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Gebhardt BMW

2.9 (160 reviews)
Closed 9:00 am - 7:00 pm

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Services - Gebhardt BMW

Check engine light

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Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

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Auto pre-purchase inspection

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Auto HVAC repair

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Auto steering and suspension repair

Auto transmission repair

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Routine automotive maintenance

Transmission leak inspection

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Recall notification they said would clear in 5 days, still here 50 days as of this post.

TL;DR: Service center will attempt to avoid doing any warranty work outside routine maintenance, will blame the customer while not being able to reproduce issues due to lack of understanding their own products' features, and will do anything just to push you out. They have never been trustworthy or confidence inspiring at any service appointments. For 3.5 years, my X3 M40i has leaked a grease/wax from the hatch lid. I've mentioned it at every service visit, always getting the same excuse: "It'll stop after a year" or "That's just factory sealing, nothing we can do." The residue has now worn my paint, yet they insist it's "normal" and even claim they can't see it. My most recent visit was for a cargo rail recall and a persistent malfunction with Assisted Driving Plus (note the "Plus"). Every time I try to activate it, the system displays an error: "Assisted Driving Plus unavailable due to driver attention camera malfunction." I explained in detail how to reproduce the issue -- it only occurs under 40 mph in stop-and-go traffic when the system prompts you to engage the mode. A day after dropping off the car, they told me they couldn't replicate it and blamed a dirty windshield. However, the error references the driver attention camera inside the cabin, not the exterior cameras. Their claim was that "the cameras talk to each other" a lot and that's why. I have been a been a software engineer for over a decade and have led software teams in my career as well -- and their statement on this matter is blatantly false. I texted back clarifying this and re-explained the steps to reproduce, even sending a photo of the exact error from another owner. No reply. My calls and voicemails to the advisor and eventually service manager went unanswered. Six days passed with zero communication and only after I emailed the service manager, service director, and GM did I finally get a response. The manager claimed the foremen couldn't reproduce the issue and that BMW Technical was contacted -- but refused to show the correspondence and saying it's confidential. I firmly do not believe any such correspondence took place. They held my car over three weeks insisting they cannot see any issue. I sent more evidence and online reports from other owners, but it became clear no one there even understands that Assisted Driving Plus is a distinct system. I gave up and retrieved my car. When I picked it up, the recall warning was still active. The manager said it would clear automatically within five days once BMW closed the ticket. It's now been 48 days and the recall message still appears every time I turn on and off the car. Soon after pickup, my wife drove the car to work and immediately reproduced the same driver attention camera error multiple times, even after a car wash. We recorded video proof. I sent this and again asked them to clear the recall notice, while also providing feedback (as requested) and CC'ing the service director and GM. They never responded or cleared the recall notification, and their silence is deafening. At this point, I've been ignored, misled, and blamed at every step. They refuse to acknowledge visible issues, disregard customer feedback, and clearly lack technical understanding of their own products. Their default response to any complex problem is to deny, delay, or deflect responsibility. I was patient and professional throughout this entire ordeal -- but Gebhardt BMW has repeatedly proven they are neither competent nor trustworthy and I will never return.

Shane was amazing got me into the perfect BMW that fits my lifestyle I bought a 330i GT Xdrive no pressure sales and the best price for sure

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20/10 customer service! Team goes above and beyond and put their customers first. Highly recommend!

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Ask the Community - Gebhardt BMW

Review Highlights - Gebhardt BMW

Called Denver BMW and they were ok, but not sure if they could both airbags and the fuel pump in one visit...

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Purchased a 2024 RAV4 with 43K miles. Worked with Jack Padden (Sales) and Adriana Escorza…read more(Finance). They were quite knowlegable, helpful, friendly and detailed in their work with me. After being told that they were a, "one price dealer," they matched a lower price for a comparable vehicle, advertised by a dealer in north Denver. Working with car dealers can be exhausting and confusing ordeal. I am satisfied with the deal that I received from Corwin Toyota of Boulder.

I traveled from out of state on 9/6/25 to pick up a 2024 Camry XSE with 26K miles (Vin…read more4T1K61AK7RU240287, Stock # 4240287) for $27K, after being assured that it was in "excellent condition" and that I would "love it." However, after spending over $600 on flights, Ubers, and a hotel, I walked away empty-handed due to undisclosed paint issues. There was a large 12-inch scrape on the rear passenger door, damage to the trunk lid that I would describe as embarrassing plus others (see attached photos). Corwin Toyota should be ashamed to offer this car for sale on their lot. I was also told that the GM would be back on Monday to discuss possible solutions, and that I would hear from someone on Monday afternoon--it's 4 days later and this never happened. It's a classic case of over-promising and under-delivering. It seems like Corwin Toyota might be so focused on new car sales that the used car division gets neglected. Used car buyers, be cautious and thoroughly inspect every inch of the vehicle to avoid any hidden issues.

Boulder Nissan - 2025 Ariya

Boulder Nissan

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If you want your Nissan repaired by the best then go to Boulder, Colorado Nissan at 2285 28th…read morestreet Boulder. I just had my front shock replaced by Tech Cam Guzman. He was assisted by Tech Oscar Esparza, who also checked my fluids. They check everything over!! Front Office staff Danielle Kretchmer, Kristie Horman and others also assisted my check in. Front office staff Jen and Joy make every one comfortable. I Drive from North of DENVER to BOULDER because I want the best service!! Even if you live in Wyoming, Utah, Kansas, New Mexico, I would suggest if you want THE BEST go to NISSAN BOULDER! (ps I have a 1999 Nissan Pathfinder they keep in tip top shape.) sincerely, Edward F. Altman, Jr

Dishonest bait-and-switch. Avoid if you're driving from out of town…read more I drove 2 hours from Colorado Springs after confirming a $7,500 trade-in value and an OTD price of $36,626 in writing (see photos). Even after being very clear that I would walk if they changed the numbers, they tried to drop my trade-in value by $3,000+ the moment I arrived. Before I even got there, the salesperson, Lorenzo, sent a rude text refusing to even "look at my numbers" unless I showed him a full evaluation from another dealer first, then called me later on and blamed his manager and said it was him sending the texts. Despite having a quote and a check in hand, they still tried to play games with "hidden codes" on my vehicle. I walked out and went back to South Colorado Springs Nissan, who honored the $7,500 trade without question and got me a better rate. Don't waste your time or gas money here. They don't respect your time, their own written word, or service members.

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I went to buy a used car from the used car lot.thr fiance manger was the rudest sales manager u…read morecould ever run into i will never purchase from him or this dealership.he told me I had to pay a 300 Miller fee just to swipe my credit card and that the credit card was doing that which I don't not belive.

Emich Volkswagen of Boulder - Adhesive -- yuck!

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I recently experienced a serious issue following service and a timing chain replacement performed…read moreby Volkswagen technicians at Emich in Boulder, and the handling of the situation has been beyond disappointing. I originally brought my vehicle to Emich for routine service. As I was leaving the service center -- literally while still on dealership grounds -- I noticed a thumping sensation beneath my foot as I drove away. I turned around and brought the vehicle back to the service department, where I was informed that the vehicle now needed a timing chain replacement. This felt discouraging because the issue had not been there when I brought the vehicle in, but I trusted Emich's recommendation and authorized them to perform the repair. Shortly after the timing chain service, my engine failed. The vehicle was towed back to Emich, where I was presented with an approximately $26,000 repair estimate for a full long block replacement. Wanting to better understand how such catastrophic failure could occur following major engine work and routine service, I sought a second opinion and had the vehicle towed to an independent repair shop. When I informed Emich that I was having the car towed away to an undisclosed location, they texted me stating that I did not need a second opinion because the vehicle had already been "properly diagnosed." However, the independent repair shop discovered an upper timing cover bolt -- a fastener specifically associated with the timing cover assembly that must be removed during timing chain service -- inside the engine's cylinder head cavity following Emich's work. The vehicle subsequently suffered a broken intake valve spring and metal debris on cylinder walls, leading to engine failure. After reviewing the findings, I chose to have the repairs completed at the second independent shop because I no longer felt comfortable returning the vehicle to Emich for additional engine work. Notably, the repairs did not require the full long block replacement that Emich had recommended. It is difficult to ignore the obvious likelihood that a foreign metal object left inside an engine would cause internal mechanical damage, rather than an intake valve spring or related component suddenly and independently failing on its own immediately following major engine service. What has been most frustrating is not only the mechanical failure itself, but also the unwillingness of Emich to take responsibility. Rather than addressing the fact that a hardened steel bolt was left inside the engine during the timing chain replacement, Emich's response has focused on debating what the theoretical and "expected" damage pattern should look like instead of acknowledging the documented damage and the order of events in which they occurred. Emich also stooped so low as to (a) encourage me not to leave a review on any online platform, and (b) imply that the second shop falsified their findings. Mistakes can happen in any service department. What matters is accountability and how customers are treated afterward. Unfortunately, this experience has left me with significant repair costs, loss of confidence, and a deeply negative impression of Emich Volkswagen service support. Based on my experience, I strongly encourage anyone considering service at this dealership to proceed cautiously and seek an independent second opinion if major repairs are recommended.

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Went here to here to get an alignment and new tires/rims installed. Got a quote on the phone prior…read moreto arriving. I was apprehensive since the quote was a bit on high end. When we got there, I noticed the shop was more like a business office, which isn't typical of an auto repair shop. You don't even see the repair side. I'm thinking, "This place is gonna be $sspensive!" Was greeted by Dylan. He remembered me from our convo for the quote. Since we didn't have a ride after drop off, my daughter and I had to sit in the waiting area. Dylan was conscious of the wait and squeezed us in to get my car tended to next. The staff was very courteous and offered us donuts and drinks. They even gave us a separate space for social distancing, which was very nice if them. Dylan came to me for things he wanted to point out and kept me notified of all charges. At the end my car was well taken care of and the pricing was fair. I was happy with my experience here. Its a good shop!

Discrimination against people with disabilities. I brought my van in for several things…read more They agreed to do 1 hr Diagnostic service for $185 with an engine issue. After 10 min it became clear they needed to get into the doghouse I have a conversion van so this meant moving a lot of stuff around. I also have a musculoskeletal disability, and it took me about 20 min to move the vast majority of the stuff which needed to be moved, which was a lot for me, I'm still in pain from it, but I did it because that's what needed to be done, but then I always need help with the 70 lb RV refrigerator. 2 min to do for an able bodied guy. mechanic agreed to do it Then they came back and said they couldn't get to the diagnostic stuff that day. And that if I came back: 1) They'd charge me $100 extra for moving the 70 lb RV fridge in and out. 2) They'd charge me twice as much as they had quoted for 1 hr diagnostic. When asked why the front desk drone blathered something about extra time getting in and out of the doghouse. which takes 5 min. I've taken this van to 6-7 mechanics over the years. When the doghouse has needed to be accessed, this has always been the process. It's never been a problem before. I go out of my way, even injuring myself, to do what I can. And then they help with the RV fridge, which only takes a minute. The Americans with Disabilities Act explicitly states that "reasonable accommodations must be made for individuals with disabilities" To charge them more than twice as much is to punish them for having a disability. The fact that most people with disabilities are socio-economically impacted makes this doubly unethical. Whatever good qualities this shop has, Discrimination agains people with disabilities makes the difference and earns them a 1 star review.

Gebhardt BMW - car_dealers - Updated May 2026

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