I have been a firehouse sub fan for aome time now and no matter what state I'm in, it is always great! Price has definitely gone up quite a bit. It is sad to say that it honestly isn't worth the price anymore but if I had the choice, firehouse sub would definitely be my go to sub. The service at this location is pretty nice. The female employees are nice and friendly but the makes seem to have a chip on their shoulder. The restaurant itself seems pretty clean. Not alot of hot sauce choices though. I remember a whole lot more choices. read more

I took advantage of a T-Mobile deal where I can get 2 hook and ladder medium subs for the price of 1. I ordered though the app and was quoted that it would be ready around 545pm. I arrived pretty early and there were already a few people waiting for their subs. I sat at a table and waited. Around 548, my order was ready. It came nicely packed in a paper container, and also had napkins and house datil pepper sauce as well. I took it all home. When I went home and opened the container. I saw a nice 7-8 inch sub loaded with turkey, ham, lettuce, and tomato. Mayonnaise and mustard were also added, and put some of the sauce in it as well. It was cut in half, so it would fit in my hand. It was sloppy, but delicious. There were ample amounts of turkey and ham to enjoy, and it tasted fresh. The tomatoes and lettuce in the bottom were quite fresh as well. The bread was soft and my sub did fall apart a bit, but it was ok as the meats and veggies were still good. There was a nice dill pickle included as well. I enjoyed the second sub a day later, and it was as good as the first. This was a nice deal for a little over 9 dollars. Service was friendly enough, but looked busy. The staff seemed a bit stressed as there were people waiting, but still did a good job making the sub. The seating area looked clean, but I decided to eat at home instead. For the loaded and delicious subs, I felt like it was with the wait and the T-Mobile deal. read more

Firehouse Subs - Hook and ladder sub. Got 2 for 1 through the T-Mobile deal. It was worth it! - Fast Food Near Me - Ocoee, Florida

Firehouse Subs just rolled out their new French fries, and they are delicious! Slightly crunchy, fresh, and super satisfying. Honestly, I think they should add wings to the menu next that would be amazing. read more

Had lunch at this location yesterday with my mom since this was the closest to her physical therapy appointment. We told the cashier my mom was here to get her free medium birthday sub. The cashier did not seem very friendly, but did wish my mom a happy birthday at the end of the transaction. It was kind of busy in the store, but our subs still came out hot and fresh, in a timely manner, and they did taste delicious. Firehouse subs is one of our favorite places to go for subs. It's nice that they still offer a free birthday sub and points if you sign up towards free subs. We will be back to this location. read more

Firehouse Subs - Smokehouse Beef and Cheddar Brisket Sub - Fast Food Near Me - Ocoee, Florida

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My husband and I wanted a little something for lunch and when we saw the sign for the pork and slaw sandwich, we had to try it! I understand why Firehouse subs is my husband's favorite sub shop. The sandwich was AMAZING! The pork was savory, flavorful, and perfectly tender. The slaw had the perfect crunchy and slight sweetness. Who doesn't love a good Hawaiian bun to complete the sandwich. We made it a meal and had jalapeno chips and peach cream soda. We also got a cup of white cheddar macaroni and cheese for our son. The macaroni and cheese was hot, creamy, and delicious. Our son ate the whole thing! We had never tried the peach cream soda before, but it was a great combination of fruity and creamy. The employees were friendly and provided fast service. The restaurant and bathrooms were clean and well stocked. We would absolutely return, and each get our own pork sandwich or Hook and Ladder! Rating from F to A+++, it gets an A+++! read more

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This is one of my favorite locations to visit customer service and management is beyond five stars my subs are always fresh the location is always busy but never busy enough to have my food on time. read more

Firehouse Subs - Italian on wheat - Fast Food Near Me - Ocoee, Florida

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I can't believe I am writing this, but I had not had firehouse subs until this month... then I ordered another 3 times. If you are a long time pub sub fan.. it's time to switch! read more

I was very disappointed with the taste of the food and more importantly I had paid for some soup which I did not receive. They gave me what they wanted not what I paid for and my sandwich were very sloppy seems like they put a jar of mayo on they small sandwich. read more

This was our first visit to this location. We were greeted as we walked in. Our order was promptly taken with patience as our grand daughter (9) was ordering for herself. ( Thanks, Hudson!) The orders were correct and the yummy bread was packed with meat, cheese, and garnishes. Everything was fresh. The facility was clean and well organized. Everyone was friendly. Great job to all! We'll be back! read more

Great location. Everything tasted exactly how it should from a Firehouse!! They are offering Postmates pre-order/pay right now, too! read more

My family comes here every Saturday and has been for years. The staff here is always friendly and helpful and greets us as soon as we walk in. The subs are always yummy and the ingredients taste fresh. I've even ordered one of the standard menu items and requested they switch out one of the meats and they did it no problem. And if you sign up for their rewards program you can get a free sub on your birthday, which is awesome! I have to give a shout out to today's staff because they remained pleasant when I knocked over my freshly filled large soda. It was a total flood and my dad was lucky he had moved out of his seat minutes before as the flood poured right into his seat. I offered to clean up my mess and they wouldn't have it. They were still nice and cleaned it up quickly. Thanks guys! read more

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These guys has one job and they can't do it right maybe they shouldn't be representing fireman. When you can't take direction and simply do there job. Maybe that crew needs to be retrained. And they can't even put the sub together uniformly and I don't think the know where the oil and vinegar are stored...sucked I would of give them no star if I could. read more

They treat customers and their own employees like trash. I a found hair in my sub last time i went and they always get my order wrong. i noticed how they are so rude to the younger staff and always make nasty looks at customers when people come in. read more

Very clean store and food are always fresh and goo!!!!! Staff are beyond pleasant. I come here all the time with friends and family whenever we have to go to theme parks, we come here to this specific location. read more

I don't write reviews, but I feel compelled to for this. Ordered BOGO Hook and Ladder subs and a can of Coke through Uber Eats. Received a bottle of Sprite and the subs were just gross. Described as "Smoked turkey breast and honey ham smothered with Monterey Jack, served Fully Involved® (mayo, lettuce, tomato, onion, deli mustard, and a pickle spear on the side)." There was NO CHEESE, mustard or pickle. What I did receive was drowned in mayo. The lettuce and tomato were sad. I ate maybe 1/4 of a sub, and tossed the rest. SO disappointed and such a waste of food and my money. read more

Went in on a Sunday evening and ordered the pizza meatball sub. Noticed ALL employees joking laughing playing around, cashier was profusely coughing..that's not the worst part..after consuming my order at home I got extremely sick from the food! Either it was not prepared properly or left out too long resulting in food poisoning never again will I shop at this location. Teach employees proper hygiene etiquette and proper customer as well as how to prepare food read more

I love firehouse subs. Their new sandwiches are really good! I enjoyed the spicy chicken sandwich. And my baby girl had her very first kids meal with a turkey sandwich that she seemed to enjoy as well! Staff is very friendly. They always say hello right away, and they continue to check in on you. I rate this location 5 stars because they have great employees and of course the food is always delicious. However, I do wish their restrooms had changing tables!! Please bring this to someone's attention. read more

Every time I come to this Firehouse I am ALWAYS greeted by everyone working and with a smile! The place is very clean and I love the subs here! I will continue to come back here! read more

So far so meh. Greeted nicely by guy taking order at register. Ordered 15 mins ago. No subs. Guy behind counter more interested in chatting with friends than us, I guess. Language wasn't anything my daughter hasn't heard before, but not what I feel comfortable with. Girl behind counter touching hair and face and not wearing hat or hair net. Subs were tasty. Store appears clean. Staff needs training. read more

We place the order to purchase a few sandwiches. We were very detailed with placing our order. In fact, the nice cashier repeated the order back for accuracy. However, when we got home we realized that two of the sandwiches have been improperly made. We make a call to the store and spoke with the manager. We had advised the manager that there was a previous call made with reference to one sandwich, but now we're realizing that there were multiple sandwiches not made to order. The part that gets me is - the manager asked that we bring the sandwiches back there. Ok... Not the receipt, but the sandwiches that occupants of my home had touched while looking to see what was missing on their orders. That immediately grossed me out and I couldn't finished my sandwich. I asked the manager was he seriously asking customers to bring back food that was touched and at someone else's home during these times with COVID 19 being present? He said yes that's the policy... That's concerning to me... this is a recipe for a liability. I understand everyone is trying to adjust during these unforeseen times but this one was a bit concerning... read more

I usually have a good experience at Firehouse. The staff is always very nice and make a mean sandwich. I just need to remember, not fully involved. But all in all good food, good staff all good! read more

Firehouse is the best fast-food sub place around. The Hook and Ladder is my personal favorite, but the Steamer and Club are great also. My friend suggested topping off my "fully involved" Hook with Capt Sorenson's sauce. This is a semi-spicy bbq sauce. I didn't think it sounded very good, but I tried it and it was delicious. The people at this particular Firehouse are super-friendly and helpful. They always greet me by name and give great service. If you're looking for a good hot sub, this is a good place. read more

Paid for a meatball sub. They ran out of meatballs. They cooled me an Italian sub to make up for it. It was good but seemed a little cold for a toasted sub. All in all, this place is sub-par. P.S. Get it? I said "sub" par! Ha!!! read more

Food was fine, manager in white firehouse shirt couldn't figure out how to fix the drink machine and had a line of people waiting. I asked if there was somewhere else in the store I could get a cup of water since my sub was already out and getting cold. His reply was "then just grab a bottle out of the fridge if you're so impatient," while 10 others stood around also waiting to fill their drinks. Won't be back to this location. Incredibly rude. read more

Firehouse Subs - Fast Food Near Me - Ocoee, Florida

I placed an order to-go & when the order was delivered I realized my sub was missing almost every topping. I called the store to tell them the issue with my sub and the girl who answered hung up on me. When I called back and finally spoke to a "manager" I told her the problem with all the missing toppings (throwing in a light chuckle because I've worked in the food industry too & know that mistakes happen). The manager explained to me that when they received the order that it said I DIDN'T want the toppings that were missing on my sub. I told her that that must've been a mistake because I clicked on the app that those were ALL the toppings I WANTED. I've ordered using the UberEats App more times than I care to admit & Ive never had an issue with ordering from Firehouse Subs on Daniels Rd. But, aside from whether it was my mistake/the UberEats App mistake/ or Firehouse's mistake, the woman was rude & not helpful. She responded with "Well, that's how we received the order" and she left it at that. Seeing that she clearly doesn't know how to work as a manager in the food industry I told her "No worries, I'll just write a review". She replied with "Ok." and then hung up. I didn't even receive an apology for the mistake, nothing! I spent $20 to have a sub with almost nothing on it. I don't need a free sub or anything for free for that matter, that's not the point. I would've been happy with the toppings in a bag. But, after reading all the reviews about the bad food & poor poor management they have, it all makes sense now. If you want a bomb sub with great customer service just go to the Daniels Rd. Firehouse Subs not the Ocoee store with their weak subs & their even weaker staff. read more

This is my first experience at a Firehouse Sub which is a bit ironic since I was a firefighter / paramedic for 6 years. The staff here is very friendly and they keep the premises very clean. So much for the good news.... I ordered the cheesesteak and I have to say the bread is delicious. The meat to bread ratio is also very good. However, the meat was over cooked and under seasoned. The menu says "sauteed"onions and green peppers but basically they are microbaked / microwaved and never developed the wonderful flavor that a true grill sautee develops. They are warm but still crunchy and have the raw taste. Maybe the cold cut subs are okay since the meat comes seasoned but this is not the place to order a cheesesteak. read more

My order was horrible . The lettuce on my sub was wilted & brown . There was barely any cheese on my steak & cheese sandwich . The bread was soggy . My boyfriends meatball sub was cold & looked as well as tasted horrible . Never ever again . read more

Sort of a last minute choice for lunch. You can never go wrong with Firehouse Subs. I normally wait and hold out for the Kings Hawaiian pork sandwich, but it is a seasonal item and they aren't currently offering it. They say it's more of a Summer item. I settled for the Smokehouse Beef & Cheddar Brisket. I made a good choice because I forgot to take a picture. Very tasty and is also quite good with a side of A1 steak sauce. Also, the fancy Coke machines are always a winner. With all of those drink choices I still go with my favorite...sweet tea. I'm sure I'll be back, but it may not be until the King is back this summer. read more

Called to place a catering order, granted close to closing time. They asked permission to put me on hold, but instead hung up on me. I called back, stated what I needed and was put on hold, but I could hear the conversation in the background of apparently the manager and staff member discussing what an inconvenience that I was calling with a catering order. They came to the phone not knowing that I overheard and instead of being thankful for my business immediately said, we only deliver if it's an order of over $100. I stated it likely would be but didn't see prices online. She quipped, "all our prices are online and people see it all the time." That was it. I told her I was taking my business elsewhere and hung up. Too bad for them bc I do a lot of catering in the area and love using Firehouse, but I will go out of my way not to go here as my business is obviously an inconvenience. read more

Love Firehouse!! Great food and tea. Their sandwiches are the best. Bread is fresh and the staff are friendly. Go Firehouse!!!