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Jiffy Lube

2.6 (38 reviews)
Open 8:00 am - 6:00 pm
Updated 1 month ago

Services - Jiffy Lube

Check engine light

Engine oil light diagnosis

Auto general diagnosis

15 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Jiffy Lube Photos

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Recommended Reviews - Jiffy Lube

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Service
Nicole F.

I go pretty far out of my way to visit this Jiffy Lube location. The staff here is incredibly knowledgeable and friendly. The customer service rep at the desk, Nataé greets you with a smile and always makes great service suggestions. The waiting area is kept clean and there's always coffee available. Free WiFi signal is reliable and helps to get some work done. The wait is always reasonable as they work hard to take care of your needs and get you going with the rest of your day. Service tech Shawn is super helpful and friendly. I recommend this Jiffy Lube location to anyone. They do auto care right!

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2 years ago

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Jiffy L.

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2 years ago

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Jiffy L.

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9 months ago

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Jiffy L.

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1 year ago

Very rude and unprofessional, not to mention extremely slow. Made very smart remarks and tried to upsell me on everything. DO NOT recommend!

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Jiffy L.

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2 years ago

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2 years ago

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5 years ago

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1 year ago

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7 years ago

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5 years ago

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1 year ago

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5 years ago

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9 years ago

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6 years ago

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16 years ago

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5 years ago

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5 years ago

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3 years ago

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7 years ago

The service was excellent. Jiffy Lube is where I always go for my oil changes.

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Customer S.

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3 years ago

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Jiffy L.

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4 years ago

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9 years ago

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9 years ago

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5 years ago

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8 years ago

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6 years ago

Great customer service from entire crew. Hands down the best jiffy lube location I have been to. I will be returning.

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7 years ago

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10 years ago

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10 years ago

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11 years ago

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10 years ago

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11 years ago

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8 years ago

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11 years ago

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11 years ago

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13 years ago

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13 years ago

They are courteous, but they are not honest, and they always want you spend more then necessary.

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Review Highlights - Jiffy Lube

It is at the end of a small shopping center across from Lowes Foods at the corner of High House and NE Cary Parkway.

Mentioned in 2 reviews

Read more highlights

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Honest Automotive

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5.0
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Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

Cary Car Care

Cary Car Care

4.3
(66 reviews)

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.

Tao Auto

Tao Auto

4.4
(27 reviews)

Absolutely the worst experience--avoid this shop at all costs!…read moreMy first visit years ago was awful, and while the owner did make things right, the shop manager was rude and unprofessional then--and nothing has changed. Recently, I had another terrible experience that confirmed I will never return. Three years ago, I paid Tao Auto to replace my timing belt and water pump for the first time. My truck had 322,000 miles at the time. Fast forward to NOW: my truck started making strange noises, so I took it to nearby mechanic. They told me the water pump was leaking and the timing belt needed replacing. So I had my truck towed to my regular mechanic, who said the same thing--and even noted the parts looked like original factory components. That's shocking because I paid Tao Auto for this exact job three years ago! My truck now has 356,000 miles, meaning only about 25,000 miles since the repair. Major repairs like this typically come with an 80,000-mile warranty, so I called Tao Auto. The manager was unbelievably rude and dismissive, repeating that the warranty was only 12 months and insisting they used "good parts." No accountability, no willingness to even inspect the vehicle, nothing. As a paying customer, this is unacceptable. It makes me question whether the work was ever done properly--or done at all. This shop clearly does not value honesty or customer service. The manager's attitude and honesty is the reason my first visit was horrible, and it's the reason I'll never go back. If you care about your vehicle and your money, stay far away from Tao Auto.

Tao Auto is the Best!!! They deliver Superior Value and…read moreCustomer Service Every Time. We recently had a safety concern with our Toyota. Even though they were booked solid, they worked in my daughter's car and took care of it so she could get back on the road safely and make her trip to Wilmington. They are the epitome of Customer Service and Value!

Jiffy Lube - autorepair - Updated July 2026

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