I'll preface this by stating that I declined to have any service performed. My truck broke the…read moreheater inlet connector on a Sunday and I had it towed to northbay's yard to be seen on Monday morning. They performed a thorough first inspection finding numerous issues that I already knew about and some that I didn't. They were very communicative about getting permission before performing services. When I declined services due to financial constraints they were very professional and understanding of the reasoning even going so far as to print out their reports and provide suggestions on repairs for me to perform myself. If my vehicle was not a project truck I would definitely consider bringing it in for repairs and may bring it back for diagnostics anyways. Their services are not cheap but you get what you pay for.

best care. car runs better than driving it back from the…read moredealership. and helped solve a minor issue - no cost. saved 200 plus dollars not going to my dealership. friendly, respectful and efficent. highly recommend

The team at Fred's Body Shop did an excellent job repairing my KIA Sportage. The quality of the…read morework did made it seem like there was no damage from an accident. I will high recommend them to anyone who needs auto body repair work done!

It is my opinion that this body shop Mike in particular is dishonest and is in the back pocket of…read moreall state. If he finds out, you do not plan on getting the work done at his body shop. He will withhold his estimate. It's a better serve all even when your claim was originally assigned to him. Once again, this is my opinion, and I rarely post review reviews about companies but I would eat a bowl of thumbtack before I had any type of trust in this company. Once again, my opinion, but hopefully it serves some people well and when they decide whether or not to have work done at the body shop

My Wife noticed that one of her tires had a low pressure warning light activated, so she pulled in…read moreto Neely Automotive in Arcata. The owner came out real quick-like and filled up the tire to the proper pressure. And he was happy to do it. Thanks guys. I appreciate it.

My car is always fixed when I go here. I never feel taken advantage of and I never have the…read moreexperience where something goes wrong shortly after a repair. I can't believe some of the bad reviews. I'm not saying they're untrue, but I am saying that I am a 40-year-old woman who has had nothing but bad experiences with mechanics. That has never been the case with Neelys.

Brandon and Brennan were very professional, friendly, patient, and understanding of my camper van…read moresituation. I am driving across country from California to New York and heard a rattling sound in my van . They didn't hesitate to have me come in 10 minutes after I made a phone call they were very professional, friendly, patient, and understanding. They were even kind to my dogs! They did a free diagnostic check. i'm not from this area, but certainly if I come back through I would come to them for Services. they topped off my washer fluid and filled up my tires as a complementary service.

Professionally run business with great service, attention to detail and timely repair. Also has a…read moreshuttle. Friendly, upbeat staff. They know their cars. Not cheap! But I feel like they do quality work...

I took my car into Leon's because of the good reviews and it being close to my work... I'll be…read morereturning to Leon's due to how amazing their team is in providing customer service! I was hopeful from the reviews but was shocked with how amazing the customer service was. Thomas, Ricky and Kevin all went above and beyond today taking care of my car and answering the 100 questions I tossed at them. Even after I paid and received my keys they took extra time to give me advice on maintenance and provided much needed education. These guys were so awesome and I will be coming here whenever I need any work done on my car!

This is a bit late this happened in 2025, but I needed time to assess what was going on with the…read morecars. This is more detail for my Dec 22nd, 2025 review. I have 2 cars both were being serviced at Leon's and for regular service I liked them, good customer experience up front. However, I took my 95 Toyota Land Cruiser in with 2 issues a suspected fuel leak (we could smell fuel in the garage when you opened the door) and it was running rough, more so when it was cold. Leon's looked at these problems and said they could not find either one. About the same time I took my 2001 Subaru Outback to them about an overheating problem and the guy from the shop came back with a big list of repairs to fix the problem even though I told him this car was a car I was not going to pay lots of money to repair. So with no solution for either car I looked for and found a shop in Arcata. The Land Cruiser went in first. On the first day he dropped the fuel tank and found that the line to the emergency break had worn a hole in the top of the fuel tank and it was leaking. He fixed it and looked for the other problem, it took him a bit longer but not much and he found the number 5 spark plug cable was periodically arcing to the exhaust pipes. So here is the significance of that, Leon's let me drive the car out of there shop with an active fuel leek and an active ignition source should the fuel get close to it. I was not pleased. Then I took the Subaru to the same shop in Arcata and in less than a day he said he found the connector to one of the fans that go on when the radiator gets too hot was not securely connected. Infer what you want from this but one thing is for sure Leon's should have caught the loose connector. Both cars now seem to be running just fine. So why did I not rate them a 1? Well initially I rated them much higher. When I came here for oil changes and tuneups the customer service at the front desk was great and this is where most auto repair shops drop the ball. I assumed that the work in the back followed the same pattern, but this turned out to be a bad assumption. So they could be good for regular maintenance, but I would not go there for anything tricky.

They are over priced almost criminal Got quote for easy…read morehitch instal and wiring I would supply part hitch and wiring kit. There labor was $630 compared to other shops at $150 Seams excessive and consumer gouging This was a no drill install There rip people off

The owners of this business are so awesome. My sister recommended them to my neighbors who were on…read morevacation. When their car broke down, they took it to pro Pacific auto repair, and pro Pacific went out of their way to help my neighbors and get them in their three sons all under the age of five back home. Can't recommend them highly enough.!!

Amazing customer service, wonderful pricing and my repair was completed quicker than expected! I've…read morehad no issues since!

Dropped off the vehicle the night before. 9:30 fixed perfect. End of month they'll replace the…read moreheater core, recharge the ac and replace the top dash piece. Their labor is a little pricey but well worth the reliability. James Hirsch

We had a terrible metal-on-metal scraping noise, from the passenger rear wheel, suddenly begin…read moreafter a stoplight while passing through Eureka, and it definitely didn't sound good. We pulled over and called our RV insurance, but while waiting for a callback, I started calling around town to see if anyone could help us sooner. It was already 3pm, and unfortunately every place I called told me to come back the next morning. Since we were just traveling through in our camper van, waiting wasn't really an option. We just wanted to safely continue on to our campsite. When I called Old Town Auto Service, they didn't hesitate at all, just told us to stop by and they'd take a look right away. We drove over, and they got our Promaster Solis Pocket up on the lift immediately! They quickly found the issue: a small rock had gotten wedged between the rotor and the heat shield. Simple fix, but a huge relief. We were in and out with the problem completely resolved before our RV insurance even called back to say they were still trying to find a technician for us. 5 stars all the way! The staff was friendly, the shop was clean, and they treated us with respect, even for such a small issue. It's a big deal to find a place willing to work on our van without hesitation. If you need anything in Eureka, I highly recommend.

I had had my oil changed at another shop in town, and afterwards, I had a check engine light and an…read moreoil pressure light come on. I brought it in here for a second opinion to figure out what was wrong. The person I was working with was Brian. Brian ran the code, and it said that the oil pressure sensor was stuck in the open position. As he got into the diagnosis, apparently when the other shop did the oil change, a prong from the oil filter had broken off, and was blocking the oil pressure sensor. I went back over to the other shop, and spoke to the manager. The manager called over to Brian to find out exactly what had happened, and Brian went over it in detail. Based on what had happened, the manager at the other shop agreed to cover the cost of repairs to get my car back on the road. My car got fixed with no out-of-pocket cost to myself, and even though it was only three days before Christmas, when I brought my car in, Brian had my car ready the following morning. Two days before Christmas. I highly recommend this shop. They will take very good care of you. Thank you to Brian for getting my car done, and for having my back in this situation. I can't recommend this shop enough.