I took my car into Leon's because of the good reviews and it being close to my work... I'll be…read morereturning to Leon's due to how amazing their team is in providing customer service! I was hopeful from the reviews but was shocked with how amazing the customer service was. Thomas, Ricky and Kevin all went above and beyond today taking care of my car and answering the 100 questions I tossed at them. Even after I paid and received my keys they took extra time to give me advice on maintenance and provided much needed education. These guys were so awesome and I will be coming here whenever I need any work done on my car!

I was impressed with this business when I first arrived, they did well with the standard…read moremaintenance and they had good customer service. However, when I went in with something less common, they basically either could not do it or did not want to do it. I was smelling gas, and their response was "We could not find anything". I took it to another shop, they dropped the gas tank and found a hole in the tank.

Amazing customer service, wonderful pricing and my repair was completed quicker than expected! I've…read morehad no issues since!

Hats off to Jessie and Lyle at JL Automotive, the dynamic duo that saved me on short notice. Jessie…read moreand Lyle are always friendly, prompt and fairly priced. Lyle got my car fixed up and out the door in not time. Consider JL Automotive for all your automotive needs, from classic cars to new cars. You name it, they can fix it!!

I started taking cars to Ron's around 2014 and was always happy with the service - quality work…read morefairly priced. Once Jason took over the shop things went downhill. I had a problem with my brakes, took it in, got some work done, and was told they were now fine, and that brakes on this make/model of truck always had a soft pedal. Drove it, took it back, had them work on it again (for free). The brake issue was resolved - for about 250 miles. Another car had a rack-and-pinion job done - lo and behold, two years later I had a different mechanic look at the steering and pointed out to me, while it was still on the rack, that the job hadn't been done well, and that I'd likely need it done again (for the first time???) in a few thousand miles. Nice people but after those two experiences I'm done.

Great people! Got our transmission done in the time they estimated. No messing around and were…read morereally easy to work with. Thanks again!

We were passing through & had a code come on. The woman working there checked it for free & was…read morevery helpful.

This place is great! My clutch went out in southern humboldt and I had it towed here. They fixed it…read moreand drove it back to me way ahead of schedule. Fair pricing and excellent service. Will definitely continue getting work done here. Thank you!

Great service! Wayne and Guthrie are top of the line mechanics. Friendly staff . They have done…read moreimpressive work on all of my vehicles .

Wayne is awesome. I…read morecame here after first stopping by Antich Automotive. The guys at Antich were busy, I understand that, but they were rude and would hardly speak to me. When I stopped in at Wayne's he was extremely busy too, but he was friendly and took the time to make sure I had all my questions answered. He even answered a couple of my calls after-hours when I came up with more questions. It was painfully obvious that I know very little about cars, but Wayne was very helpful and answered everything without any hint of condescension. Whereas most mechanics I've been to tend to say, "Well, that part does [insert unintelligible mechanic-language here]." Since I have no idea how much most parts tend to cost, I went to Google to compare his estimate with prices I could find. Turns out, he's actually quite reasonable! Another thumbs up for Wayne. I went back in a couple of days later to see how things were going on my vehicle. (There were multiple jobs ahead of mine, and due to safety concerns with the car, I just left it at Wayne's.) Wayne and I started talking, turns out he's a really cool, honest guy. There were several things I wanted to have done where he would say, "I could do that for you, but I don't really do a lot of that here. [Insert Name] down the street could do that for less and probably do a better job." What? I don't think I've ever heard a mechanic say that. Last I checked, most people would go ahead and do the requested task without saying "So-and-so down the street would do that for less." Fantastic service!

Mr McCracken is the best! Personable, professional and knowledgeable! Honest and trustworthy…read more Highly recommend!

McCracken did an outstanding job fixing my Honda's electrical problem. Great job. Good price.read more

I've been bringing my three cars to Orion for five years now. I trust him. He charges a very…read morereasonable price and he's a good mechanic. He takes the time to explain things to me and he's friendly. I've asked him to do some preventative maintenance on my older cars, like installing new hoses and a transmission cooler, because I want to keep the cars for a long time. Orion explains the pros and cons of each job, and he's quick to tell me when something isn't worth the expense. I appreciate that.

This guy is the best took car in asking for something to be done and unlike many places he was…read morehonest said it was a lot of money and then I would've had more work coming, with that information I changed my plan and of course he will do the work. The best type of service provider

I want to say.... If you need your auto, truck, etc.. certified... call this place. They are $150…read morecheaper than Johnson's automotive just up the street. I'm a victim of Johnson's terrible customer service and they are just plain dishonest. Quality service at Broadway Automotive.

Needed a smog check for my daughter's car along with an oil change. Made an appointment & was told…read moreit would take 2 hours. Hour & a half later got a text with recommendation of services that I could approve or not approve. Pretty cool. Great job!

I had had my oil changed at another shop in town, and afterwards, I had a check engine light and an…read moreoil pressure light come on. I brought it in here for a second opinion to figure out what was wrong. The person I was working with was Brian. Brian ran the code, and it said that the oil pressure sensor was stuck in the open position. As he got into the diagnosis, apparently when the other shop did the oil change, a prong from the oil filter had broken off, and was blocking the oil pressure sensor. I went back over to the other shop, and spoke to the manager. The manager called over to Brian to find out exactly what had happened, and Brian went over it in detail. Based on what had happened, the manager at the other shop agreed to cover the cost of repairs to get my car back on the road. My car got fixed with no out-of-pocket cost to myself, and even though it was only three days before Christmas, when I brought my car in, Brian had my car ready the following morning. Two days before Christmas. I highly recommend this shop. They will take very good care of you. Thank you to Brian for getting my car done, and for having my back in this situation. I can't recommend this shop enough.

If you're a AAA member or considering this shop, I strongly urge you to read this entire review…read more It's lengthy and detailed, but the seriousness of what occurred makes it worth your time. Reading this could save you thousands of dollars, along with unnecessary stress, expenses, and avoidable damage. On Friday, November 14, 2025, my truck was parked outside my residence and would not start. I contacted AAA for towing assistance. The AAA-approved towing company transported the vehicle to Old Town Auto Service in Eureka, California, which is also a AAA-approved repair facility. I was present during both the loading and unloading of the vehicle. At that time, no damage was visible, and the tow-truck operator appeared competent and to be following proper procedures. On Monday, November 17, 2025, Old Town Auto Service notified me that the vehicle was ready for pickup and reported that the non-start condition had been caused by a failed fuel pump, which they stated had been repaired. Upon entering the vehicle, I immediately observed that the interior fuse-box panel cover on the driver's side was missing. I reported this to the mechanic, and two employees located and reinstalled the missing panel. When I attempted to drive the vehicle out of the parking lot, I immediately detected an abnormal steering condition accompanied by an unusual noise. I returned to the service office to report the issue, and an employee accompanied me outside to inspect the vehicle. This steering issue did not exist prior to leaving the truck in Old Town Auto's possession. The mechanic opened the hood to inspect the engine bay. At that time, I observed that the fuse-box cover in the engine compartment had been improperly installed and was misaligned sitting sideways rather than properly seated and secured. I also observed a smashed spray-can cap lodged near the hood-latch area, which had left a clearly visible circular mark on the vehicle. Multiple service managers and mechanics were present as I raised these concerns. The mechanic suggested the noise might be related to the power-steering pump. However, the reservoir was full and there were no visible signs of leakage. I then inspected underneath the vehicle and discovered that the CV-axle boot had been torn open. The grease was clean and free of dirt or debris, indicating that the damage was extremely recent. Another mechanic independently stated that the damage appeared "very fresh." During this time, an employee from the front office made a joking remark about replacing the axle; given the circumstances, I did not find this appropriate. When I asked how the vehicle could have been declared road-ready, no meaningful explanation was provided. I was told only that "these things happen," and the damage was attributed to the towing company without any supporting basis. However, I could not even drive out of their parking lot without immediately noticing a major steering problem. If a test drive had actually been performed, the mechanic would have noticed this immediately. Furthermore, the CV-axle damage is significant and very obvious. Both the tow-truck driver and I would have seen that damage during loading, and we would have reported it upon arrival. Additionally, several mechanics had moved the vehicle, pushing it into the lot, repositioning it onto the lift, and allegedly test-driving it. Any of them would have noticed such visible damage. I was told that the shop would keep the vehicle to further inspect the damage and contact me the following day. However, Old Town Auto did not contact me. On the morning of November 19, 2025, I called the shop for an update. I was informed that the CV axle was broken and required replacement, and that the water pump was also leaking. Neither issue existed when the vehicle was delivered to Old Town Auto. The sole reason the vehicle was originally brought in was to address a fuel-system failure. I was further informed that although they had previously stated the vehicle was road-ready, they could provide me with a quote if I wished them to repair the newly reported damage. These circumstances are completely inconsistent with the condition of my truck when it was placed in Old Town Auto Service's custody. After raising these issues, the manager contacted me, offering $200 on the condition that I not pursue any claims or post anything negative about the shop, while simultaneously refusing to address the damage to my truck and insisting it be towed off their lot. This attempt to silence legitimate concerns only underscores the lack of accountability, professionalism, and honesty I experienced throughout this process. Based on the available evidence and my firsthand observations, I have every reason to believe the damage occurred while the vehicle was under Old Town Auto Service's care, custody, and control. I do not recommend this shop to anyone, especially AAA customers who expect reputable, trustworthy service.

This shop maintained my Fiancee's mother's car exclusively for a many years before she passed. As a…read moreshadetree mechanic myself, the issues I found were just not OK. I was working on the other side of the country or I would have at least inspected things myself. They charged her a large sum to replace all the shocks on the car. The clunking that the car always had (over every bump) since the repair was due to the strut top nut being loose. That's why it's important to not just use the impact and hope the nut is all the way down, you'll want to counter hold the strut shaft with the allen in the middle. (In other words, the new shocks were not installed properly) They also replaced the serp belt, and within a few months, it shredded itself on the highway, leaving my girl stranded. I didn't get my hands on it myself, but we put a new belt on it and it has run fine for another three years. (In other words, it was not properly installed or something worse) We had an issue with the car overheating and not making enough power to drive up large highway hills. That was tracked down to the incorrect spark plugs being installed. I only have this one experience, but there were obvious things that were not done properly. It's too bad, because her mom trusted this shop due to one employee attending the same church that she did. At best, they are not competent. At worst, ....

Wow! I was in big trouble. I was traveling out of town (I'm from Reno, NV)! My 2002 GMC Yukon…read moredied in the middle of an active downtown street in Eureka, CA. I called several shops but they could not get to me for over a week. When I called Marshall's Auto Repair, I explained my situation to them. I was not expecting priority treatment being from out of town. The owner, and his son, were AWESOME! They got my car in, confirmed my suspicion that it was a fuel pump, and repaired it. They were kind, sympathetic, professional, personal, and fair-priced. Seriously, if I lived in this area, I would NEVER go anywhere else. They are my new heroes! 10 Stars from me! I could not have been more impressed or more thankful.