I'm very impressed with this dealership!!! Got some winter tires, oil change, and a fix on one little issue and they offered a loaner for me to drive around, and it was a nice one too. The customer service was super top notch. Josh Lentsch in the service department made me feel like I was his only customer, taking the time to make sure I understood every step and was happy with all of my service. read more

Today I was given a courtesy ride by Curtis while my car was in service for most of the day. Not only did he bring me back to my home in Broomfield, he came and picked me back up - even while it was snowing today. It was such a pleasure riding with him. He has a great positive attitude and really went the extra mile to help me out today. I enjoyed our conversation thoroughly and his driving was excellent (I try to be a very careful driver so I take note when others do the same). Also... I want to mention that he didn't tell me to leave a review or anything. I'm doing this simply because of his kindness today. It's people like him that make me want to keep coming back to your dealership and service center. Curtis, If you are reading this, please know that I appreciate you. There have been some difficult things in my life recently, and your smile made all the difference today. Thank you. read more

This dealership always takes good care of me and my car. Harry the Service Manager is always there to help, and Curtis the shuttle driver got me to work quickly, much less hassle than going to the Honda dealership closer to my home. I travel the extra distance to get service here. read more

Just moved to the area and I found my new dealer! Friendly, courteous, fast service and a clean and comfortable waiting area. No appointment for an oil change? Done! Wi-Fi? Done. Convenient location as well. This is where I'll be taking my car from now on. read more

This was my first time financing a car. There were some mistakes on the form that required some extra signatures, but over all not too big of hassle (nor was it Paul's fault). I give good remarks because my car did not have an owner's manual. Paul promised he'd get me one and he did. I had already bought the car, so there was no real incentive besides good customer service for him to FedEx me the manual. read more

Today I left work early in order to get to the Service Center at Fisher Honda Kia before 4:00 PM. I had arrived before after 4PM and was turned away because they don't accept cars for service after that time. So I show up at 3:50 PM. There is a car in front of me - we both enter garage when the garage door opens. The garage door is then shut. At that point a service rep came up and told me that they may not be able work on my car because there were already two cars in front of me, and they cut off service at 4. But it's 3:50, I say. But no, the man opens the garage door and then helps me back out onto the road. I bought my car at Fisher Honda Kia - I had been getting it serviced there up until today since I bought it. From now on, due to the terrible service and sheer lack of customer consideration, I will never go to Fisher Honda Kia for service again. I don't buy cars from dealership that doesn't service the car afterwards, therefore, I will never buy a car from Fisher Honda Kia in Boulder again. Thank God for Jiffy Lube. I love those guys. read more

I've had great service with Joyce :) she is extremely knowledgeable and has a great personality. Very happy with the way they treat me with respect. Best service. Joyce is a pleasure to work with! read more

Amazing service! Definitely 5 stars. Mack is incredibly attentive and easy to work with. I sincerely appreciate finding a mechanic and service provider that is honest and affordable. I have used Fisher to service both of our cars, Chrysler and a Ford, bought new tires for each, and used them for some collision warranty work. The work was completed quickly and with the highest attention to detail. The waiting lounge is comfortable and has all the perks, wifi, coffee, tv, soft chairs, all make it easy to wait for your car. Best I have found ! read more

NEVER BUY A USED CAR FROM HERE!!! I lost my car in the Boulder floods and was looking for new used cars, when I first went in to look at cars Justin the sales guy was so nice and helpful. After test driving the car we decided we wanted to go ahead and buy it, when we pointed out that they had it listed for above Kelly blue book value however, he said that he could probably work with us on bringing the price down. It was late so we decided we would come back the next day to go through all the paperwork and figure out the final figures. When we came back the next day Justing and his sales manager Scott said that the car was in EXCELLENT condition and they would not work with us on the price after all. We should have just left then, instead we went forward with buying the car because they told us it was in perfect condition for the fact that it was as old as it was. Big mistake. The very next day the fan speed control failed, I brought it back into the dealership and Justin and Scott both very rudely told me they didn't want to fix it since I had already bought the car as is. Finally, after some convincing they went ahead and fixed it. Then not even a week later the fuel pump breaks when I'm in the middle of foothills pkwy and arapahoe intersection, leaving the car undrivable for more than 50yrds, if that, at a time. When I called the dealership again I was told I had to speak with Scott (the sales manager), again had to fight tooth and nail to get him to help me out with this problem. Finally, when his service team finished diagnosing it as acutally being the fuel pump, which took all day, it then took them almost a week to completely fix it. When I first bought the car I also had to buy new tires for it since the ones on the car were bald. They asked if I wanted the tires put on while it was in the shop for almost a week getting the fuel pump taken care of. I said I didn't want them right then, but I would call back in a couple weeks to get them put on, after I knew that the car wasn't going to malfunction again. They took this to mean that I didn't want the tires at all and sent them back. When I finally did go back to get the tires put on, which I made an appointment for two weeks in advanced, they didn't even know I was there for the tires and told me they didn't have them. When I asked if it would still be done by 3pm (after dropping it off at 8am) they said absolutely. I got back to the dealership at 3 and they still weren't done, told me it would be another 30min. After 45min I hadn't heard anything so went to check in and they told me it would be another 15min. 1 hr and 30min later I finally got my car done. Since I bought the car I took it to my mechanic, that I know and trust, and had them do a once over to make sure everything else was in working condition and I wouldn't have any more surprises. I found out from that check that some basic things and some serious things were going to need to be replaced, that Scott and Justin had guaranteed wouldn't be an issue. All of these repairs would cost me about $3000, about half of what we actually paid for the car. After dealing with today's fiasco with the tires I asked to speak to a manger to explain their lack of customer service and the nightmare experience I've had since the beginning, they referred me back to the original sales manger I had been dealing with, Scott. When I finally got a phone call back from him he was extremely rude. He kept saying that he had bent over backwards for me throughout this whole experience and that I should just sell that car and buy a new one if I wanted everything to be in working order. I told him that I understood it was an old car and with that there would come some repairs, but $3000 worth is a bit excessive. Especially when they refused to come any lower on the original cost of the car because it was in excellent condition according to them. I also mentioned while I wasn't expecting them to fix any of this for me since I knew they had already fixed the fuel pump and fans for me, I did expect them to at least be honest and upfront with their customers when selling them a car. For example for them not to know that the air filter was bad along with the wiper blades and cracks in all the belts is unacceptable. Scott told me I didn't know what I was talking about and that this is how used cars are, they come with damage. The ONLY reason I'm giving this company 1 star is because Mike and Jill in the Kia service department were actually very nice, and helpful through this whole process. Mike was kind enough to discount slightly on the labor for the tires due to the mix up with that, which I greatly appreciated. However, the sales department has a lot of room for improvement, which needs to start with Scott. I'm not even sure he comprehends the meaning of customer service. read more

Short Version: Poor experience leasing a car, given numerous excuses, and go to another dealership to get a Honda. Long Version: Just had a poor experience with the sales/leasing and finance team. If you don't know exactly how to calculate a lease payment (money factor, residual value, etc) you must be very careful. If I hadn't been paying attention I would have ended up paying $60 more a month on maintenance (which in not sure how on a 36 month lease with recommended oil changes every 6,000 miles warrants ~$2,200 in charges). The Finance team also barely had a clue where things went in a new lease form and had trouble answering questions regarding insurance coverages required. Second worst part was they forgot to collect the down payment and have to waste an hour now to go back and give it to them. Brought all these issues to their attention and was just given excuses as to why they can't fill out forms right and how it's so complicated (which it's not). Odyssey we lease is a great car, so if you still like Honda just go to one of the other dealerships in and around Denver. read more

So we HAD to take the car to a HONDA dealer due to the battery (its a hybrid) and Boulder Toyota couldn't make the kind of needed repair. We pay for our fee and the valet guy that brings the cars up front to the owners had the drivers side window rolled down and it snowed recently. He slams the door shut and the seat fills up with snow...sigh. I won't be going back to this place...I will drive to another Honda dealership. read more

To start off let me be clear that our last 7 cars have all been Hondas. However, none were purchased from Fisher Honda because we either did not live in the Boulder area or they were not able to match the price of other local dealers. But, we have loved Honda cars - until recently. Our 2012 Honda Odyssey minivan started acting up a month ago - it would not start and needed a jump almost every day. We took it to Fisher Honda and their assessment - there is nothing wrong with the battery or anything else. Then, over President's day long weekend, we took a trip to the mountains here in Colorado to ski. First the ABS light came on intermittently. Then the sliding doors would not open electrically or manually (hat to get the kids in/out through the window). Then the doors would work once in a while, etc. Anyway, it was obvious something was wrong, and it seemed related to the battery or electrical system. Came back and took it to Fisher Honda that is typically great at diagnosing issues. However, our two favorite technicians (Tom and Brown) were no longer working there, so we were assigned another technician. Well, after a day at the Honda dealership and repeatedly telling them what went wrong (they called 2-3 times to ask), the answer came back the same - nothing is wrong, including the battery or electrical system and it must have been a fluke. Well, we have 4 kids, and need the minivan working. I told them to replace the battery no matter what they think. So far no more problems. I'm in awe at the level of incompetence they seem to have recently which is different than what we have seen before. Not only have they not diagnosed the problem, which may happen from time to time, but their attitude was such that we felt they were blaming us for imagining things. They will never have us as a customer, and Honda has probably lost a lifetime customer in my family. read more

I have gone to 5 dealerships in the past few days looking to lease a car, and my experience at Fisher Honda was by far the worst. I was all but decided to lease a Honda, as my first car after college was a Honda Civic and I loved it. I entered Fisher Honda with high hopes, but those hopes were immediately dashed. The salesman I dealt with was incredibly condescending, rude, and dismissive of my questions and concerns. I was interested in leasing a Civic, and when I asked about ballpark numbers for lease prices, he told me I should go to Honda's website, as though I was wasting his time. His condescending attitude and smugness was unbearable. He was so rude that I asked to see another salesperson, who was better, but nevertheless I decided to take my business elsewhere (to Nissan, where I was treated with honesty and respect). Your rude staff lost you a customer Mr. Fisher. read more

Service department is a bunch of con artists. We have a brand new Honda with only 10k miles and went in for a basic oil change. They tried to include hundreds of dollars ($300) of unnecessary maintenance items that were clearly not necessary when we contacted Honda directly to double check. Fischer Honda should be ashamed of their shady business practices. This is why people HATE buying cars and dealing with car dealers! Why can't they just be honest and recommend what is really needed? read more

I made the mistake and wasted my time one Saturday trying to buy a vehicle from these rude condescending people. I wend down first thing in the morning with 2000 in my pocket down and waited for Mike forever. I finally got a test drive and when I got back I was told that they were just to busy to deal with me and I should come back Monday. In the meantime they sold the vehicle I was looking at, so do not waste your time with these @$$ clowns. read more

Was working with a sales person on a used car. When I went to purchase I was met by 2 sales people. Both aggressive and one very rude! I didn't purchase the car. I won't ever go back! Cheesiest bunch of vultures I've run across on my used car purchase journey! read more

Just bought a used car from Fisher Honda and my salesmen was great, however, the gas gauge was broken ( and there's no way to have identified this beforehand ). Now, I understand that I signed that I'm buying the car "as is", but, it's unsavory and borderline sleazy to know that somethings wrong with a car ( and it costs around $700 to get this fixed .. so not cheap ) and to not bring it up at the sale. read more

I have had good service from Fisher for several years, mostly body work on used cars. Now I have purchased a new car from Fisher and I could not be happier. The sales person was knowledgeable but there was no pressure. I found a perfect car and the whole process was effortless. When I returned later to have an optional item added the service was again excellent. I would definitely do business with Fisher again. read more

Our experience at Fisher Honda dealership was not something you expect from people who want to sell 30-40K worth cars at all! We had an appointment with a sales guy who turned up 10 mins late, there was hardly anyone to welcome/direct/ help/ smile us. The sales-person is not very straight-forward, talks loads of personal stuff that is very irrelevant. We needed to trade in our 10yr old, yet beautiful well-maintained Nissan, for a CRV- they offered us 2500$ as opposed to the fair-price we received today 5,500$. We just got an awesome RAV4, gold colored, fully loaded at a great price with a fair price for the trade-in and absolutely enjoyed our car-buying experience at Mountain States Toyota dealers! I just wish- people at Fisher smile more, offer better customer, work on making the process as pleasant & are more straight forward. read more

I was in the market to buy a new car and have been looking at a KIA SUV the past few weeks when I come across one of the owners of Fisher through my work. I set a appointment for a Saturday and drive to Boulder from Denver just to immediately be shot down from the sales guy for my credit. Never mind that I make around $4000 a month and I already have a car that is 90% paid off. I know my credit is not perfect but I got offers from other dealerships closer to my home who saw this and understood my credit was from a bump in the road and not bad choices. The problem is that how quickly they shot me down and not even try to get me into anything at all! Almost felt that since I was not rich or famous that they could not get me out fast enough. read more

Due to the recall of Takata airbags, our CRV was taken in by Fisher until the parts came in to replace the airbag. During this time Harry Synder helped us to get a rental car in Colorado. Since my wife and I were moving to Atlanta, Harry also helped to set us up and covet the costs of a rental car in Atlanta. Because we could not drive our car out to Atlanta, Harry made sure that they would send our Honda out to Atlanta when the repair was complete, free of charge. This whole process lasted about 2 months and Harry communicated and went to bat for us every step of the way. I have never worked with someone with such a work ethic, patience, and friendly attitude in any industry. I am frankly astonished by the quality of work by Harry Snyder at Fisher Honda and would recommend this business to anyone who will hear it, especially if his customer service is any representation for the business as a whole. Thank you again for all your help. We got our car returned, repaired, in Atlanta without any issues. This review is the least I can do to return the favor. read more

Fisher Service is very good. They are prompt and courteous, offering high quality work in a timely manner.

The oil change service was quick and Derek was awesome! From the time I checked in to the time I left, Derek kept me well informed and it was obvious that he cared about making sure my service was done well and in a timely manner. He is great! read more

We brought our CRV here for service because the AC didn't work, and we would be driving to Tucson- Need AC there! Two days later (apparently only part available had to come from Texas)got the car back- to the tune of oabout $2000. Fast forward 2 cays- AC stops working in Tucson. Not to mention they charged a ridiculous price to change the oil and filter. Update- I had my mechanic in LA check out the car- the HONDA FISHER people put in too much freon. My guy checked it free of charge, took out some of the freon. Problem solved. My guy said the repair should have cost about $800. I called Fisher Honda this AM, and 6 hours later have not gotten a reply back. Anyone know of a good mechanic in Boulder?? read more

Always professional and thorough. My third vehicle from Fisher. Dennis O.is a great salesman. Got a sweet lease deal and love my "Molten Lava" CR-V. I will continue my relationship with Fisher. read more

The service staff at Fisher is amazing! They are always done in the time frame they quote. They are very kind and courteous. They most definitely know what they are talking about and recommend just what is needed. They even skipped a service I scheduled because it wasn't necessary at that point - no money spent on something I didn't need to do. They are honest, quick, and reasonable and I will continue to bring my Acura here for service. read more

I have just had an extremely negative experience with Fisher Honda. They sold me a used car with a cracked timing belt. They would not negotiate with me one penny on the sticker price of the car and they fully admitted that they would sell this car to someone else for the same price -- with the cracked timing belt. I offered to have it repaired there and split the cost, throw in a service warranty, knock $1k off the price - they would do nothing. The estimated cost of the repair was $900 but I ended up returning the car (after I bought it) because of the principle of the issue and the way I was treated. They were rude, disrespectful and accused my mechanic of lying. From sales to service to financing and especially to the GM - these guys are clueless and have no idea of how to treat a customer and what this will do to their reputation. They also offered me less than 50% of Blue Book on the value of my trade-in. If they had simply worked with me the littlest bit - it was a reasonable request - I would be on here singing their praises. Instead, they were so slimy, I will tell everyone I know not to patronize them. It is so unfortunate that they would rather make $500 extra dollars instead of creating a lifelong happy customer. They have no idea of what this will cost them in the long run. read more

Let the Buyer Beware--Used cars sold "AS IS" -Have used cars inspected Summary: A. A "Clean Carfax" does not mean there were no accidents or any guarantee of the services listed. (A car can be repaired at a shop that does not document to carfax) B. Relying on this dealership because they are in Boulder or because they have a reputation that they would not want to jeopardize, or because you have used them to service your car for more than 10 years was a mistake I almost made at Fisher. C.Spend the $100 to $200 it takes to check out a used vehicle before you buy it. I feel bad about paying the $175 but great about the $4000-6000 in repairs I might have incurred by trusting my local car dealer-Fisher I am only stating my questions I asked as I think the dialog is not as critical as the lesson I learned about trusting your local dealer selling a used car. My experience at Fisher Honda Used Cars 1. Made appointment to view Volvo C70 (VIN: YV1MC68237J015883) at 2:00. Explained to Sales rep that I had set a tentative appointment to have the vehicle checked out so I was trying to stay on schedule. Car was not pulled around. 2. Went to test drive vehicle-Sales rep pulled from used car lot I Immediately saw front cowl passenger side was dragging and mentioned it to him. Waited 20-30 minutes for cowl to be repaired. 3. While waiting Went over deal--- car was sold at their asking price $11,900 plus the dealer handling fee of about $500 plus a etching service fee of $199/200--Sales rep was able to negotiate $199 etching service fee not be charged. I asked about the brake rotors that had been replaced and about the other repairs? I asked about why they did not replace the pads at the same time? The rep restated that it was a clean carfax. 4. Test drove-I thought the car was cool, drove great and loved it. I thought for a second about cancelling the checkout appointment. I was allowed to take car to have it checked over. 5. Results of checkout from independent mechanic and estimate of costs.--Estimate of Repairs---$4000 plus tires and potential liability of poor bodywork Entire Driver Side of Car has been bondo'ed and painted poorly Battery fails load test Coolant Reservoir Low Right Motor Mount Bad Front Struts Leak Transmission Fluid Dark Transmission Solenoid Cover Leaks Left Vanity Mirror Inoperable Tires Worn Control Arm Bushings broken Front Axle Boots leak Grease Some evidence of repair on left side of vehicle........... The repair shop itemized line by line the repairs to this vehicle not including tires or the poor paint job the total was about $4000---Yes $4000. To those unfamiliar with the majority of above listed components-they are in the front end in the steering and suspension and were visible when the car was put up on a rack at the independent shop. Would many of these repairs be evident to the dealer in making the Car ready? Just the documentation--- According to the Carfax on 1/30/2013, with the (repair) source listed as Fisher Chevrolet(the selling dealership) " "Front brake Rotor(s) replaced _Steering/suspension checked." The paint job under a shop light was more visible including a finger print and the rough bondo areas. I returned the car and frustratedly replied to the- how did it go from the sales rep-you tried to sell me a car that needed major repairs and had been in accidents and it should have been disclosed. I quickly outlined them outside and left. There were some comments from the sales rep. There was no follow up to what was clearly a bad experience. Warning: Three days later the car is still for Sale. **** Closing Comments- I once read " Life will present you with many lessons, a lesson will be repeated until learned" I hope that I have learned a lesson here. This is my first YELP review. I spent time boiling this down to the events rather than opinions, or he said/she said. read more

I originally bought my car in NY but once I moved out to CO, I started taking it to Fisher Honda. I have never received such amazing, comprehensive and complete service from a team, like I have here. The service team is absolutely amazing and always willing to do what they can to make your experience wonderful and keep car in excellent working order. I have been going to see Tom now for almost 5 years and every time I go back, I am always remind that the team treats like part of their family. You are always great with friendly hello and a smile. I appreciate their integrity and caring when it comes to not only the car service but the customer service as well. read more

Josh Strong and Mark Willemsen are fantastic! I recently had a hairy electrical problem caused by an aftermarket install of a remote start. These guys went above and beyond. They spent hours trying to recreate the problem and only charged a nominal rate. They helped me to develop the language to approach the aftermarket installer...result.... got a full refund, except for labor...also got my auto rental and Acura charges covered as well. Thanks Guy! read more

I love the customer service at Fisher Honda Kia. They always take care of me and give me a very fair price.

I had wonderful service here from the service department. Harry took great care of me when I came in to get my oil changed. They have a great waiting area as well; it doesn't even reek of burned coffee like so many auto repair places do! Highly recommended. read more

I was lucky enough to work with Justin! It was perfect! The first car I bought failed on me in under 2 years. I was so upset and put off buying a car for almost a year now. I didn't think there was any car I wanted anymore or any dealer I could trust. I finally decided to try Fisher Honda because reviews overall rated Hondas really well and Yelp rated Fisher well. I'm so glad I did! Justin literally found me the perfect car!! I had no idea what I wanted or where to start, but he took the time to listen to my story and picked a car just for me! A black Kia Soul, easy payments and an amazing warranty! All thanks to Justin I have the perfect car to last me. Thanks Justin!! read more

Paul was so nice. I went to another Kia dealer on Colfax, and they were awful. I am so glad we found Fisher Kia, and Paul. It went so smooth, and I am so happy with my new Soul!! Thank you. read more

Worst experience we have ever had. Car was towed there March 6th. Just completed today. Original completion date was April 15th, with weekly text messages saying everything was progressing well. Called on the 14th to see what time on the 15th to pick it up, only to be told it hadn't even been started yet. The texts were "Auto generated" and we're not real time. Would never recommend this shop and will call our insurance company tomorrow to take it off their recommended provider list. read more

Had a great experience with Eric McGlone on purchasing my new car. I never felt pressured or rushed. A big thank you to him and Fisher Kia.

I'm very happy with the service I got everyone was very polite and courteous. Thank you very much

I worked with Omer and Scott when I was shopping for a 2011 HOnda CR-V. My experience was one of total frustration on just about all levels. They did very very little in the way of pricing. I finally gave up when I priced the same car at dealership in Golden, and was offer a better price right from the beginning. My advise if you are looking to buy a new Honda, don't even bother with them. Hank Koehler read more

Best car shopping experience ever, on our recent Kia Optima. Salesperson Jeremiah combined today's no-pressure approach with an old-school mastery of his products, and how to explain them without hyping them. He took the time to take me through all the features, before I drove it, and patiently went over them again with my spouse, before she did. The dealing was straight-forward, think we got a very competitive price, including the extras we wanted. The finance side was just as easy, Jeff explaining the extended warranty plans but without any pushiness. Very pleasantly surprised. read more

We found Fisher Honda to be extremely easy to work with. It's always a little scary going into a dealership to buy a new car. But we felt very comfortable and at ease with everyone at Fisher. No hard sell. Totally listened to us. And, in the end, I believe we got a GREAT deal on a new car that I just love. I'm sure we might just be customers for life now. Anthony Peery was great too. Low key, no pressure, understood exactly what we were looking for and he made it happen. read more