Steve goes above and beyond for his customers! He doesn't give up and figures things out. He is reliable and trustworthy. He is extremely reasonably priced. Customer service is OUTSTANDING. I can not recommend this business enough! read more

Highly recommend this family owned and operated business. We will be taking our entire fleet of work trucks here for long overdue body work needs. We already got the first truck back and it looks better than we even anticipated. It's clear Steve takes great pride in his work and went above and beyond for us. read more

Rich's Body Shop - Body Shops Near Me - Arcata, California

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Recently, I tried to launch my 2010 Honda Civic over a sand dune at the north jetty. It didn't go well. I needed this Honda fixed quick and I didn't have the time to do it myself or professional skills? Rich's body shop was highly recommended to me. The gentleman working there knew his skill & knew his craft. A week and a half later my Honda runs & looks beautiful again and the price was good for the quality of oem parts. Money well spent. read more

Honesty is worth more than gold to me when it comes to auto repairs of any kind, and this place delivered much more than that. I went to three separate shops for a quote for my very old Toyota truck which someone had backed into a couple of years earlier while it was parked and never let me know or left a note. The dent in the bed just behind the driver's door was sizable, and it also affected the back corner of the cab. The first shop (which I had used in the past for other repairs), was convinced the large dent couldn't be pulled out well enough to justify trying to fix it, even though I told them it didn't need to be perfect given the age and condition of the truck. They were also sure they couldn't replace the bed panel based on the age, so they declined to even take the work. The second also felt they couldn't repair the dent but that they could find and therefore replace the panel. Including painting the panel and the corner of the cab to match the truck, their quote was just over $6k. When I went to Rich's on the advice of someone else, Rich looked over the truck and said he felt it could be repaired without that much of a problem. I told him it didn't need to be perfect and he smiled and said he was confident it would look good when finished. He was easy to talk with and after a bit of chit-chat I asked if he might also be able to add an outside mirror to the right side of the truck, which had never had one there before. He said he'd take a look to see if he could find one. I received his quote later the same day, and it was notably less than half of the previous quote, including the mirror (which he had already found) and labor to install it, so I authorized the work. A few days later I got the notice the truck was already done, and when I arrived and checked it over, you couldn't tell anything had ever happened to the truck, either by sight or by feel. It was literally that good. The mirror was also installed and looked great! I couldn't have asked for a better repair, Rich was extremely easy to work with, and at less than half of the previous quote, Rich's Body Shop will definitely be my go-to repair shop from now on. read more

It is refreshing to have a place in town that you can trust. Honest work, honest invoice. We had a power window fail in the rainy season and my wife was pleased how quick Steve was to give her peace of mind. He was very accommodating with scheduling and completed work in a timely manner. read more

Best body shop I've ever been to! Gave an honest estimate and stuck to it down to the cent. No upcharge and was about 2x more affordable the other local shops. Didn't try to sell me anything more than what I asked for. Got the Subaru parts in less than a week (bottom panel and fog light trim) and completed the work in like 40 minutes. Prior to the work, I mentioned some other things I was concerned about (parts at the bottom of my engine bay) but couldn't deal with yet. When I picked up my car I asked if he might of saw anything else in the area I mentioned, while replacing my parts, and he told me he did happen to give a quick glance over (which was very thoughtful and nice) and that everything looked fine. He made it an extremely easy and quick process, especially for someone who's schedule is as busy as mine. read more

Rich's gave us the third of three estimates that we got when our daughter bought herself a nice little car that had a horrible paint job. They actually gave us a quote that was less than half of the most expensive shop (NorCal AutoBody) and a few hundred dollars less than another highly recommended shop in Fortuna. The paint job looks spectacular and besides the great price, they also finished the job a day early. We were absolutely delighted that someone told us about the helpful guys at Rich's Body Shop so now we are "paying it forward". read more

My door was smashed shut and wouldn't open from the in or outside. He got it fixed in no time at all, also great deal.

This place saved the day and renewed my faith in humanity. I met Steve and Carol, who are delightful people, and I showed them an issue with my front right fender. In about 10 minutes, Steve had it fixed, on-the-spot, no charge!! He's a miracle worker! This place is now my forever body shop if I ever need additional work. I highly recommend this lovely local Arcata community business! You will be treated more than fairly and meet wonderful humans. Plus, they know their business by and with heart. It shows! read more

Love this father son shop. Went in after my truck door about fell off. They gave me the option of new or used and turned it around in one day. Helpful and reasonably priced. Nuff said read more

Such a nice guy, was honest with me and didn't try to screw me over and make me buy things I didn't need. He was patient and accommodating and explained things to me when I asked. I would choose this body shop over many others. Very thankful to have someone I can trust for things like my car when I'm so far from my family who'd usually help me with things like this. read more

Great work and service. I've been here a couple of times and have always been satisfied with their work. They are fast and the prices are reasonable. They have always been able to schedule me in without a long wait. I work in Arcata and they have always shuttled me back to work after I have dropped my car off. read more