They immediately gave an estimate, taking pictures and helping me with my insurance company. They did the work on time. And they even detailed my car. I have been going to them since teenagers. read more

This shop has been a savior for me and my little Honda. They're always super friendly on the phone, very welcoming when coming to their shop, and give honest recommendations. They would stand behind their warranty if needed (although their work has not yet needed to be redone). I would recommend them through and through! Thank you for your help this last time with my trunk! read more

I recently had need of work done at Myrtletown Body Shop. My experience with these folks was excellent. The were very helpfull. They did work on my car at a outstanding price. I highly Recommend these folks. I intend to do business with them anytime I need body work. Good job folks! read more

This is the third time I've asked this shop for help. I had a piece of trim torn off my car in the car wash. I stopped at Myrtletown Body Shop and spoke with Todd. He took my car right then, into the shop and replaced some fasteners, so it's as good as new. No appointment, just 15 minutes and it's fixed. Free of charge. I feel that the people who work here are caring and honest. I will never go to any other shop. read more

No one else in the area was willing to work on my Tesla and they did a great job on it. Not only did they do the work requested perfectly and on time, but they also touched up some other areas that weren't originally in the estimate at no extra charge. They even did a mini-detail on the car so it felt like new when I got it back. Nice people in the shop and office. No complaints! Only praise! read more

I lost an expensive diamond ring with sentimental value in my car. I asked them to take my seats out and look for me since I had exhausted all efforts to find it. I left my keys in the drop box Sunday night, by Monday at 9 am they had found my ring making them the most trustworthy business I can think of. I was extremely grateful for not only the ring back but being able to trust them with it! read more

The Rice brothers do an amazing job and really are detailed and everything that they do. I've taken my truck in there a couple times, unfortunately, but it's been a great experience every time that I've worked with them read more

Their staff has more years of experience with making vehicles new again than I could have expected. Excellent owner support. When you want your auto returned in new and pristine condition Myrtle Body Shop is the place to go!! read more

Myrtletown Body Shop - Auto Repair Near Me - Eureka, California

I was in an accident just before Christmas and I decided to take my car to Myrtletown to have it repaired. The damage of the car was over $8,500 and it was there for a bit because of the holidays and COVID, but it was SO worth it! I picked it up today and I am beyond happy. Everything looks great, everyone there is super friendly and responsive, and I will definitely recommend them to everyone I know. Bonus- my car was a mess due to things flying around in the accident, and they cleaned it spotless. Seriously, went above and beyond! If you have any hesitations then lose them. This place is the BEST! read more

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It's always nerve wracking to take your car in somewhere new, and I've some pretty unfavorable outcomes with other shops in this area. After calling everyone in the area Myrtletown had the fasted availability and sounded the most knowledgeable with the issue I was experiencing. Myrtletown was responsive, quick, honest, and affordable. They've made a customer for life. Thank you Myrtletown for your amazing service! read more

They are honest, friendly and provide professional body shop repairs. No need to continue looking for someone you can trust your vehicle with as these folks are the best. read more

Myrtletown Body Shop: I can't afford the repair right now, but they kindly offered to rustproof the scrapes. I was prepared to pay, but was told it's free. They're the best! read more

The Rice brothers always come through. Just saw an amazing job they completed for one of our State Farm customers. They did quality work through and through and went above and beyond! They are the quintessential service organization in this county. Well done! Scott Hammond, State farm Insurance, Eureka, California read more

My car was broken into and passenger side window was broken out. That happened on a Wednesday, called Thursday and had it fixed on Friday. They did a great job on fixing the window and detailing the whole inside... cleaning up all the broken glass. I'm from out of town and I know some places don't do that, but they did. I was very pleased and impressed with their service. The people there were really nice and easy to work with. If I lived here, I would definitely use them again and I do recommend them for their great work. Thank You!! read more

Some lady pulled out in front of me on Myrtle Ave. Front end damage was repaired to expectations. Everyone on staff was courteous and helpful. I would recommend this shop for body damage. read more

Our CRV was broken into and rear passenger window smashed. Todd and team did a A1 job getting us an estimate, ordering glass and completing insurance repairs within a couple days. With or without insurance, they were the right place to go. read more

Todd and his team did a fantastic job of working with me from long distance to get my daughter's car repaired after being rear-ended. She is new to the area as a college student, so it was great for me to be able to do almost everything needed to arrange for the repairs, which were done quickly at a very fair price to put her safely back on the road. Thank you!! A happy dad. read more

Unfortunately, our family has had far too frequent need of these folks. Fortunately, they are honest and skilled. From the friendly front desk person to the two brothers who run the place, we have always had a great experience. Sadly, a time or two they've had to quote us a costly estimate. But, more than once they've told us the expensive repairs we thought were needed were unnecessary. You are in good hands with these folks. read more

I am very pleased with the work done by Myrtletown Body Shop. They fixed my '85 which, frankly, I thought was going to be impossible given the damage it took and the scarcity of parts, but they did it and did it well. My car looks great. I have no complaints everything about the experience was great. They are a very valuable business to have her in Humboldt. read more

I was in an accident at a red light. Hit from behind and smashed into car in front of me. My insurance was wonderful. They suggested Myrtletowne Body. I had heard good things about them so went in. I am absolutely thrilled at the professional, respectful and efficient service from all the people there. They did an appropriate estimate and communicated with my insurance. My car was as good as new in a very short period. I can't thank them enough for walking me through this situation and giving me back my peace of mind. read more

Myrtletown Body Shop - Bumper and tailgate absolutely perfect now!! - Auto Repair Near Me - Eureka, California

These guys do a great job. You can tell customer satisfaction is a high priority at this place. Very happy with the work these guys did on my vehicle. read more

My car got damaged quite a bit when it got broadsided on the passenger side. I chose Myrtletown Body Shop because my daughter was extremely satisfied with them when her car was repaired there last year. It was great working with Todd Rice. He made the process very easy for me. He took care of everything with my insurance company. I'm so happy with their work. Now my car looks brand new and beautiful again! read more

I pulled the front bumper off my bmw on a parking stall stopper . I was looking at a 1000$ deductible to start a claim . Or 2800$ out of pocket . The bumper was hanging off and the fasteners all broke , but it wasn't really damaged . These guys said "$100 and we can get it back on nice and clean . I went to 3 other shops , and nobody suggested that . These guys are great . Honest service . And had it back to me in less than 24 hours . read more

My car is in the shop. I have to do the one thing that makes me feel like a mortified 16 year-old again: drive my dad's car around. Adding insult to injury, the window on the driver's side spontaneously pops out of its track. I roll the window down, and it makes a funny noise. I roll it back up, and suddenly the window has begun to protrude in a way that would put Jaw's shark fin to shame. I flee to the only body shop that I know, namely because they're in our 'hood and have a very prominent sign. I was not wrong to do so. The receptionist welcomed me in and laughed at the car, which was an understandable reaction. She, too, agreed, that it resembled a shark fin. The mechanic took a look and said "That's not right." It wasn't. He then proceeded to explain to me how window regulators worked, because these things are fascinating and I wanted to know. He was polite, friendly, and not at all condescending-- a problem for many of us women in automotive environments. He offered to take a look at it first thing the next morning, saying that it would take about a half an hour's labor. Their prices are reasonable, given that most people in Humboldt charge over $100/hour, typically. I brought the car back and they ended up spending about 40 minutes to diagnose the issue; apparently one of the regular arms was close to snapping off altogether. For once, I lost my faith slightly in Japanese steel. Since it wasn't my car, I grabbed a quote from them and told them I'd bring it to my father, the "real" owner of the car. When I went to pay for the labor cost for having found the problem, the mechanic told me not to worry about it. He even told me that I could probably buy a cheaper regulator from Napa or O'Reilly if I wanted to try and save a little on the part. I looked hard at him. This was an honest, trustworthy, and compassionate individual. This, my friends, is someone I would recommend to anyone for auto body work. Nice people. Good mechanics. Honest pricing. Myrtletown: for any car that thinks that it's a shark. read more

They did a great job on my car. I hit a deer that jumped out in front of me on the freeway and took the car to this place to get it fixed. I just got the car back today. Not only did they do a great job on the damage caused by the deer, the car was show room clean. When I brought it in it was filthy. They are very nice at this body shop, I highly recommend. read more

Had an accident with my new 2021 SUV. I was very upset. I got an estimate from their estimator, Todd, and shortly thereafter my insurance co. sent them a check. I took my car in on a Monday. I asked Todd when he thought it would be done. He said that coming Friday. I got a ride over to pick it up on Friday, and the car was finished. Not only that, but the inside and outside had been washed and cleaned. But not only was Myrtletown timely, they are very pleasant to deal with - think friendly. The car looked like it had never been damage. I can't put into words how satisfied I am. E Kopald, Eureka read more

Okay, so here's what happened to me: The front bumper of my nissan versa became detached because I hit the accelerator on Drive instead of Reverse while parked ...because I'm that dumb. I was mortified when I saw the damage because I thought I had to buy a new bumper. SO then I went to McCrea Nissan/Subaru shop and they said all they could do would be to order a new bumper, OR the guy recommended trying Myrtletown Body Shop to see what they could do as an alternative to ordering a new one. I said what he heck it's worth a try! Sure enough, the man was able to look at it right away and told me it wasn't a big deal (what a relief) he got someone else to look at it and they said it would take about half an hour! I was so happy, but then I wondered about the price--his response was "nothing". I was like, REALLY?! Yes, they fixed that for free and I just thought I should write a review to compensate for the amazing customer service they've got there. They're super friendly, their office is neat and needless to say I will be going back to them in the event that something bigger happens to my car. This totally made my day. So thanks guys! read more

This shop is extremely professional and very accommodating, especially considering that I was from out of town. They did a great job coordinating between other shops and my insurance to fix my car like new. I highly recommend reaching out to Tracy and Tom. read more

I worked with Todd on my car and he was fantastic! He was really helpful is easing my anxieties about the whole process. I would still recommend this place to people based on the customer service alone! I cannot stress enough how helpful and understanding Todd was throughout the whole process read more

If I could give zero stars, I would. It's been over a month since I needed a window and trim piece replaced. First time in, window is replaced, trim wasn't ordered. Window repair was sloppy, extra silicone everywhere. Second time in, the wrong trim piece was ordered. Third time in (after 3 weeks of not getting a call that my part was in) I was told it would take 20 minutes so I went out for an hour and a half. My car had not been touched in that time. At no point was an apology given, and I have not at any point felt like a valued customer. Overall an incredibly disappointing experience. Poor work quality, poor customer service. read more

I had this shop work on my Lexus ls460. Horrid job. My front bumper was damaged along with a few things because of an accident and this shop can't even manage to get the bumper to stay properly. They literally had a clip that attached the top of the grill to the main car and it was completely missing...The whole damn bumper fell off before a year after they serviced it and I had to go through Geico AGAIN to have them properly take care of the damages since this shop doesn't know what they are doing but will claim they can do it, just to make a quick buck and fool you by cleaning you car very nicely. My vehicles headlamps have something called an "AFS system" stand for Adaptive Front Lighting, I had to actually write it out cause these idiots didn't know what that even was. When I mentioned how that was broken on my vehicle due to the accident, they had the audacity to tell me, after claiming they had fixed the problem, " hey you can actually drive with the AFS bottom off so the system lights won't come on..." trying to hide the fact they couldn't fix the problem. They couldn't just be honest and tell me they couldn't do it but instead lied they had it fixed and I had to bring the vehicle into the shop like 2-3 times AFTER it was supposedly finished and they failed to solve the problem. I also waited over a month for them to epically fail and not provide a damn service but to wash my car. To top it off, I got my vehicle back, they adjusted my headlights so wrong that the high beams were aimed at the top of the tree line and the headlights aimed so low you couldn't see a anything standing 10 feet ahead. They couldn't do anything right with my car except cleaning it. This company might as well change its business name to "Myrtletown auto wash" This place is a joke, I know it's hard to find a cheap good auto place in Humboldt county let alone Arcata/Eureka but this place sure isn't the place. It should be a car wash. read more

Myrtletown Body treated my 30 year old mustang like a Ferrari. They did a phenomenal job matching the paint and making my baby look brand new...down to the new badges on the front and rear. I wouldn't go anywhere else. read more

Myrtletown Body Shop - I think this photo speaks for itself! Thank you Myrtletown Body! She's beautiful! - Auto Repair Near Me - Eureka, California

I had a broken side mirror that needed replaced, and through word of mouth found them. Incredibly friendly and helpful in figuring out my options. I was able to order a part to replace it last minute. Tracy helped me out beyond expectations, was super nice and open to even helping out after hours and during lunch hours! He was even able to replace my old panel to match other mirror. Awesome job, extremely quick and very good service. Would definitely recommend and come back for any future repairs!! read more

Friendly, fair and not scammers. Very honest, good trustworthy professional service. The only bodyshop I'd use in the County. This is the only bodyshop that doesn't lie/deceive, not scammers and treats customers like customers. Every other bodyshop I've been to does not appreciate customers, odd behavior & scammers b/c they all get so much business regardless. They do good quality work here. read more

These guys are SO HELPFUL. I came in late on a Thursday and had them look at a sad little dent on the back of my vehicle, causing the trunk to not fit into place correctly without being manually locked. They quoted me what it would be to fix the issue and were understanding when I couldn't afford the process of getting a new part right away. They told me to come back the next day and they would realign my trunk panel where it had been hit, for free! I now have a fully functional trunk, once again, thanks to these lovely folks! They had it done in less that 20 minutes BEST auto place in Humboldt!! Great customer service!! I will definitely be coming back here for future work on my vehicles. read more

My brand new truck got hit when it was parked. The front end was totally smashed. I was really bummed about my brand new rig getting damaged so severely. Myrtletown took in my truck and made it look absolutely brand new again! The new car smell is still there and everything! Highly professional and made dealing with insurance a breeze. Excellent service and what a great local business! read more

Would of loved to leave a better review, but after several times of not receiving calls back after I was told someone would call me, I had to take my business elsewhere. The people are nice, just unprofessional. Also faild several times while working with my insurance by "dropping the ball" and not sending them what was being asked for. :( read more

I was in Eureka visiting family and I had an emergency need for repair to my Honda Civic. Myrtletown Body Shop was immediately helpful and very reasonable. I am happy to recommend them for any work. read more

I had a mirror replaced and plan to have a dent fixed in my door. I love their waiting room, as I've been to many other automotive places that suck to have to sit and wait with my toddler at. Here they have coffee, tea, water, candy, & toys and coloring for my daughter. The bathroom is clean. It's a nice waiting room, and the receptionist is very accomodating and nice. However, everytime I call, (usually returning their call) they seem to have no idea who I am or who was helping me. They could be a little more on tops of things in that department. It took quite a while for my part to come in and be painted, but I was satisfied with the work. read more

I recently had an altercation with a deer in a really small car and I went to Myrtletown Body Shop to get the insurance estimate for my repairs. My service was fast, friendly, and I felt like family. I was given a myriad of options to have my car fixed. I literally couldn't have been happier with my experience! The estimate was less than I expected and they dealt with the insurance company on my behalf. Post repairs, which happened quickly and on time, Todd and his crew did amazing work. I would highly recommend Myrtletown Body to anyone! They made a customer for life. Thanks Guys! read more