A major shout out to Ms. Laila Austin who went the extra mile for my cousin and his order. Plus as always The Crew did their thing to make sure I was Satisfied and my food was Hot and on point!!! Salut read more

Five Guys - Burgers Near Me - Indianapolis, Indiana

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I had 5 guys and I enjoyed it ‍ But for real, I loveeee the fact they have a lettuce bun!! No one does anymore it feels like soo it's a huge plus. Bacon cheeseburger was messily delicious. Fries are good. Service was simple and direct and friendly. Only suggestion is I would like if they put the lettuce separately as the heat from the burger messes with the integrity of the lettuce crunch. Other than that, 10/10 my new burger spot. Decent prices decent service great food. read more

The nicest people ever ! Great customer service Very clean! Fresh food that taste great read more

I can not express how amazing the crew is here. Night shift (I'm pretty sure) was exceptional. Haven't had food yet but I have a feeling it will be amazing. Sweet Caroline played and this very nice worker (didn't catch the name) made people who sang along milkshakes. I would DEFINITELY recommend. read more

Fresh food, nice staff, regular 5 guys decor/vibes... Visit my brother for All-Star weekend and of course we had to get burgers and fries from five guys. I actually don't think I have had five guys in over two years. I didn't even know the difference between a little and a double... If that's how you say it lol - back to the food, everything was delicious. We actually ordered on the app, came in the store picked up Our meal, drove 10 minutes back home, and the food was still hot! I really enjoyed the fact that they did not bag the fries and food until we arrived, it insured freshness. * Sorry I forgot to take a pic, I had to eat before my camera this time. ~definitely worth the calories read more

Five Guys - Burgers Near Me - Indianapolis, Indiana

First time at 5 guys!I like that is very bright, open and you can actually see everything that's going on in the kitchen and serving area.The burger itself is the same taste and consistency as steak n shake and grilled fresh, fries made fresh as well. I did not want a bun so i ordered a Burger "bowl"; 2 patties with grilled onions, green peppers and pickles all stacked on top. A1 steak sauce drizzled on the patties. They have the option of a lettuce wrap. The burger meat was good, they gave plenty of toppings and they fries were heavily dusted with Cajun spice. They have hotdogs, chicken and shakes. If you have a peanut allergy, don't even stop inside! There is a station with a box of shelled peanuts that you can grab a small bowl of and snack while waiting for you fresh made order and st least the fries appear to be fries in peanut oil. The service was good, both team members I interacted with were helpful and polite. The lady who appeared to be managing the kitchen was like a Gordon Ramsey as she monitored everything going on until she called out you order and handed it to you with a smile and pleasant salutation. Quite a shock for establishment on east Washington Street! I usually hate going anywhere in this area and will go out of my way to even the same chain in a different location than E Washington so the service here was impressive and much appreciated. The dinning are was a nice size with plenty of tables and space in between. I will have to go back and try some chicken now! read more

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I was one of those individuals that ate 5 Guy burgers when they first opened. Hadn't had one in years and ordered one today. It tasted so bad I had to check to see if it was made out of beef. The burger is worse than any other fast food burge. read more

The food here and always cooked fresh and tastes quality. The fries are always hot and overfilled into the bad. Service is good as well. Will be returning. read more

Ordered a bacon cheeseburger and strawberry shake. With a regular size fry. I love that they make everything fresh to order. One of my favorites is the complimentary peanuts. Customer service is great at this location , very clean , and my order took about 7-10 minutes. The lighting and dining area is great if you want to sit in and eat. The shake is legit one of the best shakes I've had. Can't wait to go back and try every flavor. FYI they have a bacon flavored shake. read more

Five Guys - Burgers Near Me - Indianapolis, Indiana

Want some good fries and a good burger go to five guys they not only care about their service. They care about their community,the students and teachers that work so hard. read more

Five Guys - Burgers Near Me - Indianapolis, Indiana

I love five guys, but this location seems to make a lot of mistakes with my orders. I'm not sure if it's just my luck or a recurring experience for many. Overall, five guys is a great place to chow down on a deliciously juicy burger and some fries. I love that you can customize everything from the type of burger to the toppings and the seasonings on the fries. Last time we went, the fries were underdone and tasted like the fryer hadn't been cleaned out so I didn't eat them, but the burger was delicious although they forgot my onions. When I have ordered for pickup there have been a couple times where I was given the wrong order or had to wait extra long for my food, but when we ate in last time we didn't have too many issues. read more

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Don't order any condiments on your burger, unless you enjoy having a soggy bun. The bun was basically disintegrating from the ridiculous amount of mustard they put on my sandwich. I've tried to give the benefit of the doubt and still revisit, but this happens every single time I come to this location. read more

Five Guys - Little Cheeseburger - Burgers Near Me - Indianapolis, Indiana

I have never tried Five Guy's and we had followed my brother back and forth from church to move and park a couple of his trucks. He wanted to know where we wanted to eat so I said, "Five Guy's ". My husband ordered a cheeseburger with Mayo. His was ok. My brother and I ordered Bacon Cheeseburgers deluxe. We ordered the large $5.00 French fries to split. Tony and I had large drinks which are ten cents more than the smaller size. My brother ordered the shake which is $3.99. Now here is why I gave two stars. My brothers bacon cheeseburger had no bacon on it. Our hamburger buns were soggy. The large fries for $5.00?? We couldn't believe that what we got was $5.00. Besides that they were soft, wimpy fries. Now about that shake... not only was it rather small, but they only filled it about 3/4 of the way. That was our first and last time at Five Guys. read more

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My husband and I were out running errands yesterday when I remembered there was an incentive with one of my credit cards for Five Guys. So a combination of me being cheap and always looking for a deal, why not! I rarely eat at fast food places or chains (don't judge, I like to support local), but I remember the first and only other time I'd been to Five Guys, I tried one of their Banana Milkshakes. And OMG. The BEST Banana Milkshake ever! So of course, that was a must. I tried it again and it did not disappoint!! I don't eat beef, so I can't give any input about their burgers, but I did have the BLT. Pretty decent, but what really makes this sandwich is their bread. It's sooo good. They also have pretty solid fries and give you a huge portion! Staff and everyone was nice and doing a good job of hustling on a busy Saturday. And if you like banana shakes, but you've never tried Five Guys. Check. It. Out! read more

Five Guys - Banana Milkshake - Burgers Near Me - Indianapolis, Indiana

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Good burger but it's a little high in price. They sure give a overload of fresh frys you might want to order a small or med fry as they give so much. read more

It would be nearly impossible to not admire Five Guys Burgers & Fries, a 30-year-old international chain that I'll confess went under my radar for a while until it started popping up all over Indy and I realized it wasn't just a local joint seemingly doing really, really well. I mean, they pay their employees well. They only use fresh beef (never frozen). They only use peanut oil. They are a family owned chain and, for the most part, employees are treated like family. So, you can imagine my disappointment when I first tried a Five Guys a couple years ago at the suggestion of a friend and immediately thought "I don't like it." It seemed overpriced and incredibly greasy. Sure, you got a lot of food for the money but if your restaurant space looks like a fast food joint it still gives me second thoughts about paying fast casual prices. So, I kind of let go of the place. After all, there's lots of other places in a city like Indy. However, after a long day at work I was really in the mood for something new today and decided I'd finally give the chain, though a different location, another try. I ventured over to the Eastside location close to Washington Square. It's in a strip center with ample accessible parking, a nice curb cut and two glass doors to get in. You go up to the counter to order, then they call your number when it's ready. The menu is pretty simple - burgers, a handful of hot dogs, a BLT, a grilled cheese, a veggie sandwich and a cheese veggie sandwich. They offer both traditional fries and cajun fries and serve up peanuts. They've recently added milkshakes to the menus. The pluses menu wise? You can get any topping for your sandwich that they have at no extra cost. With milkshakes, they have mix-ins that you can also add at no cost - the milkshakes run about $3.99 and are one size. They serve Coke products in a freestyle machine and also offer Gold Peak Iced Tea - I was completely enchanted by an accessible dispenser for the iced tea that worked by simply pushing a button. It was cool, clearly marked as accessible and quite thoughtful. They serve meals in a sack rather than on a tray - while that may turn some off, it's better for accessibility and makes pretty good sense. It's rare that you go into a restaurant, fast or fast casual, where everyone seems to be getting along and actually working. That happened here. They were friendly, though I'm not sure I'd say they crossed that line into actual hospitality. Still, they did the job. Food is fairly abundant if you don't know their servings. For example, a "hamburger" is actually a double burger. A "small hamburger" is a single. I ordered a hamburger expecting, well, a hamburger. I probably would have been happy with a small one. French fries come in 3 sizes, but even the small is pretty generous. They do serve everything a la carte, so don't plan on a combo meal and you can definitely plan on spending more than fast food - my meal of a "hamburger," small fries and large drink ran about $11. The food was considerably better than my last visit. While i still wouldn't call it a favorite burger, I definitely enjoyed it and would order it again. It was considerably less greasy than my last Five Guys trip - it's still decadent, but I didn't feel like I was wrapping myself in a fat suit. Be aware - fresh doesn't necessarily mean less fatty. If Five Guys has a weakness, it's that decadence level. These are burgers and fries - while peanut oil may make it healthier, it's still a burger and fries. The decor is simple - sort of on the edge of a 50's diner, but not quite and with contemporary music in the background that's not the ambience they're aiming for - it's not Johnny Rocket's. It was clean and comfortable, though not necessarily a "relax and hang out" kind of place. So, if you want to splurge on a burger and support a chain known for treating its employees well then Five Guys is a definite option and this Eastside location was a pleasant surprise I wouldn't hesitate to visit again. read more

Five Guys - Love this accessible dispenser for the Gold Peak iced tea! - Burgers Near Me - Indianapolis, Indiana

"Those are good burgers, Walter." I'm not afraid to admit that I can be a snob when it comes to burgers. I like them big and juicy, and I prefer those costing more than ten dollars. Burgers are the epitome of American greatness, and if my waistline is being placed in a precarious situation, it's not going to be at a McDonald's or Burger King. Five Guys, a "fast-casual" chain burger joint, is a notable exception. The burgers at Five Guys come in many variations. You can get 'em with cheese, without cheese, with bacon, or without it. You can get a burger with a bun made of bread; or, if you prefer, Five Guys will wrap your patties in lettuce. If you like fixins such as jalapeños or grilled onions and mushrooms, you can get those, too. Please don't skip the fries, which rival those of even the best sit-down burger restaurant. The Cajun fries are by far the best, and they'll put some pep in your step. Five Guys also serves hotdogs, but why would you want that? And, if you have a sweet tooth, I hear they make a good milkshake. I'm writing in the newfound age of COVID-19. My recent Five Guys experience came after a burger craving while under a lockdown order. The dark, grey evening was nearly as lugubrious as the malaise blanketing the earth. Five Guys was a quick takeout option, and online ordering couldn't be easier. I found the staff at the location to be extra friendly, and their happy-go-lucky countenance was a welcomed break. I also noted that everyone was wearing gloves, and they appeared to be taking cleanliness very seriously. A staff member sterilized door handles after each customer left, and they brought the food to customers' cars so they wouldn't linger in the store. Thanks, Five Guys! read more

Gave this place a try at lunch today. Parking lot very crowded at lunch but I did see a sign on the way in that said there was additional parking behind the building. As I walked in I saw a big white and red signs telling me where to go to order, where to go to pick up, it was very clear. The menu was posted up high behind the cashier it was big and easy to read. I ordered a bacon cheeseburger, little fries, and a shake. It cost more than my normal lunch being close to $15 but really there was enough food for two people and it was tasty read more

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I love Five Guys! Burgers are fresh, not frozen and cooked to order with whatever toppings you want. The french fries are made fresh from the spud of the day, which they gladly put on display and identify the origin of the potatoes. The milkshakes are made with fresh ingredients, not flavorings. It's pricier than one of the fast food chains, but to me it is worth it for higher quality food; and the amount of french fries they give you is incredible. read more

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just now The service here is horrendous. If you have an hour or longer to wait for your food, this is your place. No one wearing facial masks properly. How effective is a face mask that is not covering the mouth and nose. NOT VERY. No matter how you order you will not get food timely. Staff would more joke around and be dismissive than actually do their job in an effective way. Get it together. I will now go far beyond out of my way instead of patronizing this place. read more

Service is not consistent. Sometimes service is really good and fast. Other times it's really slow and people are just standing around just staring off into space read more

Y'all need to do better in there. The employee that made my shake only made half a shake and acted like he couldn't hear me. The manager told him what to do but he still couldn't follow simple instructions. I came home to find mushrooms on my burger I didn't say nothing about mushrooms read more

Five Guys - Burgers Near Me - Indianapolis, Indiana

Good good not bad at all I mean it was on the pricey side but other then that friendly interactions and all around better experience

We just ordered double cheeseburgers and fries at five guy's. If you have never been there the fries are fresh and Never frozen! They have a board on the wall that tells you what farm it came from. The have more burger toppings than any other place I'm aware of. They sell them a few other things... it doesn't matter they do the burgers and fries so well they don't need other items they get the ones they do right. It's a bit more than say Burger King. But a lot better. Understand I'm not taking a shot at Burger King Whoppers are great, five guys is much much better. The fries are off the charts better and I'm not a fries guy... normally. read more

The customer service sucked! The young man taking the orders needs to be retrained immediately...very rude read more

For a good burger and fries, this is the place to come. The guys here do a great job making a mean burger, that's super tasty and not too greasy!!! The fries are hand cut, fresh, yummy and you get tons for your money. The cashier was not all that friendly and seemed bothered which is annoying, but hopefully in time she will get over herself. The great food was worth it!!! Prices are good too!!! read more

Five Guys - A double, a single, large fry, coke and a shake for under $25 - Burgers Near Me - Indianapolis, Indiana

A few of the employees are great and care. The rest obviously don't want to be there. Always an hour wait for my pickup orders. It's worth just driving to another loion read more

Happy we have this place nearby ... LOVE their burgers and excellent amount of fries because #friesislife!!! altho' I sorta overdosed on their cajun fries last time I had them so I'm taking a quick break. Staff is always friendly and we've never had a problem with our orders. read more

Five Guys - Cajun fries - Burgers Near Me - Indianapolis, Indiana

This place is fire. For the price is definitely worth it. You pay for the main thing and all extras are free. I always get a milkshake and little cheeseburger. The fries are so fresh. Freestyle machine for drinks. You can get regular fries or Cajun fries. Today's milkshake is banana, chocolate, and Oreo pieces. I was feeling like a fatty and got the bacon cheeseburger (2 patties). The little burgers have only one patty. I added grilled onions and mushrooms (for free). Screw Steak N Shake and their shitty service for decent burgers. read more

The young woman (Breanna) who took my order was friendly. That was the only good part. My burger was pretty bland. I ordered a large fries and they gave me cold, over-cooked, mushy, dry fries. This makes me angry to spend so much money only to have such a large order be basically useless. The place was practically dead and they couldn't take the time to make fresh fries? Even though there were baskets full of ready to cook fries but they were too lazy to drop them in the fryer. There's zero excuse for that. Then I went back to order a drink and the guy was visibly annoyed that he had to take his gloves off to handle my cash. I went here before and had the same opinion on the burger and after this I'm not going back. I deserve a refund. What a waste. read more

Glad to have a Five Guys on the Eastside now. This location has milkshakes! The strawberry one was delightful. I always get Cajun fries and long gone are the days I can a eat a "normal" cheeseburger here with the double patties. It's always a "Little Cheeseburger" for me. read more

There was an employee in the lobby that was a little too friendly . No need to tell us your life story . However, he was nice in regards to this being our first experience at 5 guys, he was checking on us , which is standard for the restaurant industry . They only have American cheese . That's the main reason why I won't be back. 5 guys is mediocre. Overpriced . I should've went to rally's ! read more

Worst burger and fries I've had the misfortune to experience. Couldn't finish either.

Tips for Five Guys Newbies That Aren't Common Sense: -Two hamburger patties are on any of the following, Hamburger, Cheeseburger, Bacon Burger, Bacon Cheeseburger. -The "little" versions only have one patty. -Cajun-seasoning on the fries is amazing-- but only if you like a little spicy kick to your fries. ___________________________ I haven't been to Five Guys in a hot minute and was pleasantly surprised to see that the location that is near where I live now has handspun milkshakes. I think the true test of a good milkshake maker is based on a plain ol' chocolate milkshake. Have to say I was pleasantly surprised! They made it right in front of me, so I'm assuming it's all fresh ingredients-- it certainly didn't taste fake. If you want to go outside the status quo milkshake they come with or without whipped cream in the following flavors (the first one being the one I'm afraid to try- but would love to hear a review of it!): Bacon Bananas Cherries Chocolate Coffee Malted Milk Oreo Cookie Pieces Oreo Cream Peanut Butter Salted Caramel Strawberries Obviously, Five Guys is known for their burgers and fresh-cooked fries, but thought I would highlight what makes this location special-- as the milkshakes are only offered at certain locations. If you read any of the other reviews, they're spot on. What you see is what you get. Eat shell-on peanuts until you explode--or your food comes (service is pretty speedy so I wouldn't suggest getting more than one bowl of them). Potatoes trucked in from a farm somewhere in the US (they write where they're from on a hanging sign-pretty cool-especially since they're never frozen!) Fresh hamburger patties. Decent buns for the size of the burger. read more

Great food and service. Person taking our order was very funny and personable!!! Family favorite!

This is the best place to get a burger in Indiana, besides the macaroni chasse burger at The Cheesecake Factory. Also I recommend the Cajun fries, they are delicious. The crew is very friendly and the place is very clean. It's quality food for a cheap price. read more

People were friendly, but that's about it for the good. The fries were okay, I guess; mostly greasy! I asked for well done and they gave me medium. The thing is, they weren't even that busy and they made that kind of mistake?! Outrageous! Won't be returning again. read more

Great burgers love their fries I think they're a little bit pricey but well worth the money. The staff at the one on East Washington Street are phenomenal they were very friendly very courteous and very helpful. read more

Five guys is honestly so good, fresh burgers made to order and their Cajun fries are my favourite! But what stood out about this restaurant in particular was their manager and staff. So welcoming as soon you walked in, there was a lady with red hair taking my order who treated me like a friend that she knew. No one was overly nice to the point where it's fake. Honestly one of the best experiences I've had at any food place. Thank you five guys!! read more

Awesome burgers. The fries were good as well and plenty of them. We ordered online and I went to pick it up. Very fast. This place is close to the house and now I'm afraid visits might become more frequent. read more