I see many mixed reviews for this location, but my family and I had a very smooth experience! I've been to several First Watch's across the country and this one was run with efficiency! We were seated immediately upon entry, party of 4, and ordered quickly. The staff were kind and enthusiastic. Our waitress and hostess were knowledgeable and accommodating. Our food came out quickly and was fresh and delicious! We were in and out quickly and have a lovely time! read more

I'll be honest, I nearly didn't come here for the mixed reviews when they first opened a few months ago but I'm glad we stopped by for a late breakfast. We were greeted at the door and seated promptly. The restaurant has a bustling commotion and an upbeat vibe inside. I ordered coffee and a juice and my mother ordered a coke. We put in our food order right away with our friendly server, and it was a fairly short wait before we had food on the table. Mom had a ham melt with Gruyère and tomato, served with potatoes. I had a Barbacoa beef breakfast bowl with eggs, black beans, pico, tortilla chips, ranchero sauce, shredded beef, and a lime crema. They were mindful of my avocado allergy, and the food was delicious. Reasonably priced, great service, a good atmosphere, and a good experience overall. Worth checking out if you're looking for breakfast in germantown. read more

First Watch - Barbacoa Chilaquiles Breakfast Bowl - Breakfast & Brunch Near Me - Germantown, Tennessee

I've been to this location once before and had a great experience with good food and attentive service. That's why today was so disappointing. We knew it would be busy, so we joined the waitlist. The quoted wait was 20 to 30 minutes, and we were seated right at 20 minutes. So far, so good. Then nothing happened. We sat for about 15 minutes without a single server acknowledging us, not even a quick "I'll be right with you." Meanwhile, surrounding tables were actively being served. I eventually notified the hostess that we hadn't been helped. We waited another five minutes. Still nothing. I then flagged down a server, who went to speak with the hostess and manager. The manager eventually came over and took our drink orders, which we did receive. However, there was still no explanation, no clarity on who our server was, and no indication of what to expect next. After receiving our drinks, we waited another 15 minutes. No server ever came by. The manager did not follow up. No food order was taken. No communication of any kind. At that point, we'd had enough. We informed the hostess that we were leaving due to the complete lack of service and walked out. I wanted to enjoy this place and was prepared for a busy morning. Being busy is understandable. Being seated and then effectively forgotten is not. Based on this experience, I doubt I'll be returning. read more

Met friends for brunch to ring in the New Year and celebrate a friend's birthday. We had to wait a long time even after calling to be placed on the wait list. They were super busy with many people The restaurant is very bright and inviting. It was clean. The bathrooms were clean too. The place has many tables, chairs and booths. I believe there is a bar in the back. My food was delicious. I had a healthy turkey omelette with eggs instead of egg whites. The dish came with home style potatoes which were delicious. The coffee was pretty good. I think I drank three or four cups. We had a good time and I will return to try sine other entrees. read more

First Watch - Healthy Turkey Omelette and home style Potatoes - Breakfast & Brunch Near Me - Germantown, Tennessee

This just opened recently. We frequent this chain in Florida. This location, prob because it's new is crazy busy. The wait on Sat was 35-55 min. Also, parking in that shopping center is often a challenge. Food is very good. Service is friendly but not fast ( at least on this day). Cool ambiance fir a breakfast / brunch place ... they close at 2:30. Will def be back. read more

First Watch - Breakfast & Brunch Near Me - Germantown, Tennessee

Food was delicious!! We had the farmhouse skillet, waffle, pancakes, and biscuits with gravy. Overall, I am really pleased with the food. Our server was wonderful. It was super packed. We had to wait 30 mins for a table then 30 mins for food. Will def be back on a not so busy day read more

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Luckily our wait wasn't that long but it was a bit underwhelming. I've been to first watch before in Florida and the differences were vast. We got a special they had going and it was mid to say the least. Iced coffee was mostly milk as well. read more

First Watch - Steak and potatoes and French toast - Breakfast & Brunch Near Me - Germantown, Tennessee

This establishment is apparently very new. And as such, they did not have a seasonal menu. And that was a big disappointment. I like the seasonal menu. I got the traditional. It was fine. Eggs and potatoes both needed more seasoning. Pepper helped. Pancakes are huge. The million dollar potatoes were ordered by a tablemate and I had a nibble. Pretty good! The place was very busy. Again, it's new. So. But we had gotten on the list through the website. And it was damn near impossible to get someone to acknowledge us to let them know we had arrived. People who just walked up were able to get acknowledgement. But anyone who would talk to us would just send us to someone else. The third place we were sent, they would not - WOULD NOT!! - even look at us. I finally had to go rude and just start talking to the gal, telling her we got on the list via the website and we had arrived. She just basically said okay. No time estimate or anything. It was...weird. Frustrating. OH!!! And!!!! Okay agin, they just opened. But the window at our booth faced east. There were no window treatments. Luckily it was overcast for part of our meal. But we had the sun in our faces in a very unpleasant way. It wasn't the greatest experience, really. As I write this, I feel like I'm being generous with 4 stars. Yeah, actually? I'm knocking it down to 3 stars. It was okay. Definitely not great. read more

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It was VERY crowded. We got on the waitlist and only had to wait 4-5 minutes upon arrival. Our server came right over. I ordered coffee right away. The coffee cup and silverware were all dirty and had to be sent back. We ordered regular breakfast food and I had a lunch item. I had the pecan and chicken salad and a half sandwich. My salad was wonderful (I will get that again). My sandwich wasn't hot, it was messy, and had WAY too much sauce on it. I'm not sure I would get that sandwich again. All it all, it was just ok. I will go back but this may not be on my top 3 places. read more

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I fell in love with First Watch Orlando so I wanted to give the one in my hometown a try. It was super packed today, but I'm glad I joined the waitlist before leaving home. The food was hot and fresh, my only complaint is the million dollar potatoes could've been cooked softer, some of mine and my sister's weren't fully done. The location can seat lots of people which is a plus, our server was good and attentive, I will definitely be back at a less crowded time of day. read more

First Watch - Bacado omelette with million dollar potatoes. - Breakfast & Brunch Near Me - Germantown, Tennessee

The newest breakfast restaurant is now open in Germantown,Tn. After a two hour wait I was finally able to try their breakfast and see what the hype was all about. I was able to get on the waitlist via the app and online. With this location being in a shopping center of course parking was packed but I was able to find a spot. After getting the text message that my table was ready, I was greeted and seated by my waitress. The service was very nice, my waitress was super friendly and knowledgeable about the menu. I order the popular Trifecta, which consisted of a Belgian waffle, eggs and bacon. Of course I had to order the iced honey Carmel crunch coffee. Everything was hot and ready and I didn't have any complaints about my food. I definitely will be going back. read more

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Great food and service! We ate at the bar after being quoted an hour wait time, which was fine. Our food was fresh and tasted soooooo good! The Million Dollar Potatoes were my favorite read more

First Watch - Biscuits w/turkey sausage gravy, Million Dollar Potatoes and scrambled eggs - Breakfast & Brunch Near Me - Germantown, Tennessee

This time I checked in on their watchlist which helps with the wait time. You can sign into the waitlist on their app as a guest and once you get there go in and let the hostess know that you are on the waitlist so she can check you in. My wait was about 10 minutes after that. I chose to sit at the bar area this time. It was a little hard for me to get up into the chairs but I'm older and shorter so someone younger and taller might not have that problem. I did notice that other people had the same problem just getting up into the seats, pulling it forward and getting situated but after that they are a comfortable seat better than a stool. The seats are wicker with a back and were of a comfortable size to accommodate a larger person. If you have hip or back issues I would not recommend sitting at the bar. Ladies there is no place to put your purse. The area itself is nice, clean and well attended. I had a wonderful waitress and the atmosphere at the bar was nice and relaxing. My lemon ricotta pancakes were so good and fluffy you don't need syrup. A large glass of cranberry juice (ocean spray) and coffee made for the perfect breakfast. Food so good I could sleep here and wake up in the morning ready to eat breakfast again. Good thing I got a to-go box and coffee. read more

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We came here shortly after this location opened for business. So I'm thinking some of these things experienced may be part of that - just being new and figuring things out, growing pains as it were. I don't think any issues we had would be systemic and they should be easily overcome. So, for the issues, such as they were. 1) I listed for the waitlist on the website and got in line, it said to "check in" when I got there. So when I got there there was an employee at the front door with an iPad taking names etc so o checked in. Well I wasn't supposed to check in with her evidently, she told me to check in inside at the next hostess stand. The one with 2 employees not doing anything except bringing people to their tables and actively ignoring anyone else. So I had to be a bit rude and barge in and let them know I had checked in via the website. After that it was maybe a 10 minute wait, not very long especially considering it was quite busy. Issue #2: we were sat along the front in a booth on the east side of the building. In the morning. With table to ceiling (high ceilings too) windows. Windows which had no window treatments of any kind. Is anyone picking up what I'm putting down? In case you aren't - the sun was BLASTING in so that I felt like I was sitting on Alderaan right before, you know..... oh man too soon..... issue 3) one of our crew got "the traditional" breakfast and nothing was really seasoned or anything just kind of blah and meh. Tasted fine and was cooked properly but just..... bland. Oh and 4) they didn't have any of the seasonal fall specialities other First Watch locations have this time of year. Ok so - let's sum up and hit some high points. Our waitress was very nice and friendly and doing a great job and kept our coffees filled. The kitchen was working hard and kept things moving, we didn't have much of a wait for a seat and we didn't have much of a wait for food even though, again as was previously mentioned, they were quite busy on this bright sunny solar radiation blasting through the east facing windows directly through my retinas and into my brain morning. I got the biscuits and turkey sausage gravy with eggs. My gravy was nicely seasoned which kind of contrasted with my table mates unseasoned Traditional. Oh - a definite high point was I upgraded my potatoes to the Million Dollar Potatoes and that was definitely worth the charge. Those were very very good, the parm cream sauce being, in my opinion, the best part of it. So all in all I would return especially as I've been to other locations that had been open longer and had things figured out and I've no doubt my next visit will be a 4 or probably even 5 start visit!! read more

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We were fortunate enough to get reservations for this new First Watch location's soft opening. We were immediately greeted at the door by manager Michael who provided a smile and warm welcome. We were seated at a table where one side was a booth seat, and the other side was a chair. It was in front of a big sign that welcomed us to the Germantown location. Shortly after being seated, our server, Ashley came over and offered us coffee. She served it in the mugs that were sitting on the table and left a carafe full of this tasty coffee so we could self refill with the endless pot. The menu is quite extensive with many options. Ashley suggested that we start with the hardwood smoked bacon and we are so glad that we did! The bacon was sweet, but at the same time it had a slight kick! It was so good! I ordered the Floridian French Toast and my partner ordered the chorizo omelette. My French toast was served with a generous helping a fruit, a top and a lovely display. The kiwi, strawberries, and bananas were a great complement to the challah bread French toast and it was served with a bottle of warm syrup. My partner thoroughly enjoyed his omelet and kale tonic. The kale tonic was such a refreshing drink made with kale, cucumber and apple. The staff checked on us multiple times while we were dining and our main server Ashley was super friendly and attentive! We were both stuffed by the end of our meal and we will definitely be dining here again very soon! read more

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We got seated in no time at all. Knocking off two stars because they don't have a vanilla/caramel iced coffee. The waitress said they had an iced vanilla crunch coffee and it was absolutely disgusting. It not only had a strong alcohol taste (there wasn't any in it, so maybe the syrup), but between that and it had half a candy bar in it.. Just gross. The Floridian French toast also had unripened kiwi's on it. Mediocre service and bland overpriced food. read more

First Watch - Nasty honey caramel crunch drink. Avoid at all costs. - Breakfast & Brunch Near Me - Germantown, Tennessee

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This place stays packed...so I added my self to the wait list and got there at the minimum time and was seated in 15 minutes. Pretty busy, but the waitress did a great job acknowledging me. I had the french toast (3.00 upcharge) breakfast potatoes and bacon, via the trifecta. A ton a food for $16. You cant even tell this was a chilis!! read more

First Watch - Breakfast & Brunch Near Me - Germantown, Tennessee

Delicious!!!! Great service!! Chill vibe!! Definitely returning as often as possible. read more

First Watch - Breakfast & Brunch Near Me - Germantown, Tennessee

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Probably the worst breakfast place I have been to ever for the price. I ordered the chickenchanga and I'm pretty sure they forgot to put any chicken in it. I had to go back and look at the menu to make sure it included chicken and it just wasn't a play on words for egg being in it. Some of the potatoes were undercooked and raw. The million dollar bacon also was an undercooked floppy mess. We will not be going back to this place. read more

overcooked to a rubbery consistency. When I questioned the preparation, staff stated this is the standard result of their prep process. However, the menu imagery clearly depicts the item prepared at a medium temperature. Having ordered this exact meal at the South Florida location and this specific restaurant previously, the preparation was inconsistent with those prior experiences. read more

Kourtnie was professional and Totally Outstanding! She's very fast and knowledgeable in her field! "Promote Know" Always ask for her when we come back! Bobby Taylor Retired U.S.M.C read more

Always enjoy coming here. The food and service are consistently great, and it's an experience I look forward to every time. read more

First Watch - Favorite drink - Breakfast & Brunch Near Me - Germantown, Tennessee

We dined here when this location first opened and had a good experience. So we were really disappointed with this experience last weekend. We expected it to be busy, but the service was incredibly disappointing. We put ourselves on the waitlist and waited 50 mins on a busy Sunday. When we were seated by the hostess 15-20 mins went by before we ever got a server to stop by our table. He then passed our table letting us know he'd be back shortly. It took another 20 mins for him to come back. The server then came back and took our drink order. It took a while to get our drinks. We had 2 toddlers with us, and for some reason the adults all got their drinks but the kids didn't. I mentioned that the juices hadn't come out and it took another few mins to get those. We then finally were able to order our food. We probably waited for 45 mins for our food to come out. The food came out sporadically which leaves an awkward situation at the table, but what was most frustrating was that our 3 year old son got a half waffle and bacon from the kids menu. Every adults food came before his food and then it took an additional 35 mins to get a KIDS MEAL!! When I mentioned this to the server TWICE, I was told that the kitchen was really busy and food comes out sporadically. He then proceeded to ask if he should just take the kids meal off, to which I responded then what is my toddler going to eat while everyone else sits here and eats? The waffle finally came out and was disheveled and looked unappetizing. To add to this, my brother ordered an additional pancake with his food, and didn't get it until he was already done eating. My niece who is also a toddler got a kids egg and sausage and only got a place of scrambled eggs with no meat. We also in the 2.5 HOURS we were there we didn't get a single refill of our drinks, and even after we asked for one it never came. We sat finished with our food for 30 mins waiting on a ticket when we were told by another server that our server was having computer issues, all for the tickets to be all mixed up. At that point we were all so frustrated and ready to leave that we just paid the tickets and venmo eachother for the meals. The server even knew how frustrated we were and proceeded to ask "was the food at least good?" Overall I would never recommend this place to anyone. Clearly they aren't prepared for the crowds they have. read more

Hi, I have dined in at First Watch before and i was very pleased. Yesterday which was Tuesday 03/31/26 was a disappointment. My daughter and i ordered take-out yesterday morning. The biscuit, turkey sausage gravy , eggs and potatoes were delicious. My daughter had an order of the million dollar bacon. She had something with chorizo and steak. All of that was great. We had 2 orders of Blueberry Lemon Cornbread. The bread was burnt both of them. We were very disappointed. I have tasted the bread before and it was not burnt. This was my daughter's first time. Not a good look! read more

First Watch - The burnt Blueberry Lemon Cornbread - Breakfast & Brunch Near Me - Germantown, Tennessee

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Look, it's new and super popular, you are going to wait. My suggestion, check in online and then go. The food was very good. I had the power wrap and my wife had the French toast. There weren't any leftovers. Will return. read more

We were finally able to try this place. It's been too crowded on our previous attempts. We got there early on Saturday and there were several seats available. However, as the morning progressed, the crowds came. The service was really good in my opinion. I really like to encounter people with pleasant personalities in the service industry. First watch didn't let me down in that regard. The food was good too. My wife and I both got the Trifecta! She ordered the waffle and I got the pancake. My wife raved about her waffle. She said it was really light and fluffy compared to other places that serve Belgian waffles. This was a good experience. I'd recommend this place but you'd better get there early. The people were pouring in as we prepared to leave. read more

First Watch - Trifecta with a waffle at the top of the pic and pancake at the bottom of the pic. - Breakfast & Brunch Near Me - Germantown, Tennessee

The first "First Watch" in Germantown couldn't have chosen a better time to open. Big Bad Breakfast had a fire and is closed so it is the next closest great place to eat around the Poplar-Ridgeway area. First Watch is a chain restaurant but it does t feel like one. Healthy options abound so don't expect simple pancakes, eggs and waffles. read more

The food at First Watch is amazing . I actually ate there 2 days in a row . Peaches my server was exceptional. It will not disappoint be sure to try the million dollar potatoes I didn't order but my friend did . I sampled hers and I am hooked. Please open another location in Memphis. read more

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I drove from out of state, waited an hour and a half for a table for two and was kicked off the waitlist before the "table ready" text arrived. This was the worst birthday gift by far. Disappointed is an understatement. read more

Save your money. Paid $14 for the chickichanga and a side of cheese grits. Cheese grits were maybe four bites. Hardly a side. Chickichanga had a few pieces of chicken, egg and chorizo. Expected more, got much less. Definitely not worth the $. read more

I eat at First Watch regularly in my hometown and have had good experiences there. Even during a busy day. However the Germantown, TN location had a 35 minute wait with at least 12 tables open. I decided to go somewhere else. read more

Ordered eggs Benedict with avocado and this is what I got. It was good but the avocado completely ruined the experience read more

First Watch - Breakfast & Brunch Near Me - Germantown, Tennessee

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Excellent late morning breakfast at First Watch. Love their variety of food and excellent service.

The food and service are great, once you get seated. Today the wait is 25-45 minutes and there are consistently 10 tables open and set, ready for seating for 10-15 minutes with 5 that need bussed. Management needs to figure it out! read more

I was so excited to experience first watch the first time I came the service was amazing but this time around it was unpleasant. My partner and I felt like we were being rushed and were getting stares and eye rolls from our server. Maybe it was just a bad day but the food here is always great. read more

Be ready for a long wait if you decide to wait. Left waiting over 45 min with other guests signing in after us being seated. Finally left after the 3rd couple coming in after us were seated before us and went to eggs up grill where we were told 30 min wait but were seated in 5 by a friendly associate who could teach your group how to jour a smile on their faces and pick up the service speed. read more

The service was wonderful and the food was on point. The hostess section seems a bit chaotic and a lack of structure but, the food is worth the wait and the price. It reminded me of the one in Nashville,TN. The flavor of everything was similar. Definitely will come back. So glad to have one in Memphis/Germantown read more

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Stopped into today and had the sweet honey pecan salad. Omg it was so good everything was fresh. It was sweet and I didn't need any dressing . No picture bc I was on a time limited. I will definitely try this again. read more

Horrible customer service. rude employees and they burnt my food. I will not be returning

i had the steak and chimichuri egg bowl and it was AMAZING!! naomi was our server and she wad great ! will forsure be coming back