I took my car into Leon's because of the good reviews and it being close to my work... I'll be…read morereturning to Leon's due to how amazing their team is in providing customer service! I was hopeful from the reviews but was shocked with how amazing the customer service was. Thomas, Ricky and Kevin all went above and beyond today taking care of my car and answering the 100 questions I tossed at them. Even after I paid and received my keys they took extra time to give me advice on maintenance and provided much needed education. These guys were so awesome and I will be coming here whenever I need any work done on my car!

This is a bit late this happened in 2025, but I needed time to assess what was going on with the…read morecars. This is more detail for my Dec 22nd, 2025 review. I have 2 cars both were being serviced at Leon's and for regular service I liked them, good customer experience up front. However, I took my 95 Toyota Land Cruiser in with 2 issues a suspected fuel leak (we could smell fuel in the garage when you opened the door) and it was running rough, more so when it was cold. Leon's looked at these problems and said they could not find either one. About the same time I took my 2001 Subaru Outback to them about an overheating problem and the guy from the shop came back with a big list of repairs to fix the problem even though I told him this car was a car I was not going to pay lots of money to repair. So with no solution for either car I looked for and found a shop in Arcata. The Land Cruiser went in first. On the first day he dropped the fuel tank and found that the line to the emergency break had worn a hole in the top of the fuel tank and it was leaking. He fixed it and looked for the other problem, it took him a bit longer but not much and he found the number 5 spark plug cable was periodically arcing to the exhaust pipes. So here is the significance of that, Leon's let me drive the car out of there shop with an active fuel leek and an active ignition source should the fuel get close to it. I was not pleased. Then I took the Subaru to the same shop in Arcata and in less than a day he said he found the connector to one of the fans that go on when the radiator gets too hot was not securely connected. Infer what you want from this but one thing is for sure Leon's should have caught the loose connector. Both cars now seem to be running just fine. So why did I not rate them a 1? Well initially I rated them much higher. When I came here for oil changes and tuneups the customer service at the front desk was great and this is where most auto repair shops drop the ball. I assumed that the work in the back followed the same pattern, but this turned out to be a bad assumption. So they could be good for regular maintenance, but I would not go there for anything tricky.

Amazing customer service, wonderful pricing and my repair was completed quicker than expected! I've…read morehad no issues since!

Dropped off the vehicle the night before. 9:30 fixed perfect. End of month they'll replace the…read moreheater core, recharge the ac and replace the top dash piece. Their labor is a little pricey but well worth the reliability. James Hirsch

The best auto/truck auto repair and brake installer in Humboldt County. I came in with an exotic…read morefront brake kit with oversize rotors and 8 valve calipers. Wayne installed my unusual front brake kit and it works beautifully. Ever since I bought my very heavy Ford F350, the brakes were always inadequate no matter what kind I got. I kept switching for 23 years without having decent brakes, and having to plan stopping my truck in advance like in the Fletch movie were Fletch had to plan ahead with his old Cadillac with bad brakes and start braking way early to slow down and then bump into a wall or solid object to actually stop . Very dangerous. Anyway, Wayne fixed my braking problem, and now I can drive up and down the steep mountain roads around here without planning way ahead and panicking. Thanks Wayne! You and your mechanics are the best! I highly recommend Wayne's Auto Repair for your vehicle. His prices are very reasonable, and he has many decades of experience, and his mechanics are well trained and knowledgeable. Go to Wayne's Auto Repair to experience the great service.

Great service! Wayne and Guthrie are top of the line mechanics. Friendly staff . They have done…read moreimpressive work on all of my vehicles .

Mr McCracken is the best! Personable, professional and knowledgeable! Honest and trustworthy…read more Highly recommend!

McCracken did an outstanding job fixing my Honda's electrical problem. Great job. Good price.read more

This shop has been a savior for me and my little Honda. They're always super friendly on the phone,…read morevery welcoming when coming to their shop, and give honest recommendations. They would stand behind their warranty if needed (although their work has not yet needed to be redone). I would recommend them through and through! Thank you for your help this last time with my trunk!

They immediately gave an estimate, taking pictures and helping me with my insurance company. They…read moredid the work on time. And they even detailed my car. I have been going to them since teenagers.

Wow..all I can say is wow! Yesterday I was getting gas at Renner and noticed my front tire…read morepressure warning light was on. I am aware Renner has an air/water station however it does not have a pressure gauge on it. Air pressure is a safety issue when riding a motorcycle which I was. After gas i pulled in front of the bay doors and saw the mechanic looking at me. I asked if I could get a squirt of air. He told me to go ask the person in the officeand he walked away. I walked into the office and spoke to a woman who acting as if I was bothering her. She referred me to Renner's air pump. Both people at this business are extremely rude and can't be bothered. I guess I won't be bothering to ever give them my business. It's sad as you would think a small business would have a better attitude to bring customers. I guess they don't want future customers .

My initial rating (a few years' ago) was a 5 star- (things have obviously changed quite a bit since…read morethen). Emily used to very helpful, and the work done on my car was great. Now, Tracy is beyond rude (won't even answer the phone, or, after showing up at the counter, won't acknowledge my presence). One of the techs told me a few weeks ago, that I wasn't allowed to visit their business anymore. Granted, we're living in strange times (COVID, etc.), but this kind of behavior is not helpful or fair.

They are over priced almost criminal Got quote for easy…read morehitch instal and wiring I would supply part hitch and wiring kit. There labor was $630 compared to other shops at $150 Seams excessive and consumer gouging This was a no drill install There rip people off

The owners of this business are so awesome. My sister recommended them to my neighbors who were on…read morevacation. When their car broke down, they took it to pro Pacific auto repair, and pro Pacific went out of their way to help my neighbors and get them in their three sons all under the age of five back home. Can't recommend them highly enough.!!

I have unfortunately been in many times to this Firestone due to my car being of a certain age &…read morequality. Lol. That being said, the quality of service, knowledge, and standing behind their work is top notch. So while my car is near the end of its life, the people at Firestone have been great!

I had a piece of molding underneath my car come loose. I had been here before, to have my oil…read morechanged, I trusted their work and they were open on a Sunday so I brought it in. They clipped the piece of molding back on for me, and didn't charge me. Since I had been here before, I also asked them to do another oil change. When I picked up the car from the oil change, there was a problem. The oil pressure light, and the check engine light were on. The oil level was good, so I took the car home, and then the following morning, I took the car into a separate shop for a second opinion on what was wrong When they ran the check engine light, it said that the oil pressure sensor was stuck. Apparently what had happened, was during the oil change, a prong from the oil filter had broken loose,, and it was blocking the oil pressure sensor. I went back to Firestone and spoke to the manager. I'm sorry I didn't write down his name He called over to the second shop where my car was, and the mechanic at the second shop explained in detail what had happened. Based on the situation and the explanation, the manager. At Firestone agreed to cover the cost of Getting my car fixed. The sensor situation was fixed with no out-of-pocket cost to myself. As I mentioned, I had been here for oil changes, quite a few times before, and nothing had ever happened. I get it, unfortunately, sometimes things happen. It's not that something happened, it's how the shop handled the situation. They absolutely took care of it to my satisfaction, I got my car fixed, and I would still bring it in for an oil change again. Thank you for taking care of me.

I'll preface this by stating that I declined to have any service performed. My truck broke the…read moreheater inlet connector on a Sunday and I had it towed to northbay's yard to be seen on Monday morning. They performed a thorough first inspection finding numerous issues that I already knew about and some that I didn't. They were very communicative about getting permission before performing services. When I declined services due to financial constraints they were very professional and understanding of the reasoning even going so far as to print out their reports and provide suggestions on repairs for me to perform myself. If my vehicle was not a project truck I would definitely consider bringing it in for repairs and may bring it back for diagnostics anyways. Their services are not cheap but you get what you pay for.

best care. car runs better than driving it back from the…read moredealership. and helped solve a minor issue - no cost. saved 200 plus dollars not going to my dealership. friendly, respectful and efficent. highly recommend