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Firestone Complete Auto Care

2.4 (42 reviews)
Closed 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

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Recommended Reviews - Firestone Complete Auto Care

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The honda invoice stating my rear brakes WERE NOT DONE!

If I could give HALF a star, I would. CUSTOMERS BEWARE: I brought my Honda CR-v into this location on 5/3/2022 for an oil change along with brakes and roters. They had a special going for a tire rotation for $10 so i also added that. I dropped my car off at 12pm, and was called at 3:30pm for a report on my vehicle. He told me I needed a new battery, 4 new tires and some filters changed. I told him and i quote "I just want my brakes and my oil change done today." And then we proceeded to hang up. Flash forward to today 5/4/2022. I took my car to the Honda dealership to have my battery tested there, they also offered to do an inspection on the car. They told me my rear brakes were needing to be replaced and my tires needed to be rotated and aligned. I was absolutely shocked because i had obviously assumed it was done yesterday after paying an almost $700 bill at the Firestone. I immediately called Firestone and explained the situation and also included that i had WRITTEN proof that they had said my front/ rear brakes were done and a tire rotation (Which i will include pictures below). The guy (Ken) denied he wrote that down, which was fine because I literally was looking right at it and I'm not stupid. Also that I needed to take my car back up to Honda and get a refund for the tire rotation because he had specifically done that himself and he said all of my tires were even tread. When i spoke to Honda, they let me know my tires were 100% NOT ROTATED. The bad tires were in the front. I asked to speak to the manager at Firestone and he also told me that he trusts the rotation was done when I clearly know it's not. Very very irritating. All I was given was attitude and they did not work with me at all. DO NOT GO HERE!!!! They literally blamed the whole thing on me saying I declined the rear brake service and only wanted the front done. My car was here for 6 HOURS! And they more or less did nothing but an oil change. I have attached pictures below.

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10 years ago

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13 years ago

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Review Highlights - Firestone Complete Auto Care

Recently took my car in after seeming an oil leak and Bryon was proactive to go further and not just settle a possible overspill but rather replace a seal as well.

Mentioned in 2 reviews

Read more highlights

Honest Automotive

Honest Automotive

(15 reviews)

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

Firestone Complete Auto Care - tires - Updated May 2026

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