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Firestone Complete Auto Care

3.5 (66 reviews)
Open 7:00 am - 6:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

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Recommended Reviews - Firestone Complete Auto Care

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Reviews With Photos

Nail in my tire that they apparently couldn't find?!?
Cassidy S.

Never ever EVER go here. I found out from premier oil change I had a pretty bad nail in my tire. I take it to Firestone because they are one of the only places open on Sunday. They tell me a tire patch will take all day, okay fine. The lady calls me back-- seriously one of the rudest people I've ever spoken to in my life. FULLY gaslit me and says there's no nail in my tire and everything's perfectly fine and my car is ready to go. I pick up my car and SEE THE NAIL FULLY IN MY TIRE. I talk to the mechanic after getting my car and HE SAYS there's no nail in my tire. WHAT A JOKE. Im so annoyed and frustrated with this business. How can a tire place not be able to locate a nail in a tire? I'm a small young female and I can see it perfectly fine. This place sucks so bad. I had to drive 5 hours south today and my entire trip was delayed because of these idiots. DO NOT GO HERE SUCH A SCAM. There are plenty of reputable tire shops in Humboldt just unfortunately not enough open on Sunday :(

Inside display
William G.

Great place to bring your vehicle for service and alignment, I bought the $199 lifetime alignment and today I'm here for my free alignment. Chris the manager was super cool and made me feel like I was a valued customer. Nice customer waiting area, lots of tires in stock, recommend

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4 months ago

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5 months ago

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4 months ago

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5 months ago

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6 months ago

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2 years ago

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2 months ago

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10 months ago

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Lee S.

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7 months ago

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9 months ago

Always excellent service. 85 characters needed. Always excellent service have use Firestone over 20 years in area.

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1 year ago

Saturday morning problem sol ed by Saturday afternoon. The staff had to call around to find my part but made it happen.

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3 years ago

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2 years ago

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1 year ago

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5 years ago

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6 years ago

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2 years ago

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2 years ago

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3 years ago

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4 years ago

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2 years ago

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2 years ago

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6 years ago

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4 years ago

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3 years ago

Repeat customer, never any issues, friendly customer service from the professional crew!

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3 years ago

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6 years ago

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7 years ago

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6 years ago

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9 years ago

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5 years ago

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7 years ago

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9 years ago

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7 years ago

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11 years ago

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8 years ago

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

I spoke with Chris on the phone the next day and confirmed the appointment and let him know what was going on with the car.

Mentioned in 9 reviews

Read more highlights

Tetrault Tire Center

Tetrault Tire Center

(59 reviews)

Always the best customer service at Tetrault Tire. When you buy tires here they'll fix flats and…read morerotate them for you free of charge. They have competitive prices too. If they don't have what you're looking for in stock they'll order it for you and have it in a day or two. Been coming here for years and will continue to do so. Highly recommend.

I recently went here because my dashboard tire pressure light was on but I didn't have any flats so…read moreI thought maybe I needed to replace a TPMS sensor. When I called to get info from them, someone picked up right away & answered all my questions. I was told I could come in without an appt so I went in the next morning when they opened. It turns out I was right & it was just a TPMS sensor so they replaced it & I was back on the road about 20 mins after I walked in. They were very reasonably priced & stuck to their estimate. The reason for the 4 stars instead of 5: I have a neurological condition that sometimes affects how I talk. When I was checking in, I told the man the make & model of my car & he couldn't understand me. He asked me 3x before he finally understood what I was saying. He started laughing & said he had never heard anybody pronounce the names the way I had. Then he imitated the way I said the names. I apologized for the confusion & explained that I'm in speech therapy but he kept chuckling. I wanted to sink through the floor. I would like to be very clear to state that I don't think he was being malicious in any way. I think he was just genuinely amused & didn't realize how he was coming across. I will be going back to Tetrault for other tire issues as they come up & would recommend them to others. They did good work at a reasonable price & were super quick about it. Having said that, I'm still pretty upset & embarrassed about what happened. It's made more me self-conscious & anxious about talking to people because I'm now worried others are going to react like he did.

Northwood Chevrolet

Northwood Chevrolet

(49 reviews)

Kind of torn on this one. I went to Northwood, pre approved for financing from GM. So I filled the…read moreonline prequal and sent them the letter through gm online. The next day I find out my credit had been ran seven times, and again by gm, who had already offered me a loan... so I made an appt. went in two days later in person i said, "look I'm a year out of a 3 year bankruptcy, and I've worked tirelessly to get my credit score back over 700. I have a letter here from GM. I've been approved for 36k or less so rather than shop around for a loan I'd rather take this offer while you have a few cars that fit the bill." I was told by my salesman who was green AF, that's not how it works here, the finance guy makes all those decisions. I was told I could not speak to him at all. I feel like I should have walked right then, but they had the exact car I was looking for so, i said lets look at what you can do. I filled out some forms, which was odd, because they had already run my credit 7 times, but i assumed they knew what they were doing. they ran my credit to 6 loan companies and gm... again...all dinging off on my phone as it was happening. As I'm literally showing the sales rep saying wtf you guys just dinged my credit 14 times in three days when I already came with loan approval from gm in hand? this was not a prequal letter, it was a loan approval. I later brought this up to the finance guy who I was not allowed to speak with for an hour and he comes out and says "we'll we got you approved with GM" he said "Don't worry your score will drop like a rock but anyone important will know you were shopping for a car" - ok d.b. we'll my score went from 730 to 598 in 1 week because I have too many credit enquiries, and I came prepared to not have this happen. You guys need to listen to your customers, as you work for us remember? meanwhile the car wasn't detailed and there are quite a few spots with window sticker type sticky that needs to be professionally cleaned and buffed off. So they said, come by on Sat. So I did... But it turns out the detail guy wasn't in, and wasn't going to be. so I've been told now they will detail my car, and buff that sht out when the new plates come in, whenever that is. So I have a brand new car that desperately needs a wash and detail, and they owe me one... Judging by the reviews Im not sure if i should even let you guys service my vehicle which is free under the warranty I paid extra for... I'm the greatest customer ever, easy going, come with all the resources to get the job going, I don't ask much, I'm never rude, and I just want to be treated fairly.. I'm buying the first new car in my entire life, it should be a great and fulfilling experience. I should walk away excited, and happy as its the f#$king american dream!. but the only taste I have in my mouth is I shouldn't have bought here... 2 stars for my kick a$$ Chevy!! 1 because Hunter tried his very best...

Horrible attitude from an employee, went in there with my friend to get her car after they did some…read morework on it and the guy I think his name was Jeff was Sooooooo rude! He needs an attitude adjustment bad! He had her signing papers and was literally trying to cover the words so she couldn't read what she was signing. So disappointed do better!

Firestone Complete Auto Care - tires - Updated May 2026

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