Five Guys (Located in Hackensack Commons Strip Mall) 450 Hackensack Ave. Hackensack, NJ 07601 Peanuts Little Cheeseburger Five Guys Shake This casual burger restaurant chain has a limited menu with ironically a lot choices. Peanuts: While you are waiting for the main course, help yourself to complimentary peanuts. It was a great way to keep occupied prior to the meal, especially because I always enjoyed physically cracking open the shells. I recommend taking two disposable paper trays; the first tray is for the peanuts and the second tray is for the shells and the red/brown testa that covers each kernel. Just don't go "nuts" and have too many because you'll want to save your appetite for the main course. Little Cheeseburger: This single patty burger was served "all the way." Without any extra charge, I ordered all eight toppings permitted along with a splash of A1 steak sauce. The bun itself did not have the most stellar appearance, but otherwise this burger was a masterpiece because all the fixings blended well together. This burger is little by name, but it is not little by size. Five Guys Shake: Named after the restaurant, this milkshake was ultra thick. Similar to the burger, aerosol whipped cream and mix-in specialty flavors are complimentary. I decided to explore my taste buds by selecting the bacon mix-in. The texture was sweet and salty. Although there were plenty of crunchy bacon bits, many of them weren't chopped small enough and I wasn't able to slurp the bacon through the straw. I would have preferred that this drink be served in a clear plastic cup because plastic tends to keep drinks colder. On a less important note, it also compromises the appearance because I can't see the drink. Although my feeling about the milkshake are "mixed," I will definitely return to Five Guys to purchase their burgers and next time I will try the fries. The menu isn't the biggest, but the variety of toppings and all you can eat peanuts make up for that. #fiveguys #fiveguysburgersandfries #littlecheeseburger #fiveguysshake #baconmilkshake #fiveguyspeanuts #peanuts read more

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This has been my favorite local Five Guys, largely because of the genuinely welcoming employees, but my recent experience was disappointing. I routinely order my fries well done because Five Guys fries can be undercooked for my preference, sometimes leaving an almost raw taste. This has never been an unreasonable request at this location or other locations. This time, they came out underdone despite my request. When I asked the new manager why, he explained that they had to "stick to the Five Guys standard" because cooking them well done would "change the taste of the fries" and he "didn't want to get a complaint." That reasoning was difficult to understand when I was specifically requesting them cooked longer. If the request couldn't be accommodated, simply telling me before I left would have been sufficient. It's unfortunate because this location has some great employees, but consistency and reasonable customer requests matter. I'll likely make Shake Shack my regular stop going forward. read more

Five Guys - Undercooked fries - Burgers Near Me - Hackensack, New Jersey

Honestly this is my favorite 5 Guys in area. Today service was exceptional. Wish I had a name but the tall worker in back with black shirt and black hat was really great. He greeted customers and brought a friendly, positive vibe to the restaurant. The other workers were pleasant but he was awesome. The burgers were cooked well and served exactly with the items as ordered. Cajun fries (large) were plentiful. We will definitely return. read more

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Absolutely the best customer service. I had come earlier for a deal and wasn't able to get my order. They called me back a week later asking me if they could fix it in any ways. I came back and they made sure I had one of the best experiences ever. Huge thank you to the team and management here. Miguel was awesome. Store was super clean. Food was super tasty as always. read more

Great venue to come for burgers. The burgers are quickly cooked and tasty. They offer free peanuts and in large quantity, all you can grab! read more

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好吃的汉堡包我点的蔬菜全要.有青椒很长的条条，酸黄瓜不错，（听说草莓奶昔很不错，结果这个甜度不能选择，还是无法接受佬美的甜度，喝了一半扔了）...这家five guys 比起shake shack更健康，肉饼不像S/S家油腻，他们家的花生是免费的很好吃，薯条是鲜榨的脆的不错，带着皮呢，视觉上看是很自然的土豆皮。他家的汉堡牛肉饼我选双层没那么油油腻，入口感觉很健康味道不错..健身人会喜欢。 read more

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I visited today at around 6:00 PM to pick up an order my husband had placed. The employee working at the register was very friendly and provided great customer service. However, while waiting for my order, I witnessed a tall man wearing a black shirt, whom I assumed was the manager, speaking to employees in a very disrespectful and condescending manner. His attitude came across as arrogant, and he appeared to be treating his staff poorly rather than professionally. This is not the first time I have noticed management-related issues at this location. During previous visits, I observed similar concerns involving a manager named Margarita, who, from what I understand, has also received complaints from other customers. While the food and front-line staff are generally good, the way management interacts with employees creates an uncomfortable atmosphere for both workers and customers. read more

The Five Guys menu focuses on hamburgers offered with Kraft American cheese or applewood-smoked bacon and kosher style hot dogs (Hebrew National all-beef franks), as well as grilled cheese, BLT and vegetable sandwiches. Five Guys uses buns that are sweeter and "eggier" than normal buns. The hamburgers come in two sizes: regular (two patties) and little (one patty). Customers may select from 15 different toppings at no charge. Fresh-cut french fries are the sole side item, available salted only in "Five Guys style" or seasoned "Cajun style". Complimentary roasted in-shell peanuts are offered for on-site consumption at most locations, with signage alerting potential customers who may have a peanut allergy; for these allergen reasons, customers are not allowed to take peanuts off-site. The chain also sells milkshakes in the traditional vanilla, chocolate, and strawberry flavors, and can also be ordered with the customer's choice of up to 10 free toppings mixed in, ranging from Oreo cookies to bacon. Bags of potatoes are sometimes stacked in customer spaces due to an occasional lack of storage space, or, in some franchises, for aesthetic reasons. Restaurants are decorated with white and red checkered tile throughout and generally use wooden tables along with counter-high level seating. Bottom line, Five Guys ranks No. 1 in food quality and taste, service, cleanliness, and atmosphere! Whether it's using fresh ground beef (there are no freezers in their restaurants), we would rather eat here for a burger than the McDonalds, Burger King, Wendy's & White Castle's of the world. Phillip & Lisa read more

Love the free peanuts to munch on while you wait! Although those with a nut allergy might disagree! Huge portions, served hot, fresh and made to order! They should warn you that a regular burger is actually 2 patties. I had a burger wrapped in lettuce. It got very messy towards the end. I wish there was a better way to serve or handle this. They don't ask if it's to stay or go and all is served in a paper bag. I wish there was a tray or place mat for my food when we dine in. That was annoying. The employees were nice and knowledgeable. The place was very clean and pleasant. read more

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The last time I went to a Five Guys (in another state), it took an eternity to receive our food. Luckily there was none of that at this Hackensack location. Here, our orders came out in a reasonable time, the cheeseburgers were made to our preferences, and the fries were hot and fresh. The dining area was clean, and there was plentiful parking in the shopping center. The cashier wasn't the perkiest, but hey, it was close to closing time. And the burgers could be cheaper perhaps. Not bad for a fast food meal! read more

I've visited many Five Guys locations, and none compare to this one. The service, food quality, and portion sizes consistently exceed my expectations. Every order comes with the same excellent level of service, unmatched by any other location in the North Jersey area. They should absolutely keep up the great work for their customers. read more

It's been a while since we came for a burger. The 2 of us both got the Little Bacon Burger, 1 with cheese the other without, with the works. Big little Burger hehehe, very good. Hubby always like to get a scope of peanuts while we wait for the food While we waited for our order I noticed that they have A1 sauce. Next time I will do A1 sauce with Onions and Mushrooms and it will be like a Salisbury Steak read more

Five Guys - Little Bacon Burger with the Works - Burgers Near Me - Hackensack, New Jersey

I know a lot of people swear by Five Guys, but I generally find their burger pretty hit or miss. Today for example, I got my usual bacon cheeseburger w/ lettuce, tomatoes, grilled onions, mushrooms, and pickles. The burger was overcooked and the cheese was still lukewarm and not melted into the burger at all. For a $12 burger, the quality and consistency need to be better than that. read more

Five Guys - Burgers Near Me - Hackensack, New Jersey

My favorite burger and french fry place to go to. Let's start with the burger...you get unlimited fresh toppings to your liking. If you like jalapaneos, they use actual jalapenos that are hot. The burger is just packed with flavor with every bite and won't fall apart as you eat it. The cajun fries are the best fries at any fast food or restaurant location in the country...maybe in the world. When I am feeling extra hungry, I like to also get their strawberry milkshake without whipped cream. read more

Five Guys - Double cheeseburger with cajun fries - Burgers Near Me - Hackensack, New Jersey

This is my favorite burger place in this price range meaning the likes of Shake Shack, Smashburger, etc. The bacon cheeseburger was delicious! Not over seasoned, came with fresh veggies and was cooked throughout! (You can't ask for a certain doneness) That being said, the burger was very juicy! Cajun fries are a big reason why I always come back to this establishment. Great cajun seasoning and crispy fries, you can't miss! Cheers! read more

Five Guys - Bacon Cheeseburger Little Cajun Fries - Burgers Near Me - Hackensack, New Jersey

PROS: This place was very nice when I first entered. staff is nice, they cook the food quickly, and the fries were amazing! Loads of parking since it's in a parking strip and the prices are average compared to other locations CONS: They didn't do a good job cleaning tables. Some were messy OVERALL: I recommend coming here if you're in the area, as long as you aren't looking to eat in read more

Five Guys - Burgers Near Me - Hackensack, New Jersey

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Great service, perfect burgers and fries! Always on the mark and have never disappointed! read more

Always amazing service and burgers. I will always keep coming back as long as they don't change things.

Not worth the $16 for a little burger and fries. This place used to be a lot better. It's adequate but not a good value at all.

Prices are crazy Food not that great Never go back Oil to much Not worth it Should close there doors read more

I think more staff training is needed here. I ordered a large fry , little cheeseburger and asked for everything. I got home and opened it. My burger had only cheese and paddy bread. Am I supposed to mention the toppings, lettuce tomato pickles, etc.? read more

Five Guys - Large Fries. Overcooked!!! - Burgers Near Me - Hackensack, New Jersey

What happened to this place. Employees have a bad attitude, burgers have no taste, and the prices have skyrocketed. I don't mind paying high prices for quality. But not for a burger that has no taste, bacon that's halfway cooked, and service with a bad attitude. Guess I won't be going there again read more

Just finished a workout and missed my turn and decided to get some Five Guys. Or did my stomach control the wheel? Either way guys, OMG! Five Guys is insanely amazing as it is, but having this capability to keep a keto option like this makes it even better. You can also take the option of wrapping it in lettuce, but I knew with all I put on here it was going to be WAYYY too messy so I opted for the bowl (or tin). Go try it out with all my fixings and let me know what you thought read more

Five Guys - All of its glory ... extra patty Bacon Cheeseburger with a whole mess of fixings and no bun. Perfect keto burger! - Burgers Near Me - Hackensack, New Jersey

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The food was ok. The cashier was super rude. She was giving me a bad tone like what is ur problem?

Best fast food burger in the East coast. Soft bun, beef patty cooked perfectly, crispy Cajun fries. Menu is simple but I always try to get the "all the way". They serve tons of fries in this joint, staff are nice and fast in getting your orders, with the dine in option, I'm happy with my tummy full while slowly go back to normal! read more

Five Guys - Coffee milkshake - Burgers Near Me - Hackensack, New Jersey

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Do not order from this place. I placed an order for pick up thru DoorDash. Marilyn, the supervisor, told me someone else picked it up and there was nothing she could do. When I questioned how did they give my food without confirming it was my order her response was "i don't know." So not only did I not get my food but I was also assed out on the money I paid. When I contacted DoorDash , she refused to cancel the order on her end. She actually said she didn't know how to cancel my order, she didn't know what else I could do, she didn't even know the phone number to the store. When DoorDash contacted the store, someone else came up to me and told me they were preparing my order. I guess she didn't know how to apologize to me and told me they are remaking my order (which is something she could've done to begin with). When I told her she should do better on her customer service skills her response was "I don't know" I just moved here so my response is do better. Save yourself the aggravation and go somewhere else. read more

Ordered two burgers, fries and shakes for delivery. We only got the shakes. Who makes a stupid mistake like that without double checking? (Driver told us he double checked that this was all we ordered with the restaurant and I believe him.) Because we ordered through Uber Eats, the restaurant told us we had to re-order through the app. The app said the restaurant was closed by the time the errant delivery arrived, so we ended up never getting any food. We called a second time but the restaurant simply had no interest nor ability to correct the situation. The shakes were not very good either. The malt wasn't properly blended in one, and the other was supposed to be chocolate but didn't have much chocolate flavor. read more

Apparently melting the cheese on the cheeseburger is optional. Nothing ruins a cheeseburger more than pieces of luke warm unmelted cheese. The rest of the burger was good, come on. read more

Five Guys - Burgers Near Me - Hackensack, New Jersey

Very goooooood spot to get a fresh Patty. Clean place, food cooked with peanut oil, fries made with just cut potato. Love this place. And free peanuts!!!!!! Only con:. I wish they would have more variety of​ toppings. Also, use trays for stay in. (Even though tables are clean) read more

Five Guys - Burgers Near Me - Hackensack, New Jersey

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Five guys is not Zin Burger, it is not Bobby's burgers Or Red Robin. It is not a place to savor your burger and to order your burger cooked to your preference. Five guys is a place to gorge. Now that that is out of the way... The burgers are extremely filling (it is not easy to finish the burger plus the brown bag of fries they give you, trust me) The burgers are generally of above average quality and can shut down a grown man's painful hunger. The fries are thick cut and also very filling. It is THE place to stop for lunch if you are staving. Don't go there expecting a fine dining experience, expect to be stuffed because you gorged a good burger and fries when you leave! read more

Five Guys - Burgers Near Me - Hackensack, New Jersey

Love this place. For the price and the free unlimited peanuts, Five Guys will remain your typical staple burger joint. Always get the everything burger. read more

Five Guys - everything burger #noregrets - Burgers Near Me - Hackensack, New Jersey

Order wasn't completed correctly. Missed one of 2 toppings. Wasn't terribly crowded but kitchen was really busy. read more

Went to this place because Obama went to this chain in DC... just want to know what a presidential hamburger would taste like. Well, it was okay... slow and not particular different from any place else. The kitchen, which we could see, was chaotic and unorganized - I guess it must just like our congress. Not sure if I will go back again. read more

I have had great burgers at five guys. But today at this location it was just ok. I got a double Cheese burger with bacon and mushrooms. I think it was average because the cheese wasn't melted,almost cold. To me it just shows the cook didn't care. The meat was hot and well cooked,just the cheese was cold. You can tell in the pic I posted. Other than that I have no complaints. Tasty burger but I like nice melted cheese with it. $8.50 for the burger wasn't bad. Only took about 7 or 8 minutes to come out. I'd still pick this place over mcdonalds or burger king. read more

Five Guys - Bacon burger with mushrooms - Burgers Near Me - Hackensack, New Jersey

A decent burger for when you need it. There are a couple better places, and Five Guys isnt exactly the cheapest burger around. But for what you pay for, you get (assuming you get a regular burger), two patties, cheese or bacon, and all the toppings you want for no charge extra. Now I know in the past I used to order a regular fries (not the large), and had copious amounts of it left with two people. I feel like they skimped out this time and didnt give nearly as much as they used too. (Used to take the cup, fill it, and take another cup-full and dump it in on top of the other cup, essentially making it two cups worth of delicious fries). Free peanuts! I usually use the bag I got my food in and take some home with me. They're some damn good peanuts. My final verdict: Only for when I'm really craving Five Guys will I come here. There is Bobbys Burger Palace a little ways down Rt. 4, which I personally love. Decent burger, worth a try. read more

Five Guys - Burgers Near Me - Hackensack, New Jersey

Yep they have a phone app so you can order ahead of time and your food will be waiting for you, it also will make sure you get accurate orders! Enjoy read more

Five Guys - Waiting for Cheeseburger and fries - Burgers Near Me - Hackensack, New Jersey

I am not a huge fan of a hamburger. But this place is not bad. I can feel that it is very fresh. When I visited 99 Ranch supermarket which is located at the same mall, I felt that their cosmetics shop is really good. But the food court was not my type. So I had to eat a hamburger. It was not bad. read more

Greasy Heart Attack Burgers This is not a healthy meal understood, but this burger is so fatty it's gross. You need to take a shower to wash the grease off after eating here, it's in the air, covering the walls, the counters and you! I just did not feel well after eating here so that was it for me. You can find a better burger if you look, this is truly junk food. Had one for takeout and you can see thru the wrapper it's so greasy. read more

Five Guys is my go to burger spot. The burgers are juicy and flavorsome. I love the choice of toppings, especially the jalapeno peppers. Absolutely, love the texture of the french fries and prefer to have it without the Cajun spice. The service and servers at this location is classy! read more

After hearing so much about Five Guys (apparently Ronald Reagan's favorite burger place,) I finally got to try out this brand new location in Jersey. Five Guys makes it absolutely, positively clear that their potatoes are fresh, and not frozen. How do they do this? By stacking hundreds of pounds of potato sacks in the dining area to get their point across. The burgers are quite big, have two patties, and unlimited free topping choices of mayo, relish, onions, lettuce, pickles, tomatoes, fried onions, sauteed mushrooms, ketchup, mustard, jalapenos, green peppers, A-1 sauce, BBQ sauce, and hot sauce. Yes, you could conceivably order all of those toppings at no additional charge. I chose a bacon cheeseburger (hey I figured if you're going to clog your arteries, you might as well do it right,) with fried onions, jalapenos, and hot sauce. Naturally, I ordered fries too. Five Guys' refusal to use frozen, processed potatoes obviously works, because the fries are incredible, probably the best fries I've ever had. Crispy, tender, and not that heavy, at least as far as fries go. The burgers are also very fresh and very good, kind of like a much larger version of White Mana. The total for a burger and fries (no drink,) came to about $8. While it was a lot of food, it still seems slightly steep for a burger and fries. I think I'd give it five stars if it had come out to $6. read more