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    Firestone Complete Auto Care

    3.4 (99 reviews)
    Open 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    Reviews With Photos

    Mal servicio el mecanico me insulto feo y casi me pega fireston porfabor tomen carta en el asunto y tienen que corrern a ese mecanico que es una mierda mal servico por parte de el Edi fue quien mea estado alludando para que el carro quede vien pero el mecanico no save aser su trabajo y es una mierda

    My bent rim

    So have been to a lot of firestones. Gotta say this store is great. Techs are honest and will always tell ya the truth. Had bent rims @ $700 each and they called a guy to see if he could fix it instead of spending a fortune buying a new one. Again top service techs. Then had low tire pressure. They checked all before I left. When leaving an older lady pulled up saying she had low tire pressure. They jumped right in and checked her 4 tires. Never witnessed such service in the auto repair business. God bless them

    Drew S.

    Yelp Fam! The weather outside is frightful & that means that flat tires are standard in the winter. Luckily Jeff & the Team at Firestone really helped me out. I was headed to work when I noticed our car had a flat tire, after frustratingly searching for mechanics. My fiancée gave me the number for Firestone, I spoke with Jeff, who was super helpful and knowledgeable. After a brief conversation about my issue we agreed that We should have the car towed to access the repair. In a flash our tow truck arrived, I met up with Jeff at Firestone. He logged my information and assured me he would take care of me. He had a mechanic assess the tire and gave me estimates for the repair. Even in this crazy time jeff was able to help and provided great customer service. The Firestone was clean, everyone had masks, hand sanitizer was available & the bathroom was clean as well. While I waited I chatted with jeff and by the time we finished our vehicle was almost done. Overall what could of been a very stressful situation was sorted out with tact and efficiency. I would recommend Firestone Complete Car for any tire repairs, they were very professional. Big shout out to Jeff!

    Check your receipt for upsells that you don't need and aren't told to you!
    Caroline L.

    I live within a mile of this location so it's suuuper convenient to come here... until it's not. I called on Wednesday to see if they had the tire I needed for a one-tire replacement, they said yes and quoted ~$250 for one tire. Super high price considering the tire itself is $150 but, whatever, convenient. I dropped in the next day at 9am to get it replaced and they said it would take all day, that I could pick up at 5pm. I asked if I could make an appointment and avoid the long wait. They said yes, 9am Friday. I dropped it off and they said 1.5-2 hour wait. Seemed silly for having an appointment and needing ONE replacement but okay. I went to a coffee shop (that'll get exceptional reviews! Mugs around the corner!) and got caught up in work so came back at 1:20pm. When I walked up, two women were outside on their phones and didn't look up or move at all. After a few minutes waiting in an empty lobby, a man came by with a plate of lunch to say "someone will be right with you". After another 5 minutes of waiting someone came in and said they were working on it... right now, and it'll be another 15 minutes (it took another 45 minutes). The woman working was at least explanatory that an appointment "helps" and they're busy because "there's a sale right now" so... $15 measly dollars off and 4.5 hours later I'm still waiting. Also: she popped in to say the person working on it said one other tire needs to be replaced bc it's bald. Lmaoooo wish I could say "cool can you do that one, too?" but I'd rather never come here again and not risk another 4.5 hour wait. Also, I don't believe them as I get them checked at every oil change and last time they were more than fine. Helpful suggestion: be like my dealership and give a number to text for updates and questions, and also... hold your actual appointments and give realistic expectations. If I could EXPECT a 4.5 hr wait for ONE tire I would be annoyed but at least prepared for it, or choose to go to Mr. Tire instead. OH WAIT. Was able to pay and looked at my receipt, which has "road hazard protection" which I a) never asked for and b) wasn't told about. At least give me the option when it comes to up selling??? Definitely got a refund for this $26 bogus charge! Again, the woman working the desk was sweet and helpful when I asked, and she took my annoyed tone in stride. If I could review just her itd be higher as I'm sure she's told to add the hazard BS or it auto-adds. So if you do ever come here (please don't) check your receipt, make sure you don't need your car all day, and have low expectations.

    Lovely waiting area

    Make an appointment for 10am, wait, your car won't even be pulled into the garage until 11:45 while you continue to wait in the seating area with no notice in between. For something as simple as a 30 minute oil change be prepared to wait 3 hours for $100+. Never again.

    Kevin G.

    This place is a lifesaver. They are busy due to the location and these guys are out thru the grind but they knock out the work and they help people out. They plugged my tire from a nail and really helped me out. Will be back !

    New set of four Firestone All Season tires.

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    14 years ago

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    11 years ago

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    Bridgestone S.

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    11 years ago

    Awesome service from Jimmy who was willing to stay late and sell me a new battery in a pinch. Thanks man!

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    10 years ago

    I drive a lot and my tire warning light was on I want to say thanks TY for helping me I always use this store.. Thank you!!!

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    Page 3 of 3

    Ask the Community - Firestone Complete Auto Care

    Does this store sell rims?

    Hello Sheldon, we appreciate you reaching out to Firestone with your question. We do not sell rims at our stores, but we are more than happy to help you find tires for your vehicle. Please let us know if we may be of additional assistance. ^Katrina

    Don’t See Your Question? Ask Away!

    Review Highlights - Firestone Complete Auto Care

    Got a flat tire the other day and looked up the nearest tire place to go to on my phone and this Firestone location came up.

    Mentioned in 2 reviews

    Read more highlights

    St. Paul Bp Auto Care

    St. Paul Bp Auto Care

    (17 reviews)

    Midtown Belvedere

    This first paragraph and the 5 stars is specifically about the service station. My vehicle was…read moreoverdue for an oil change, and my wife complained about the tire light coming on. She called this station and the person said to come on in. She was quickly tended to, and the vehicle was ready in a hurry. We live just a few blocks away and had never had a reason to use the service station, but will definitely keep it in mind for future needs. The price was reasonable, service was good, and they turned off the oil change light and TPMS light. As for the gas, I've only filled up a few times because the price is high. I understand, it's the city and land isn't cheap, but for me, I am usually looking for a lower price, so it's only been during an emergency that I've used the gas pumps. But, it's nice to have a gas station so close by in case it's needed, which it has been a few times.

    Its 6pm in midtown Baltinore and easily the worse rain storm I've seen in decades…read more The hail is golf balled sizes, trees are blown over, the roadways are like wading ponds, its booming thunder, its lightening and visibility is poor at best. Many drivers are pulled over and like eight other cars I pulled into BP to avoid having my windshield cracked, getting in an accident or worse. All of a sudden an angry man came from inside the building yelling, move! Out-out, get off the lot! Sir, not only are you mean and lacking compassion what I wanted to say is I need gas you careless person!

    Hollenshade's Auto Service

    Hollenshade's Auto Service

    (102 reviews)

    Hollenshades is an honest auto service. I recommend them highly. They only fix what needs to be…read morefixed.

    Hollenshade's, what happened? I've been a solid customer for 20+ years, I take good care of my…read morecars, and I've always trusted your shop to do honest work. Like everybody, I waited patiently in your thimble-sized office, navigated your comically undersized lot, and quietly appreciated the humor of your staff through the years. Thank you for that. So why today was I met by two new faces at the service desk with such a strikingly different attitude? I was surprised to hear oil changes require advance appointments, and you now prefer online. I mean, sure, I can do that. But when did that change? And why was a technician I've never seen before so condescending about it? He was downright hostile. Then the other guy chimed in and accused me of interrupting him. Honestly, gentlemen, I asked myself, "Is it worth it to schedule an appointment with you, if I know it's going to be you calling me to tell me any additional work that may need to be done? Do I trust the two of you?" The answer in that split-second moment was no. The arrogance, sarcasm, and belittling behavior by this pair made me realize I wouldn't trust these two to be the communicators of my mechanic shop. When I asked where the two old guys went, Kyle said with a smirk, "They went where all old guys go." Um, did they die? No, they retired, thankfully. Old guys from the desk, you are missed by your customers! Maybe it's the same great mechanics working behind closed bay doors at Hollenshade's, I don't know. Two guys I've never seen before told me things about how the business works that I've never heard before and treated me in a way no one at Hollenshades ever treated me before. Which leads me to the conclusion that this is not the same Hollenshade's I've trusted for over 20 years. I'm genuinely disappointed that I need to find a new mechanic. I honestly don't know what's happening at Hollenshade's anymore.

    Holabird Tire & Auto - Engine diagnostics & repair

    Holabird Tire & Auto

    (31 reviews)

    Broening Manor

    Excellent customer service! Friendly, efficient and attentive to details. Highly recommendread more

    The journey of a thousand miles, starts with one step. As soon as I stepped into the showroom...ok,…read morethe lobby, which looked like a showroom, I was treated like a "Valued Customer"...you know the words. Lots of businesses use them, but Holabird Tire and Auto means it. I'm talking from the moment I walked in, I was greeted by a man who looked at me when I came in and actually said hello. That may not seem like a big deal to you, but how many times have you gone someplace and the person sitting there, didn't even acknowledge you? It's like you don't exist. I don't like being treated that way. I knew I made the right choice to bring my vehicle to them. They give a darn about the customer. I was happy as a lark because I knew I was going to get quality service...and that's in just the words: "Hello. How can I help you"? Everything was neat and orderly. No grease all over the place or abandoned auto parts everywhere. No ripped upon chairs with duct tape on them. And trust me, on my journey to find a decent auto repair shop, I've seen some real sloppy and disgusting places. Once, a "mechanic" lost his tools at a place I visited. Couldn't find them anywhere and once he did that, I had to leave. The only reason I stayed as long as I did was because it was raining and I couldn't get my umbrella to open up fast enough. Plus, the proprietor promised deep discounts. Well, cheap is definitely CHEAP! No thanks. Let me continue with the showroom...um, lobby. It was very nicely laid out. Awesome rims & tires were on display in a nice/arrangement. There were very comfortable padded chairs. Not the old fashioned metal fold ups...you know the ones. They grab you-um- where you try to sit. Painful, indeed. At Holabird Tire & Auto, you don't have to worry about that. They even have a nice table and chair set for the future car owners...they have their own little table, complete with toys for them to play with. It definitely helps keep the little drivers from driving you crazy. Gives them something to do while mom and dad wait. Oh yeah, I almost forgot-there's coffee for those who may need or want an eyeopener. To top it off, there's a pinball machine in the showroom...ok, lobby. I'll get the hang of that sooner or later. I'm not even kidding. It's great! Here's where the rubber meets the road-YOU CAN'T BEAT THE SERVICE. When the tech took my auto in to diagnose the problem, I had every confidence that I would be given the straight story...not a lot of word salad and untruths just to jack up the price. I am so thankful because without their help, I would have been stranded on the road somewhere cursing and crying. Holabird Tire and Auto gives quality service, not lip service. They respect the customer and they keep their clientele informed. Rather than shove things at you to pressure you in to getting high dollar things done, they give you the information, explain in detail and let you decide. Oh, and before I forget...everything that is brought in the shop on any day, is fixed and out the door the same day. HELLO!! Can you beat that? NO!! I could rave on and on, but I have to say, the value is beyond compare. They even do small things that you don't ask for but they know will help your vehicle remain healthy--yes! I said healthy. After all, Holabird Tire and Auto are like doctors. Whatever is wrong with your baby, they'll cure it. Take your car there when you need it to be serviced. I promise you, you won't be disappointed. I am certainly grateful for the great job they've done for me on my little "Silver Fox" - ok, dramatic...but it's my silver Subaru. I love the way they took care of it. And who am I kidding. At the age of 70, I doubt if I'll be getting another vehicle anytime soon. So, I've gotta keep this one running. They are on speed dial for whenever I need anything done to my Forester. I've already told my daughter, Desiree' and her two girls, Ashley and Alexis not to take their cars anywhere other than Holabird Tire and Auto for anything they need done to their cars. They always listen to me...you should too. BTW ladies...the restroom is awesome. No dirty, nasty, stinky facility. It's very nicely decorated, and extremely clean. Smells good &well, it's really pretty. Check it out y'all - Holabird Tire and Auto (*Now let me tell you what I really think - they're the best in the business)!

    Alloy Wheel Repair Specialists of Baltimore - AFTER

    Alloy Wheel Repair Specialists of Baltimore

    (19 reviews)

    TLDR: Great value on wheel work. Initial work had imperfections and the shop took ownership and…read morefixed within a week. I brought my BBS RGRs to Alloy Wheel Repair Specialists in Essex during their Black Friday special for a full repaint along with mounting and balancing new tires. What initially caught my attention was their promised 24 to 48 hour turnaround, which was a lot quicker than I expected for this type of job. When I arrived to pick everything up, the team immediately spotted some issues during their final inspection. One wheel had noticeable overspray, another had a chip, and a third had a few surface imperfections. Mistakes happen, and what mattered to me was how the shop handled it. They were upfront, they owned it, and they took the wheels straight back to be redone without hesitation. I received all three refinished wheels about a week later which honestly aligned more with what I had originally expected for a quality refinish turnaround. The final product looked great and I appreciated that the team prioritized getting the job done correctly rather than rushing it out the door. Overall, I am happy with the work, the value, and the experience. The initial delay ended up being worth it because I would much rather have the job done right once even if it takes longer, instead of a quick turnaround followed by do overs. The team's honesty and willingness to make things right go a long way, and I would return for future wheel work.

    Driving in a downpour,I had hit the dividing curb between turn lanes which bent the inside rim of…read moremy Toyota. My AAA Driver suggested that aluminum wheels can be repaired ! Next morning I dropped off my wheel and tire, and sure enough it was salvageable. Alloy Wheel Repair had it done in less than one hour and you can't tell it was ever damaged. I'm totally happy with the cost and outcome!!

    Firestone Complete Auto Care - tires - Updated May 2026

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