed. The wait was 15 minutes over the time stated me order would be ready. I had asked for grilled onions but didn't receive them when it shows on the receipt that I asked for some for both burgers. I was disappointed eating a dry hamburger read more

Five Guys - Burgers Near Me - Oxnard, California

How my burger take 15 min to wrap up lol , bad boy was sitting on the counter for a cool min then they wrap it up. I thought they missed something but no, just needed to be wrapped. Bum place don't even have AC. All this for $15 burger read more

This place sucks, employee who took my order was rude & took my order completely ignoring my boyfriend who's right next to me ready to order. She seems to hate her job : Patricia L On top of that the whole staff is arguing infront of the whole restaurant & didn't even get our right so we had to wait again. (The restaurant is basicly empty) read more

I bought a sprite drink and waited outside and came back in to get my drink and they said I already got my drink but I didn't and they were not willing to give my sprite read more

Every time I visit, it's a great experience. The staff is always friendly, the food is always ready on time, and the food is amazing. Easily best burger in town. Highly recommend for your "favorites" list! read more

WARNING! Call ahead, hours might not be accurate! After being on the road for 10 hours, we were SO excited to have a good, easy meal at 5 guys. Unfortunately, we were disappointed to see they had closed before 6 pm on Sunday. :( read more

My boyfriend and I love this place! We are weekly customers. I use to hate this place until I decided to order differently. I normally hate my burgers being messy & their burgers can get messy when going 'All The Way'. So I get ingredients I truly like in my burgers only. Which is jalapeños, mushrooms, raw onions, and mayonnaise. As for their fries, we order the Cajun fries. And I hate soggy fries so I ask my fries to be well done/crispy. I've read previous reviews and people complain how salty and soggy their fries can be. Well, I would just ask them to make it crispy and light on the Cajun seasoning... ***FYI*** "Little" cheeseburger/hamburger= 1 patty Cheeseburger/hamburger= 2 patties "Little" fries can feed up to 2 people. They give you extra in the bag on top of whatever size you order. read more

UPDATE TO EARLIER REVIEW: Have to respond to a few people out there that are calling me a liar. You tell me that I am lying when I say I paid $14.45 for a bacon cheeseburger, fries and drink. So just to show I am not lying and maybe to show you that you ned some remedial math class here goes from your compliments to my review $8.50 bacon cheeseburger $2.50 drink $11.00 total before prepared food sales tax So now add in an order of fries, regular size and the food sales tax and you will come up with $14.45. And I paid with a $20 dollar bill and received $5.55 in change. And also to be fair I went back. Again $14.45 for the same exact order and this time the results were worse. Burger was tasteless and greasy, bacon was not crispy, fries again soggy and cooked in old grease. E biggest problem here is poor management. I feel sorry for the workers that are not properly trained and have to put up with pissed off customers. So to those wanting to criticize me for my reviews learn some basic math skills before you call someone a liar. Never been here before, heard many great comments but.......$14.45 for a bacon cheeseburger, fries and a regular drink? Not even close to being worth it. Makes you wonder how many of those reviews are legit. Soggy fries cooked in old grease, average burger on a good day. Won't be returning unless they seriously lower their prices and cand do a better job preparing the food. read more

Five Guys is now my favorite burger. After occasional visits to the T.O. spot, I have perfected the burger. Cheeseburger: Onions, pickles, Mustard, Jalapenos and lettuce. Fries optional, but they are great, skins on and fried in peanut oil. Available in the Cajun flavor also. All burgers are doubles. See the link below for one take on Five Guys. From the Ghetto paper Bag to the Burger wrapped in foil and the fries served in a cup. This place is all about the burger! http://www.youtube.com/watch?v=DcJFdCmN98s There will inevitably be the In n Out comparisons, but I say enjoy both for their own merits. I am leaning towards Five guys at the moment. why: Jalapenos! read more

I would never eat at this place ever again. There hamburger's are gross, and there French fries are so salty you can't eat them. Do yourself a favor DON'T eat at this place you will regret it. read more

Don't ever go here! They "lost " my order and then there wasn't a manager on duty to give me a refund so I ended up waiting 45 minutes to get my order. Definitely not recommended read more

Oh so pissed....you're looking $11 for a cheeseburger and regular fries. AND....AND....that's without the drink! Salt on fries hello! Five Guys suck....SUCK.....when it comes to burgers and fries. On the plus side the mayo was good. So not worth the calories....almost feeling like sticking my finger down my throat and then getting a real burger at In N Out! read more

Five Guys - No drink....$11. WTF....are you serious! - Burgers Near Me - Oxnard, California

How long does it take to make a shake and not even alert the customer it is even ready? Takes about 15 minutes!! Poor customer service when i acknowledge and just handed it to me and walk away like nothing happened... read more

I am so in love with the food from this place! Certainly not where I go when I want to feel skinny, but if I am doing sweat pants this is the place! Also young dude that was our cashier tonight was so friendly! read more

Burger was tasteful but not worth the $6. My fries came out covered in seasoning to the point that the cup they were placed in was red. Over seasoned fries at $4 that tasted more like a spicy bag of chips that a nice bag of french fries.. Will not eat here again. read more

Five Guys - Burgers Near Me - Oxnard, California

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We went here after seeing them in the same parking lot as the movie theater we were at. Looking them up online made them sound awesome. Here's a breakdown of my bad experience : 1) while in line a couple walks in and cuts right in front of me and my family, found out while waiting for order that the male in this couple works there so they though he need not wait in line with the general public. 2) after spending $80 we were excited to try the burgers when we got home. The way to mark burgers made zero sense, some had numbers while most did not. We had to each open and look at a burger to see if it was what anyone ordered. After 15 minutes of trying to figure this out we were upset, disappointed and still hungry, there was not ONE thing right on our order. We ended up ordering pizza. 3) for the amount of money spent we thought this place would've been great but unfortunately that wasn't the case. I will not be going back and I highly recommend local buddy burger or lota burger over this place easily. read more

Food is ok not a fan of greasy and messy burger. I feel that they are overpriced for what they are for ok burgers. The peanut is cool tho

I am still trying to understand what my dad paid nearly $6 for. He went and got us five guys burgers to try the place out and I am in still in shock on what all the hype is about. This just proves my point that a lot of places are only popular because they are popular, no other reason. That is the case with many restaurants in Oxnard. For the price and all the hype I was expecting a unique burger tastes on the first bite. But instead it just tasted like any other home made burger. This burger tastes identical to a quarter pounder from Wendys! But at Wendy's I can get the entire meal for the price of one Five Guy's burger. This has also proven another theory of mine, that most people are just zombies and just repeat what others say, and like what the "majority" like because it makes them feel cool. Anyone who pays 13 dollars for an entire meal for food that taste just like anything else are a bunch of idiots. read more

Five Guys - Nearly $6 for this! It's a damn quarter pounder from Wendy's! - Burgers Near Me - Oxnard, California

5 Guys. 5 Stars. Don't believe the cheap skates who want restaurant burgers at fast food prices. I should point out before my rant that I LOVE In n Out. It's my favorite burger place... next to Five Guys. How in the WORLD does this place have only 3 stars avg? Are you kidding me? Here's the thing: Yes, 5 guys costs more than In n Out. But you also get WAY MORE FOOD for that and at MUCH higher quality. In n Out: small, thin pattys. Five Guys: Much thicker and bigger pattys. Much juicier too. In n Out: small stringy fries in a small paper boat. Five Guys: better tasting regular fries and AMAZING cajun fries. They fill up a cup with fries for you and then just pour a TON into your bag. you get about 3x more fries than you get at in n out. and like In n Out they are hand cut. In n Out: about 4 choices for toppings for your burger. Five Guys: About 16 choices. All free. I could keep going..... So I will... In n Out: In total, about 8 menu items. Including their "secret menu" Five Guys: about 13 menu items. and their hot dogs are to die for. In n Out: 8 drink choices Five Guys: over 100 drink choices. Any smart eater who cared about their food to money spent ratio would go to Five Guys. Any smart eater who prefers quality would go to Five Guys. Anyway, on to the review. Five guys is more expensive than most places. And for a reason. The burgers you get don't taste like they're churned out franchise burgers like you get from Mcdonald's or In n Out. They taste like home made this juicy burgers. Or like the type of huge cheeseburger you'd buy at the fair. They're nostalgic in a way. I walked in and there was no line, which is very rare for Five Guys. So we ordered fast and paid about $28 bucks for 2 burgers fries and drinks. The food takes a little longer than most places like In n Out or Jack in the box. I guess making better burgers takes more time. We got our food in about 12 minutes. And then I was in heaven. The burger was expertly cooked. The cheese was melting off the burger and my chosen condiments were fresh and tasty. The french fries were from Parkinson Farm in Saint Anthony somewhere back east, as the sign stated that hung in the restaurant. And they were great too. There's not a whole lot to say because it was just so good. We came, we ate, we left. The establishment was clean and the staff very friendly. Five Guys. Five Stars. I will go back every time I'm near. read more

Pros, Cons, then summary I usually go here with my family PROS--Great food!! The burgers and great, plenty of different options on how you want them cooked, and the free all-you-can-eat peanuts are a nice touch. The drink sizes are fine too. I like the atmosphere, and the workers are pleasant. CONS--Price. It's basically the same price as a "restaurant" burger....it is not fast-food priced. Seating is terrible during peak hours at this location. Cost too much if I bring my family of four....there were many times when I would have come here, but the prices were just too much. Also, they should stay open later, at least for the late-night crowd. They close at 10, and there has been many times I'd prefer to go here after a sporting event, concert, club, etc.... The age-old debate is: 5 Guys or In-N-Out??? Well, for me, it depends. If I just got paid and feel like a burger, and don't want to go to a restaurant, I'd go here.....In-N-Out for all other occasions. Would I go back? Yes, but only on paydays....the food is good, just overpriced. read more

Not impressed. Very greasy burger and the price is outrageous for what you receive. This is in no way comparable to in and out.

$13. That was the cost of my single cheeseburger combo. A little steep for a burger joint but comparable to its neighbor Panera. In a perfect world where calories, heart disease and budgets don't exist, I'd eat at Five Guys more often. Just imagine Carl's Jr. knocks up In & Out and has quintuplets, that's Five Guys. It's the freshness of In & Out mixed with the more adventurous side of Carl's Jr. A single cheeseburger will run you $6.99 but all the toppings are free and I'm the kind of dude that can get his money's worth. Grilled onions and mushrooms, yes please. Lettuce, tomato, ketchup, mayo, mustard, jalapeños, pickles, pile it on. A1 or hot sauce? Hot sauce. It's really good but is it $13 good? Once every few months I say yes it is. Try it or Diet Final Word If you like In & Out but have rebellious streak. Try it. read more

The food is good but the customer service here is terrible. I ordered three different burgers and only one had the correct toppings. I ordered cajun fries and got regular ones. They made me feel as if it was my fault my order was wrong. Even though the receipt stated exactly how I ordered. Didn't even get an apology when i asked about fixing my order. Disappointing to pay 35 dollars and not get what you ordered. read more

Friendly, hot food, clean place... When the place is empty food takes FOR...EVERRRR. Not sure why. Went there on a very busy day with the whole family and the service was SUPER QUICK. It was nice not to have to wait 15+ minutes when you have small kids who need to eat. The veggie sandwich is good and a large fry fed all 4 of us. Any more would have been too much! Must try. read more

I like that the burgers seem homemade. Problem is, my homemade burgers are wwwaaaayyyyy better. This place is really not very good. The dining area was filthy, and not one person was doing anything about it. The burgers are average, not even in the same ballpark as In N Out. The staff acted like they were just there to collect a paycheck. Zero customer service. We won't be back. read more

Great burger and fries easy to customize your burger Fast service nice staff very clean well organized operation Also the milkshakes look good however I have yet to try one Good place for cheap tasty food served to you fast and hot Give them a try read more

I absolutely love Five Guys and always craves it. I just moved in this area and was thrilled to find one so close. Unfortunately, the first time i went I had a huge stomach ache right after and could barely eat for the rest of the day. I thought it was just a fluke and didnt think much of it. Went in there again today and the same thing happened :( I'm not sure what happened or why but it makes me sad. I used to eat Five Guys at least once a week before. read more

Man, this place is great. The service was very friendly and fast. The place is a mess but thats in account of the peanuts and the teenagers. Given the location there was sloppy youth all about. I love the food here and the portions are huge so my husband and I can share. read more

A really great burger. Not as good as In-n-Out, but excellent nonetheless. The style is more-is-more and they go to a great deal of trouble to add flavor with grilled mushrooms and onions. The wait times are atrocious. read more

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