These folks saved me the other day. I got a flat tire while out with my child. Had to pull into…read moretheir lot and was floored to see my luck, i ended up at a meineke! They didn't hesitate to help me. Checked for a spare. Put it on. John, the manager, priced tires for me. He told me i didnt need to feel obligated to purchase through them. He was so kind and so honest. The men who did the change on my wheel did so carefully and listened to me speak of how shocked i was about my flat and how happy i was to find them there, so politely. We had no money and just moved here, i was worried about getting home. Meineke solved it at no cost to me and got me home safely. We will never forget their kindness and will recommend them with the highest esteem.

Good group of guys at this place. Inordinately pricey charges, but in their defense, one guy did…read moregive me a heads up on saving money, as my dealer was liable for the fix via extended warranty. Anyway, they were all knowledgeable and easy to talk to. The waiting room was normally clean, as was the restroom. They kept me up to date on their progress by text. Totally cool experience.

I found the experience of getting new batteries great! My service agent Tyler was such a…read moreprofessional and helpful. They have multiple bays to handle lots of jobs. Best of all the price was the best in town. I had a wonderful experience and would recommend Chapel Hill Tire.

I have been there 3 times for tires. i inquired about an inspection on 2nd visit and got an entire…read morelist of mandatory fixes to pass. The next day a different station passed me without demanding any other fixes from Chapel Hills list Went back today, and got quoted insanely high prices after telling them of lower prices elsewher. This place will try to squeeze you for every penny they can. Do not trust them

Gia and the crew at Honest were awesome in getting my issues resolved and getting me back on the…read moreroad. I appreciate their level of professionalism.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

I live in this area but this is my first visit. The location is prime. There is lots of parking…read more Everything inside is clean and quiet. The waiting area is comfortable. The rest room is clean. The team was super helpful. These folks were friendly as well. The service is immediate, and in my opinion, trustworthy. I will be returning. In this day, finding service for my vehicle that is close, clean, customer-centric and trustworthy is rare and surprising. I definitely had a pleasant experience. I give them more than 5 stars.

I'm a big fan of Chapel Hill Tire and should have written a review sooner. They've serviced my…read moreToyota, Kia, and Tesla over the past few years, and I've been pleased each time. Professional team members like Chance make scheduling easy, offer transportation if needed, and communicate well throughout the process. Their prices are reasonable, and even though it's a chain, the Crabtree location makes me feel like a neighbor.

I went here today for the first time on a whim to get my state inspection done and I'll definitely…read morebe going back for any other car repairs/needs I may have. They were fast and friendly! Didn't try to trick me into getting things done that weren't needed and didn't try to sell me anything unnecessary. I was in and out in less than 30 minutes! What a great, stress free experience!

overall i m happy with their service, and if they make a mistake, they will fix it...read more

I started coming to Carfix because the previous auto repair shop sold their business to Carfix. I…read moredecided to give them a chance and so far they've been reasonably priced and honest! It's easy to make an appointment and everyone is really nice there. I appreciate their feedback and never feel like they're trying to take advantage of me. I even asked about adding a hitch to my car and they referred me to Uhaul saying it would be a better price because they do that more frequently. That impressed me! The reason this review is a four star and not a five star is due to them applying a real sticker to the inside of the windshield after an oil change. Not like one of those plastic decals that is easily removed but a legit sticker with glue. I got an oil change some months back and they applied a sticker that was a real B to get off! I have all my interior windows tinted with a ceramic coating - including my windshield - so I don't want anything on my windows that could damage them. I was lucky to be able to easily get the sticker off with minimal glue residue but I handled it immediately. Had I let my car sit in the sun even for a day the glue would have adhered to the window and I would have had to use chemicals which could have damaged my tint. I had forgotten about the sticker until yesterday. I referred my best friend to Carfix and she was stoked with their great service. However, after we picked her car up she saw the sticker. I tried to help her get the sticker off but it was seared onto the window peeling in little bits leaving paper and glue and not coming off. She had to take a razor to her windshield to get it off - something I cannot do because of the tint. Ultimately, I'm not sure why they believe it's a good idea to apply a real sticker to the inside windshield when it'll sit and bake in the sun making the sticker virtually impossible to remove. It's also pretty presumptuous someone even wants a sticker applied to their car in the first place. Honestly, I always peel the oil change decals off cause I don't need to be reminded of when to get an oil change and I don't want that ugly sticker in my face when I drive. They might want to consider another option or ask if someone would want a sticker on their windshield in the first place. Other than that, they're great! So if you go for an oil change, you might want to let them know if you don't want the sticker on your window if this is a practice they're going to continue.

I recently visited Car Fix and, while the shop did provide a diagnostic with pictures and…read moreexplanations, I found the information less helpful once I looked more closely at what was actually being presented. The pictures included arrows pointing to various parts, along with recommendations and explanations, but the parts shown did not appear visibly worn or damaged in the photos. In several instances, the same type of recommendation and explanation was provided for different components without clearly showing or explaining what specifically was wrong with each part, what condition it was expected to be in, or why replacement was necessary at that time. I appreciate the effort to document the vehicle with pictures, but simply identifying a component and recommending replacement did not provide me with the level of detail I would have expected to understand whether the work was necessary. A diagnostic was provided at no charge, which I appreciated. However, I did not find the diagnostic detailed enough to fully understand or substantiate the recommendations provided. The actual service recommendations and pricing raised additional concerns. I was quoted significantly more for parts and labor than what I was able to find elsewhere, and additional parts and services were recommended that were not part of the service I originally requested and did not appear, based on the information provided, to be directly related to the issue I brought the vehicle in for. When I explained that I had found the requested service at a lower price, I was still strongly encouraged to proceed with Car Fix's recommendation because the part wouldn't be fixed correctly. I understand that a professional shop may identify additional concerns during an inspection and should bring those to a customer's attention. However, there is a difference between informing a customer of potential maintenance and strongly recommending additional work, particularly when I clearly stated what service I came in for. I provided the quote from a 2nd mechanic and was told "I cant do that. There will be parts missing". No flexibility in cost or repair work. For me, the combination of outrageously higher-than-expected pricing, additional recommendations, and the pressure to authorize services made the experience difficult to justify. I would have preferred clearer evidence showing the actual condition of each recommended part. I would encourage anyone considering Car Fix to get a detailed written estimate, ask specifically what is necessary versus recommended, and compare parts and labor pricing before authorizing additional work.

I had a fantastic experience with North Raleigh Auto Repair. They answered every question I had…read morequickly and were incredibly kind, which has not been my experience with many other auto repair shops. They were respectful of my time and pointed me in the right direction for solving my problem. I will be recommending them to others in the area for any auto repair needs

Great customer service. Unfortunately, they were unable to resolve my reported rattling at high…read morespeeds. I still walked out with an approximately $500 bill for a part replaced for their diagnosis of different noise. I thought I was getting issue I reported resolved. I wish I could use that $500 for my reported problem or known it was a trial & error fix.

They were absolutely amazing! We came in for a tire change, they asked if by the end of the day was…read moreok. We said as soon as possible is preferred, as we are out of state and have a 12 hour drive ahead of us. We left to get a coffee and came back and only had to wait another 20 minutes before the car was being lowered down and finished. Excellent service! Amazing customer service!

We've taken our vehicles to this tire and service center for many years and when it was Atlantic…read moreTire it was a convenient location with good quality service. Since it changed to Assurance Tire the quality of services has declined and prices have gone way up. Last week was the final time we will have service at Assurance Tire. We brought the SUV in for tire rotation and simple oil/filter change. Rotation was free and the oil change was $115 (similar with dealership prices). After the car was home we noticed a large puddle of oil on the garage floor and we could see the trail of oil on the street in front of our house. We brought the car back to Assurance and they said the gasket they replaced had a tear in it. The car was basically out of oil so they replaced the gasket and the oil. The next three days we continued to see new oil drops on the garage floor so we took it to the Lexus dealer. They said it was likely a cracked oil filter cover and the undercarriage of the car was covered in oil. We paid for the new part and cleaning. Assurance did not offer a discount or refund of the botched oil change nor did they offer to clean the mess under the car. They did offer a future oil change for free, but given this experience we'll pass on that. Assurance did give an estimate for them to replace the front brakes and flush the brake fluid; Lexus gave us a quote for the same at $70 less than the Assurance quote. Do you think we are going to trust Assurance with our brakes when they can't even do a simple oil change correctly? About a year and a half ago I got a quote from Assurance for a brake job on my truck which was about $200 more than I paid to have the job done at the Honda dealer. I'm not going to tell anyone where or where not to have their auto service done, but the advice I can give is to check around and maybe the prices at the dealerships are competitive or better (as in my case). I will give my trust to a business that wants my future business and shows they actually care.