Best car repair experience I've ever had. Was in town for a mountain bike race and visiting my…read morefather, and the temp started going nuts on my Chevy Truck. Brought it in first thing Monday, told them I was from out of town, and they did all they could to get me on my way. I was on the road by noon with a new coolant recovery tank and a truck working as it should. Carrie at the counter and all the mechanics were SUPER professional, compentent, and nice. Clean, comfortable waiting area. Totally fair and reasonable prices. No extra nonsense or upcharges. Highest recommendation if you have car issues in Humboldt. Fantastic! Top marks.

I was impressed with this business when I first arrived, they did well with the standard…read moremaintenance and they had good customer service. However, when I went in with something less common, they basically either could not do it or did not want to do it. I was smelling gas, and their response was "We could not find anything". I took it to another shop, they dropped the gas tank and found a hole in the tank.

Great service! Wayne and Guthrie are top of the line mechanics. Friendly staff . They have done…read moreimpressive work on all of my vehicles .

Wayne is awesome. I…read morecame here after first stopping by Antich Automotive. The guys at Antich were busy, I understand that, but they were rude and would hardly speak to me. When I stopped in at Wayne's he was extremely busy too, but he was friendly and took the time to make sure I had all my questions answered. He even answered a couple of my calls after-hours when I came up with more questions. It was painfully obvious that I know very little about cars, but Wayne was very helpful and answered everything without any hint of condescension. Whereas most mechanics I've been to tend to say, "Well, that part does [insert unintelligible mechanic-language here]." Since I have no idea how much most parts tend to cost, I went to Google to compare his estimate with prices I could find. Turns out, he's actually quite reasonable! Another thumbs up for Wayne. I went back in a couple of days later to see how things were going on my vehicle. (There were multiple jobs ahead of mine, and due to safety concerns with the car, I just left it at Wayne's.) Wayne and I started talking, turns out he's a really cool, honest guy. There were several things I wanted to have done where he would say, "I could do that for you, but I don't really do a lot of that here. [Insert Name] down the street could do that for less and probably do a better job." What? I don't think I've ever heard a mechanic say that. Last I checked, most people would go ahead and do the requested task without saying "So-and-so down the street would do that for less." Fantastic service!

One of a kind mechanic. Very detail oriented & answers all your concerns. Thank you for taking care…read moreof my prius Petr!

Petr rocks as a technician, honest, straightforward and thorough!! Plus you can often see your…read morerepairs on his YouTube channel.

Amazing customer service, wonderful pricing and my repair was completed quicker than expected! I've…read morehad no issues since!

Hats off to Jessie and Lyle at JL Automotive, the dynamic duo that saved me on short notice. Jessie…read moreand Lyle are always friendly, prompt and fairly priced. Lyle got my car fixed up and out the door in not time. Consider JL Automotive for all your automotive needs, from classic cars to new cars. You name it, they can fix it!!

I want to say.... If you need your auto, truck, etc.. certified... call this place. They are $150…read morecheaper than Johnson's automotive just up the street. I'm a victim of Johnson's terrible customer service and they are just plain dishonest. Quality service at Broadway Automotive.

Needed a smog check for my daughter's car along with an oil change. Made an appointment & was told…read moreit would take 2 hours. Hour & a half later got a text with recommendation of services that I could approve or not approve. Pretty cool. Great job!

I started taking cars to Ron's around 2014 and was always happy with the service - quality work…read morefairly priced. Once Jason took over the shop things went downhill. I had a problem with my brakes, took it in, got some work done, and was told they were now fine, and that brakes on this make/model of truck always had a soft pedal. Drove it, took it back, had them work on it again (for free). The brake issue was resolved - for about 250 miles. Another car had a rack-and-pinion job done - lo and behold, two years later I had a different mechanic look at the steering and pointed out to me, while it was still on the rack, that the job hadn't been done well, and that I'd likely need it done again (for the first time???) in a few thousand miles. Nice people but after those two experiences I'm done.

Great people! Got our transmission done in the time they estimated. No messing around and were…read morereally easy to work with. Thanks again!

My car broke down on a business trip up to Eureka from the Bay Area. I was recommended Eureka Brake…read more& Automotive, and it was one of the best recommendations for a mechanic I could've ever asked for! Shane and Marcus were so helpful. I was on a serious time crunch with this happening on a Friday and I needed to drive home that Saturday. They were able to take a look at my car and diagnose the issue. They were super professional and were able to break everything down into layman's terms for someone who doesn't know much about cars. They even helped connect me to a rental car center for me to get home safely to the Bay Area. I could not recommend Eureka Brake & Automotive more!!

Eureka Brake and Automotive always provides me with the best diagnosis, care, and service. Thank…read moreyou!

Went in first thing in the morning, a few weekends ago for an oil change and to make sure…read moreeverything under the hood was running well. The wait wasn't long. Staff was fun to chat with and helpful. Very knowledgeable mechanics. I will be back. I understand why their ratings are what they are. Glad to have found a personal mechanic. Maintaining a car isn't cheap, but I thought prices were affordable for everything I had done.

This is my first negative review ever. These people are…read moreterrible. I made an appointment to have my car approved after being totaled and repaired. The state insists that you take it to an approved repair shop and have it pass brake and lights , etc. They told me it would be $350. My windshield needed repair and they failed my car because of it. (FYI, that could have informed immediately it couldn't pass unless the windshield was replaced) After returning to pick up my car. And getting the failed paperwork . They said that they could have my windshield repaired so it would pass. ( They charged me $400 plus tax) I made the appointment to have them fix the windshield. Again I brought my car in and waited. Once the windshield repair guy arrived he immediately declined to fix my windshield because it was too complicated. They then told me they would find another windshield repairman to my car. I waited two days no call. I then went to pacific in Arcata. Had my windshield repaired. Returned to Johnson's and they said it would be another $400. Because they would have to recheck everything. Of course I wasn't going to pay them another $400. I drove a block to Broadway and stopped at Broadway Automotive. They would only charge $250. I just believe in good customer service. I would never suggest anyone ever going to Johnson's auto for anything.

From my first phone call to them to me picking up my car after repairs was totally seamless. When I…read morecalled to make an appointment they were attentive and professional. I was scheduled within a few days. Dropped my car off at 8:40 am and received a call less than 2 hours later that the repairs were done. Cost came in exactly as they had quoted me. Very satisfied.

Great mechanic, James. I did not catch the name of the man working in the front office but he was…read morevery polite and informative. Pretty fair price for the job. Good value.

I had a piece of molding underneath my car come loose. I had been here before, to have my oil…read morechanged, I trusted their work and they were open on a Sunday so I brought it in. They clipped the piece of molding back on for me, and didn't charge me. Since I had been here before, I also asked them to do another oil change. When I picked up the car from the oil change, there was a problem. The oil pressure light, and the check engine light were on. The oil level was good, so I took the car home, and then the following morning, I took the car into a separate shop for a second opinion on what was wrong When they ran the check engine light, it said that the oil pressure sensor was stuck. Apparently what had happened, was during the oil change, a prong from the oil filter had broken loose,, and it was blocking the oil pressure sensor. I went back to Firestone and spoke to the manager. I'm sorry I didn't write down his name He called over to the second shop where my car was, and the mechanic at the second shop explained in detail what had happened. Based on the situation and the explanation, the manager. At Firestone agreed to cover the cost of Getting my car fixed. The sensor situation was fixed with no out-of-pocket cost to myself. As I mentioned, I had been here for oil changes, quite a few times before, and nothing had ever happened. I get it, unfortunately, sometimes things happen. It's not that something happened, it's how the shop handled the situation. They absolutely took care of it to my satisfaction, I got my car fixed, and I would still bring it in for an oil change again. Thank you for taking care of me.

My duaghter went in. They charged to diagnose a problem which basically is reading the error codes…read more Needed to replace the catalytic converters. Her car has two of them. The price they quoted for the parts was approximately 100% more than the actual retail cost. The error code indicated that one of the converters had failed. They decided to change, and charge, for both. In addition the price they quoted for replacing a cabin air filter was $74 for the filter, and $24 for labour. The filter actually costs $11. I called and they told me the cost of the parts are what they are charged by Auto Zone. Of course when I checked on Auto Zone this turned out to be incorrect. My perception is that they tried to take advantage of somebody who has very little experience in dealing with car issues. A really terrible experience.