Ray did an excellent job installing two TVs for me today. He was friendly and very knowledgeable…read morewith tv placement. Ray finished mounting both tv in less than 2 hours that's including having to put in an outlet for wire concealment. I highly recommend Ray and will definitely use his service again in the future.

Great professional service. Ray showed up with all his tools and he got the TV mounted pretty…read morequickly. He helped me move the old one out of the way, installed a recessed outlet so we could mount the new TV flush. Looks great and fair price.

Joe gets the job done fast, very friendly and so very knowledgeble. Definite five stars, although…read morehe's more deserving of ten stars. Highly recommend!

I absolutely recommend this business for your audio, TV setup, surround sound systems, home theatre…read moreetc. Matt responded to my call quickly as I was needing help removing a VHS player from my home theatre setup. He was able to remove it and knew exactly where to take it for a diagnostic check to see IF it could be repaired. Luckily it was repairable:) There was extra work connecting it to my newer devices. He protected the cabinet where all the devices are located and there is not a lot of room to work with. He has a professional work ethic and I highly recommend Matt!

After pulling our home off of the market due to the rising mortgage rates, my wife and I sat back…read moreand realized that our decision was a blessing in disguise. This blessing being that we would save an abundance of money that would have gone towards a higher mortgage at a new home. Therefore, we figured that we would use the money to make upgrades to our home. While playing video games together, my son suggested that we turn our spare room into a "mancave." After furnishing the room with a comfortable futon, I figured that we should upgrade the 42 inch tv that currently resided in the room to something a bit bigger (so American of me). While at Best Buy waiting to pick up a new tv, I began looking at tv stands; however, most of the stands were bulky and would conflict with the minimalist approach that I was aiming for. I immediately started watching YouTube videos on how to install a TV wall mount, and came to the conclusion that it was a job that my wife and I could take on. However, when the mount arrived at our home via Amazon, we realized that we much rather prefer to have a professional install it. I immediately did a Yelp search for "tv mounters" and the results led me to Alive Entertainments owned and operated by a gentleman named Francisco. Francisco not only had perfect reviews (and the photos to showcase his work), but also had a really cool bio about his journey working with electronics (ironically I had a similar upbringing in relation to installing car audio systems in my youth). I gave Francisco a call and was able to secure a same day appointment. Leading up to the set appointment time, Francisco did a great job of communicating his status. Francisco arrived at 1:23 pm and finished the installation at 2:10 pm, which was extremely quick. It probably would have been quicker had I not bothered Francisco with questions pertaining to the installation. I'm using the word bothered; however, Francisco did not seem bothered at all to patiently answer my questions. By the attention to detail that Francisco applied to the installation, it's pretty obvious that Francisco is knowledgeable and passionate about his craft. I'm looking forward to playing video games and using our spare room for at-home workouts on those days when I cannot make it to the gym. I will definitely refer Francisco to my family & friends, and plan on scheduling another appointment in the near future to have our bedroom television mounted. Thank you Francisco!

I reached out to Alive Entertainments earlier this week for a quote and received a response within…read moreminutes! They had appointments available as soon as the next day which was unlike other companies we reached out to, and they were also the most affordable. They even gave us a call when they were on the way, and arrived right on time for our scheduled appointment. They were also polite and removed their shoes, and wore masks and abided by social distancing guidelines. We purchased a mount ourselves for them to use for mounting our TV on the wall. They explained everything thoroughly, and I could even hear Francisco explaining to his son each step along the way, as it seemed he was training him. It really showed how much he knew about what he was doing! Once the tv was mounted, Francisco m explained to us how to use the mount, and how to uninstall it if we ever needed to put up a new TV. I was impressed with their punctuality and their level of knowledge. Usually these kind of service appointments don't occur right on time. They were in and out, in less than one hour. If we ever have any entertainment needs in the future, I will be calling up Francisco again, no questions asked!

Having moved into my home two days before the end of the year, I was exhausted and overwhelmed. One…read moreTouch Media is the media firm of choice by the builder of my new home and is contracted to provide the much touted "white glove service, and I must say, deservedly so. I've received expert and professional service by both the sales and installation teams of the company. They continue to be responsive and as I type this review, are assisting me correct a self-inflicted wound (I changed WiFi password and apps must be reset). When a representative tells me, "We have your back," I have every confidence they will. I highly recommend One Touch Media. Johanna

I been trying to stay positive with this company as it's been over 8 months they did my install …read more I still owe them some money and have spoken with Jerry several times about my need of them to organize the pictures on my monitor and clean up the spegetti factory of wiring they left at 2 of the 3 homes they wired and the several times they had to come back for the left hand has no clue what the right hand is doing over there. I received a call from their office manager about 2 months ago for the final payment and told her my problem, she advised jerry and jerry called me and i sent him photos of how my screen needed to show pictures for they had no organization to the lay out. He said he called steve and steve called me and I called him back n still awaiting his call months later. the office manager left me a message thursday saying if they didn't get paid they would turn me into collections and turn my cameras off. today is saturday and they cut my service but don't realize they opened their self up to major liability.... I called Jerry and jerry told me he was cooking and hung up on me... look at some of the other reviews and see how their leadership guides the company.... LOL Buyer Beware!!!!

Great service fair price and very friendly would hire again. Had my old phone outlets wired with…read moreEthernet

Thomas is great! Fast communication, scheduling, and availability. He really functions as a…read moreconsultant AND expert technician...not only resolved the issue but suggested optimizations I hadn't even considered. Super honest and gave me a good appraisal for some future work I inquired about..."You don't need that, save your money." Highly recommend for anyone and all of your low-voltage needs.

Super fair, super knowledgeable. The job was to install Televes DATBOSS MIX LR on Eaves mount on a…read more2 story high home. The job too k around 2-3hrs and the attention to detail and doing things the right way even if it costs extra time was awesome. For a week before the job day, we went back and forth communicating parts across multiple days and the professionalism and knowledge shown was actually impressive. They even went out of their way to pick up some equipment needed for the job and charged me appropriately. I'd definitely recommend them. This is the kind of work worth tipping

Excellent installers…read more This review is a little late since the install was about 3 years ago. But I've had no issues and so I decided to give a review. I requested to install an 85" TV in the living room with a Sonos sound bar and separate wireless subwoofer. I also bought a PS5 and asked them to install and route the wires. I asked for high quality wires that can handle 4K or higher and they made sure of it and showed me the box/manufacturer of the cables. I did buy an expensive TV mount but they told me that I would be better off buying a cheaper cost mount that extended better and recommended me one from Walmart. They weren't wrong. So I returned the expensive one. I appreciate their expertise and recommendation. They knew that I was very picky on installation details, routing wiring (especially hiding visible wires), mounting location and they did an excellent job. I would definitely hire them again.

They are the best hands down!!!…read more They are the best hands down!! They have superb customer service

I hired them to install my 4 Eufy POE NVR camera and NVR and to install two Ethernet cable outlets…read morewith cables. They were very reasonable prices. I loved that they wore shoe covers before entering my house. They vacuumed everything when finished. They did a good job on the install. The wires are very well hidden and organized. I like it that they took the time to also set up the cameras on my phone and tested to make sure the Ethernet cables were working. Good attention to detail and due diligence. I look forward to hiring them again in the future. They also arrived on time.

We've used Elijah and his team twice now for our business and couldn't be happier. The first job…read morewas a bigger one -- 5 Lorex cameras wired 50+ feet through a drop ceiling, 3 speaker installs, a TV mount, and an iPad mounted into the wall. Everything was done neatly and exactly how we wanted it. A year later when we needed another camera added, he was the first person that came in mind to do the second job. He is easy to work with -- professional, communicates well, knows what he's doing, and gets it done right. Would recommend him to anyone needing electrical, wiring, or mounting work.

We needed an update with our ethernet installation. Elijah did a wonderful job in setting up more…read morespace so that we can have better airflow, as well as helping us update our switch. We would definitely love to do business with him again and we strongly recommend his service. Thanks again, Elijah!

Thank you Mr Wayne You are awesome! He made sure I was…read morehappy with the mount and made sure everything was perfect before he left. If you are looking for someone to mount your tv Wayne is the guy. Great price and most importantly great communication and customer service. Hope to hire him again for another mount.

Wish I could leave him more stars I was in desperate need of someone mounting our tv into a brick…read morefireplace asap and contacted a lot of others in the Chico area I couldn't find anyone close to us so I asked if he would come out and he did on super short notice I highly recommend Wayne very professional very fast and took great care in handling our 77 inch tv I really appreciate it thank you!!! If I ever need any other entertainment or electrical work done I know where to go thanks!!

Mike is a wonderful individual. He came out to give a quote about hanging a door to replace a door…read moreand was very personable. Giving me suggestions and different ways to go about the job and cheaper things to do. With his suggestions we were able to save a few hundred dollars. While it was a two week in between due to appointment considerations, he was on time and got right to work. I had him look at two other possible projects and he gave me the ideas of how I could do a few things myself to keep costs down. He also let me know what he would charge if he would do it. The amount of knowledge he gave me was very appreciated. I HIGHLY recommend Mike! Definitely will be keeping his number.

We had several items we wanted repaired that included two holes in the walls, shutters that need…read moreremoval and replacement, trim on the garage and under the balcony, 2 areas of trim in the house and and removal of a satellite dish. Mike replied to my request. We met, discussed the project, cost etc. I was impressed by Mike who really cares about the quality and final product, timeframes, etc., so I hired him. He also had a lot of outstanding reviews which means a lot to me. Mike was able to complete all the work I had. He's an excellent communicator and kept me up to date on any changes in the timeframe. Some of the work involved painting and stuck with it until he was satisfied with the match, Mike's work is first class and we were thrilled with result. I would not hesitate calling Mike with future projects. You will be more than happy with the result.