i had a screw in my tire and remembered as i past their shop, so i pulled in and was told it would be an hour or so on a busy saturdy morning. I got in line and the time flew by. next thing in seeing thiem check my tire and i guess the screw had fallen out and did not puncture the tire. Neither did the sharp piece of metal i did not know about in the passenger rear tire. MUCHO HAPPY GREAT PLACE. WILL RECCOMEND!! read more

Les Schwab Tire Center - TIRE THEY FOUND METAL PIECE IN . I DID NOTKNOW. - Tires Near Me - Eureka, California

Absolutely insane behavior and terrible customer service. I was talked to like I'm some bimbo, did not do any basics I requested. Wish there was an America's Tires here. Ridiculous read more

My trailer had a flat. I'm pretty sure Les Schwab is the only tire company that provides roadside service to RVs, so I was relieved in the first place that they said they could help me, and the tech came the next morning to fix the flat. The estimate was almost $300, c loser to $450 if I had to replace the tire. The tech took the tire off the rig, pumped it up with air, searched for the leak - which he couldn't find, so he replaced the valve - then he waited to make sure the tire maintained its pressure - he was so professional and speedy, they charged me about $80 less than what I was quoted. I had no idea Les Shwab was such a great company! I will definitely buy my next tires from them. read more

Was told to show up at 3 for tires and alignment. When I showed up they said I wasn't scheduled till 5. Was rude to me on the phone both times I called and generally dismissive of me while I was there. Go support one of the smaller tire places in town. You'll be treated as a human. read more

I was driving to Eureka to visit a family member when my low pressure sensor lit up in Laytonville. I aired it up and it went off so I was hoping it was okay, but by time I hit Eureka it was low again. I needed to have it looked at so I went here. I did not originally buy my tries from Les Schwab. Didn't matter they still helped me out. Turned out it was a bad valve stem. I went to pay and they told me no charge. Next time I need tires I will be looking at going to LS because that was pretty cool. read more

i had bought a battery from les schwab that was a piece of crap in July. the car kept dying (no power) after telling them i was having electrical issues they told me to replace my alternator. well... shouldn't have listened to les schwab! no electrical issue! My issue was just a bad battery from les schwab! (since then i replaced the alternator and since i couldn't find a mechanic, i ended up buying a new car!) don't go here! they totally screwed me over! they did refund my battery cost but because of them i'm out $400 for an alternator and $24k for a new car... plus i had to get towed several times because the car kept dying completely. thank goodness for old town auto! they saved the day! read more

Very unaware of the mistakes they make, l've gone back 10 different times in the past month to get the problem they made resolved, l've spent lots of money there and still not satisfied. Definitely need to fix something about what's going on there. I'll never go there again!... I also work In a shop and have been told by lots of people who are not happy with there experience, that will also not be going there again. read more

Friendly service, normal pricing, quality job. Needed rotations, had a flat, and got new tires. Not all on the same visit of course, but because I kept coming back! The sweet smell of rubber and tire success read more

Les Schwab Tire Center - Me and tires baby - Tires Near Me - Eureka, California

Hands down the BEST in town, they are straight up honest with you!! Sadly if you go to Le Schwab in McKinleyville,CA they tried charging me $20/$25 dollars just for a consultation whereas here in Eureka they are always happy to do it charge free! Today I overheard a lady needed an alignment done and the consultation guy with red head (Nick) (consultations are usually done for free) told her that the issue was more complex so they recommended her going with another place that does the specific repair job. She was an older lady who said "truthfully I need honest advice. What do you recommend?" He said, "I recommend you going else where and getting it check then she said " that is why I love coming here because you are always so honest!" It was great hearing that their shop prides themselves on honesty and isn't trying to reap the benefits off their customers . So far I am glad to hear that Le Schwab has only good experience based on many happy customers, I have encountered so far. read more

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DO NOT GO HERE GOT ANY REASON!!! I have a 2012 Kia sportage that had gotten the tire slashed after going in and speaking with JOEL That I hd to replace all 4 tire's legally and cld not leave with my car LEGALLY! THAT IS A BLATANT LIE AND DOES NOT APPLY TO MY KIA SPORTAGE read more

Shout out to Les Schwab Tire Centers. I went there first thing this morning for a tire rotation and asked them to check the brakes while they were in there. This service cost me something like $20 and when I went to check out, the guy told me a total charge and then said it can be waived if I donated as little as $5 to their backpacks for kids fundraiser. So I just diverted my charge to that. But then I started thinking, they paid 2-3 guys a half hour of labor, worth maybe $50, or $60 if you factor in overhead, and then they diverted their fee to a kids charity. Well done. (I imagine this offer is for labor only, parts, etc most likely make this impossible) read more

If I could give a minus stars I would. DO NOT GET YOUR BRAKES DONE HERE. After paying 3200 for full frontal brakes, tires, some other stuff they tacked on at the end, they sent us on our merry way... meanwhile the days were counting down, in a death trap. Drove over to Cresent City (6 hours) then to Redding (after telling him this car needs to be safe for work) we get over highway 299 FOUR days after replacing breaks to have them FULLY Go OUT!!!! At 70 MPH...with my 11 year old in the car. petal to the floor trying to stop! took car instantly to the Redding Les Shawb and their words to us was, "who did this work?" - after confirming that it was them, they so kindly let us know that the calipers had been cross wired with the break lines, or break lines into the Calipers and it had slowly, over 4 days leaked ALL of the break fluid. we are sitting in a Redding parking lot with a dog, two kids, and no car... we don't live in Redding but can't drive the car back over 299, which we were min from doing without knowing we were in a death trap, so many ways this could of taken the life of my husband and son. We are told we can leave the car with the Redding location, who told us they were humiliated at the work Eureka had done. It was SO bad a Eureka Manager called us and said he would personally get the car back to the Coast...this is strange we don't know who we are leaving the car with, we also don't know the person saying they'll be getting it... I call headquarters in Or, and let them know what happened. They agree that NO ONE should of done shotty work like that, and he would make sure the mechanic receives more training as that was the point of my call initially... . meanwhile we get home and have no car for 3 days. My husband uses this car for work... I finally get a call back from Headquarters Office, and they say that it was "our own Calibers that leaked the fluid" they didn't have anything to do with that and they're at no fault but hey they put gas in the car" We go to finally get our car, and we have ZERO paperwork given to us of what was fixed, who worked on it, what was done... and they had gone through the car top to bottom looking for any paperwork or original receipt from them... but alas we have the ORIGINAL paperwork in an envelope (purchased from Les Shawb Eureka Calibers, front brake pads, rotors ect ect) ALL purchased brand new, from them, so in fact, it WAS their work, they botched it, and then tried to get all their "ducks in a row" (lie) while we sat shaken and with no car for 3 days not even knowing anything ... They did bad breaks. They almost killed a young working dad, and an 11 year old who ALMOST got on 299 without knowing ALLL the break fluid had leaked from the car... so many ways this could of ended in a tragedy. And their corporate response, "we didn't do it".... no sorry, no we will re fund the bad work done. nothing... NEVER get your breaks done here .... (something now I am finding out SO many people already know). We don't even feel safe driving this car anymore. Now having to pay another mechanic (trained) to look over what was, and what wasn't done. Thanks Les Shawb for literally almost killing my husband... seconds from getting on 299 with NO way to stop and then denying your own labor and parts from FOUR days prior... I guess you looked in the car for the paperwork, but forgot we had it... do not go here for any mechanic work on your car!!! Brakes are pretty important, and they left us with zero way to stop 4 days after paying them, to get brand new brakes !!!!! shame!! On!! them!!! Mad Mad Mom. read more

They got us in in a real pinch when our travel trailer was having issues on a road trip. We appreciated the service so much. We would have been in a real pickle without their care! read more

Love this place totally recommend them I would give them 5 stars but the wait time is cray cray they tell you 1.5 hours is the wait & then 3.5 hours later of wasted time my tire was finally fixed. I would still go back because they are very helpful but next time I'll just drop my car off. read more

Les Schwab is always done right by me. They do a great job, I have great customer service and do things in a timely manner. If you're looking for an oil, change rotation of your tires or just a new set of tires give this place a chance. read more

I was on a time crunch working between the fires in Northern California and the staff at Les Schwab was extremely efficient and friendly. I had my tires rotated before I was able to finish my soda. Great job!!!! read more

Les Schwab Tire Center - Tires - Tires Near Me - Eureka, California

I was checking tire pressure before a long road trip. When I took the dust cap off of one tire, air came rushing out. I figured I needed a new valve stem. I went rushing down to Les Schwab shortly before closing on a busy Saturday afternoon. They got me in, installed a new valve, in about 15 minutes. Then said, "no charge". I was amazed. Thanks to Natalie and Kevin, friendly and helpful people. In the past I have bought a number of batteries here, and they usually didn't last as long as I expected. But I think they prorated the new ones. So I think it's four stars. read more

I believe it was Reese who helped me today, his service was unmatched! Not only did my flat tire get fixed but they even put my hubcap on without asking!10/10 amazing service read more

Bought a full set of tires for my camper. No hazard or warranty offered. Blowout on one tire and flat on another within 9 months and only second. Was told it was just bad luck and had to repurchase tire at full price. Time taking camper out. Great service but poor quality tires. I filled out the form (see below) a week ago read more

I have a 2005 Honda CRV and it needed tires pretty bad . The staff was super friendly and quickly got me back on the road. I would recommend this business read more

Andrew G provided top notch expertise and mindful recommendations today in a friendly and professional automotive service experience. Thanks read more

Andrew G was upfront, honest and professional. People like him keep me coming back for all my tire needs

Above and beyond amazing. I had a dead battery and had called several places to just get a jump. I called Les Schwab and Reid came to my rescue! He jumped the battery but saw that there wasn't a charge left in it and had me follow him back to the store and installed a new battery. Thank you again! read more

Coming from Sacramento to willow creek to visit family and was going up to eureka first and arcata to spend some time there before we arrive to willow creek and an hour before arriving to eureka my brake pedal went to the floor after coming back from a gift shop and once we got into eureka about an hour drive it was getting really hard to brake so ik it was something in brake line and got out the car and it was a leak all over and went to Les Schwab right around the corner and told them everything. That day was on Friday and told me there was a tear in the brake line hose and quoted me and said the part won't come in until Tuesday and I start a new job Monday so I wasn't able to do it. After telling them if they can patch it somehow to hold it over weren't able too and while the guy that helped me out there his name was Manny kept talking to his manager on solutions meanwhile I was calling all nearby auto parts stores if they had they part and said the same thing they could have it by Tuesday but by all miracle Manny called a autozone to see when they are ordering new parts to come in the guy at autozone said he can place an order for it to come Saturday morning but had to order by 1:30 pm and got the order in by 1:31 for the new brake hose line. Was scared he didn't get it and got the confirmation it would come Saturday morning and have the car ready that same day so I am really happy Manny saved the day for us and it was excellent service and did their whole best to get what I need and super quickly and will keep going to Les Schwab even in sac read more

Great service. Went in with the notion of needing to purchase a new tire. They repaired my tire with no push to purchase a new tire. Thanks for the friendly and honest service. read more

Road trip from Portland to Eureka. Had a nail stuck in my tire. They close at 6:00, but graciously fit me in 10 minutes before closing. Got me fixed up and back on the road. The best thing is they didn't charge me! Very good costumer service. read more

Went in and got four new tired and install by them. They forgot to tightened up all 5 of the lugs on the driver side. All the lugs came off and now the hole is damage as well. One other time I went in and got four new tired too and the rear tire kept leaking air. Went and have them check it out and they put in new pin or something on the hole and the same problem still happen. Never going back there again. I think they rush think too much and not checking things well. read more

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Great, great service!! My partner and I have been long-time customers at the Eureka Les Schwab for years; we buy all our studded tires there. But a recent interaction at the business took my appreciation to a whole other level! This store has great integrity and amazing customer service. Before I lay out the story, I especially want to give a big shout out to Reid, the manager, and Joe, one of the employees who helped me before Reid stepped in. Here's what happened.....Willits Les Schwab did an alignment in the spring. Nice folks, but unfortunately the alignment was wonky, apparently because whatever machine did the calibration was off. By the time I realized this, my tires were very unevenly worn, despite my rotating and balancing them regularly. I live closer to Eureka's Les Schwab than Willit's, so I asked the folks in Eureka to confirm that Willit's recent alignment was off, which they did. Reid, the manager, was incredibly decent. He asked what they could do to make things right. Even though Eureka Schwab wasn't directly responsible for the alignment and tire wear problems, Reid took responsibility since Les Schwab Tire Centers are interconnected. Reid re-aligned my car (without charge), and also facilitated a refund for the original alignment, since my tires were damaged and which will cost me when I buy new ones. This is the kind of old-fashioned customer service you hardly ever see any more. Reid is one righteous, decent, principled dude, and he's got lifetime customers in my partner and me! I can't recommend this business highly enough for their awesome integrity and excellent customer service! read more

Got a flat during our San Diego to Sea-Tac trip; tow company recommended Les Schwab; Adam & Dennis did complimentary check on tire, said couldn't find anything wrong with it. Went to hotel, packed kids & belongings AND tire was flat AGAIN! Needless to say, I'm back and I'm getting a new tire. God forbid this happens en route to Crater Lake or in-the-middle-of-nowhere! Adam didn't charge for balance, etc-said he'd give me a deal. So I'll come back to review once we've driven 263 miles; see if it holds up. I would've given them 5 stars cuz they were very nice, but since they couldn't find problem in first place... Would come back for sure though read more

Les Schwab Tire Center - Tires Near Me - Eureka, California

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Big shout out to this place, and particularly the associate - Kristen - who helped me. Long story short, I was in desperate need of a tire change after getting a flat in the middle of nowhere. Kristen and Les Schwab went out of their way to help us and they did it quickly. We had reached out to multiple places before and each said we'd have a 6-8 hour wait, minimum. We have a baby with us so that just wasn't realistic and why we're so appreciative of the help we received. This place comes highly recommended! These guys deserve your business! read more

I brought my Mazda Miata to have the tires and rims switched out; They didn't hesitate and asked what I wanted done and within minutes my car was on the rack and a solution was determined and action was taken. Their techs Brad and Andrew (very professional) expertly slipped the old tires off and and new ones installed. I was in and out in less than an hour.Les Schwab is a top shelf establishment and a credit to our city. Thank you for your help. read more

I just literally moved to Eureka, CA and when I left my hotel room this morning, I noticed my flat tire. Several people I talked to told me to go to Les Schwab to fix a FLAT TIRE, an employee came to where I was staying and filled the tire with air. He told me I needed a new tire; I told him I hope they have cheaper tires with me being on a budget and being new to the area. The mechanic who worked on my vehicle gave me the price and I asked if there were any cheaper tires, he gave me a look like yeah not. I paid $168.00 for ONE TIRE!! Seriously they may be good at helping with flat tires but are a rip off when it comes to buying one. read more

On a road trip from LA and our rear tire had very low pressure, so we stopped here for some help. We didn't have to wait to be seen and we were in and out within 30 mins. Customer service was excellent and speedy. Thank you so much!!! read more

Terrible service! Rude Associates/Reps and the service takes much longer that estimated. Walked in the door for an oil change and tire rotation at 8:30am and was quoted an hour (which is ridiculous) and it's now almost 12 pm and I am still here. I ask for updates and the Reps get annoyed as if I am Inconveniencing them... I'm the only person who should be upset at the lack of professionalism and service I have experienced. Would not recommend this establishment to anyone. read more

So today my friend and I went to eureka. We ended up with a dead battery so we made a call and they came out within 20 min and jumped the battery no charge so we went into the shop after and got the battery tested and replaced the battery within that hr. I'm super impressed by the customer service and will be recommending this place to everyone. Thank you Less schwab! read more

I was treated so poorly, even though I have been a customer at Eureka location for almost 20 years. They did not have me in their computer .... Had my husbands name (he's a customer at the McKinleyville location only) Technician was rude and dismissive, told me my tire could not be fixed, then tossed a paper on the table and said "what's your choice" referring to the 2 choices listed. They included fees for services that I did not understand, yet he was unable to explain except to say "that is what comes out on the computer". The manager then said they could just fix my tire, contradicting what the technician had told me, "we'll just fix it and get you out of here, you don't need to purchase tires from us today". Clearly, they just did not want to 'deal' with me. I witnessed them talking curtly to another woman as well, because she asked a question! Unacceptable, zero customer service, zero respectfulness to me. I will go to McKinleyville and see if they treat customers any better. I will NEVER go to this place again, and I will tell this to EVERYONE I know! read more

I will never come back to this store or any other les schwabs. I was told that the rim I ordered on Tuesday would be in on Thursday and the employees were completely unorganized. They called us and told us our rim was in and when we arrived it wasn't. They ended up telling us it might come in that night or the next day. When we requested a refund, they couldn't pull it together enough to even make that happen. They said we would have to pay the shipping and we said fine but then they couldn't figure out the return shipping. Couldn't call the manager or whoever needed to find that out. Ended up wasting my entire day dealing with this. Never again. I still haven't received a refund. I'm having to dispute with my bank. Bad business and poor service. This is the difference between a local shop and a chain store. I went to Tetrault and was in and out in less than 1 hour. read more

Had an appointment for a repair. The person that scheduled the appointment asked that I bring it in early, which was fine. Brought it in about an hour and a half before the scheduled appointment time. After my car was there for over 4 hours without ever even being brought back to be worked on I finally just asked for my keys and left. There was no communication from the business on what was taking so long. Ridiculously bad customer service, which was disappointing considering I had always had great customer service from Les Schwab in the past. read more

Do not go here! This place is horrible! I had a nail in my tire and came in to have it repaired. My warranty covers flats. They took my car, and about 25 mins this angry overweight dude comes out and refuses to honor my warranty and then precedes to up sell me on four new tires. (my tires are a year old and are in good condition). This guy had an attitude the whole time and was obviously trying to take advantage of me. Luckily there is an awesome tire shop down the road called Tetrault. They took the nail out and fixed my flat for free, and told me all my tires were in good condition. Stay away from Les Schwab those people suck. read more

Les Schwab is a life-saver. After getting my car stuck out in the Somoa sand dunes (oops) overnight and getting a tow, I noticed my car shaking pretty violently afterwards any time I drove over about 50mph. I was on my way out of town and was feeling pretty hopeless but a friend told me to stop into Les Schwab to get my car looked at. Long story short, the guys here ended up removing about 4lbs of sand from my tires (oops again) from when I was stuck. They washed out the sand, charged me absolutely nothing, and sent me on my way with a smile. The guys here are amazing! From Les Schwab in Eureka I drove for nearly 12 hours back to Anaheim where I am originally from and my car drove smooth and good as new the entire trip. Amazing work! read more