1. Black's Tire & Auto Service

    0

    Apex, NC

    Black's Tire & Auto Service

    4.3 (60 reviews)
    Closed • 7:30 am - 5:30 pm

    Get pricing & availability

    Response time

    5 hours

    Response rate

    80%

    Services - Black's Tire & Auto Service

    Tire balancing

    Tire installation

    Tire repair

    Black's Tire & Auto Service Photos

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    Recommended Reviews - Black's Tire & Auto Service

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    4 months ago

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    1 year ago

    I brought my truck first thing in the morning. I was out an hour and half. That's replacing two tires, balance and alinement.

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    6 months ago

    Been going to Black's Tire stores for years. The Apex location always delivers great service and fair prices. Highly recommend

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    1 year ago

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    7 months ago

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    1 year ago

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    1 year ago

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    9 months ago

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    1 year ago

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    1 year ago

    Great customer service and pricing. Have been going here for 10 years. Highly recommend.

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

    Very impressed by their professional and courteous service I have a vintage jaguar that they serviced very happy with their quality of work

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    2 years ago

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    3 years ago

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    3 years ago

    Top notch customer service, very reasonably priced, communicative & efficient! I go to them for everything!

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    2 years ago

    Customer service is second to none. Always honest and never pressure you into something you don't need.

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    2 years ago

    Very happy with their service and prices, they did service on my Jaguar reach required a lot of service

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    3 years ago

    Always have good service and pricing here. Fast turn around no surprises. Will use them again.

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    3 years ago

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    4 years ago

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    8 years ago

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    2 years ago

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    4 years ago

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    3 years ago

    Excellent service, very friendly and helpful. No pressure sales and work done well and quickly. Car was spotless when returned.

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    5 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    8 years ago

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    11 years ago

    Fast and Friendly Service with competitive pricing on tires and labor.

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    8 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Black's Tire & Auto Service

    Review Highlights - Black's Tire & Auto Service

    “My go to guy is Bill; however Randy, Dave, or Thorne will also take great care of you.”

    Mentioned in 4 reviews

    Read more highlights

    Discount Tire

    Discount Tire

    (145 reviews)

    I had such a fantastic experience at Discount Tire in Cary! I have to give a **huge shoutout to…read moreKris**, who was absolutely awesome throughout the entire process. Before choosing my new tires, Kris did a full tire consultation with me and even went out to my car to personally evaluate the tires I currently had. He took the time to ask what I actually wanted out of my tires and then walked me through my options based on those needs. He compared the tires I previously had--which were significantly more expensive and had considerably less mileage on them--with other available options, and explained everything from expected mileage and safety to fuel efficiency. I never felt rushed or like I was being pushed toward the most expensive option. I actually felt like I understood what I was buying and why it was the right choice for me. I had made an appointment online beforehand, and from the consultation to having my new tires installed and getting an alignment, the entire process took **about an hour and 15 minutes**. The efficiency was seriously impressive! I also want to mention something that made this experience especially meaningful to me. As a young woman who doesn't know much about cars, I have a pretty strong aversion to anything mechanic-related. I usually feel awkward and out of place in those environments and honestly tend to dread going. That was NOT the case here. I immediately felt comfortable at Discount Tire in Cary. Everyone I interacted with was welcoming, helpful, and genuinely kind. And again, **special shoutout to Kris**--he was knowledgeable, patient, and made the whole experience feel easy and comfortable. It's rare to leave a tire shop actually feeling good about the experience, but I absolutely did! Thank you to the whole team at Discount Tire in Cary, and especially Kris, for making what I normally consider an intimidating experience such a positive one!

    Absolutely fantastic service and pricing (they also price match out the door which is great). Their…read morestaff is knowledgeable, friendly, and efficient while not pushing services upon you. The service quality is top notch along with their certificates for tires; even their tire repair policies are quite good. Would highly recommend and will be returning for future tire needs.

    Just Tires

    Just Tires

    (46 reviews)

    I visited the Just Tires location in Apex,(thanks Ms. Downing for your immediate assistance) where…read moreJohn is the manager, after experiencing a very disappointing situation during my previous visit to another Just Tires location in Wake forest ,NC. During that visit, there was confusion and disagreement regarding the work that was supposed to be completed on my vehicle, including concerns about my tire sensor and whether certain services had actually been performed. Unfortunately, I did not feel that the situation was handled professionally, and I left feeling frustrated and unheard. When I visited the Just Tires location in Apex, John, the manager, completely changed my experience. He took the time to review everything, made sure that all the services that were supposed to be completed were actually done, and provided me with records to confirm what had been completed at the Apex location and what had not been done previously. John also took the time to explain other issues that I need to address with my vehicle, which I greatly appreciated. I cannot begin to thank him and his staff enough for their professionalism, dedication, and the level of customer service I had grown accustomed to receiving from Just Tires. John continued to apologize for my previous encounter and genuinely wanted to make sure I was completely satisfied with the services rendered. His willingness to listen, investigate the situation, and make things right truly meant a lot to me. Thank you again, John and the entire Just Tires Apex staff, for your excellent service, professionalism, and for making me feel valued as a customer. You restored my confidence in the customer service I have come to expect from Just Tires. Michele

    I had an appointment at 6. Drove two hours to get there. They DONT HAVE CONVENTIONAL even though…read morethey advertise it in their website. Then claimed they couldn't do my oil change at 6pm (my appointment time) and they close at 7pm. He claimed the guy working was already in a bad mood for having to work late. As a customer I was fine paying for higher than conventional but to not do my oil change because you have staff issues or staff that doesn't want to work is unacceptable. I would not recommend. You are going to go in expecting one thing and you'll get bamboozled ending up wasting your time and spending more money. I ended up going to MR TIRE IN APEX. They took me in short notice. GO THERE. Their reviews are higher as well.

    Cary Car Care

    Cary Car Care

    (67 reviews)

    My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

    Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.

    Black's Tire & Auto Service - tires - Updated October 2026

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